Archive for airline

Now With New Videos Embedded!

Posted in air travel, airline, airline industry, airline passenger, airline pilot, airline pilot blog, aviation with tags , , , , , , , on June 5, 2021 by Chris Manno

An Airline Pilot’s Life just got better: 15 embedded videos of commentary and photos from first solo to supersonic solo to airline captain upgrade and more!

The links are embedded in the Kindle edition and accessible in both paperback and hardcover through a QR code. Here is a screenshot (the links are active in the Kindle version:

Live the adventure, firsthand, with narrative commentary, photos and video. Here’s a sample:

Live the flying with your own copy; makes a great gift!

Just CLICK HERE for the Amazon order page.

Air Travel: Another Casualty of Pandemic Porn.

Posted in air travel, airlines with tags , , , , , on October 23, 2020 by Chris Manno

Grounding the airlines, in a very real way, pointlessly cripples the entire nation and endangers all Americans.

American Airlines CEO Doug Parker, appearing on CNBC, warned “there will absolutely be discontinuation of service to small communities, and there will be much less service to larger communities” without more coronavirus relief, he stressed.

Such service cuts devastate not only the airline industry and tens of thousands of airline workers, but also the lives, businesses and livelihoods of entire communities and in some places (e.g., Hawaii) entire states. Air travel is the lifeblood of commerce in a nation whose borders span three thousand miles east to west. Cut off the lifeblood of business and eventually, the entire body of trade, investment, manufacturing, jobs, benefits, health insurance and even the tax base dies a slow death right alongside the airline business.

The emergency orders that locked down the nation in the Spring were never intended as anything other than triage, yet here we are a half a year later still holding a tourniquet tightly around the neck of the nation. The consequences for the patient are glaringly obvious: save the limb, lose the life? Seriously?

It’s time to get back into the air in particular and into life general: kids can’t go without education, people can’t go without engagement and support, and business can’t survive without air travel. It’s time to stop the triage and start the rehab, before it’s too late: enact rational, proven, and credible safety standards to be enforced on the ground and in the air–then end the formal lockdowns and the informal thuggery of the “stay home,” hide under the bed social media terrorists. Resist the news media click bait of “cases” panic porn (6.3 million “cases” of the flu last year; over 300,000 traffic fatalities during the same period) and focus on the recovery and survival of the very nation, which so earnestly, vitally, and ineluctably depends on air travel.

Pass the relief package. Bring the airline workers back, keep our air travel network safe and robust, ready to connect business, commerce, trade, engagement and virtually every vital function of this nation.

Don’t passively acquiesce to the heartless Mekong Delta tragedy of Ben Tre in the very heartland of America: “We had to destroy the village to save it,” a soldier told war correspondent Peter Arnett in the aftermath of an Army massacre.

End the lockdown. Fund the airlines. Anything less is senselessly and blindly destroying the nation. —Chris Manno

Live the airline crew life, firsthand, from start to finish. From Amazon Books, just CLICK HERE.

Sneak Preview: “An Airline Pilot’s Life.”

Posted in air travel, airline, airline passenger, airline pilot, airline pilot blog, airport, aviation, crewlife, pilot with tags , , , , , on February 2, 2020 by Chris Manno

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Here’s an excerpt from the true story, An Airline Pilot’s Life, scheduled for release in March from Dark Horse Books. This story puts you in the captain’s seat in the cockpit of the world’s largest airline.

In this excerpt, you’ll fly what turned out to be a hair-raising approach into a lifelong lesson you–and every pilot–will never forget. The book will be available on Amazon.com next month. Now, strap in and let’s fly.

 

Chapter __

“Maintain two thousand till established, cleared back course localizer runway three-two, contact tower,” the approach controller said in a bored monotone.

Ahead, the McAllen Airport crept onto my map display. My FO read back the instructions, then checked in with the tower.

“American 1410, you’re cleared to land runway three-two,” the tower controller said. “Previous arrival reported patchy fog over the south end of the field.”

That was the problem with McAllen Airport: they only had a non-precision approach—the back course localizer—for landing north. The descent minimums were much higher than on a precision approach, which meant if we didn’t see the runway at a higher altitude, we couldn’t land.

A precision approach like a Cat 2 would let us descend to a hundred feet, at which point we’d likely see the runway. We’d just flown a Cat 2 approach on a Charlotte turn before the McAllen flight due to fog in Charlotte. We were ready to do the same at McAllen, but the precision approach was only from the north end, and that approach would have a tailwind that was beyond our American Airlines limitations.

I’d called the dispatcher before we left DFW to discuss the runway conundrum: the only sure bet was a precision approach. But, as was typical of McAllen weather, the fog usually blew by in waves. If we were lucky, we’d reach the runway in a gap in the clouds. If not, we’d just go missed-approach and divert to our alternate. We’d planned to carry plenty of fuel for that.

After I talked with the dispatcher, I spoke with another captain, a former AirCal pilot I knew from my merger work a few years earlier.

“Yeah,” Steve said, shaking his head, “Fog in the Rio Grande Valley. We’re headed to Harlingen and the same low viz.”

“Well,” I said, “What’s your alternate? We’ll see you there.”

We both laughed, then filed out of Flight Operations for our departure gates.

After the approach clearance, I pressed the arming buttons for the Cat 2 approach, then glanced at the FMS (Flight Management System) “Progress Fuel Prediction” readout. I always did that when cleared for the approach to decide what our options were if we couldn’t land and went missed-approach. Options were all about fuel, which determined flying time available.

We were way ahead on fuel, meaning, we had much more than we needed to complete the approach, fly the missed approach and divert to our alternate and still land with extra fuel.

Knowing that the visibility at McAllen would improve and degrade in cycles, I believed we’d have enough fuel for a second approach, if we wanted to do that. Or, we could simply divert after the first unsuccessful. I wondered what Steve was doing on his approach into Harlingen, where the weather always seemed to match McAllen. That was why we chose San Antonio for an alternate rather than Harlingen, and so did Steve.

“Looking at the fuel,” I said cross cockpit and I pointed at the FMS fuel prediction, “We have enough fuel for a second approach, with clearance on request to San Antonio on the missed approach. Are you comfortable with that?”

“Comfortable” was the key word: not “okay,” which to me meant I can stand it but I don’t like it. “Comfortable” meant my FO felt there was no worries in the idea. And he agreed.

“In the event of a missed approach,” my FO told the tower, “We’d like vectors to a second approach, with clearance on request to San Antonio afterward.”

“I’ll relay that to approach,” the tower controller said.

As we neared our descent minimums, there was no telltale lightness or gaps in the fog—just depthless gray. I executed the published missed approach and as we climbed past the departure end, the fog vanished. We’d been a minute too early for the fog bank to blow by, but that was encouraging nonetheless because we’d possibly catch the gap on the next approach.

I glanced down at the fuel prediction once again before committing to the approach and also checked with my FO.

“Are you okay with another approach?” I asked. “We could just bail out to San Antonio now. It’s no big deal.”

But he agreed: we had enough fuel to fly this second approach, go missed-approach and fly to San Antonio and still land with extra fuel.

But, at the minimum altitude, we were still in thick gray fog. Again I executed the missed approach and my FO told tower, “We’re ready for clearance to San Antonio.”

The tower controller acknowledged the request and told us that departure controller was ready with that clearance.

We switched frequencies and as we climbed to our enroute divert altitude, the FO made contact with departure control.

“Climb and maintain ten thousand feet,” the departure controller said.

That would have to change. We’d planned a much higher cruise altitude to ensure a minimal fuel burn. With the ten thousand foot cruise altitude set in the FMS, the fuel prediction showed us to land with less than planned fuel.

Then the same laconic voice on departure control frequency stabbed me in the heart.

“Be advised that San Antonio is calling their ceiling and visibility zero,” he droned. “They’re not accepting arrivals. State your intentions.”

Just like that, we were instantly screwed and I knew it. The fog had rolled up the Rio Grande valley much faster than our weather shop and dispatch had predicted. I desperately needed that two thousand pounds of fuel we’d burned on the second McAllen approach, but it was long gone. And if we’d left those fifteen minutes earlier, we might have made it into San Antonio. There was no one to blame but myself, because I’d made the decision to fly that second approach.

“How’s the Austin ceiling and viz?” I asked the controller. Less than fifty miles more flying beyond San Antonio. If we could get a higher altitude, we might conserve enough fuel to land in Austin with an uncomfortably low fuel total, but what were the options?

“Their ceiling and viz are dropping rapidly,” the controller said. “You’d better plan minimum time enroute.”

We coordinated a higher altitude but the fuel prediction still showed a frightfully low fuel total at Austin—if we beat the fog rolling up from the south.

I’d failed Cecil’s second dictum, “Know when to get the hell out of Dodge.” If we couldn’t land in Austin, the next option was Waco almost a hundred miles north. That arrival fuel total would be horrifying, if we even made it that far at all. I’d relied too heavily on the FMS technology and not enough on my instinct, which usually was, there’s nothing you’re going to see on a second approach that you didn’t see on the first. Just get the hell out of town. The MD-80 didn’t even have a fuel prediction function.

There was no panic in the cockpit, though we both knew instantly what we were up against. There was just intense concentration, with an ample side order of tension.

We climbed into the twenties, then I had another critical decision to make. Do I pull the power back to an endurance speed that burned minimal fuel? That would add time to our transit, which could mean the difference between landing before the relentless fog bank swallowed up the field and having to race further north.

The longer we waited, the cooler the evening air would become, and that was the insidious culprit: the fog wasn’t really “moving north” so much as the temperature-dew point spread was diminishing as the sun set. When it reached zero, there’d be fog, from the surface to at least a thousand feet.

It was an all-in bet, keeping the engine power high to minimize enroute time, albeit at the expense of arrival fuel. The new landing fuel prediction was about half of what I’d normally accept, but the minimal time gave us at least a fighting chance to fly the approach and find the runway at descent minimums.

We entered a long, shallow descent toward the Austin airport. I held the speed at two-hundred-fifty until just about twenty miles out, then we “threw out all the shit,” as Coker would say, dropping the gear, the boards and the speedbrakes to slow to approach speed. We broke out of the overcast well above minimums, which was a huge relief, then I flew her to a normal touchdown.

I don’t recall ever being so glad to slow a jet to taxi speed as I was that night. It had been a hell of a day, a long one at that, including three Cat 2 approaches, two go-arounds and a divert at emergency fuel levels.

The passengers never knew the ugly details, other than what should have been just over an hour of flying time turning into nearly three, plus ending up in Austin instead of McAllen. Nor did the flight attendants, really. There was no point telling either of them, as far as I could see.

I told the agent we’d need crew hotel rooms for the night, because we were done. We’d been on duty for twelve hours and besides that strain, the uncertainty of the Austin divert left both of us in the cockpit fried.

The agent invited me inside to operations where the dispatcher was on the line.

“Captain,” said a female voice I didn’t recognize. She must have taken over the shift from the original dispatcher. “We’re going to refuel you, then you’ll fly the passengers back to DFW.”

“No,” I said. “That’s a bad idea. We’re both done for the night.”

“We need you to fly these passengers back to DFW.”

“That’s not a good idea, so, no.”

“Are you refusing a direct order from dispatch?”

She must be new, I thought to myself.

“Call it whatever you want,” I said. “We are done and we’re going to the hotel. Don’t call me back—I’ll be in crew rest. We’ll be ready tomorrow after we’ve had a decent night’s sleep.”

Then I hung up the phone. The next morning, I got a call from Doug Anderson, the DFW Chief who’d recommended I try the F-100. He listened carefully, then said he agreed with my decision, even ending the day in Austin, and supported me one hundred percent. That was typical: whether it was Doug, or Zane lemon after him, I never had anything but full support from the DFW Flight Office.

When I mentioned to Doug the shockingly low fuel we had left after landing, he simply said, “I’ve landed with less.”

I rounded up the crew and we ferried the jet back to DFW empty. On the very quiet, short and routine flight home, I added an addendum to Cecil’s “get out of town advice.” There’d be no multiple approaches, at least not without holding for a significant time to allow conditions to improve. Back-to-back Cat 2 or 3s? Right then and from then on, I’d just get the hell out of Dodge.

Look for An Airline Pilot’s Life in paperback and Kindle format on Amazon next month!

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An Airline Pilot’s Life

Posted in air travel, airline, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airliner, airlines, airport, aviation with tags , , , , , , , on January 12, 2020 by Chris Manno

Want to live the airline pilot life from an insider’s view? Here’s your chance: for the past two years, I’ve been writing an insider, no-holds-barred true story from day one in my forty-plus years of airline and Air Force flying.

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It’s over four hundred pages of details and the real-life, true adventures of flying jets for a lifetime, both USAF and at American Airlines for nearly thirty-five years, twenty-nine as captain.

Watch this space for upcoming excerpts, and the official release date in both paperback and Kindle from Dark Horse Books. Now, the manuscript is in its final rewrite stage:

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Soon, very soon, you can have your own copy, and live the life yourself. If you enjoy the stories and adventures that are the JetHead blog, you won’t want to miss this true story.

Stay tuned.

Airline Cartoons LIVE

Posted in air travel, air travel humor, air traveler, aircraft maintenance, airline, airline cartoon, airline cartoon book, airline industry, airline passenger, airline pilot, airlines, cartoon, fear of flying, flight, flight attendant, flight crew, pilot, travel with tags , , , , , , , , , , on June 1, 2019 by Chris Manno

The best airline cartoons just got better: now you can watch them come to life. Just tap on the image.

Of course, you can still enjoy the static version,

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the best of which are in the cartoon collection, available in paperback or Kindle format from Amazon here,

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but meanwhile, here’s a sampling from the “live” cartoon channel on YouTube, which you can subscribe to free for updates.

There are plenty more cartoons on my YouTube playlist, which you can access and subscribe to here.

Just one more way for you to enjoy the best, frontline airline cartoons.

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How to Be a Decent Airline Captain

Posted in air travel, air traveler, aircraft maintenance, airline, airline cartoon, airline passenger, airline pilot, airline pilot blog, aviation, fear of flying, flight, flight attendant, flight crew, FoF with tags , , , , , on April 9, 2019 by Chris Manno

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Here’s my perspective after more than 27 years (and counting) as a captain at the world’s largest airline. When you are lucky enough to attain that fourth stripe, your challenge—and it’s a big one—is to transition from a team player copilot to a decent captain. Yes, I said “decent,” because before you can be good or even excellent, you have to be at least decent.

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Here are my Top Six “decent captain” benchmarks:

1.Focus: There’s a wide spectrum of distraction that spills into your purview as the disparate functions that produce your flight, all of which have complications, setbacks and shortcomings, begin to rear their ugly heads. Don’t get into the weeds with the messy details. Hold firm that “when everything’s right, we’ll fly” then stay out of the sausage-making that is the flight dispatch process. Your job isn’t to fix anyone’s problem, but rather, to hold firm that nothing moves until everything is done properly. In fact, I often make myself scarce when there are maintenance or other logistics problems because they really don’t need another voice in the chaos. I just make sure Flight Dispatch has my cell number and tell them “Call me when everything’s ready,” then head for a crew lounge.

2. Go slow. Not, “drag your feet,” but take it slow and steady, especially when everyone else is rushing, as is typical in the process of turning around a jet and launching it off again. Everyone else in the process is urged to maximize the pace to satisfy time constraints. Your focus is to not rush, not let your crew rush, because you’ll answer for whatever mistakes are made if they don’t take adequate time to fulfill all requirements before the wheels move. You be the one not in a hurry, and reassure the crew that they must pace themselves and not rush.

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3. Stay out of the way. That starts in the cockpit: your First Officer knows what he or she is doing, and they have a lot to do. Stay out of their hair and let them work. Ditto the cabin crew and even the agents. That’s not to say “hands off,” because ultimately, you’re in charge of and accountable for everything that goes on with your flight. But the thing is, if you let people do their jobs—silently observing that everything’s in order—your crew will operate more efficiently than if you micromanage. Don’t interfere in the FO’s preflight flow, just observe that everything’s done properly with a minimum of your input, which a competent copilot really doesn’t need.

4. Never argue. Seriously: you’ve already won—you are the captain and have the final say. There’s really nothing to argue about or no confrontation necessary when you say, “When this is done, we’ll leave. And not until.” Then, as in the “focus” step above, be sure Dispatch has your cell phone number and make yourself scarce.

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5. Trust your instincts. Almost ten years ago, the FAA issued a warning circular based on aircraft manufacturer analysis that stated the automation in today’s airliners has exceeded the human capacity to do backup calculations. You must realize that often problems are layers deep and only surface late in the dynamic, real-time process that is flight. It’s not unusual to admit we “don’t know what we don’t know,” so better to trust an instinct that tells you “something’s just not right” and go to Plan B. And that’s key: have a Plan B, and C and D if necessary. Always have a plan, a backup, an out. Ultimately, if something “just doesn’t feel right”–it probably isn’t.

6. Ask the right questions. This is vital in flight. When complications arise as they always do, don’t ask your First Officer “what do you think of my plan?” You really don’t need that answer as much as this one: “What am I not thinking? What am I missing?” The FO can offer critique or support for “your plan,” but you really need to know what your FO is thinking, what you might be missing, and what you might not have considered.

Mike Tyson said, “Everyone’s got a plan until they get punched in the face.” Everyone thinks they know how to be an airline captain–until they actually have to do it. That, like a punch in the face, is a reality known only to those who actually wear the fourth stripe and bear the actual responsibility. Life becomes a new kind of serious in the left seat, no matter how it looked from the right seat or anywhere else.

So work on my Top Six, and dedicate yourself to becoming a decent captain. Nothing beyond that is possible until you do, and nothing will work well for you if you don’t. Good luck.

 

My workspace.

My workspace.

 

 

Let Me Put YOU in the Airliner Cockpit.

Posted in air travel, airline, airline cartoon, airline industry, airline novel, airline passenger, airline pilot, airline pilot blog, flight attendant, flight crew with tags , , , , on May 12, 2017 by Chris Manno

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Ever thought about a day as an airline captain? Want to fill in the blanks regarding what goes on in the captain’s head once the cockpit door is closed? Here’s your own personal captain’s vision through my eyes.

First off, The Cloak of Invisibility: I just want to make it through the airport terminal unnoticed. I try to stay clearheaded, unhassled. All I want to do is A) find the jet on the gate (not delayed or worse) and B) See the route of flight and planned fuel load. Ain’t my first rodeo–I can get a pretty good feel for weather, winds, fuel and time.

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I can (and do) upload the flight plan data to both my phone and my iPad. If you see me at the gate scrolling through my phone rather than re-booking you (I can’t do that, I don’t have the ticket agent super-powers nor access to the computer reservation system, but I know you’ll ask anyway) I’m determining the planned fuel over destination and if I feel that the total is adequate, I’ll electronically accept the fuel load with a tap on my phone screen. If not, another tap speed-dials Flight Dispatch and I’ll have fuel added to our jet.

The good folks at Dispatch are always super helpful and as captain, just like with Crew Schedule, the ramp crew and Aircraft Maintenance, it’s so very important to invest in courtesy and gratitude in all interactions. They all work behind the scenes for us and the smart captain wants his support team happy. The least you can do is be self-effacing and respectful: “Hi, this is Chris, captain on 228 to Seattle … thank you very much.” It’s how you should treat people who work for you. Never argue with anyone: you’re the captain, so you’ve already won. It costs you nothing to be supportive and appreciative. See why I want to stay unhassled?

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Okay, we all have our weaknesses. One of mine might be the 7-Eleven dog. Don’t judge, and even if you do, realize I in the pointy end won’t be dealing with hunger pangs somewhere over Idaho on our nearly four hour cruise to Seattle. You?

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I try to stay out of everyone’s hair once I’m in the cockpit. I show up, stow my gear (hate it when FOs have extra bags and crap piled everywhere–especially behind my seat) and fire up the dual GFMS systems, letting the inertial reference gizmos negotiate WTF we are with the satellite widgets while I set the instrument panel and display lights, the comm panel audio switches on my side, and plug in my headset; adjust the seat height, crank in full lumbar support, take out any thigh pad adjustment.

Next, the iPad: type in the flight number and it reaches into cyberspace to upload the flight plan and take-off performance plan. Save those–and verify the fuel load actually in the tanks matches what you need. If not, another speed dial to dispatch.

The WSI iPad weather display sets up the same way–just type in the flight number and it draws the line on the map, puts in the waypoints, adds the radar animation, turbulence display, and significant weather warnings. In flight, the cockpit WIFI will keep the map updated with the most current weather radar and warnings.

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By now the #1 flight attendant (or the #3, depending on who’s not busy) will poke a head into the cockpit. Introduce yourself, tell them to let you know if they need anything. They’re probably in the middle of boarding, so leave them to that.

When the First Officer starts playing with an iPhone, you can bet there’s nothing else to be done on the right side. So, perfect time to check the route. The clearance has auto-uploaded from the FAA to our comm display as well as to our route in our nav system. Now, you read each point off the Flight Management Computer screen and the FO crosschecks against the iPad uploaded flight plan. That’s it–you’re ready to fly.

When you notice cargo door warning lights winking out, you know the ground crew is about done. Boarding noises taper off about the same time. Like the monkey said when his tail got caught in the fan, “It won’t be long now.” Reach up and flip on the seatbelt sign. When you do, 9 out of 10 FOs will start reading the “Before Starting Checklist.” Good. Take your time. You’re not paid to rush and in fact, you’re paid to not rush, right? Sometimes you have to remind others of that.

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An agent will step into the cockpit, tell you how many “souls on board,” plus a count of live animals (if any, you immediately say, “That’s me.”) in the cargo compartment, followed by, “Okay to close the door?” The answer is twofold: “Heck yeah” and “thanks.”

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The ground crew will call you eventually, once everything’s buttoned up downstairs. You release the brakes and tell the Crew Chief to stand-by, then call for the “Just Prior to Engine Start” checklist. Blessedly quiet, it is, with the cockpit door sealed shut and just the ground crew’s voice in the interphone. The FO will call for pushback clearance and when he gets it, you pass it to the ground crew: “Brakes released, cleared to push.”

Then we’re underway, creeping backwards. “Cleared to start the ground guy says once we are clear. The FO kills the packs–we need the air to turn the CFM-56 engines. You notice that in back? “Turn number two” you give the order.

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Engine number one follows once the brakes are parked and ground crew has cleared the area. They give you a salute which you return. Then it’s time to taxi. Love that part: two fists full of thrust and tons of jet fuel, turned loose with complete authority and freedom to fly.

Taxi-out is a methodical, orderly set of hurdles: you need the printout of the current weight, match that with the planned and the actual, confirm everything matches up.

Eyeballs out, while in motion, because there are other megaton jets in the aluminum conga line, ahead of you, behind you, and crossing your nose. Heads up.

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All final checks done, know and say out loud for the FO the field elevation, the minimum safe altitude, the initial assigned altitude, and your emergency return plan (usually, a left downwind because I can see left turns best from the left seat, right?) and the N1 one target RPM.

When you finally roll onto the runway, there’s a moment of peace: all we have to do now is fly. Don’t tell the airline, but that’s what we love to do anyway. Cleared for takeoff, exterior lights on, hack the elapsed time display, release the brakes.

Let’s rock.

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Airline Crew Confidential

Posted in air travel humor, air traveler, airline, airline cartoon, airline cartoon book, airline delays, airline industry, airline passenger, airline pilot, airline pilot blog, airlines, airport, airport security, flight attendant, flight crew, pilot with tags , , , , , , , , , on February 14, 2017 by Chris Manno

It was inevitable: 80 pages of wicked, insider crew-view airline cartoons:

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Passengers, impress your crew–share the cartoons with them. It’s secret insider stuff, like:

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And many more. Get yours from Amazon.com for $7.99. Just click here.

If you’re  flightcrew: you NEED this. If you’re a newhire flight attendant on my crew, I’m giving you one as my way of saying welcome, and thanks for all you do.

Enjoy!

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Air Travel: What You SHOULD Worry About.

Posted in air travel, air traveler, airline delays, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airliner, airlines, airport, blog, cartoon, flight attendant, flight crew, flight delays, passenger, pilot with tags , , , , , , , , , , , , on September 18, 2016 by Chris Manno

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There’s seldom a day that passes without some type of media headline regarding an air “scare.” But the news stories are mostly about minor hassles such as a divert or a passenger disturbance, maybe even turbulence injuries for the unwary passengers who won’t keep their seatbelts fastened.

Whatever. Most of what’s reported as a “scare” isn’t worth a second thought. That said, there are things you should worry about. Here’s my Top 5 list:

  1. Fatigue: Your crew has been browbeaten into the longest flight duty period allowed with the shortest rest period possible. That’s due to effective lobbying by the airline industry hellbent on reducing crew costs–at all costs. Rest periods have been shaved to the bare minimum for pilots, and there’s no rest minimum stipulated by the FAA for the cabin crews responsible for your safety in an emergency. The airline industry has  relentlessly and successfully lobbied the FAA and congress to resist any rest requirements for flight attendants. So, they have none, often working a 12 hour day with only 8-9 hours off for sleep, food, and getting to and from work. That’s a bad idea, cost-driven, that makes little sense.
  2. Unrealistic Flight Schedules: Airlines have stretched the planning of flights to use the minimum number of aircraft on multiple, interlocking segments, often planning a single jet for 5 or more flights in a single day. The unspoken prerequisite for such an operation is an unavoidable fact that airline planners know–but ignore. That is, system variables such as aircraft maintenance, weather, Air Traffic Control and airport delays are the rule, not the exception. So, if your flight is three segments into that jet’s day, the chances of your arriving on time is reduced significantly. There’s not a certain probability that one of those delay factors will occur in an aircraft’s day–it’s guaranteed.
  3. Pay Restrictions: Overtime pay is taboo among airline planners, despite the havoc wrought by such a restriction. For example, if your aircraft has a maintenance problem requiring a mechanic to repair a system or component within an hour of maintenance shift change time, that repair will wait at least that final hour has expired just to be started. Why? Because no licensed mechanic can do half of the work, then have the work finished by an oncoming mechanic who must put his license on the line for work he didn’t do. The answer is, overtime for the mechanic required to work beyond a scheduled shift to complete work that will let you depart on time. That choice has been made: the answer is, no overtime.
  4. Oversales: That’s a direct result of restricted capacity, meaning, airlines have trimmed schedules and thus seats available to the bare minimum required–but they’ve sold more seats than they have in stock. Rain check? That works in a retail operation selling “things,” but not for a business selling transportation. How does that work for the time-constrained passenger with a business meeting scheduled or a resort already paid for?
  5. Manning: Every student taking Business-101 will tell you that personnel management dictates some overlapping duties if personnel costs are to be contained: you must answer your coworker’s phone if they’re out sick. That doesn’t work in the cockpit, or the cabin. And yet, crew manning has been pared to the bone, requiring a “perfect operation” (see #2 above) which airline planners all know never happens.  So, pilots with mandatory maximum duty hours run up against FAA mandated limits and very often there are no spare pilots–because hiring and paying pilots is a cost item airline planners minimize regardless of the price to be paid in delayed or cancelled flights. That price is paid by passengers and as often, by crews.

Those are my Big Five, the only “scary” things that you are likely to see in air travel. They don’t make the news, probably because they aren’t “news,” but rather, just the sad result of spreadsheet dollar-driven choices already made before you even get to the airport.

Have a good flight.

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How Can an Airliner Land at the Wrong Airport?

Posted in air travel, air traveler, travel with tags , , , , , , , on July 12, 2016 by Chris Manno

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How Can an Airliner Land at the Wrong Airport?

Air travelers are asking, “How can a modern airliner land at the wrong airport?” My answer is simple: very easily.

Let me explain. First, flying a jet is not like driving your car: a typical aircraft approach speed is about three times the velocity of your car at highway speed. In flight, things happen fast; ten miles is more like a block or two in your car.

Throw in obscured visibility, poor lighting, or weather like rain or fog. Now, if you’re looking in the general direction of your destination, covering a mile every 20 seconds, visual references may make two different airports seem virtually identical. That’s partly because runways are typically laid out into the wind, and runways within fifty miles will probably be laid out exactly alike.

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Add to the confusion the fact that small airports have minimal other distinguishing characteristics: a runway, a small, plain box-like terminal. Now add a dose of fatigue for pilots who’ve had a long day or an early sign in, and the chances of a visual sighting of the wrong airport compound.

I’ve spent over 30 years as an airline pilot trying to be sure I don’t fall victim to that conspiracy of commonplace factors that can result in landing at the wrong airport. Here’s how I try to be certain that I don’t. First, every modern jet has a map display that includes the pertinent information for every airport we must fly to. The key is to be sure to identify and activate the desired waypoint on the screen. That is, the runway, the final approach fix — something. Sure, smaller airports may not have an instrument approach, but they always display the correct runway if the pilots select the display.

I’m even more paranoid: for example, flying in and out of Nashville, I worry that I’ll mis-identify Smryna, an airport within a few miles of the Nashville Airport that has a similar runway configuration. So I put Smyrna on the navigation display as a fix: if we’re aimed at that fix, it’s the wrong damn airport.

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There’s little an airline pilot can do about the insidious factors of fatigue, dehydration, limited nutrition, and poor sleep in a hotel. But, there are a few things a pilot can do, like those I mentioned, to stack the odds against landing at the wrong airport. Regardless, there are no foolproof, perfect solutions.

Whenever the news reports an airliner landing at the wrong airport, I redouble my efforts and thank my lucky stars that it’s not me.

Chris Manno has been a pilot at a major airline for 31 years and a captain for 25 years.