Archive for the airport security Category

Airline Crew Confidential

Posted in air travel humor, air traveler, airline, airline cartoon, airline cartoon book, airline delays, airline industry, airline passenger, airline pilot, airline pilot blog, airlines, airport, airport security, flight attendant, flight crew, pilot with tags , , , , , , , , , on February 14, 2017 by Chris Manno

It was inevitable: 80 pages of wicked, insider crew-view airline cartoons:

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Passengers, impress your crew–share the cartoons with them. It’s secret insider stuff, like:

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And many more. Get yours from Amazon.com for $7.99. Just click here.

If you’re  flightcrew: you NEED this. If you’re a newhire flight attendant on my crew, I’m giving you one as my way of saying welcome, and thanks for all you do.

Enjoy!

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Airports, Weapons and YOU.

Posted in air travel, air traveler, airline industry, airline passenger, airline pilot, airline pilot blog, airport, airport security, flight crew with tags , , , , on January 8, 2017 by Chris Manno

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Airports, Weapons, and You.

The tragic shooting at the Fort Lauderdale airport raises several crucial questions that deserve answers–but no one in law enforcement or airport management has thus far asked the right question much less offered an adequate answer.

But here’s the unspoken danger: the baggage claim area in the Fort Lauderdale airport is by city ordinance a weapons-free zone. Here’s the warning sign posted at every airport entrance. In this case, it’s at the baggage claim entrance.

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By law, all weapons–including firearms, as depicted in the warning–are prohibited in the baggage claim area. Which raises the major question: why did the Fort Lauderdale Airport as well as the airline that carried the handgun allow that deadly weapon to be delivered into the hands of the alleged shooter within their own designated weapons-free zone?

That raises more questions: do passengers, crew and airport employees have a reasonable expectation that the airport authority will enforce their own weapons prohibition, keeping the baggage claim and everyone in it safe? Do the airlines have to deliver weapons and ammunition, as was the case in the recent Fort Lauderdale mass shooting, to the alleged gunman at all? 

That’s a two-part question. First, why are airlines in the business of transporting weapons and ammunition in the first place? By doing so, they’re introducing both deadly items into the secure side of the airport where even employees are prohibited from from accessing any weapons–but there they lay among other innocuous luggage items, in the open baggage handling areas at both the origination and destination airports.

The second part is, why carry weapons aboard passenger jets, even in the cargo hold, at all? One major airline no longer ships pets as cargo, period, for a lot of good reasons. Is there a more urgent reason to transport weapons and ammunition, and worse, to deliver them to a passenger in the secure area where weapons are explicitly prohibited? Why would an airline do that, and why would an airport permit that?

Certainly, violence can always be introduced from the outside by force. Sadly, in this case, the weapon and ammunition that killed five people in Fort Lauderdale was delivered by an airline into the hands of the shooter in the airport’s own weapons-free zone with their concurrence.

Those who must transport a weapon can do so by means other than the cargo compartment of an airliner, solving that problem. But besides a radical change in the way airlines and airports regard weapons and weapons-free zones, little can be done to prevent future loss of life like the tragedy in Fort Lauderdale. 

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Airport Security Screening Illustrated

Posted in air travel, air travel humor, airline cartoon, airline industry, airline passenger, airport security, Uncategorized with tags , , , , , , , , , on May 17, 2016 by Chris Manno

If you’re planning your air travel or just stuck in line at the airport, here’s some “enlightenment” to entertain and inform you.

You may have heard reports of atrocious security lines and enraged travelers waiting hours for security screening. Those reports may have a grain of truth to them.

 

Passenger screening, for passenger and screener alike, is both a revered tradition and a pain in the ass. But, with foresight, planning, Xanax, meditation, patience and low self-esteem, you can endure the security gauntlet.

When you arrive at the airport, adjust your thinking to accommodate your situation.

Behind the scenes, the security cast members prepare for their individual performances.

Meanwhile, your baggage will receive special attention by trained professionals.

Children should be made fully aware of what transpires at the security checkpoint well ahead of time so that they may better prepare for psychotherapy later in life.

Parents of teens might want to prepare for important life lessons to be examined at the airport.

 

Be sure to allow extra time to accommodate unforeseen security requirements.

 

Anticipate a rigorous physical screening, and try to think positive: there’s no co-pay involved in any exam.

Be clear about any special needs you may have at the screening checkpoint.

 

Know what’s expected of you so that you don’t incur additional screening.

 

Try to relax and enjoy your time in the screening area.

Be sure to simply smile as wide as possible if you are selected for extra screening.

Finally, once you’ve successfully transited security screening with a bare modicum of self-esteem intact, keep in mind one hint that might help you next year: be sure to read the fine print.

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The Half Truth of Mary Schiavo

Posted in 9/11, air travel, airline, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airliner, airport, airport security with tags , , , , , , , , on May 12, 2015 by Chris Manno

The Half-Truth of Mary Schiavo

Mary Schiavo, former Department of Transportation Inspector General and a frequent critic of airline security, made headlines recently with remarks that flight crews nationwide consider inflammatory, untrue and ultimately, disingenuous.Ms. Schiavo alleged that Known Crew Member (KCM), an advanced security program that currently validates airline crew members’ identity from a national data base, then allows them airport access without further search, creates a security risk for air travelers. But the fact is, Ms Schiavo is aware that the KCM program is the best and most technologically advanced solution to a problem she faced–and never solved–during her tenure as head watchdog at the Department of Transportation.security-den1The KCM database matches crewmembers employment and security certification with a current photo that is kept updated by each airline and the TSA. This is a face-to-face scrutiny and validation even more advanced than the widely acclaimed Global Entry program designed to efficiently certify the identity and security of air travelers entering the United States.

Schiavo knows that airports in the United States are small cities in themselves, comprised not only of the wide-ranging flight support activities required to handle transport aircraft, but also to meet the needs thousands of passengers transiting these facilities daily.

There are food service, passenger service and retail facilities in each airport, mostly on the “secure side” beyond the security screening checkpoints. Thousands of employees performing duties at airport passenger service, retail and restaurant facilities must move in and out of the secure side of the airport and Schiavo is well aware of the access systems such as keyed or electronic access doors for that purpose in every airport.

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Never has the 100% screening of all airport workers been considered practical or feasible and therefore alternative employee modes of access have of necessity been standard in order to allow passenger screening with reasonable wait times.

But that’s only the “front of the house” security theater that Schiavo knows co-exists hand-in-hand with a wide open back door access at every airport: vehicles ranging from semi tractors pulling forty-foot trailers to dump trucks and bulldozers are waved onto the airport ramps near fueled and taxiing aircraft daily with only a cursory glance at an identification badge. Thousands of those identification cards alone are deemed sufficient to allow flight line access to contract workers from construction, repair and most frequently, food and retail merchandise delivery, never mind the non-stop caravan of catering trucks wandering the flight line largely uninspected.

Meanwhile, KCM is the only security program assuring that crewmembers are who they say they are and have current and valid access credentials. Crewmembers are but a fraction of the multitudes granted airport access, yet they are the only group whose identity and legitimacy is positively verified. This, after background checks, random drug tests and no-notice personal items inspections by the TSA.

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The irony is, Schiavo singles out those crewmembers and the most secure, updated, state-of-the-art security access program for unwarranted, alarmist sound-bite criticism. If anything, KCM should be the model for all airport access programs. The worst part of her criticism, however, is her allusion to the September 11th hijackings, implying that “Known Crew Member” is in any way risking another such a tragedy.

Certainly, the former Inspector General of the Department of Transportation knows all of the above. That she chooses to mislead the traveling public on such a crucial issue is both disingenuous and deplorable, and her September 11th allusion is unforgivable.

Here’s another perspective on Schiavo’s comments, from a veteran flight attendant. Just click on the photo.

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Help for Fearful Flyers

Posted in air travel, airline cartoon, airline delays, airline passenger, airline pilot, airline pilot blog, airline ticket prices, airlines, airport, airport security, fear of flying, flight crew, jet, mile high club, passenger, pilot, travel with tags , , , , , , , , , , , , , on January 31, 2015 by Chris Manno

Cover Airline Book 1Here’s a chapter from my brand new book, “Air Travel and The Death of Civility: A Field Manual & Survival Guide,”  crammed full of shortcuts, insider info and little-known techniques to make your air travel as stress-free and smooth as possible.

Available now from Amazon.com Just click on the title link above, or search on Amazon.

Help for Fearful Flyers

Please don’t feel alone because you’re not: many passengers have some level of nervousness about flying. It’s just another version of the anxiety many feel at the dentist, the emergency room; virtually anywhere new, unfamiliar, and potentially uncomfortable. In fact, people and businesses actually cultivate and market exactly this type of anxiety at theme parks with roller coasters, haunted houses, and terrifying thrill rides. Some people actually crave the feeling.

What a nervous flyer feels is perfectly normal and need not eliminate the option of flying. That fact alone is reassuring, especially in the case of groups or couples who limit their travel options due to the reluctance of one individual to fly. Often, a large part of a passenger’s unease is an understandable fear of the unknown, which is essentially just unfamiliarity with a strange new environment. So let’s fill in some of those blanks in your flying knowledge and then, we’ll discuss techniques to manage your unease.

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First, let’s consider the aircraft and its durable, ingenious engineering. The designers of our jet have refined their process of building and manufacturing our airliner through decades of progressively better models with ever-improving materials and techniques.

The aircraft was built to rigorous standards of strength and durability far beyond what we will ever encounter in flight. To be specific, the FAA certification standard required the aircraft to demonstrate that it could withstand forces in turbulence well beyond that which has ever been recorded, plus an additional margin, with complete airframe integrity. That means that regardless of turbulence, there will be no airframe damage or structural deformity, we’ll be still flying just fine. Basically, this aircraft is not coming apart in any conditions we encounter in flight. You don’t worry about your car running over a bump at high speed, over railroad tracks, or even a curb–but it’s not built to anywhere near the strength standard of our jet.

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You’ll actually notice less turbulence in flight these days, due to a couple of assets we use. First, radar technology has advanced not only in display resolution, but also in a predictive capability: now, our digital radar and on-board computers are sifting through thousands of bits of digital data gathered by radar and other systems, giving us an accurate prediction of where turbulence may occur. Our radar is integrated with the Global Positioning Satellite system and knows where it is at all times, allowing it to separate terrain features like mountains from weather echoes. The radar aims itself correctly and has an accurate, interactive display of over 300 miles ahead of the aircraft. The radar has a “pop-up” feature that allows it to show on our displays even if it’s not selected, when it finds a weather problem many miles away that we need to know about.

Add to that the ground-based computer analyses that are charting patterns of turbulence, which are then automatically up-linked to us in flight, plus the exchange of real-time information between pilots and air traffic controllers and the end result is less turbulence encounters, and lighter turbulence when encountered. There are days when rides just aren’t completely smooth and we’ll encounter some bumps. But rest assured, we’re working our way through the sky in the smoothest flight path possible.

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Visualize the air we fly in for the fluid that it is, with currents, eddies, flows, and even the wakes of other aircraft also aloft. Crossing a jet’s wake is much like crossing that of a boat: rumbles, some bumping, then we’re past the wake. Atmospheric eddies and currents can cause similar short periods of bumpiness, or even just a mostly choppy sea of blue. If that persists, we’ll search for a smoother altitude–just give us a few minutes to coordinate a clearance from air traffic control.

Mountains cause the atmospheric equivalent of river rapids in the airflow, even at altitude, because orographic features like ranges and peaks act like rocks in a stream, causing a rougher ride. That’s typical of a flight path across the Rockies: some bumpiness is not unusual. But you can rest assured that at our flight speed, we’ll pass through the area without delay.

In US airspace, airlines and Air Traffic Control pool weather information to share among all flights, and one designated FAA facility manages traffic and routes around areas of severe weather. With all of these assets working for us every flight, we don’t get taken by surprise by weather.

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That type of coordination that shares weather and route information is emblematic of the entire US aviation system, which has had a seventy-year learning curve of development, testing, and refining that has resulted in a strong, reliable oversight and infrastructure for commercial aviation, including

the Federal Aviation Administration, Department of Transportation, and the National Transportation Safety Board. All three in combination provide experienced and comprehensive oversight that makes flying the safest mode of transportation you could choose.

Another highly-developed airline support system monitors our jet in flight. Our technical operations center monitors hundreds of bits of data sent in a non-stop, automated stream from our jet in flight. In flight, I’ve had a message from our round-the-clock tech center print out that said, “Can you verify the vibration on the left engine? It’s reading a little high down here.” The engines alone transmit a huge stream of telemetry to our tech center, and that data allows long-range trend diagnosis that has all but eliminated in-flight engine failure on the Boeing jets I fly. Trend data and years of diagnostic experience have allowed Boeing, our

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tech staff, and our maintenance center to keep aircraft systems in peak operating forms.

From years of firsthand experience, I can say Boeing jets in particular are finely engineered, rugged and reliable American-made jets, and that’s the main reason I fly them. Thousands of hours in Boeing cockpits have given me every confidence in the strength, power, and versatility of these jets which are capable of handling anything we could encounter in flight.

I’m fairly typical of the pilots you’ll find in command of your flight, in my thirtieth year with my airline, my twenty-fourth as captain. I was an Air Force pilot before that, and like my colleagues on the flight deck, I have the singular goal of flying safely, procedurally perfectly, and always conservatively. I have three back up plans for every eventuality and firmly believe there is nothing I could face in flight that is beyond my capability. That’s not only due to experience, but mostly because of years of relentless, ongoing advanced training not only in full-motion simulators, but through hours of classroom instruction, systems training, and recurrent exams. I have every confidence in the copilots I fly with who share the exact same goals, procedures, and training. In the cockpit, we’re unanimous about one thing: the safe, efficient, and smooth operation of our flight.

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So, knowing all this, what else can you do to ease the stress of a flight? First, keep the above facts in mind, reviewing as needed leading up to your flight and even on board. Second, keep track of the elapsed time. Your airline app will tell you how much flight time to expect, as will the captain in his PA and also, the flight attendants will normally tell you the planned flight time in their PA. Whatever the total flight time is, divide it in half. Now, keep track of the first half, which will elapse much faster for you than the total time. Just that half, count it down. Upon reaching halftime, relax and rejoice: from there you will count down an ever-shrinking time period much shorter (and growing ever shorter) than you have already endured quite successfully.

Concentrate on your breathing, keeping it steady and calm. Reading matter, a video, music: dive in, focus on that. Claim a little “me” time and catch up on reading or viewing that you never seem to have time for otherwise.

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Keep an eye on your halftime benchmark, noting your steady progress. Bear in mind the fluid aspect of air and anticipate some waves in this most vast sea we’re sailing through. Be confident that your extensive flight team, including the crew on board as well as our airline technical, operational, and dispatch staff constantly monitoring and interacting with us in flight, plus the air traffic control network of pros handling our route passage. We’ve all been doing this for a long time and as our record shows, we’re darn good at it.

I’ve used the countdown technique at the dentist office (my “nervous flyer” experience) as well as when running several 26.2 marathons. It works!

There may never be a time when a nervous flyer actually enjoys a flight, but there’s no reason a flight can’t be tolerated with minimal stress with a little forethought and perhaps, an equal amount of distraction with entertainment or conversation. Here’s a summary for you to review as needed:

Summary:

• Unfamiliarity is often at the core of preflight anxiety. Review the contents of this book and this section, and give yourself credit for your successful progress through the various steps required for a plane flight.

• Your aircraft is a tough, versatile, well-designed engineering marvel that has been refined over years of improvements.

• Constant monitoring of the aircraft’s vital systems in flight allows reliability and safety that makes air travel the safest travel option.

• Weather systems are a reality of life, but we have advanced technology on-board as well as on the ground keeping us well ahead of weather challenges and well clear of danger.

• The atmosphere is a fluid and behaves much like a large body of water, with the same, normal characteristics such as currents, flow, eddies, wakes, and the occasional bump.

• Your pilots are highly experienced and dedicated solely to the safe, professional operation of your flight.

• Use the countdown system of flight time to your advantage, watching your time aloft grow ever shorter.

Cover Airline Book 1Other chapters include buying a ticket, getting the best deal and the right seat, check-in and security shortcuts, on-board perspective, aircrew insider perspective, damage control and much, much more. Read this book, then travel like a pro!

The perfect gift for someone about to travel, for those reluctant to fly–and for those eager to fly and wanting to have a stress-free, excellent air travel experience.

Order your copy from Amazon.com

Just click this link.

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Air Travel Illustrated: The Holiday Flights.

Posted in air travel, airline, airline cartoon, airline cartoon book, airline delays, airline industry, airline passenger, airline pilot, airline pilot blog, airliner, airlines, airport, airport security, cartoon, fear of flying, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , on November 26, 2014 by Chris Manno

Some times words won’t do, or maybe illustrations can do better. Regardless, if you’re flying somewhere for the holiday, this is your life enroute. If you’re home already, here’s what you’re missing.

First, my best advice either way:

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With that in mind, make sensible reservations based upon experience, rather than an idealized hope:

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Flights are packed, so plan your inflight strategy:

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Getting a last minute seat can be nearly impossible due to holiday load factors, unless you’re willing to compromise:

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Keep in mind that you’ll have to handle your own baggage:

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Prepare mentally for the challenges of airport security:

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Please board only when your sedative is called:

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Ignore the pompous guys impressing each other in First Class:

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Or maybe share your admiration for them as you pass by:

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Realize that children are on-board, so you’ll need to deal with them:

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And parents, remember it’s your responsibility to discipline your kids on board:

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Pay attention to the flight attendants when they speak to you:

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And they may be talking to you even indirectly:

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So pay attention:

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And when I turn on the seatbelt sign, it does mean you:

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Realize that weather can complicate our flight:

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So be prepared.

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Anticipate the post-holiday letdown:

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Enjoy your leftovers properly:

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And congratulate yourself for traveling and thereby avoiding a worse fate. Bon voyage!

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More cartoons? Get the book:

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Get your copy now–just click the button below:

Order

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Malaysian 370 and the Land of Oz.

Posted in airline pilot blog, airport, airport security, jet, passenger, pilot with tags , , , , , , , , , , on March 19, 2014 by Chris Manno

Since we first considered here what didn’t happen to Malaysian Flight 370, there’s been a virtual flood of “theories” proposing what did.

The problem is, all of them start out with “it’s possible that” (rather than “the facts indicate”), from which a thinking person could only conclude what “might” have happened–with no better chance of knowing what actually did. Worse, once the boundaries are stretched to include “possible” and “might” as operative terms, you no longer have an investigation at all; rather, you have a piece of creative writing.

So much of what has been advanced as “theory” lately falls into that category, and those who are not airline flight operations insiders are most vulnerable to what is no doubt their good faith desire to find answers. But, with neither the technical background nor the aviation experience to separate what’s plausible from what isn’t, the results obscure the very truth they search for in the first place.

Malaysian authorities brief the press.

Let’s start with the most recent red herring “released” by Malaysian authorities–“the big left turn,” which supposedly “proves” that the turn was deliberately programmed into the flight computers, presumably by someone with nefarious intent.

In a word, that’s meaningless. There are just too many active and passive ways for “the big left turn” to be executed, even with no “programming” by what they insinuate was a rogue pilot. For example, look at the photo below:

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The letters to the left are all navigation waypoints, composed of four or five character words representing geographic navigational fixes. Notice the waypoint “PROUD,” followed by the word “then,” which is atop the five empty boxes?

Below that, see the words, “Route Discontinuity?” That is the aircraft’s Flight Management System (FMS) telling me, the pilot, that I haven’t told it where to proceed after PROUD. In other words, there’s a break in the route and if I don’t fill those five empty boxes, the FMS will execute a big left turn (or right, depending on the shortest distance due to winds) and backtrack along the route to the points it came from.

And that’s just one possible, passive real time cause for “The Big Left Turn” so many theorists–including the Malaysian authorities and a news-starved press corps rushing to fill dead air–inexplicably point to as proof of some sort of deliberate, diabolical course programming.

Also, for some unfounded reason, the Malaysian authorities insist that “such a drastic turn could only be done by the autopilot coupled to the Flight Management System.”

Power control is key to airspeed.

Absolute nonsense. Daily, flight by flight I and hundreds of airline pilots hand fly all manner of climbs, descents and turns at all altitudes and speeds. That’s what we do.

Which brings me to the newest red herring that has the press panting and Malaysian authorities puffing up: the captain’s flight simulator video game. Supposedly, they’re going to search the game’s memory to see if the captain had “planned or practiced programming or flying” the Dreaded Big Left Turn.

Seriously? A captain with 18,000 flight hours needs to “practice” a left turn, or rehearse the FMS direct track to a waypoint? Which leads from the ridiculous to the absurd: no career pilot would need or want to “rehearse” a task that is on the level of an average person turning left into their own driveway. Even worse, accepting that the Malaysian authorities are investigating this as a serious clue is to accept that such a fundamentally meaningless red herring even bears investigation.

Once you do, it’s down the rabbit hole: “might” and “could” substitute for “did,” “assumptions” displace facts, which leads to conclusions that hold water like a sieve. Meanwhile, as the Malaysian authorities proffer useless leads, contradicting themselves with their own red herrings, inconsistencies and half truths–while the real investigative trail goes cold, and gets old.

What would motivate Malaysian authorities to divert public scrutiny to such empty yet showy “revelations?” Could it be to deflect attention from their top to bottom mishandling of the incident since the first minute: if, as the Malaysian authorities finally admitted, their military radar detected an unplanned, unauthorized penetration of their airspace by an uncommunicative jet at 35,000, why did the Malaysian Air Force not scramble fighters to intercept this very clear violation of their airspace and threat to their population at large?

Malaysian Air Force F-18

If they had (yes, their Air Force has fighters and they are guided by the very radar that detected the straying airliner) no one today would be searching for Malaysian 370–because they would have followed it and determined their course and intentions.

It would seem less embarrassing for government and aviation authorities to paper over that glaring failure with sideshows like a crewmember’s flight simulator, or which pilot spoke last on the radio, or a mysterious Big Left Turn–which is probably why they’re doing exactly that.

And into the dead silence left by a complete lack of real evidence, come the voices of those who propose creative theories whose flames are fanned by social media with the nonsensical equivocation, “well, nothing else makes any more sense,” or “you can’t prove this didn’t happen.”

For example, some pundits propose there “might” have been a “fire,” which “could possibly” explain the transponder being “off.” Not “turned off,” in this scenario seemingly validated mostly by the way Hollywood portrays cockpit electrical failures: sparks, lights flicker out like in your house during a thunderstorm, then someone barks at a radio, “Ground control, come in please! Omigod–it’s dead!”

But a Boeing jet is not like your house, nor a Hollywood make-believe cockpit. There are multiple power sources and current routings, all designed to swap sources and even types of power to vital equipment–especially to communications and safety gear, including radios and firefighting systems.

And even if there were a fire, a turn toward land and an immediate descent with a mayday call is as instinctive to pilots as breathing and, in my Boeing jet–just like theirs–under most conditions I can set it up to perform the descent and level off safely even without me maintaining consciousness. That’s the way airliners are designed to fly, that’s the way professional pilots fly them.

And as my colleague Jeremy Giguere (he pilots The Big Kahuna, the Boeing-747) notes, Swissair 155 had a fire that destroyed the aircraft–but they talked with controllers for a full 15 minutes as they headed for land.

Fire? Sinister flight path reprogramming? All come under the venerable pilot term “WAG,” which translates to “Wild Ass Guess,” which is exactly what it sounds like.

So let me be clear: I don’t know what happened to Flight 370–and nor does anyone else. That’s because there are no facts from which to draw conclusions and until there are, I won’t attempt to wring fact from fiction.

To do so is to enter the Land of Oz where trees throw apples and winged monkeys dart about the sky, and Dreaded Big Left Turns plus Fire “possibilities” create a chaos that obscures what really ought to be a quiet, diligent search for facts and truth, when or if ever they are discovered.

Despite the shameful Malaysian bungling and the pointless social media circus following this puzzling tragedy, I believe in time the real facts will come out. Then a properly conducted investigation will yield a probable cause that will allow the aviation industry and flying community to make air travel safer.

The 200 lost souls and the loved ones they left behind deserve nothing less.

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