Archive for airport

Your Flight is Running Late? Not So Fast.

Posted in air travel, air traveler, airline, airline cartoon book, airline delays, airline industry, airline passenger, airline pilot blog, airlines with tags , , , , , , , on August 28, 2015 by Chris Manno

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When I was a Check Airman for my airline, supervising new captains on their first flights in the left seat, I always did one thing consistently over a three day trip: about twenty miles from landing, I’d cover the fuel gages with my hand and ask, “How much fuel do you have?”

What does that have to do with your flight running late? Everything.

And here’s where the passenger in a time crunch and the pilot-in-command part ways: time, speed and fuel.

They’re interrelated and while we both share the goal of getting there, the pilots need to “get there” with as much fuel as possible. That’s because more fuel means more flying time available, which means more options. So by day three of my trip with a new captain, he always knew how much fuel–and thus flight time–he had available, because he (or she) knew I’d ask. After over 24 years as captain at the world’s largest airline, that’s a habit pattern I personally maintain to this day: fuel is time, and my job is to wring as much time as possible out of every drop of fuel on board.

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No, that doesn’t mean I want to fly as long as possible–I want to be able to fly as long as possible. Big difference, but the reality is, if I don’t have fuel in reserve, I don’t have time in reserve either, and both are crucial in case of delays due to weather, peak air traffic volume and even mechanical anomalies. And that’s just in the terminal area on arrival.

Enroute, there could be more weather we need to fly around safely (more miles–and fuel–burned) plus, the optimum altitude might not be available or, if it is, there may be a dissimilar aircraft ahead for whom we’ll be speed-restricted, causing us to burn more fuel. Throw in the frequent Air Traffic Control reroute or off-course spacing vector, and you have a significant potential for fuel over burn above the planned consumption.

On a flight of more than three hours, even a 10% fuel over burn can significantly limit a pilot’s options on arrival: can I hold for weather and traffic congestion, and for how long, before I have to divert?

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Add more air miles–and thus more fuel burn–to stay safely upwind of storms.

So we have the potential for weather and traffic delays, altitude restrictions and even mandatory re-routing by Air Traffic Control, all of which can and typically do eat away at our fuel reserves. These limiting factors can pop up at any time after takeoff and the fact is, there’s no more fuel to be had at that point, leaving you one option--save as much as possible enroute. Which means the highest, optimum altitude at the most economical speed.

Ironically, Air Traffic Control may even need you to fly a faster than optimum speed for a long stretch of time in order to equalize traffic flow, and you’d better have enough fuel to comply but still maintain your fuel reserves for arrival regardless.

Juxtapose that reality with the option of flying “faster to make up time.” First, a jet is not like your car–if you push the speed up ten percent, depending on your altitude, your fuel consumption may go up during the higher speed cruise by 20-30%. But how much time would you make up? Over a three hour flight, maybe ten minutes at most. Is that worth blowing all of your options, especially knowing that destination areas delays could wipe that out anyway? Is it prudent to fly hellbent-for-leather to shave off a fraction of the delay at the cost of having zero options once you get there?image

Fuel and time: the buck stops here.

The answer, of course, is no, it doesn’t make sense to “speed up to make up time.” Believe me, no one wants to finish the flight any sooner than the working crew, but never at the expense of what we know lies ahead, and therefore, what makes sense.

Certainly, you can ask the pilots to “fly fast,” but the result will be predictable no matter what you may hear.

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Airliners vs. Drones: Calm Down.

Posted in air travel, air travel humor, aircraft maintenance, airline, airline cartoon, airline cartoon book, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airliner with tags , , , , , , , , , on August 8, 2015 by Chris Manno

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Much ado has been produced by the media about the hazards of drones flying in proximity to airliners, but I’m happy to report: it’s much ado about nothing.

The hazard presented by unwanted objects in an aircraft’s flight path is nothing new. In fact, each year hundreds of bird strikes are dutifully and without fanfare reported by airline pilots as is required by law.

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What’s new is the opportunity for media and aviation “pundits” to claim more screaming headlines by overstating the drone hazard. First, consider the typical, average weight of the plentiful waterfowl populating the bird sanctuaries neighboring JFK, LGA, ORD, DFW, SEA, PDX, LAX, SAN, DCA, SFO, BOS and most Florida airports to name but a few. The weight varies from the 10-13 pound goose to the heavier seabirds like pelican which can weigh up to 30 pounds.

Although the the media and some wannabe aviation pundits claim there are “drones of 50-60 pounds,” the fact is, the new, popular hobbyist drones are marvels of lightweight miniaturization, weighing a fraction of that.

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Now, consider the exposure: while the new hobbyist drones begin to enjoy an increasing level of retail sales, the bird hazard numbers literally in the millions. By sheer numbers alone, bird conflicts and even bird strikes dwarf the number of drone “sightings” by airliners, but they’re simply no longer news.

Plainly stated, the traveling public–and thus the media–understand the exposure, accept it, and like the National Highway Traffic Safety traffic death toll, ignore it.

Trundle out the “new menace” of drones and heads turn, headlines accrue, news ratings uptick, and those who know little about jetliners begin to smell fear.

So let’s even go beyond the hazard and foresee and actual impact with a drone. I once flew from Pittsburgh to DFW with duck guts splattered all over my cockpit windscreen after hitting what maintenance technicians estimated to be a ten pound duck. There were two primary consequences I had to deal with.

What are the chances of encountering a drone? A duck?

What are the chances of encountering a drone? A duck?

First, I had to look through duck guts for two and a half hours. They partially slid off, but most froze onto the window at altitude and stayed. Second, the crew meal enroute was less appetizing with the backdrop of frozen duck guts. That’s it.

None of the birds went into either engine. No aircraft systems were affected. Nobody (besides Pittsburgh tower) knew until after landing when we filed the required reports.

This is a pretty good predictor of what might happen if the rare, statistically minute chance of a drone-aircraft collision were to occur: likely, nada.

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Yes, there always the potential for engine damage when a “bird,” man made or real, is ingested by an engine. Nonetheless, of all the birds–man made or real–populating the skies around every major airport, drones are a minuscule fraction of the whole group that air travelers sensibly overlook day to day.

So why not focus on that reality rather than the shrieking media and aviation “experts” offering unlikely and often, absurd “what ifs?”

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The answer is, the latter sells news, while the former undercuts the self-appointed aviation experts in and out of the media.

So the choice is yours. You can embrace the misguided drone hysteria served up by the news and “experts,” or apply the same logic you do to every daily hazard–including the drive to the airport (over 32,000 traffic deaths in 2014)–which is: drive carefully, and don’t sweat the small stuff.

Anything else is much ado about nothing.

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The Half Truth of Mary Schiavo

Posted in 9/11, air travel, airline, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airliner, airport, airport security with tags , , , , , , , , on May 12, 2015 by Chris Manno

The Half-Truth of Mary Schiavo

Mary Schiavo, former Department of Transportation Inspector General and a frequent critic of airline security, made headlines recently with remarks that flight crews nationwide consider inflammatory, untrue and ultimately, disingenuous.Ms. Schiavo alleged that Known Crew Member (KCM), an advanced security program that currently validates airline crew members’ identity from a national data base, then allows them airport access without further search, creates a security risk for air travelers. But the fact is, Ms Schiavo is aware that the KCM program is the best and most technologically advanced solution to a problem she faced–and never solved–during her tenure as head watchdog at the Department of Transportation.security-den1The KCM database matches crewmembers employment and security certification with a current photo that is kept updated by each airline and the TSA. This is a face-to-face scrutiny and validation even more advanced than the widely acclaimed Global Entry program designed to efficiently certify the identity and security of air travelers entering the United States.

Schiavo knows that airports in the United States are small cities in themselves, comprised not only of the wide-ranging flight support activities required to handle transport aircraft, but also to meet the needs thousands of passengers transiting these facilities daily.

There are food service, passenger service and retail facilities in each airport, mostly on the “secure side” beyond the security screening checkpoints. Thousands of employees performing duties at airport passenger service, retail and restaurant facilities must move in and out of the secure side of the airport and Schiavo is well aware of the access systems such as keyed or electronic access doors for that purpose in every airport.

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Never has the 100% screening of all airport workers been considered practical or feasible and therefore alternative employee modes of access have of necessity been standard in order to allow passenger screening with reasonable wait times.

But that’s only the “front of the house” security theater that Schiavo knows co-exists hand-in-hand with a wide open back door access at every airport: vehicles ranging from semi tractors pulling forty-foot trailers to dump trucks and bulldozers are waved onto the airport ramps near fueled and taxiing aircraft daily with only a cursory glance at an identification badge. Thousands of those identification cards alone are deemed sufficient to allow flight line access to contract workers from construction, repair and most frequently, food and retail merchandise delivery, never mind the non-stop caravan of catering trucks wandering the flight line largely uninspected.

Meanwhile, KCM is the only security program assuring that crewmembers are who they say they are and have current and valid access credentials. Crewmembers are but a fraction of the multitudes granted airport access, yet they are the only group whose identity and legitimacy is positively verified. This, after background checks, random drug tests and no-notice personal items inspections by the TSA.

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The irony is, Schiavo singles out those crewmembers and the most secure, updated, state-of-the-art security access program for unwarranted, alarmist sound-bite criticism. If anything, KCM should be the model for all airport access programs. The worst part of her criticism, however, is her allusion to the September 11th hijackings, implying that “Known Crew Member” is in any way risking another such a tragedy.

Certainly, the former Inspector General of the Department of Transportation knows all of the above. That she chooses to mislead the traveling public on such a crucial issue is both disingenuous and deplorable, and her September 11th allusion is unforgivable.

Here’s another perspective on Schiavo’s comments, from a veteran flight attendant. Just click on the photo.

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Air Asia Crash Raises Questions For Pilots.

Posted in air travel, airline pilot blog, airliner, airlines, flight crew, pilot, Uncategorized with tags , , , , , , , , , , , , , , on January 9, 2015 by Chris Manno

The search continues for the Digital Flight Data Recorder (DFDR) and Cockpit Voice Recorder (CVR) from the lost Air Asia flight 8501 and as that process drags on, speculation about the cause of the crash abounds.

Multiple news media sources advance abstract theories based more on the wide-open field of “what could happen” rather than what’s likely, serving only to blur the line between fact and fiction.

I won’t speculate on what happened to QZ 8501 because until the DFDR and CVR are recovered, transcribed and the recovered data analyzed, any theory advanced is just more noise in the media clamor aimed mostly at ratings rather than facts.

But, I can speak to what concerns me as the pilot of a modern, 160 seat airliner flying often in the same circumstances encountered by the lost flight. My goal in learning what the flight’s recorders report is simple: I want to know how to avoid a similar outcome.

With that in mind, here are my concerns. First, the slim margin between high speed and low speed limits at high altitude and the liabilities of each. Second, the problems presented by convective activity in crowded airspace. Finally, recovery from any inflight upset at altitude that may be encountered as a result of any or all of the above factors.

Early in any flight, the aircraft’s weight is the highest, limiting the ability of the aircraft to climb into the thinner air at higher altitude. As the flight progresses and fuel is consumed, the aircraft grows lighter and climb capability increases. Generally speaking, later in flight there are more habitable altitudes available due to weight constraints easing.

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But don’t think that climbing is the only option for weather avoidance. Often enough, a descent is needed to avoid the top part of a storm, the anvil-shaped blow-off containing ice, high winds and turbulence. Equally as often, lower altitudes may turn out to have a smoother ride.

The other major climb restriction along frequently used jet routes is converging traffic. Aircraft flying opposing directions must be separated by a thousand feet vertically, so if I  want to climb to avoid weather, I have to nonetheless stay clear of oncoming traffic. The New York Post reported the incorrect statement that the air traffic controllers handling the Air Asia flight “made the fatal mistake” of denying the Air Asia’s pilot request for a higher altitude. The first job of air traffic control is to separate traffic, particularly converging nose to nose. Climbing through conflicted airspace–or granting clearance to do so–would more likely be a fatal mistake.

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But there’s even more to the story: air traffic controllers respond to such requests in a more fluid fashion than the static “no” being implied by many media reports. In actual practice, for a climb or descent request, the denial would be more typically, “Unable climb, you have traffic on your nose,” or, “It’ll be 5 to 7 minutes before we can clear you higher,” or, “We can vector you off course so you can clear the airway and traffic and then climb,” or, “Unable in this sector, check with the next controller.” Regardless, there are other options to avoid weather.

If changing altitude is not an immediate option, lateral deviation is the next choice. But the same obstacles–weather and traffic–may limit that option as well.

So now, if vertical and lateral deviation isn’t immediately available, you must do your best to pick your way through the weather with radar, if possible, until one of those options comes available (again, at ATC denial isn’t final or permanent) or you’re clear of the weather.

Which brings us back to the margin between high and low speed limit. This is even more critical in convective weather, because turbulence can instantaneously bump your airspeed past either limit if there’s not enough leeway to either side of your cruise Mach.

The picture below shows a normal airspeed spread in cruise. Notice the speed tape on the left with the red and white stripe above and the yellow line below the airspeed number box. The hash marks represent 10 knots of airspeed. The red and black marker above the speed readout is called the chain, and it depicts the maximum speed limit for weight and altitude. The yellow line below the numbers is called the hook, and it marks the minimum speed required to keep flying.

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Turbulence, or more accurately, high altitude windshear, can bump you past either limit, or both, if there’s less than say, ten knots of slack, because moderate turbulence can cause swings closer to twenty knots; severe turbulence even more. Essentially, turbulence can instantly bump an aircraft out of its flight envelope.

In that case, the aircraft can depart controlled flight in a couple of different ways. The one that concerns me most is on the high end: if turbulence or any other factor pitched the nose down and the airspeed then climbed above the chain, the worst case is a phenomenon rarely discussed outside of the jet pilot community called “Mach tuck” that affects swept wing aircraft. Essentially, if you don’t immediately apply the proper corrective input, in a matter of seconds, recovery is beyond all means from the cockpit.

On the low speed side, if the wing stalls due to an airspeed below the hook, recovery is possible once the airspeed is regained. That takes altitude to regain, but normally can be done if a stall occurs at cruise altitude. But even that requires recognition and then the proper corrective control inputs, and Air France Flight 477 with three pilots in the cockpit entered a stall at cruise altitude but never identified the problem or applied the proper recovery inputs, resulting in a crash into the Atlantic that killed all aboard.

Bottom line: you need a wider spread between high and low speed limits in case of turbulence. If you can’t avoid turbulence and need to change altitude, you must assure a wide airspeed margin between limits to avoid being pushed by turbulence beyond either speed constraint. Here’s what the airspeed range looks like at high altitude:

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There’s very little tolerance for turbulence and any associated airspeed fluctuation.

In the worst case scenario, if the aircraft is pushed beyond its flight envelope to the extent that controlled flight is departed, a pilot must quickly and accurately recognize which situation is at hand, high or low speed buffet, then immediately apply the correct control input.

Problem is, they may initially look the same, and the correct remedy for one applied to the other severely worsens the situation. Specifically, if the aircraft begins a descent at a speed beyond the chain, the corrective action would be to deploy speed brakes, pull throttles to idle, apply back pressure to raise the nose, and I’d be ready to even lower the gear to add drag, even knowing that would likely result in gear doors being ripped off the aircraft.

If this recovery is not done early in the pitchdown, the result will be a dive with no chance of recovery.

If a low speed stall is encountered, the proper corrective action would be to add power and lower the nose until flying speed was recovered. But, if the high speed departure–also a pitch down and descent–was mistakenly interpreted to be a slow speed stall, applying the slow speed recovery to a high speed departure would be fatal.

The other way? If you mistakenly added drag and pulled back power in a slow speed stall? That would prolong the stall, but if the correct control input was eventually applied, the aircraft could recover, altitude permitting.

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Adding the factors that make this vital task of discrimination difficult would be any associated systems failure and the physical effects of turbulence that can make instruments nearly impossible to read.

In any pitch down, if rapid and deep enough, can cause electrical failure due to generators failing at negative G-loads associated with the pitch down. Yes, back up controls and instruments exist, but recognizing the situation, taking corrective action and reading backup instruments also takes time and attention.

Pitot-static failure, one of the contributing causes in the Air France slow speed stall, can also be difficult to recognize in turbulence or in an electrical failure.

Regardless, the high speed situation must be correctly identified and recovery initiated in a matter of seconds. Both situations would be difficult to diagnose and both recoveries would be very challenging to perform in turbulence and with any other systems failure or complication. Both recoveries are time-sensitive and if not managed correctly, one recovery could induce the other stall. That is, too much drag and power reduction carried beyond the return from the high speed exceedence can induce a low speed stall, and too much nose down pitch and excess power from a slow speed recovery could push you through the high speed limit.

So here are my questions, which are those that will be asked by The QZ8501 accident investigation board. First what did the aircraft weigh and what was the speed margin at their cruise altitude and at the altitude they had requested? What type turbulence did they encounter and what speed and altitude excursions, if any, resulted? What collateral malfunctions, if any did they encounter? And finally, what departure from controlled flight, if any, occurred, and what remedial action, if any, was attempted?

These questions can only be answered by the DFDR and CVR and my interest–and that of every airline pilot–is mostly this: I want to know what exactly happened so as to be prepared in case I encounter the situation myself, and I want to know what they did in order to know what exactly I should or shouldn’t do.

Like pilots at all major US airlines, I get annual simulator training in exactly these scenarios, hands-on practice recovering from stalls and uncontrolled flight. Is that enough? Can we do that better?

Once the facts contained in the flight’s recorder are extracted and analyzed, we’ll have the answers to all of these questions, which will help us prevent a repeat of this disaster. Beyond that, speculation is just a sad, pointless part of unfortunate ratings-hungry media circus.

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Flying a Jet in the Los Angeles Storms, December 12, 2014.

Posted in air travel, airline pilot blog, airliner, airlines, airport, flight crew, jet, passenger, pilot, travel with tags , , , , , , , , , , , , , , , , , on December 13, 2014 by Chris Manno

 

“That’s some catch, that Catch-22.” –Captain Yossarian, Catch-22

Here’s the deal, captain: you’re flying a 65 ton jet into Orange County airport, the famously short 5,700 foot runway. The stopping distance required there is increased drastically if that runway is wet–and yesterday, “wet” was an understatement: Los Angeles was drenched in a ten-year storm dumping inches of rain in a matter of hours.

And here’s the catch: you want to have the least amount of fuel–which is weight–on board for landing to permit stopping on the short, rain-slicked runway, but at the same time, as much as possible for a divert if necessary to Los Angeles International Airport or to Ontario Airport, both of which have long runways.

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But it gets worse. The best bet for a diversion is Ontario, because the inbound air traffic is light compared to always busy LAX. But you’ve been watching on radar two thunderstorms sitting exactly on the top of Ontario, hardly moving. LAX is reporting heavy rain which means inbound delays and you know from experience that the inbound LAX air traffic flow includes many long-haul flights from Asia, Europe and points beyond. You don’t want to elbow into their already depleted fuel reserves.

Here’s your set of decisions: who will fly the approach at SNA? It must be done perfectly, given the conditions, which are reported as 1 1/2 mile visibility in fog and heavy rain, with 200 foot ceiling. The touchdown must be exactly on the right spot–neither too early nor too late–and exactly on speed, if we’re to stop on the remaining runway.

What is your plan: SNA, and then what? No holding fuel–on a missed approach, you can either try again, or divert to Ontario (thunderstorm overhead) or LAX.

You already know landing in a thunderstorm at Ontario is a poor choice. And you know, realistically, you don’t have the fuel to handle the air miles entry into the LAX landing sequence will require. A second try? Not even.

Okay, captain–DECIDE.

Here’s what I chose on each question. First, I had the F/O fly the approach. Why, when it had to be done exactly perfectly under bad conditions? The answer is, because he damn well knows how to fly an ILS, in any circumstances. If he flies the approach, fully investing in the stick-and-rudder attention demands which are large, I can focus on the big picture: what’s the Ontario storm doing? Watching LAX too on radar. Updating SNA winds, our fuel, our position.

Above ten thousand feet, we talk. I tell him what I’m thinking, then ask: what am I missing? Tell me your ideas? And as importantly, are you okay flying the approach? Because a bad night of sleep, a sore shoulder, anything–if you’re not up to this, I’ll do it.

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And we have one shot, I tell him, then I’m putting clearance on request (actually did that as soon as we were switched to tower frequency) to Ontario. If the storm looks impassable on radar, option 3 is declare an emergency for fuel and barge into the LAX landing sequence. Don’t like that idea, but if we’re down to option 3, there is no other choice.

I also plot the magic number for SNA winds: 110 degrees and 290 degrees. For the precision landing runway, any wind beyond those two cardinal points strays into the verboten tailwind area. Asked about landing the other direction and the answer was: long delay. Not possible, for us.

Already requested and had the data linked chart for our landing weight sent up to the aircraft: we require 5,671 feet on a wet runway, good braking, zero tailwind. Each knot of tailwind adds 150 to the distance required, so even one knot of tailwind exceeds the runway length.

I switch my nav display from a compass arc to a rose: the full 360 display. I’m getting wind checks all the way down final and watching my cardinal points, alert for an excedence.

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There’s a wind display on my HUD, too, but I realize that’s a calculation that is at least 15 seconds old. Eyeballs and experience tell the tale: he’s glued mostly to his instruments to fly a flawless ILS, but I’m mostly eyeballs-outside, monitoring speed, azimuth and glide path through the HUD, but paying attention to the realtime wind cues. He knows if I don’t like what I see, I’ll say, “Go-around” and we will be on to option 2 immediately. I know that if he doesn’t like the way the approach is going, he’ll announce and fly the go-around without any questions from me.

I tell him that if everything is stable on approach, let’s make a final wind analysis at 200 feet. If we’re both satisfied, silence means we’re both committed to landing.

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I review in my head the rejected landing procedure. That is, if we touch down but I judge we can’t stop, throttle max, speed brakes stowed, flaps fifteen, forward trim, back into the air.

Clear your mind, focus on the plan: hate math, but I can sure see the compass depiction that means a verboten tailwind. Poor viz in heavy rain, but once I spot the VASIs, I can tell what the wind is doing to us. He’s flying a hell of a good approach. One final wind check at 200 feet. “That’s within limits,” I say, just to let him know that component is fine. He’s flying–if it doesn’t feel right, I want him to feel free to go-around immediately.

I don’t want to see high or low on either glide path or speed. No worries–he’s nailed it, both are stable.

A firm touchdown, then my feelers are up for hydroplaning: none. Speedbrakes deploy, but we’re not committed until reverse thrust. The MAX brakes grab hold, good traction; we’re fine, reverse thrust, I take over at 100 knots.

Silence in the cockpit. “Excellent job,” I say as we clear the runway, glad we didn’t have to execute either backup plan. Relief, Boeing has built us a damn fine, stable jet for this weather, this day, this runway.

Now, put that all behind–we still have to fly out of here in less than an hour. And do it all again tomorrow.

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Air Travel Illustrated: The Holiday Flights.

Posted in air travel, airline, airline cartoon, airline cartoon book, airline delays, airline industry, airline passenger, airline pilot, airline pilot blog, airliner, airlines, airport, airport security, cartoon, fear of flying, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , on November 26, 2014 by Chris Manno

Some times words won’t do, or maybe illustrations can do better. Regardless, if you’re flying somewhere for the holiday, this is your life enroute. If you’re home already, here’s what you’re missing.

First, my best advice either way:

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With that in mind, make sensible reservations based upon experience, rather than an idealized hope:

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Flights are packed, so plan your inflight strategy:

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Getting a last minute seat can be nearly impossible due to holiday load factors, unless you’re willing to compromise:

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Keep in mind that you’ll have to handle your own baggage:

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Prepare mentally for the challenges of airport security:

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Please board only when your sedative is called:

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Ignore the pompous guys impressing each other in First Class:

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Or maybe share your admiration for them as you pass by:

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Realize that children are on-board, so you’ll need to deal with them:

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And parents, remember it’s your responsibility to discipline your kids on board:

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Pay attention to the flight attendants when they speak to you:

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And they may be talking to you even indirectly:

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So pay attention:

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And when I turn on the seatbelt sign, it does mean you:

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Realize that weather can complicate our flight:

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So be prepared.

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Anticipate the post-holiday letdown:

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Enjoy your leftovers properly:

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And congratulate yourself for traveling and thereby avoiding a worse fate. Bon voyage!

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More cartoons? Get the book:

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Air Travel: 3 Simple Ways to Make Your Summer Flights Easy

Posted in airline, airline cartoon, airline industry, airline passenger, airline pilot, airline pilot blog, airliner, airlines, airport, flight, flight attendant, flight crew, jet flight with tags , , , , , , , , , , , , on June 9, 2014 by Chris Manno

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Summer time air travel can be stressful, but there are practical and simple things you can do to make your trip easier. Here are my top 3 simple ways to make your summer air travel as efficient and low stress as possible.

1. Information: install the smart phone apps for the travel services that apply to your trip (airline, hotel, rental car) and take a few minutes before your trip to set them up with “push” notifications so you will automatically be notified of gate changes, delays and even rebooking. If you’re notified of a delay by the airline, having a hotel, rental car or resort app installed will put you in touch with those important services quickly and easily. Your pharmacy’s smart phone prescription app can speed you through the refill process in a distant city, or transfer prescriptions in many cases.

 

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Many airline apps let you rebook instantly, avoiding long waits in a customer service line, and can outline your options quickly without you having to navigate a website. Best of all, you can beat the rush when re-booking is necessary. On some airlines–American Airlines is one–you can use the airline’s app and website in flight through the on-board WIFI for free.

On taxi in, when you’re cleared to use your cell phone, you will be notified–if you authorized “push” notifications–of your next gate accurately if you’re connecting, or your baggage claim if your travel is complete. The gate agents pull that info 10-15 minutes before your gate arrival, and we print it out in flight 30-40 minutes prior to landing. But your “push” notifications will be more timely and accurate than the other two sources.

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You can delete any travel apps you don’t need later, but while you’re on the move, there’s no quicker or more accurate way to get the answers you need to your immediate travel needs. Install the apps, know how they work, and use them to stay ahead of the crowd–especially in case of cancellations, delays or gate changes.

2. Survival gear. First, count on none of your basic needs being met: food, water, shelter. Provide all three yourself. First, food: if you can’t buy something in the terminal to take along–and often you can’t–better have whatever compact, long shelf life calories source you can pack: power bars, granola bars–whatever you prefer that will stave off hunger.

Ditto for water: you “can” get water on board, but the question is when, and sometimes, how–are you in the back and they’re starting the beverage service from the front? Or vice versa? Or is it too turbulent to safely move about the cabin for passengers or crew? Just have a liter of bottled water handy per person, then don’t worry about it.

Finally, “shelter:” dress for the trip, not the destination. That resort-wear will not keep you warm in a chilly cabin, particularly on long flights. And here’s a crew secret: your flight attendants are active, working, and blanketed in layers of polyester. Who do you think calls us to ask for changes in the cabin temp? If they’re melting under the uniform layers, you’re going to wish you weren’t in shorts and a tank top, because we’re more likely to hear “cool it down” than “warm it up” from our working crew in back.

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3. Consolidate: all vitals and valuables in one hand-carried, locked bag. Medication, documents and here’s the big one–valuables, like your watch, wallet and any jewelry MUST go into this one locked bag BEFORE security. Why would you ever–and I see this all the time–put your wallet, watch, cell phone and other valuables into an open container on an unmonitored conveyer belt? Why not consolidate them all and then after you’ve successfully passed through security screening, retrieve your items from your locked bag?

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And locked is the key: if you’re pulled aside for additional screening, do you want all of your valuables laying out in the open, outside your reach and often, out of your sight? Even if that one locked bag requires extra screening, the lock ensures it will only be searched in your presence.

The final part of “consolidate” applies to your personal belongings: do NOT disperse your items all over your seat area. It’s a sure way to leave an item on a plane, a fact that is borne out by the number of passports, wallets, personal entertainment devices, tablets, keys and phones that turn up on overnight cleaning of aircraft. If you leave valuables, much less valuable documents like a passport, in the seat back pocket or anywhere else, you’ll likely never see them again. And speaking of “seeing” them, the normal climbs, descents, banking and on landing, braking will cause whatever loose items you may leave or drop on the floor to end up rows away. Even if you check your immediate area before deplaning, some items might have vanished. So don’t scatter your belongings about! Return items to your hand carried bag immediately after use or when not in use.

Face it–air travel is stressful as it is, but a lot of stress can be alleviated by these three steps. Information is king when you’re departing, trying to connect, or are changing plans on the fly due to delays or cancellations. Get the apps, set them up, and use them. Stay hydrated, fed, and warm to ease the physical stress. And finally, move smart: consolidate your valuables and do not let your personal items become strewn about your seating or waiting areas on board or in the terminal. Inflight forces will help them slide away, or if you leave them inadvertently, chances are slim that you’ll ever recover those items.

Follow these simple steps–and have a good flight and a great vacation.

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