Archive for airport

New Edition: Airline Crew Cartoon Anthology.

Posted in air travel, air travel humor, air traveler, airline, airline cartoon, airline cartoon book, airline industry, airline passenger, airline pilot, airline pilot blog, airlines, airport, cartoon, fear of flying, flight, flight attendant, flight crew, pilot, travel, travel tips with tags , , , , , , , , on June 1, 2018 by Chris Manno

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Here’s your new edition, behind-the-scenes airline view from the flight crew perspective. Think you know about crewlife and air travel? Want to impress your crew on your next flight? Need the perfect gift for that flight attendant or airline pilot in your life?

Get your signed copy (US only) for only $7.99 + $1 S&H.

Just CLICK HERE.

Outside the US, shop Amazon.com —CLICK HERE.

This new 2018 edition has 90 pages of wicked new airline crew cartoons …

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And many from the perspective of air travelers …

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If you’re in the airline industry, or are even considering the air travel career field …

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This cartoon collection is a must-have!

Get your limited-edition signed copy–just order through the links above. Get an airline keepsake for yourself or others, while they last!

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Flying Out of DFW Airport: 4 Insider Tips.

Posted in air travel, air traveler, airline, airline passenger, airline pilot blog, airlines, airport, airport security, passenger with tags , , , , , , on May 26, 2018 by Chris Manno

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Summer travel can be a challenge, especially by air. If you fly in or out of DFW Airport, here are some insider tips that can ease your air travel.

#1. Parking: There’s discounted parking available at your departure terminal. For details,  click here.  You can save up to 50% on parking within steps of your departure gate.

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But there’s more parking strategy to consider: what airline are you flying? If you’re flying any airline other than American Airlines, it makes sense to park at the specific terminal designated for that airline.

But if you’re flying American, you may possibly depart and arrive from several different terminals. So, the best bet for you is to park in Terminal D, for several reasons. First, Terminal D has both the largest garage and the largest security screening checkpoints in the entire airport. This means less waiting for both.

Park on the fourth floor of the Terminal D parking garage, because the fifth floor is the first that auto traffic encounters and so it tends to be crowded. The third floor is mostly one hour parking, so park on the fourth floor near the center, near the elevators. Then, if it’s raining, take the elevator to the bottom floor and walk across to the terminal under the covered walkway. If weather permits, cross at the third floor sky bridge directly to the ticket counters and security checkpoint.

No matter which terminal your flight departs from, Terminal D is a quick Skylink train ride to or, upon your return, from your gate.

And don’t even bother trying to park in Terminal C–it’s the smallest, most crowded parking garage and typically has very few open spaces. If you’re departing from Terminal C, park in A or E–they’re both just one quick Skylink stop from Terminal C.

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2. Security Screening: I mentioned that Terminal D has the largest security checkpoints, so that will cut your waiting time. But you can do more to speed your way through the required security screening. You can register for TSA PreCheck or Global Entry, but I recommend the latter: Global Entry will speed you through US Customs, and it includes TSA PreCheck for the same fee, whereas TSA PreCheck does not include expedited Customs clearance. Get the “twofer.”

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Also, when it’s working, the TSA website can tell you which terminal screening checkpoint has the longest and shortest waiting times. Here’s a link to the TSA website for information about wait times for your airport. When you arrive at DFW Airport, see which terminal has the shortest wait time and avoid the crowd.

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3. Food: Here’s the inside story on DFW concessions. First, Terminal D has the most upscale and highest priced food options. Terminal C is the smallest and least renovated terminals and has the most crowded (read: slowest) options. Finally, in my opinion, the best terminal food options are in Terminals A and E.

My fave is E, because it’s less crowded (I normally park there for that reason too) and has great food options–including the best breakfast at DFW Airport, iHop:

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Terminal A also has many reasonably priced food options, including La Madeline, California Pizza Kitchen, Qdoba, and Salt Lick Barbecue. And I confess: I’m partial to the 7-Eleven hotdogs in Terminals A, D, and E.

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4. Flight information: The best way to stay current on your flight information (gates, times, baggage claim) is through the smart phone app for your airline. DFW Airport has information screens throughout the terminals but the apps on your phone are at your fingertips. So, install the app and enable “push” notifications so the latest pertinent info will appear on your phone. But when all else fails, simply Google your Airline and flight number for the latest info:

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So, if you’re flying out of DFW Airport, book and pre-pay your terminal parking at a significant discount using the link above. Choose the least crowded TSA security checkpoint by consulting the link above. Use the Skylink to speed between terminals and the DFW Airport app to find restaurants that meet your preferences.

Finally, use your airline’s app to receive the latest flight info but if you’re in a rush, simply Google your airline/flight number (example above–I searched for AAL 2572) to find your most current flight information.

That’s it. save yourself time, effort and money using the four tips above, and have a great flight out of DFW Airport.

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Air Travel Delays: “Mechanical Issues”

Posted in air travel, air traveler, aircraft maintenance, airline, airline cartoon, airline delays, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airliner, fear of flying, flight, flight attendant, flight crew, flight delays, FoF, passenger with tags , , , , , , , on April 21, 2018 by Chris Manno

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“Mechanical issues” may sound like a catch-all for airline delays or, to anxious flyers, a mysterious, perhaps worrisome possibility. But it’s neither, and here’s why.

First, you have to understand two main concepts: airliners are complex mechanical wonders, and second, their maintenance and operation is very strictly and minutely regulated–and documented. This second point is essential to the aviation regulatory standard upheld by all major airlines, even though such detail must be correctly, diligently accomplished. That takes time. So, let’s walk through the possibilities.

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When you board an airliner, preflight checks are ongoing. This is especially true if the aircraft has just arrived from another station (airport). As soon as the flight completion checklists are accomplished, the preflight process begins anew by the crew. To waste no time, this preflight inspection goes on even as arriving passengers deplane and departing passengers board.

The checks ensure that all operating systems on the aircraft are up to the very specific standard set by the aviation regulatory agency that oversees commercial flight operations. In the United States, that’s the Federal Aviation Administration (FAA).

Every system on that aircraft has an operational standard to determine if the aircraft is airworthy, and the jet does not move until those requirements are satisfied, right down to individual light bulbs.

Let’s look at that example: a light bulb.

If a pilot on an exterior preflight notices say, a landing light that is not working, this fact is immediately recorded in the aircraft logbook and the airline’s maintenance center is notified. The airline maintenance center will refer to the FAA specified “Minimum Equipment List” (MEL) for that particular aircraft.

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Without straying too deeply into the very complex decision tree of the MEL, there are three possible outcomes for the noted discrepancy (a landing light is inoperative). First, the landing light may be replaced, tested and certified by an FAA licensed and approved aircraft maintenance technician.

Second, the item may be specified by the FAA-approved MEL as non-essential for flight under specified conditions. For example, if the aircraft is about to depart for a destination to land in daylight, the MEL may allow the flight to depart, with proper logbook documentation of the exception.

Third, the MEL may allow for a redundant system to compensate for the component. If the inoperative bulb was a wingtip position light, the MEL may allow the flight to operate with the remaining position light–if the aircraft has two and only one is required (that’s why the aircraft designer put two bulbs there in the first place).

This is the same with all aircraft systems: if there are redundant systems approved by the FAA MEL, the flight may be approved for flight with that waiver to use the backup system, once the discrepancy and waiver are properly documented in the aircraft logbook.

Of course, some essential systems have no redundancy. In those cases, prescribed repairs must be made by FAA-certified mechanics (example: a tire at the prescribed wear limit must be replaced). The discrepancy, repair and results must be properly documented before the aircraft moves.

And there are “consumables.” For example, on my flight last night, when we were doing our “Before Landing Checklist,” we noted that the engine oil quantity was at the prescribed “refill” level. That, like all aircraft specifications, is a very conservative number. It’s as if you were driving your car down the highway and noted that you had just above a half a tank of gas.

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You’d turn to your passengers and say, “The MEL says we must always have more than a half a tank of gas, so we’re going to exit the freeway and refuel now.”

In flight, I sent a data-linked message to our technical operations center noting the requirement for oil service before the next flight, which I also wrote in the aircraft’s paper logbook.

Our tech folks coordinated with the mechanics at our destination to have the oil ready and a certified mechanic to perform the refill. That’s quick and easy at one of our hub airports, because we have mechanics on staff there.

At smaller stations, airlines rely of FAA-licensed mechanics approved for contract mechanical work on specified aircraft. Of course, most airlines have access to normal consumables like oil or tires, but no one has every part on every aircraft stocked at every station.

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If the required item is not in stock, it must be brought in, either from nearby (example: an airline’s LAX station may have an item needed for a flight out of Ontario Airport; staff can simply drive the part from Los Angeles International to Ontario). Other parts may be flown in on the next aircraft from the hub to the smaller station.

But either way, before the aircraft flies again, the prescribed maintenance procedure must be accomplished in accordance with FAA regulations and everything must be documented.

Most major airlines have this process streamlined for efficiency, like when I sent the data-linked message to prepare the arrival station for the required oil service. This was accomplished between flights with no delay. The certified mechanic noted the refill quantity and manufacturer’s details in the aircraft logbook as well as in the computerized records maintained at our airline technical headquarters.

But sometimes a procedure may take longer just by the normal time the process requires (changing a tire will take longer than changing a light bulb). Finally, the availability of mechanics at a given hour may add more time to the required procedure.

In all cases, the aircraft records must be meticulously documented, which takes time as well: approvals must be granted, remedial actions certified, and everything recorded both in the aircraft on-board paper logbook as well as the aircraft records at the airline’s technical center.

That takes time.

If the delay is predicted to be too long, we might be assigned another aircraft for the flight, which also takes time: passengers, cargo, baggage, and catering must be transferred to the new aircraft. So, if you’re waiting on board during a maintenance delay, it’s probably because swapping aircraft would take longer, or there isn’t another aircraft available.

To summarize, airliners today are complex machines with multiple parts and systems, all of which have MEL specified operating minimums. Not all replacement items are available system-wide, and and even where mechanics are immediately available, remedial processes can take time.

The “mechanical delay” we experience is due to the airlines’ unwavering adherence to very specific FAA standards.

The good news is, that’s why air travel on major airlines is as reliably safe as it is.

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Fear of Flying: Free Kindle March 25-26

Posted in air travel, air travel humor, air traveler, aircraft maintenance, airline, airline cartoon, airline cartoon book, airline delays, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airline seat recline, airline ticket prices, airliner, airlines, airport, aviation weather, cartoon, fear of flying, flight, flight crew, flight delays, FoF, jet, jet flight, mile high club, passenger bill of rights, passenger compliance, pilot, travel, travel tips, weather, wind shear with tags , , , , , , , , , , on March 24, 2018 by Chris Manno

If you are a victim of fear of flying, either directly (you are fearful) or indirectly (a friend or loved one won’t fly), here’s a resource, free:

Cockpit insight, practical coping strategies, explanations and … cartoons!

Get your FREE Kindle copy–CLICK HERE.

Fear of Flying: Flash Sale 30% Off

Posted in air travel, air traveler, airline cartoon, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airlines, airport, fear of flying, flight, flight attendant, flight crew, FoF, passenger with tags , , , , on September 29, 2017 by Chris Manno

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This book has helped many overcome their reluctance to fly, opening up a whole new world of travel and adventure for themselves and their families. The foundation of the book is, the more you know about your flight, the less that fear of the unknown can run wild with your imagination.

Here’s a free sample and at the end, a code for 30% off.

Chapter 2: It’s All About You

No, seriously—it really is: no other area of either transportation or technology has ever been more specifically and consistently engineered, designed, regulated and enforced with you, the passenger, as the focal point than modern air travel.

Sure, there’s a National Highway Safety Commission and various government agencies regulating driver’s licenses, and there are standards for auto and truck manufacturers. But those are nothing compared to the rigid airworthiness standards to which all commercial aircraft are built and tested, and nowhere near the year-round scrutiny given to pilots through unrelenting FAA checks in flight, in the doctor’s office, and in recurring background checks.

That’s a wonderful, unique thing in an increasingly complex and high speed world of transportation, and safety statistics show how air travel has advanced above and beyond all other modes of travel.

There’s a learning curve in the airline industry that has improved steadily since the early days of airline flight in the 1930s: accident rates have steadily dropped year over year and aircraft and engine reliability has increased in a parallel vector.

I recently had an aviation magazine editor ask me what I would cite as the primary cause of engine malfunctions that lead to a flight cancellation. I answered honestly that I’ve been flying on my particular fleet for over six years and I’ve never experienced an engine malfunction in that entire time.

That wasn’t so about twenty years ago, before aircraft and engine technology had advanced to its present state of reliability. But that’s the aviation learning curve: since the late 1990s, the advent of constant, data-linked engine monitoring now sends a wide array of engine parameters from the jet in cruise to a maintenance and engineering data analysis center that catches nascent faults and liabilities way before they become failures.

Last month I received a message in flight from our maintenance and engineering center asking me to check the vibration reading on a particular engine, because it was reading a bit high to them on the ground. Engine failures “on the wing” as we call them, are so rare that they actually make the news when they happen.

There’s a learning curve success story: decade after decade, we’ve developed new technology and hand-in-hand with strict regulatory enforcement, the airline biz has lowered the flight risks and added new layers of accident prevention and aircraft reliability.

By contrast, the automobile and highway transportation sector’s safety record has stagnated and even regressed over the same time period as air travel has improved: the traffic accident and fatality statistics have actually worsened as more cars hit the road and as speed limits are raised. Little is done to regulate or retest drivers other than observation and apprehension by a law enforcement officer. Even less is done to determine accident cause factors and develop technological and regulatory improvements to lower passenger risks.

By comparison, the air travel safety imperative is unprecedented, the standard uncompromisingly high: everything involved in air travel is geared toward passenger safety. Licensing of pilots, certification of training, manufacturing standards and operating restrictions for airlines are so constrained that if an equal measure were applied to the highways and drivers, the roads would be vastly safer—and nearly empty.

No government inspector climbs into a big tractor trailer rig to ride along and evaluate a trucker firsthand several times every year.

There’s not a government regulator assigned to a trucking company to monitor records, safety and training not to mention vehicle maintenance and repairs. Truck manufacturers have some rudimentary safety and fuel mileage standards, but the vehicles are not inspected by government licensed and tested mechanics daily.

No automobile driver is required to renew a driver’s license every nine months with a graded road test, plus oral and written exams, not to mention a government controlled physical exam with a specified doctor reporting results immediately to the government, never mind the periodic background check and the no-notice, no-refusal “we’re going to ride with you” spot evaluation.

By contrast, your flight crew—front (pilots) and back (flight attendants)—are constantly monitored, tested and certified.

That why air travel safety has improved annually while highway safety muddles along or actually regresses, and annual traffic fatalities remain at staggeringly high rates. Yet, the paradox remains: hardly a mention of “fear of driving” is made even in the face of thousands of lives lost on the highway annually, while fear of flying is a very real dilemma.

All of aviation is not safety-driven as is airline flying. In the military, the mission was primary, my safety as a pilot secondary to that. We accepted that, and many still do flying for our military.

By contrast, the entire airline aircraft design, engineering (we’ll talk about that later) and  manufacturing industry all telescopes down to one objective: you, and your safety. Same goes for the training, licensing, nonstop testing and evaluation of pilots, dispatchers, air traffic controllers and aircraft mechanics. In military terms, you and your flight  are the mission.

That’s the compelling force that drives the airline industry, and it’s all about you. While that might be hard to see when you’re enduring the hassles of security, and check-in, and boarding, it’s a powerful awareness to keep in your hip pocket: rest assured, everything about the jet you fly on, the crew that flies and maintains it, and the air traffic controllers who guide it have you as their focus. You are the mission.

So, recognize this windfall for what it is. Compare your clear priority in airline travel with the abject failure that is highway safety, a risk you live with every day. Air travel is actually your safest place, the one technological juggernaut where it really is all about you.

We’ll go into more specifics on who’s flying your jet, but for now, keep in your hip pocket the monumental safety success that has been designed around you the passenger, making air travel the safest mode of transportation you will ever take.

Remember the objective stated in the foreword to this book: empowerment is the key here. You’ve made a choice to learn about flight, to consider whether you want to give it a try. That’s real control because at any point, you can stop. You really are in charge and anything but powerless.

Stay with that decision for now, knowing it’s not set in stone—you can change your  mind—and let’s expand your fact-based knowledge of airline flying.

Quick Reference Summary

  • Aircraft design, engineering and manufacturing is regulated with you as the central priority.
  • The air travel learning curve in the United States has refined the industry and minimized risk factors over many decades.
  • High-tech, data-linked systems monitor aircraft systems performance and preempt failures.
  • By comparison, the risk factors associated with everyday highway traffic far outweigh the well-managed factors of air travel.

Order  your copy now with and use this 30% off discount code at checkout    2N7CUXXU 

Regular price: $9.99 Your price: $7.99 Order now–offer expires October 7, 2017

To order, CLICK HERE.

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Air Travel Gotchas

Posted in air travel, air traveler, airline cartoon, airline delays, airline industry, airline passenger, airline pilot blog, airport, passenger bill of rights, travel, travel tips with tags , , , , , , on August 22, 2017 by Chris Manno

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There are “gotchas” in air travel you might not know about–but should. Many are of the “some restrictions apply” and “read the fine print” type; some are matters of inconvenience, some are very expensive. Here’s my “gotcha” list:

— “Volunteering” to be bumped for oversales. That’s fine, if you are assured of positive space on another flight. Sometimes (and some airlines) will give you the promised compensation (typically a travel voucher), but not positive space–you’re standby, and you may be stuck for a long time. Be sure to specify positive space before you accept the voucher and relinquish your seat. I’m just enough of a pain in the ass to ask for boarding passes just to be sure.

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Know your passenger rights.

–Misconnects. Know your rights, but as importantly, know the gotchas: if you used certain air travel broker sites (Travelocity, etc), your misconnect may not be covered for further travel by the airline. I’ve seen frantic passengers rush up to a gate where the flight had departed, asking to be put on the next flight. Problem is, the “CheapFlight.com” that sold you your ticket is not part of the airline and you may not be entitled to the next flight–or any flight other than the one that departed. Know this ahead of time or you may find yourself shipwrecked.

–Misconnects Part Two: compensation (hotel room, meals) will not be offered by or required of an airline for events beyond their control, like weather delays, diversions and cancellations. So, if your flight was the last of the day and you missed the flight due to circumstances like weather, plan to sleep in the terminal or spring for a hotel room yourself. which brings me to …

–Travel insurance. Buy this from a reputable travel agent or AAA. Policies can pay for that unexpected hotel room for a short overnight (tip: Minute Suites in many major airports have hourly rooms and they’re inside security, saving the screening time as well as the van ride to and from) and other incidentals and losses, like the vacation condo you’ve already paid for.

As importantly, a decent travel insurance policy can cover unforeseen costs like a rebooking fee if you become ill or some other exigence requires a change in your plans. Along those lines, you should be certain that your medical insurance will cover treatment in non-US locations and travel insurance can help cover the cost gaps.

Seems like few people consider travel insurance but with your vacation time being scarce and costs high, travel insurance makes sense.

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–Aircraft Power Ports. Many flight attendants don’t even know this: there’s a maximum amperage draw allowed for the entire cabin. Aircraft manufacturers design the system with an average amp load, but a full flight, depending on what passenger items are drawing power, the demand often exceeds the design limit. When that happens, no power for you, at least until someone else unplugs. Moral to the story: if you have a device that needs charging–plug it in as soon as permissable in flight.

–Aircraft WIFI. See above: the WIFI bandwidth is limited. If you have something important to up- or download, do it as soon as possible or you may find the internet crawling so slowly that your data will not be accessible or transmittable.

So there you have it. Some of these issues are nuisance items, other are major league expensive travel disasters. The moral to the story is to be prepared, consider the possible problems and decide how you’re going to handle them BEFORE you leave port.

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Airsickness: Here’s Help.

Posted in air sickness, air travel, airline, airline cartoon, airline passenger, airline pilot blog, weather with tags , , , , , , , on July 20, 2017 by Chris Manno

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If you are susceptible to air sickness, don’t feel like the Lone Ranger: I’ve been flying jets as a pilot for nearly 40 years and I can honestly say I’ve been there. Add to that, there’s really nothing worse than being trapped in a jet, needing to heave.

But here’s the thing. There are steps you can take to minimize your vulnerability to air sickness in flight.

First, preflight:

  1. Be physically ready: Your physical condition matters, including nutrition, rest and hydration leading up to your flight. A late night of recreation–especially one that engenders a hangover–before a morning flight will leave you sleep deprived and feeling poorly to start with. Lack of sleep will lower your resistance to the physical stresses of flying like dehydration (the humidity in the average airline cabin in flight is 1-2%), vibration, and vestibular effects like roll, yaw and pitch. So: be rested, hydrated and have nutrition taken care of BEFORE you board.
  2. Choose your seat wisely: Pilots know that the aircraft pivots around its aerodynamic center of gravity. So, just as the hub of a bicycle tire moves less drastically than the outer edge of the spokes, points on the aircraft nearest the center of gravity move the least.
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The aircraft pivots in pitch and roll around the center of gravity: sit over the wing for the smoothest ride with the least motion.

That means a seat over the wing will be the most stable, the least affected by the motions of yaw, pitch and roll. By contrast, what feels like a little motion over the wings is felt in the nose and tail much more strongly. Reserve a seat near the wings: ask a reservations agent (might cost you) or check the aircraft diagram on line.

Inflight:

3. Medication: Check with your your primary care physician for any medication that would meet your needs: OTC Dramamine, for example, if recommended by your doctor. Be sure to take all recommended medication BEFORE the flight.

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4. Stay hydrated: bring your own water on board. Buy a bottle, or refill a refillable bottle in the terminal once you’re past security screening. DO NOT count on an in-flight water service because of factors such as delays or turbulence that can prevent access to hydration–be responsible for yourself and bring water.

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Turbulence from weather far away may affect your flight even when well clear of storms.

5. Booze: Refrain from alcohol in flight: the effects of some alcohol include dehydration and some side effects on your sense of balance.  Avoid heavy meals before and during flight–they only add to the volume of stomach contents that can be disturbed by turbulence, pitch, yaw and roll.

6. Entertainment: some flyers who are subject to motion sickness have told me that reading a book makes things worse because their eyes pick up the motions of flight (including choppy air) and add to the vestibular upset caused by the sensations of flight. Others suggest headphones to listen to soothing music, others suggest the distraction of a movie either on a personal device or via an aircraft system. What works for you? Experiment, bring music, a digital movie or TV show.

7. Fly early: not only is the air smoother before daylight begins to heat the air and cause disturbances, traffic is lighter and delays less frequent. Beat rush hour–fly before 10am if you can.

Air sickness is no fun and for some people, a vulnerability they can not avoid. But if you pay attention to the suggestions above, you can minimize the effects of of flight motion and maximize the tolerability of your flight.

Bon Voyage–

Get the airline cartoon book: the full collection of insider airline cartoons.

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$7.99 from Amazon Books: click here.

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