Archive for airline pilot

How to Be a Decent Airline Captain

Posted in air travel, air traveler, aircraft maintenance, airline, airline cartoon, airline passenger, airline pilot, airline pilot blog, aviation, fear of flying, flight, flight attendant, flight crew, FoF with tags , , , , , on April 9, 2019 by Chris Manno

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Here’s my perspective after more than 27 years (and counting) as a captain at the world’s largest airline. When you are lucky enough to attain that fourth stripe, your challenge—and it’s a big one—is to transition from a team player copilot to a decent captain. Yes, I said “decent,” because before you can be good or even excellent, you have to be at least decent.

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Here are my Top Six “decent captain” benchmarks:

1.Focus: There’s a wide spectrum of distraction that spills into your purview as the disparate functions that produce your flight, all of which have complications, setbacks and shortcomings, begin to rear their ugly heads. Don’t get into the weeds with the messy details. Hold firm that “when everything’s right, we’ll fly” then stay out of the sausage-making that is the flight dispatch process. Your job isn’t to fix anyone’s problem, but rather, to hold firm that nothing moves until everything is done properly. In fact, I often make myself scarce when there are maintenance or other logistics problems because they really don’t need another voice in the chaos. I just make sure Flight Dispatch has my cell number and tell them “Call me when everything’s ready,” then head for a crew lounge.

2. Go slow. Not, “drag your feet,” but take it slow and steady, especially when everyone else is rushing, as is typical in the process of turning around a jet and launching it off again. Everyone else in the process is urged to maximize the pace to satisfy time constraints. Your focus is to not rush, not let your crew rush, because you’ll answer for whatever mistakes are made if they don’t take adequate time to fulfill all requirements before the wheels move. You be the one not in a hurry, and reassure the crew that they must pace themselves and not rush.

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3. Stay out of the way. That starts in the cockpit: your First Officer knows what he or she is doing, and they have a lot to do. Stay out of their hair and let them work. Ditto the cabin crew and even the agents. That’s not to say “hands off,” because ultimately, you’re in charge of and accountable for everything that goes on with your flight. But the thing is, if you let people do their jobs—silently observing that everything’s in order—your crew will operate more efficiently than if you micromanage. Don’t interfere in the FO’s preflight flow, just observe that everything’s done properly with a minimum of your input, which a competent copilot really doesn’t need.

4. Never argue. Seriously: you’ve already won—you are the captain and have the final say. There’s really nothing to argue about or no confrontation necessary when you say, “When this is done, we’ll leave. And not until.” Then, as in the “focus” step above, be sure Dispatch has your cell phone number and make yourself scarce.

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5. Trust your instincts. Almost ten years ago, the FAA issued a warning circular based on aircraft manufacturer analysis that stated the automation in today’s airliners has exceeded the human capacity to do backup calculations. You must realize that often problems are layers deep and only surface late in the dynamic, real-time process that is flight. It’s not unusual to admit we “don’t know what we don’t know,” so better to trust an instinct that tells you “something’s just not right” and go to Plan B. And that’s key: have a Plan B, and C and D if necessary. Always have a plan, a backup, an out. Ultimately, if something “just doesn’t feel right”–it probably isn’t.

6. Ask the right questions. This is vital in flight. When complications arise as they always do, don’t ask your First Officer “what do you think of my plan?” You really don’t need that answer as much as this one: “What am I not thinking? What am I missing?” The FO can offer critique or support for “your plan,” but you really need to know what your FO is thinking, what you might be missing, and what you might not have considered.

Mike Tyson said, “Everyone’s got a plan until they get punched in the face.” Everyone thinks they know how to be an airline captain–until they actually have to do it. That, like a punch in the face, is a reality known only to those who actually wear the fourth stripe and bear the actual responsibility. Life becomes a new kind of serious in the left seat, no matter how it looked from the right seat or anywhere else.

So work on my Top Six, and dedicate yourself to becoming a decent captain. Nothing beyond that is possible until you do, and nothing will work well for you if you don’t. Good luck.

 

My workspace.

My workspace.

 

 

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A 737 Pilot’s Thoughts on the Boeing Aircraft

Posted in air travel, air traveler, airline, airline cartoon, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airliner, aviation with tags , , , , , , , on March 13, 2019 by Chris Manno

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I’ve been flying the 737-800 for just over 11 years and in that time I’ve logged over 6,000 pilot-in-command hours in the aircraft. Here’s my simple appraisal of the jet based on this firsthand experience: the design and engineering of the 737 is superior to every other airline jet I’ve also logged over a thousand pilot hours in, including the DC-9-80, DC-10, and F-100.

The 737-800 Next Gen and Max are safe, reliable, engineered and built to the highest standards in the commercial aircraft industry. I’d rather fly a Boeing jet than any other airliner flying today.

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I’m not alone in this thinking: the pilot’s union–my union–which represents the pilots of the world’s largest airline, issued a statement that says the Boeing 737 Max is safe to fly. The FAA has issued a similar statement. The FAA oversight of U.S. airline operations has resulted in an air travel system that is the safest in the world.

In my experience, the current media hysteria–especially on social media–is pointless and counterproductive.

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The social media hysteria over the 737-Max  is absurd.

The reality of the situation is this: both Boeing and Airbus have made advanced airliners affordable and available worldwide. The problem is, not all countries have the aviation oversight infrastructure to ensure the safety of flight operations, to include regulation, inspection, enforcement pertaining to maintenance, pilot standards, training standards and pilot experience.

Passengers in the far corners of the world see a shiny new Airbus or Boeing jet at their departure point and make assumptions about the above factors based on the modern appearance of the airliner–but often, the exact opposite is true: there is little or no aviation oversight, low pilot and maintenance experience levels, poor or no record keeping,  little inspection or enforcement, and generally a low-quality flight operation.

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Every US pilot of a 737 is trained to recognize and handle every abnormal situation that occurs in flight, which is a factor in every airliner flying, regardless of make or model. The flying public can be certain that their pilots in the United States, Canada, Europe, most of Asia and all Down Under airlines have the same training, experience and capabilities. Period.

The news hype–especially the screaming of digital media–is a tragic side effect unrelated to the facts of the recent airline accidents so widely reported. The reality is, above and beyond the chaotic noise of social media and and the reckless bandwagon pronouncements of those who’d promote themselves or an unfounded agenda: once the investigation is complete, we will have answers–not until.

Meanwhile, I will continue to fly the Boeing 737 Next Gen and Max based on my firsthand experience that assures me the aircraft is well-engineered, sturdy, reliable and most importantly, absolutely safe.

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A Pilot’s Diversion Strategy

Posted in air travel, air travel humor, air traveler, airline, airline cartoon, airline delays, airline passenger, airline pilot, airline pilot blog, airport, flight attendant, flight crew, flight delays with tags , , , , , , , , , , on July 13, 2018 by Chris Manno

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“Everyone’s got a plan until they get punched in the face.”

–Iron Mike Tyson

The factors that shape a diversion strategy are both quantifiable and variable. Variables include weather, traffic density, airport crowding, holding pattern location, and what I call wild cards, which I’ll discuss later.

Quantifiable factors include altitude, speed, distance, time and fuel. Though there are many foundational points upon which to anchor a diversion strategy, I center mine on the one controlling factor common to every other facet of the decision: fuel.

That’s one very simple and unifying parameter that is reliably quantifiable and easily revised accurately. So, let’s start at the beginning with known fuel numbers. First, what is your required (you, the pilot, determine this) minimum on-deck fuel? Set that number in stone. For example, in a 737-800, I want 6.0 as a minimum in a divert situation. 5.0 is adequate, but in a divert situation, you really need to pad everything.

Next, the added fuel for holding. Dispatch adds holding fuel to a release when you and they agree on how much you’ll likely need based on destination variables like weather, construction, traffic density and more.

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The reserve fuel added for holding presumes you can hold for a specified time, fly an approach to a missed approach, then proceed to a landing at your alternate with your agreed upon (6.0, in my example) fuel.

But in the fuel planning phase, no one knows exactly where you’ll hold nor at what altitude. So, you have to work backwards from your approach to your holding fix: how much fuel will you need from holding to missed approach? Flight planning systems figure an estimate, because again, you can’t know for sure where you’ll be sent to hold.

And here’s where we encounter a few wild cards: we’re not sure where or at what altitude we’ll hold, so we really can’t confirm a fuel flow or total enroute burn. Also, we can’t rule out spacing and delay vectors enroute to the initial approach fix, nor non-optimum speed and altitude assignments along the way. Same thing with the missed approach: there could be multiple vectors, speed restrictions and worst of all, a much lower altitude for the cruise leg to your designated alternate.

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Throw in another factor: priority. If you’re planned to land at the same time as international flights that have been airborne for eight or more hours, you may find—contrary to what ATC might say—that you are vectored around or behind these flights. All of these factors can radically affect your fuel burn for the worse.

Step one: as you enter holding, you can and must determine the probable fuel burn from holding to your destination. Add that to your on-deck minimum. In my example:

Holding at an intermediate STAR fix:

6.0 + 2.5 = 8.5

Now we need to add the planned enroute burn from missed approach to your designated alternate. From DFW to TUL, a typical alternate, that would be an unadjusted 4.5. But we need to adjust that, adding a significant pad for the wild cards I cited above. I’ll add another 2.0. We have:

8.5 + 6.5 = 15.0

So, 15.0 is your bingo fuel: at 15.0 we’ve lost the ability to go missed approach and divert. What’s the next step? Figure the minimum fuel from your holding position to your alternate. Add a pad for the wild cards, and you have your bingo from holding.

If it takes me 2.5 to get from holding to TUL, I add a pad (1.0) and add that to my on-deck minimum:

3.0 + 6.5 = 9.5.

So, 9.5 is my bingo from holding direct to my alternate.

Why the difference? Simple: if you’re holding for a variable that may clear (weather, closed runway, traffic sequence, runway change, and more) you may have an option besides divert. As long as my enroute burn from holding to destination is equal to or less than the burn to my alternate, once the holding cause is eliminated (“DFW is now VFR”) we can proceed safely to our destination and land with 6.5 or more.

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And here’s another wild card you can play: ask for a different holding fix. Chances are, in major airport areas (ATL, JFK, MIA, ORD, LAX) the answer will be no. But in many other places, ATC may grant your request. You can even fudge it by adding “for weather” to your request, which sounds the same as what it really is: “For whether or not we can hold longer.”

A different fix offers one more good option: if you’re not in a stack, you won’t have your fuel burn incrementally increased as you’re assigned a lower altitude. Add to this asset an EFC synergy. Some pilots like to “Go Ugly Early” and divert if their EFC exceeds their planned holding time. But, if you’re sitting high at a comparable fix away from the descending stack, you can safely loiter till your EFC just to see if the EFC shortens, as it often does.

For example, if you’re given a 50 minute EFC and have planned for 35 minutes of holding, chances are decent that if you’re still holding at 20 minutes, that EFC might be cancelled or revised to within your holding fuel.

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A second wild card is to find a different suitable alternate, possibly close-in. For example, instead of OKC or AUS for DFW, if the weather movement allows, AFW, DAL and even SPS (daytime only) maximize your loiter fuel and when you’re refueled and outbound, you’ll be cleared from tower to approach, rather than tower to departure then center, which may get you slapped with a traffic flow wheels-up delay.

Other good reasons for choosing a different alternate include crowding (you don’t want to be the last jet in line for fuel or a gate) and even time of day for staffing requirements. Finally, if you’re going illegal as a crew as soon as you divert, do you really want to spend the night in Abilene, or would Austin be more “sensible?”

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Regardless, the bottom line is this: your minimum on-deck fuel. Add generously padded buffers for the wild cards, plus figure both from missed approach and direct divert. Monitor both figures. The 737-FMS will display both direct and missed approach fuel predictions—monitor both. We also often put in three or four different potential divert airports and monitor both figures for all of them.

As captain, I ask two things of the first officer. First, “What am I missing?” Not, what do you think of my plan—I really want to know what I’m not thinking of and what would be better. And second, I have the FO pick a divert alternate, and monitor both numbers. That keeps us both in the loop, keeps both sets of eyes on all the fuel numbers and finally, two heads are better than one. They both need to be fully in the game.

And that, fellow aviators, is one pilot’s strategy. Good luck and fly safe.

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Airborne Holding Pattern–Why Isn’t The Pilot Talking To Us?

Posted in air travel, air traveler, airline, airline delays, airline industry, airline passenger, airline pilot, airline safety, flight attendant, flight crew, flight delays with tags , , , , on May 27, 2017 by Chris Manno

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I get it: flight delays are frustrating for passengers. A hundred sixty-some people want information, they want time estimates. They have connections to make, events scheduled–and for whatever reason, the flight is late.

Two scenarios determine what I can do. On the ground? Easy: brakes parked, we wait. I give updates at least every 30 minutes on the ground, usually more often. We’re not moving, we’re not burning fuel–I have plenty of time and attention to give passengers. Here’s me in that situation:

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Sitting, waiting patiently, giving timely explanations over the PA. But in the air, it’s a different story. We’re burning fuel, which is literally eating away at the time we can stay aloft. We’re in a flow of traffic, meaning we have jets both ahead and behind us on our route and we have speed and altitude constraints: can’t speed up because we’ll close on the aircraft ahead of us (“Can we make up time in the air?” Probably not, and that’s why). We have ever-changing weather both along our route and at our destination and our alternates. When we’re sent to a holding pattern, here’s me:

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I’m conducting a multi-piece orchestra that includes Air Traffic Control, flight dispatch, and our jet to include route, fuel burn, alternates, alternate weather, enroute weather, holding pattern both position and altitude (as we go lower, the fuel burn increases and thus our range and endurance decreases), and the aircraft ahead of and behind us in holding, which is in reality above and below us.

Now is not a good time to tap the conductor on the shoulder and ask, “Are we there yet?”

I can’t say what other major carriers do, but on American Airlines flights, your cockpit crew has the latest greatest technology to provide real-time information and communication. The airline has always been a leader in advanced flight deck technology (first to have both comprehensive terrain warning and windshear predictive weather avoidance guidance) and in the last year, has added live-streamed WSI animated weather radar to the cockpit assets:

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Virtually at my fingertips is the combined radar, turbulence warnings, severe weather depictions, storm tops, and direction of movement, in real-time, animated, thanks to dedicated flight deck WIFI. We already had one of the most advanced radars ever built on our aircraft, which gives details out as far as 300 miles (I find it most useful at 160 mile range), but now we can look two hours down our route, see what’s developing and if prudent, request a different route clearance to keep the ride smooth and efficient.

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In the terminal area, on board radar does an excellent job of tuning itself and, because it has GPS positioning, it screens out terrain features that might appear as false weather echoes.

Once assigned holding, our cockpit workload includes the pattern itself (we always ask for longer legs to limit turns that burn gas and aren’t as comfortable for passengers. We’re given an Expected Further Clearance time (EFC on the display below):

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So we can begin the fuel calculations to determine how long we can hold before we must divert. Here’s a definition for you: Bingo Fuel is the minimum total fuel we can have before we must either proceed to our destination or divert. For example only, let’s say 5,000 pounds of fuel is what we want to be on the deck with.

To determine Bingo Fuel, we start with the total we must have on the ground at either our destination or our divert alternate. Add to that the amount of fuel it takes to get to your alternate, which is a different amount from that which would be burned if you diverted from the holding pattern rather than from an approach at your destination.

My airline has instantaneous navigation and fuel computations at our fingertips:

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Here is the fuel I’ll land with if I divert to Philadelphia, leaving holding now (the “D” after KPHL means “directly from holding”) which is 13.2 (13,200 pounds of fuel). Subtract 5.0 Bingo Fuel and that leaves 8,000 pounds available until we either have to land at our destination or alternate. Why is JFK arrival fuel less when it’s actually closer to our destination Newark? Because we’re holding well south of New York, so Philly is closer.

But there’s more to consider. What’s going on at Philly? Once again, our state-of-the-art cockpit resources have instant answers:

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A touch of the screen brings up current conditions at our destination and alternate. But there’s still another fuel consideration: how do I preserve Bingo Fuel after leaving holding and flying to the destination and completing the approach–then diverting? That number will be different depending on where you’re holding in relation to your destination, plus where your alternate is in relation to your destination. That’s signified by the “M” after the airfield, instantly calculated by our nav system:

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Of course, that number will be more restrictive because of the fuel burn required from our holding pattern location and our destination. The two figures (M and D) must be constantly monitored to be sure the M option is even possible, but there’s a catch: as you descend in the holding pattern, fuel burn will increase–and all of those fuel figures will change.

So, the conductor (captain) is sorting constantly changing data streams and at the same time, communicating with Air Traffic Control and Flight Dispatch but there’s a third stream that’s complex and must also be tacitly monitored: what are other jets doing? If those ahead of us get a further delay, we know we will too. If someone diverts, where are they going, because if too many go to that airport, there may be further holding.

What’s the ever-changing weather doing at our selected alternates and if needed (fairly typical), let’s set up numbers and weather for another divert alternate. Can we extend our holding based on the proximity of another suitable alternate?

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What approach are they using in real-time at both our destination and our alternate, and what is happening in real-time at our destination? If we can split our attention seven ways (Air Traffic Control, Dispatch, weather, fuel burn, destination and alternate weather), we can monitor the destination approach control frequency and see how long the final pattern (think: fuel burn) is so as to determine a more realistic enroute and approach burn to preserve the ironclad Bingo number.

Given all of that information coming in, communications going out, calculations being done and ever-changing, plus flying the 70 ton jet smartly, safely and efficiently–this is not a good time to tap the conductor on the shoulder and ask, “are we there yet?”

I’ll make a PA when we’re released from holding, or if we divert. But now that you are aware of what’s actually happening during a very routine airborne holding pattern, you can understand why I barely have time to drink my already cold airplane coffee, much less talk on the PA. We have the absolute best inflight equipment in the airline industry and the tightest, most consistent crew coordination in the world, so now is the time to let us work for you.

Rest assured that we’re doing everything humanly possible to get you safely to our destination.

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Let Me Put YOU in the Airliner Cockpit.

Posted in air travel, airline, airline cartoon, airline industry, airline novel, airline passenger, airline pilot, airline pilot blog, flight attendant, flight crew with tags , , , , on May 12, 2017 by Chris Manno

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Ever thought about a day as an airline captain? Want to fill in the blanks regarding what goes on in the captain’s head once the cockpit door is closed? Here’s your own personal captain’s vision through my eyes.

First off, The Cloak of Invisibility: I just want to make it through the airport terminal unnoticed. I try to stay clearheaded, unhassled. All I want to do is A) find the jet on the gate (not delayed or worse) and B) See the route of flight and planned fuel load. Ain’t my first rodeo–I can get a pretty good feel for weather, winds, fuel and time.

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I can (and do) upload the flight plan data to both my phone and my iPad. If you see me at the gate scrolling through my phone rather than re-booking you (I can’t do that, I don’t have the ticket agent super-powers nor access to the computer reservation system, but I know you’ll ask anyway) I’m determining the planned fuel over destination and if I feel that the total is adequate, I’ll electronically accept the fuel load with a tap on my phone screen. If not, another tap speed-dials Flight Dispatch and I’ll have fuel added to our jet.

The good folks at Dispatch are always super helpful and as captain, just like with Crew Schedule, the ramp crew and Aircraft Maintenance, it’s so very important to invest in courtesy and gratitude in all interactions. They all work behind the scenes for us and the smart captain wants his support team happy. The least you can do is be self-effacing and respectful: “Hi, this is Chris, captain on 228 to Seattle … thank you very much.” It’s how you should treat people who work for you. Never argue with anyone: you’re the captain, so you’ve already won. It costs you nothing to be supportive and appreciative. See why I want to stay unhassled?

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Okay, we all have our weaknesses. One of mine might be the 7-Eleven dog. Don’t judge, and even if you do, realize I in the pointy end won’t be dealing with hunger pangs somewhere over Idaho on our nearly four hour cruise to Seattle. You?

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I try to stay out of everyone’s hair once I’m in the cockpit. I show up, stow my gear (hate it when FOs have extra bags and crap piled everywhere–especially behind my seat) and fire up the dual GFMS systems, letting the inertial reference gizmos negotiate WTF we are with the satellite widgets while I set the instrument panel and display lights, the comm panel audio switches on my side, and plug in my headset; adjust the seat height, crank in full lumbar support, take out any thigh pad adjustment.

Next, the iPad: type in the flight number and it reaches into cyberspace to upload the flight plan and take-off performance plan. Save those–and verify the fuel load actually in the tanks matches what you need. If not, another speed dial to dispatch.

The WSI iPad weather display sets up the same way–just type in the flight number and it draws the line on the map, puts in the waypoints, adds the radar animation, turbulence display, and significant weather warnings. In flight, the cockpit WIFI will keep the map updated with the most current weather radar and warnings.

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By now the #1 flight attendant (or the #3, depending on who’s not busy) will poke a head into the cockpit. Introduce yourself, tell them to let you know if they need anything. They’re probably in the middle of boarding, so leave them to that.

When the First Officer starts playing with an iPhone, you can bet there’s nothing else to be done on the right side. So, perfect time to check the route. The clearance has auto-uploaded from the FAA to our comm display as well as to our route in our nav system. Now, you read each point off the Flight Management Computer screen and the FO crosschecks against the iPad uploaded flight plan. That’s it–you’re ready to fly.

When you notice cargo door warning lights winking out, you know the ground crew is about done. Boarding noises taper off about the same time. Like the monkey said when his tail got caught in the fan, “It won’t be long now.” Reach up and flip on the seatbelt sign. When you do, 9 out of 10 FOs will start reading the “Before Starting Checklist.” Good. Take your time. You’re not paid to rush and in fact, you’re paid to not rush, right? Sometimes you have to remind others of that.

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An agent will step into the cockpit, tell you how many “souls on board,” plus a count of live animals (if any, you immediately say, “That’s me.”) in the cargo compartment, followed by, “Okay to close the door?” The answer is twofold: “Heck yeah” and “thanks.”

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The ground crew will call you eventually, once everything’s buttoned up downstairs. You release the brakes and tell the Crew Chief to stand-by, then call for the “Just Prior to Engine Start” checklist. Blessedly quiet, it is, with the cockpit door sealed shut and just the ground crew’s voice in the interphone. The FO will call for pushback clearance and when he gets it, you pass it to the ground crew: “Brakes released, cleared to push.”

Then we’re underway, creeping backwards. “Cleared to start the ground guy says once we are clear. The FO kills the packs–we need the air to turn the CFM-56 engines. You notice that in back? “Turn number two” you give the order.

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Engine number one follows once the brakes are parked and ground crew has cleared the area. They give you a salute which you return. Then it’s time to taxi. Love that part: two fists full of thrust and tons of jet fuel, turned loose with complete authority and freedom to fly.

Taxi-out is a methodical, orderly set of hurdles: you need the printout of the current weight, match that with the planned and the actual, confirm everything matches up.

Eyeballs out, while in motion, because there are other megaton jets in the aluminum conga line, ahead of you, behind you, and crossing your nose. Heads up.

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All final checks done, know and say out loud for the FO the field elevation, the minimum safe altitude, the initial assigned altitude, and your emergency return plan (usually, a left downwind because I can see left turns best from the left seat, right?) and the N1 one target RPM.

When you finally roll onto the runway, there’s a moment of peace: all we have to do now is fly. Don’t tell the airline, but that’s what we love to do anyway. Cleared for takeoff, exterior lights on, hack the elapsed time display, release the brakes.

Let’s rock.

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Holiday Air Travel: Let the Games Begin.

Posted in air travel, air traveler, airline cartoon, airline passenger, airline pilot, airline pilot blog, flight attendant, flight crew with tags , , , , , on November 18, 2016 by Chris Manno

It’s that time of year again: let’s spend a gazillion bucks on air travel to spend an awkward holiday with people who make you crazy.

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That’s the American way, squandering the mileage awards one  might want to blow on an exotic vacation for tickets to share regret with others who’ve also abandoned fun stuff for family stuff. That’s what holiday travel is all about, and even though you won’t feel better about the commitment later (sorry), the voyage itself will be memorable if only for the diminished expectations and unexpected turmoil. Ready to fly yet?

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Granted, I’m just the guy in the cockpit. I don’t have to smile and make nice at your family gathering (trust me, I have my own challenge waiting) and once we land, I’m turning around and flying back home to my crew base. Meanwhile, for your sake, let me point out the obvious.

First, expect things at the airport to run slower than you planned. So, plan an extra 1.75 in your time factor for scheduling. Meaning, whatever time you allotted for say, security, multiply that by 1.75 and determine how much time you’ll really need. Allowing two hours for check-in and security? Allow three and a half. Worst case, you’re through early but even so, your blood pressure will be lower. Trust me, “those people” travel on the holidays, only on the holidays, and tend to slow the process down in ways you never dreamed.

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Second, know your shiitake (I don’t want to write “shit,” but you need to know your shit) to include flight number and date. Then, just Google your flight to find out the latest gate and time info. You won’t need to line up at a service desk or call a toll free number–just move quickly to your next gate or to the proper baggage claim at your destination. You’ll be way ahead of the crowd.

Third, take care of yourself. Cough up the cash once you’re on the secure side of the airport for calories and water. Yes, they have some of the former and much of the latter, but neither on your schedule. If there’s a delay or, in flight, turbulence (not uncommon), there will be no food for sale or water poured–because I’ll have my crew seated until when and if ever the turbulence allows them to be up and about the cabin safely. So buy some type of carry-aboard food and beverage and forget the sticker shock: as Dear Abby said, “There’s what you spend, then there’s what you spend when you travel.” Do it. Take care of yourself and those in your travel party.

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Finally, bring your patience and remember, this isn’t the dentist’s office–you’re not at the airport and flying here to there for a cocktail party horror story: you knew up front that the airports and airplanes would be crammed full, that winter weather would delay flights, and that flight crews are human and have limits, too.

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Hey, shut up.

Stay cool, be patient; know your shiitake and be calorized and hydrated. The rest is just a matter of time: you’ll get to that crazy family holiday deal and if you take my advice, the trip will be both tolerable and memorable–for the right reasons.

See you at the airport.

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Airline Pilot: Paint Me Another Landing

Posted in air travel, air traveler, airline, airline cartoon, airline passenger, airline pilot with tags , , , , , , on October 21, 2016 by Chris Manno

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Passengers experience the approach from the back of the jet: sinking lower, corrections left and right, a wingtip dipping, maybe the mush of a rudder step against the crosswind. Landing soon. Right?

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So much more goes on beyond the locked cockpit door: one part land, two parts fly; a side order of go around–and all are acceptable.

You go to school in your head from ten, twenty miles out: what’s the wind doing? How’s the jet responding? What gets us between the final approach fix steady with all of the markers (pitch, power, roll and track) sinking through a thousand feet? And what will change?

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It’s a moving target: you have to change configuration drastically, but lock in the performance in terms of stable speed and descent rate. Energy management: need to slow AND descend–what’s the best bargain, what drag do you pay out to slow, descend and lock in the 3 degree glide slope?

Time is never your friend. You’d better know how the thousands of pounds of jet fuel on board translate into not only minutes, but miles: where you gonna go, and when, captain? Used to ask new captains I checked out, one hand over the fuel gages (you need to know this stuff, not look for it when I ask), how much time do you have?  When do we need to get the hell out of Dodge, and where will you go?

AIPTEK

Watch the jets ahead. What are they fighting? The widebodies on final and in the traffic pattern are a great visual aid: what are they doing? See those big old, tired pilots step on that rudder; watch the tentative wing-low; go to school–you’ll look smarter through 500 feet because they gave you a cheat sheet.

Think-feel-fly: be the solution, at 180 knots across the ground. Don’t just operate the flight controls–fly the jet.

Never mind the tower-reported winds–look around: smoke? Trees? Ripples on the water? And the living windsock you’re flying in–what does it take? Never mind what it should require, what the reported winds said it would take. Put it where you want it. Have those few extra knots in your pocket, the ones so easily pick-pocketed by faithless winds; carry the big drag (give me 40) in order to carry the big power. Your TOGA “get out of jail free” card is that much more readily cashed in, you’re actually driving through the wind to the runway rather than surfing the gusts.

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Match the cross-track to the steady state wind, ignore the gusts heckling to no good end. Believe in what you know, what the jet’s telling you–there’s more power than you’ll ever need hanging on the wings, manage it; just fly smart.

Small correction rates, as big a correction as is necessary–don’t be shy. The jet’s like a horse: she needs to believe you believe in yourself if you’re going to make the jump, to know you can handle the landing.

SNA

It’s a weird conundrum, landings: you’ll never get credit for what you don’t do, never be forgiven for what you do. The answer is simple: perfection, then neither extreme alternative applies.

Taxi-in is the payoff. Silence is best, in my opinion. No need to reflect on what you just accomplished, just own it, bank it, quietly. You’re only as good as you last flight, and the next one’s waiting. Doesn’t have to be a masterpiece, but it damn well better be pretty.

Humble up, and let’s go do it again.

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