Archive for the aviation Category

How to Be a Decent Airline Captain

Posted in air travel, air traveler, aircraft maintenance, airline, airline cartoon, airline passenger, airline pilot, airline pilot blog, aviation, fear of flying, flight, flight attendant, flight crew, FoF with tags , , , , , on April 9, 2019 by Chris Manno

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Here’s my perspective after more than 27 years (and counting) as a captain at the world’s largest airline. When you are lucky enough to attain that fourth stripe, your challenge—and it’s a big one—is to transition from a team player copilot to a decent captain. Yes, I said “decent,” because before you can be good or even excellent, you have to be at least decent.

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Here are my Top Six “decent captain” benchmarks:

1.Focus: There’s a wide spectrum of distraction that spills into your purview as the disparate functions that produce your flight, all of which have complications, setbacks and shortcomings, begin to rear their ugly heads. Don’t get into the weeds with the messy details. Hold firm that “when everything’s right, we’ll fly” then stay out of the sausage-making that is the flight dispatch process. Your job isn’t to fix anyone’s problem, but rather, to hold firm that nothing moves until everything is done properly. In fact, I often make myself scarce when there are maintenance or other logistics problems because they really don’t need another voice in the chaos. I just make sure Flight Dispatch has my cell number and tell them “Call me when everything’s ready,” then head for a crew lounge.

2. Go slow. Not, “drag your feet,” but take it slow and steady, especially when everyone else is rushing, as is typical in the process of turning around a jet and launching it off again. Everyone else in the process is urged to maximize the pace to satisfy time constraints. Your focus is to not rush, not let your crew rush, because you’ll answer for whatever mistakes are made if they don’t take adequate time to fulfill all requirements before the wheels move. You be the one not in a hurry, and reassure the crew that they must pace themselves and not rush.

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3. Stay out of the way. That starts in the cockpit: your First Officer knows what he or she is doing, and they have a lot to do. Stay out of their hair and let them work. Ditto the cabin crew and even the agents. That’s not to say “hands off,” because ultimately, you’re in charge of and accountable for everything that goes on with your flight. But the thing is, if you let people do their jobs—silently observing that everything’s in order—your crew will operate more efficiently than if you micromanage. Don’t interfere in the FO’s preflight flow, just observe that everything’s done properly with a minimum of your input, which a competent copilot really doesn’t need.

4. Never argue. Seriously: you’ve already won—you are the captain and have the final say. There’s really nothing to argue about or no confrontation necessary when you say, “When this is done, we’ll leave. And not until.” Then, as in the “focus” step above, be sure Dispatch has your cell phone number and make yourself scarce.

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5. Trust your instincts. Almost ten years ago, the FAA issued a warning circular based on aircraft manufacturer analysis that stated the automation in today’s airliners has exceeded the human capacity to do backup calculations. You must realize that often problems are layers deep and only surface late in the dynamic, real-time process that is flight. It’s not unusual to admit we “don’t know what we don’t know,” so better to trust an instinct that tells you “something’s just not right” and go to Plan B. And that’s key: have a Plan B, and C and D if necessary. Always have a plan, a backup, an out. Ultimately, if something “just doesn’t feel right”–it probably isn’t.

6. Ask the right questions. This is vital in flight. When complications arise as they always do, don’t ask your First Officer “what do you think of my plan?” You really don’t need that answer as much as this one: “What am I not thinking? What am I missing?” The FO can offer critique or support for “your plan,” but you really need to know what your FO is thinking, what you might be missing, and what you might not have considered.

Mike Tyson said, “Everyone’s got a plan until they get punched in the face.” Everyone thinks they know how to be an airline captain–until they actually have to do it. That, like a punch in the face, is a reality known only to those who actually wear the fourth stripe and bear the actual responsibility. Life becomes a new kind of serious in the left seat, no matter how it looked from the right seat or anywhere else.

So work on my Top Six, and dedicate yourself to becoming a decent captain. Nothing beyond that is possible until you do, and nothing will work well for you if you don’t. Good luck.

 

My workspace.

My workspace.

 

 

A 737 Pilot’s Thoughts on the Boeing Aircraft

Posted in air travel, air traveler, airline, airline cartoon, airline industry, airline passenger, airline pilot, airline pilot blog, airline safety, airliner, aviation with tags , , , , , , , on March 13, 2019 by Chris Manno

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I’ve been flying the 737-800 for just over 11 years and in that time I’ve logged over 6,000 pilot-in-command hours in the aircraft. Here’s my simple appraisal of the jet based on this firsthand experience: the design and engineering of the 737 is superior to every other airline jet I’ve also logged over a thousand pilot hours in, including the DC-9-80, DC-10, and F-100.

The 737-800 Next Gen and Max are safe, reliable, engineered and built to the highest standards in the commercial aircraft industry. I’d rather fly a Boeing jet than any other airliner flying today.

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I’m not alone in this thinking: the pilot’s union–my union–which represents the pilots of the world’s largest airline, issued a statement that says the Boeing 737 Max is safe to fly. The FAA has issued a similar statement. The FAA oversight of U.S. airline operations has resulted in an air travel system that is the safest in the world.

In my experience, the current media hysteria–especially on social media–is pointless and counterproductive.

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The social media hysteria over the 737-Max  is absurd.

The reality of the situation is this: both Boeing and Airbus have made advanced airliners affordable and available worldwide. The problem is, not all countries have the aviation oversight infrastructure to ensure the safety of flight operations, to include regulation, inspection, enforcement pertaining to maintenance, pilot standards, training standards and pilot experience.

Passengers in the far corners of the world see a shiny new Airbus or Boeing jet at their departure point and make assumptions about the above factors based on the modern appearance of the airliner–but often, the exact opposite is true: there is little or no aviation oversight, low pilot and maintenance experience levels, poor or no record keeping,  little inspection or enforcement, and generally a low-quality flight operation.

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Every US pilot of a 737 is trained to recognize and handle every abnormal situation that occurs in flight, which is a factor in every airliner flying, regardless of make or model. The flying public can be certain that their pilots in the United States, Canada, Europe, most of Asia and all Down Under airlines have the same training, experience and capabilities. Period.

The news hype–especially the screaming of digital media–is a tragic side effect unrelated to the facts of the recent airline accidents so widely reported. The reality is, above and beyond the chaotic noise of social media and and the reckless bandwagon pronouncements of those who’d promote themselves or an unfounded agenda: once the investigation is complete, we will have answers–not until.

Meanwhile, I will continue to fly the Boeing 737 Next Gen and Max based on my firsthand experience that assures me the aircraft is well-engineered, sturdy, reliable and most importantly, absolutely safe.

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