Archive for airport

Plane Smart: How to Invade Your Airport.

Posted in airline, airline cartoon, airline pilot blog, passenger with tags , , , , , , , , on July 15, 2012 by Chris Manno

Let’s have a moment of silence for a friend we all fondly remember and will dearly miss: leisure air travel.That’s right, the “leisure” part is dead and gone–but the “air travel” soldiers on, orphaned by the Airline Deregulation Act and held hostage by the price of oil, the largest cost item in the airline business.

So let’s move on, because that’s what life does even as we mourn the dearly departed which, in this case, seems irreplaceable. Nonetheless, we’ll all have a better trip if we leave the old guy dead and buried and consider what we have left to rely on.

So turn over a new leaf and begin with a new vision: travel is no longer a leisurely activity but rather–it’s war. Like any war, you need a strategy, valid reconnaissance of the battlefield, weapons, and the resolve to use all of these assets.

Here’s the turning point for any air traveler: you can be passive and let the air travel system decide for you what happens, or you can declare war on the air travel system and fight your way from point A to point B to your own advantage every step of the way.

Staffing cuts at airports and airlines and even hotels and car rental companies have reduced the level of live assistance available when you travel, and the system of check-in, security, interline connections, customs clearance have only become more complex and arcane. In reality you really have no choice but to proactively manage your own travel.

In short, it’s a war–and you should approach it that way. Here’s how:

Your Battle Plan

1. Intelligence: Know your enemy, find out where the opposing forces are and how many. You must get through their lines to even have a chance at air travel and the opposition forces are intent on keeping you out. Unless you’re driving a fifty-foot semi hauling beverages or merchandise, in which case you’ll be waved through the security perimeter:

Not a beer truck driver or any type of merchandise hauler? Too bad: you’ll have to cross the lines the hard way. But no matter, because this is where “Intelligence”–both literal and figurative–comes into play. You must find the easiest spot to penetrate in order to get to your aircraft. Do the required reconnaissance ahead of time.

Every single major airport has a website now that just begs you to visit–and you should, from the intelligence sense, so you know the unfamiliar territory you’re trying to invade. Look at the wealth of information you need to know ahead of time:

Click on the graphic above to see the actual DFW Airport site.

You’ll find parking information, gate and airline locations, entrances and exits, security checkpoints, rental cars lots and more. Now, you can really use your literal intelligence.

Leaving on American Airlines? Here’s a diagram from the DFW Airport website displaying Terminal D, the largest of the three American Airlines terminals at DFW:

If you were to view all 3 of the American terminals, you’d see how much larger and more spacious this one is. Does it matter whether or not your flight or even your airline leaves from this terminal?

NO! You simply want to make it through security as quickly as possible–and this terminal has the largest security check points of all terminals in the airport. Plus–if you’ve done your recon thoroughly, you’ll note the train connections from this terminal to all of the others in a matter of minutes.

Compare this to terminal C:

You can compare the relative sizes of these terminals better on the DFW website than I can reproduce the diagrams here, but the point is this: for the least amount of waiting, check-in at the largest, less-crammed terminal. If you were to consider auto traffic flow curbside (right to left in both diagrams), you’d observe another useful tidbit: people driving to the airport naturally stop at the first available check-in point for both curbside and counter check-in, so plan to proceed further down the terminal where due to human nature–less passengers accumulate for check-in or security.

Nowhere is this more significant than at Denver International Airport which, like Dulles, Pittsburgh, Portland and many others, has one main terminal that accomplishes security screening for all satellite terminals:

Again, auto traffic dropping off passengers approaches from the right, so passengers naturally stop at the first available space–and go to the closest security checkpoint. But there’s an identical security checkpoint on the other end of the terminal which is normally less crowded–use it!

This is an actual picture of the Denver International Airport security checkpoint that’s on the right in the diagram, the one passengers come to first, so it’s normally jammed. But if you look at the airport diagram, you’ll find an identical security checkpoint farther from the initial checkpoint and it’s half empty because most people have rushed to the first available.

Lessons learned: there’s really no practical correlation between where your intended gate is and where you must either park or clear security, because there’s inter-terminal transportation that will get you to your gate faster than it would take for you to wait in a huge line–and with less frustration on your part. Also, the airport information for your departure, connecting and destination airports can be found on-line and can answer just about all of the questions you might have regarding locations, gates, services and facilities. Do your reconnaissance ahead of time and out-think the obstacles to your entry!

2. Battle Plan: This really goes back to intelligence in both senses. That is, you need to have all of your vital information at your fingertips, and here is the worst item for discerning that vital information:

That’s right: your boarding pass is an awful way to keep track of the important data. That’s because formats vary, times may vary despite what’s printed on the boarding pass and depending on how long ago they were printed, flight numbers may have changed as well. Plus, times listed on the boarding pass are normally boarding time, not departure time, making it even more confusing to cross-check the monitors in the terminal. And normally, you’ll have more than one such card and sorting them out with your hands full of carry-on  luggage and whatever else you’re juggling is a losing proposition.

The only information on your boarding pass not subject to change is your name and destination–which you already know, right? Fly smarter–use a smart phone:

I use this system as an airline pilot because it is active: I don’t have to search out the information regarding gates and times because that info is constantly pushed to my phone. This is but one airline’s automatic text notification system and every major airline now has such a service. This will immediately update you on gate location and departure time changes, plus, most (like this one) allows you to customize the information: want a notification an hour prior? And two hours prior? No problem, the latest info will find you and if it’s bad news like a delay or cancellation, you’re the first to know and thus first to rebook–also on your phone. Make sure you have your airline’s smart phone application installed and working on your phone and you can begin the re-booking process without standing in line for hours.

3. Once through the enemy lines: I can’t tell you how many people in the terminal will walk up to the gate counter and ask, “Am I in the right place?”

Sigh. Do we really have to play 20 questions? Where are you going? What is your flight number? What is the departure time?

This is what you can expect if you ask me if “you’re in the right place:” if you are very old or very young or don’t speak English, I will help you in any way possible. But if you’re an average traveler, I’m going to teach you to help yourself: “There are the flight monitors; look for your destination and flight number and you’ll find the departure information you need.”

Why don’t I just look it up? First, because the time and gate can and very well might change–and passengers need to be aware of where that vital information is. And if the flight isn’t listed yet, any planned info I dig up is too likely to change for it to be of any use.

All of the pertinent information related to your flight is at your fingertips if you install the smart phone app for the airline(s) you’re traveling on.

Often times this information that the airline’s application pushes to your phone will be even more current than any information an agent or crewmember can provide because it is updated instantaneously.

Plus, if you’re shrewd enough to bookmark the airport sites for your departure, arrival and connecting airports, you’re ready to find answers quickly and easily without having to search for scarce customer service reps at any point in your travel.

After Action Report

You now know where to find, bookmark and save the vital information pertaining to your travel. Even five years ago, the push technology that today can keep you fully informed didn’t exist or if it did, it was too large to store on a handheld device.

That’s no longer true. Now, you can bookmark airport websites, download and save airport diagrams, and keep all of your itinerary at your fingertips. Once you have this information plus real-time data pushes from the airline to your mobile device, you won’t find yourself chasing the important details any longer. Instead, you’ll have instant access to current information, plus reference charts and service information coming to you, not you chasing bits and pieces of vital information around the airport.

That’s not just smart, but plane smart. Why would you travel any other way?

Why you should NEVER fly into Washington National Airport

Posted in air travel, airliner, pilot with tags , , , , , on December 24, 2011 by Chris Manno

There are many, many good reasons why you should NEVER fly into Reagan National Airport in Washington DC. And I’ll tell you why you shouldn’t, and I mean fly–not sit on your butt in the back of the plane. Of course, it goes without saying that if pilots shouldn’t fly there, neither should passengers. And here’s why.

1. The Postage Stamp Effect: like LaGuardia in NYC, the airport was built in the early days of commercial aviation, when the defining factors in aircraft design were slow air speeds, light weights, agile propeller aircraft. Fine.

Maneuvering this thick-winged, lumbering prop job on final was routine at a relative crawl compared to today’s heavier swept wing jets, which need lots of room in the air and on the ground to operate safely. But Washington National is a postage-stamp sized airport from a bygone era, and the serpentine “approach” hasn’t changed:

Look closely at the approach and notice the approach course–145 degrees, right? The runway heading is 194, so do the math: there’s an almost 50 degree heading change on final–and look at where that occurs. It’s at 424 feet above the ground. Which brings up my next point:

2. Extraordinary low-altitude maneuvering: The wingspan of the 737-800 is over 130 feet long, and the jet is normally sinking at a rate of 700 feet per minute on short final. Thirty degrees of bank at 400 feet with seconds to touchdown, with each wingtip dipping up to 50′ in a turn less than 200′ above the ground? And while a 20 degree offset is considered a challenge, the final alignment on such a typical offset approach happens early–but this turn is after the minimum descent altitude, and you get to finalize the crosswind correction at the last second landing on a marginally adequate runway length:

Look at the runway length of the “long” runway: that’s right, 6,800 feet–200′ shorter than LaGuardia’s aircraft carrier deck, and often on final approach, the tower will ask you to sidestep to the 5,200 foot runway instead. So before you even start the approach, you’d better figure and memorize your gross weight and stopping distance corrected for wind and in most cases, you’ll note that the total is within a couple hundred feet of the shorter runway’s length.

Then figure in the winds and the runway condition (wet? look at the numbers: fuggeddabout it) So the answer is usually “unable”–but at least half of the time I hear even full-sized (not just commuter sized) jets accepting the clearance. I accepted the clearance (had a small stopping distance margin and the long runway was closed for repairs) to transition visually to the short runway one night and at 500 feet, that seat-of-the-pants feel that says get the hell out of town took over and I diverted to Dulles instead.

“Do you fell lucky today, punk?”

If that wasn’t hairy enough (get the pun? “hairy,” “Harry?”) from the north, approaching from the south, you’ll also get the hairpin turns induced because they need more spacing to allow a take-off. Either way you get last second close-in maneuvering that would at any other airport induce you to abandon the approach–but that’s just standard at Washington Reagan. And once you’re on the ground, stopping is key because there’s no overrun: you’re in the drink on both ends. Is the runway ever wet when they say it’s dry? Icy when they say “braking action good?”

And with the inherent challenges at the capitol’s flagship airport, you’d expect topnotch navaids, wouldn’t you? Well not only do they not have runway centerline lights or visual approach slope indicators (VASI) from the south, plenty of the equipment that is installed doesn’t work on any given day. Here’s the airport’s automated arrival information for Thursday night:

Just a couple things to add to the experience, right?

So let’s review. If you’re flying into Reagan–and I’ve been doing it all month–to stay out of the headlines and the lagoon, calculate those landing distances conservatively. The airport tries to sell the added advantage of a “porous friction overlay” on the short runway that multiplies the normal coefficient of friction, but accept zero tailwind (and “light and variable” is a tailwind) and if there’s not at least 700 feet to spare–I’m going to Dulles (several deplaning passengers actually cursed at me for diverting) without even considering reentering the Potomac Approach traffic mix for a second try at National.

Think through the last minute alignment maneuver and never mind what the tower says the winds are, go to school on the drift that’s skewing your track over the river and compensate early: better to roll out on final inside the intercept angle (right of course) because from outside (left of course) there’s no safe way to realign because of the excessive offset and low altitude. A rudder kick will drag the nose back to the left inside the offset, but from too far left, you’re screwed.

Once you’ve landed, now you face reason number 3:

3: The northbound departure procedure. Noise abatement in places like Orange County-John Wayne are insanity off of a short runway with steep climb angles and drastic power cuts for noise sensitive areas. But DCA has an even better driving forces: the runway is aimed at the national mall which is strictly prohibited airspace.

Again, no problem in a lumbering prop job–but serious maneuvering is required in a 160,000 pound jet crossing the departure end at nearly 200 mph: the prohibited airspace starts 1.9 miles from the end of the runway. We’re usually configured at a high degree of flaps (5-15 versus the normal 1) so you’re climbing steeply as it is–in order to prevent violating the prohibited airspace, you must maintain the minimum maneuvering speed which means the nose is pitched abnormally high–then you must use maximum bank to turn left 45 degrees at only 400 feet above the ground.

What do you think will happen with the nose high and the left wing low if you take a bird or two in that engine? Are there any waterfowl in the bird sanctuary surrounding the airport? Would the situation be any different with a normal climb angle with wings straight and level?

So what’s the payoff for this complicated, difficult operation?

It’s a nice terminal. Congressmen like their free parking at National. And they’re way too busy to ride the Metro to Dulles, despite the bazillion dollars appropriated to extend the metro line from the Capitol to Dulles, adding another twenty minutes to the airport travel time is too much for our very sensitive congressmen to endure.

I think that’s about it as far as pluses and minuses. Fair trade, considering all the factors?

That’s for you to decide for yourself, but hang on–we’re going anyway. Just don’t chew my ass when I land the jet at Dulles instead of Washington Reagan National. Because for all of the above reasons, you probably shouldn’t have been going there anyway.

More insider info? Step into the cockpit:

cvr w white border

These 25 short essays in the best tradition of JetHead put YOU in the cockpit and at the controls of the jet.

Some you’ve read here, many have yet to appear and the last essay, unpublished and several years in the writing,  I consider to be my best writing effort yet.

Own a piece of JetHead, from Amazon Books and also on Kindle.

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Airport Smackdown: Jethead vs. LaGarbage

Posted in air travel, airline delays, airliner, airlines, airport, flight, flight crew, flight delays, jet, jet flight, passenger, travel with tags , , , , , , , , , , , on July 20, 2011 by Chris Manno

What better to beat the blistering heat of a Jethroplex summer than a float in your own ce-ment pond? You bid the later-in-the-day flights and you’re senior enough to hold them. That means the morning run–helps you sit still for the 6 or 7 hours you’ll be in the air–and an early afternoon swim. Then, reality check waiting on the iPhone:

You knew that. LaGarbage today, tomorrow too–then LAX the next day. That’s your work week. Get ready.

That’s the current radar picture in the New York metro area. The stuff just north of Tom’s River will be a problem if it doesn’t move out to sea. You can tell there’s a front line between Jersey and NYC somewhere–just look at the temperature difference. Cold air slipping under warm air produces big boomers, and it doesn’t take much of that to disrupt the inbound flow to Kennedy, Newark and of course, LaGuardia. Shrug. Deal with it when you get there–but prepare for it before you take-off: more fuel.

Of course, that’s a double-edged sword too: LaGuardia is a short runway with virtually no overrun on either end–just Flushing Bay. No, it’s not as extremely short as Burbank, John Wayne-Orange County or The Dreaded 33 in Washington (5,000′). But it’s short enough–especially if it’s wet–to make landing weight important. DFW: 13,000 feet of concrete, overruns and clear zones beyond. LaGarbage? A friction overlay on the end of 22 and 13, (wanna test that out?) murky water everywhere else.

Preserve your options: arrive with enough fuel for holding and a go-around. The 737 is a good stopping jet–as is the MD80–and the 737 is very stable on approach. No big worries about airspeed control or pitch.

Confer with Flight Dispatch: they have you flight planned in the mid-thirty thousands because of previously reported chop. Fine, but we’ll check ahead en route and decide if we can’t cruise higher and save more fuel. Plus, our route will arc north, then east, picking up more tailwind as we go. Should put us over upstate New York fat on fuel.

Board 160 passengers. Preflight. Taxi out. Climb.

Life settles down to cruise: fuel flow, ETAs, routing. As expected, the ride is reported smooth in the low 40s by aircraft there now, so we climb and save more fuel, plus put ourselves above most of the weather trying to build itself into the stratosphere from the sun’s climbing radiance.

Radar watch is beginning to turn up signs of the frontal clash converging on the northeast. Super radar–good picture out beyond 300 miles, has it’s own GPS so it knows where all topographical features are and screens them out of the radar image. Good to be sure that what we’re seeing is nothing but weather.

Lunch? Dinner? Whatever–it’s the last food you’ll see today. Everything at LaGarbage will either be closed or out beyond security, which you don’t have time for: they’ll be clamoring to board 160 passengers outbound as soon as you get there. Speaking of which, within an hour of landing, we can get the current weather at LaGuardia and print it out:

Fine. Planning on 22; landing south and into the wind, no real storm threats or complications. Set up nav aids, discuss the approach with the F/O. Verify the runway in the Flight Management System (FMS) and the Heads Up Display (HUD). Validate all of the altitude and airspeed restrictions on the arrival.

The FMS begins its backward countdown of miles to go and upward count of vertical velocity required to satisfy the arrival restrictions. Cool?

Not so fast. Just checking onto a new frequency and you hear holding instructions being given to some unlucky aircraft. Now, that either means someone south of you (Atlanta? Philly?) or someone north (Boston?) has an inbound backup. Or–it’s New York Center airspace that’s enjoying a traffic jam at altitude. You bring up the holding page on the FMS display. Here it comes.

“American 738, hold west as published at MIGET. Expect further clearance at  0115.” Figures. Well, okay–holding endurance? Like you haven’t thought of that already. At altitude, we’re at an incredibly low fuel burn.

We can loiter for the better part of an hour. One thing about EFCs (Expect Further Clearance) you can count on is–you can’t count on them. So plan accordingly. On your side is your altitude, fuel flow and fuel reserve. The jets cruising lower enter holding there and burn more fuel as a result. Set up the entry and the hold:

EFCs are a best guess by Air Traffic Control, but they can be very pessimistic. Even if you can’t hold as long as they predict, you can hold till your endurance runs out and you need to bingo (divert to your alternate). Some pilots I know like to “Go Ugly Early:” if you think there’s a good chance you’ll have to divert, beat the rush for fuel and a turnaround at the divert station.

I’d rather stay high and slow and see what shapes up. We all still divert when you reach Bingo fuel, it’s just a difference in strategy.

New York Center is offering “Rockdale,” a navigation point north of  LaGarbage and in Boston Center’s airspace. Get released from holding immediately and approach from the north is the deal they’re offering, and some jets are taking it. I don’t think so; we have a good, high altitude perch here with a low fuel burn. Rockdale requires a lower cruise, inevitably, with higher burn–and no guarantees when you get there. Sure, maybe Boston Center has less aircraft but you still have to eventually get sequenced into new York Center’s flow.

It’s like switching lines at the grocery store: pick the short line and someone will need a price check or will have a zillion coupons to verify. Meanwhile, some jets below are starting to Go Ugly early–Philly’s going to be a mess. And the winds are shifting at LaGarbage–they’re switching landing runways:

Refiguring the approach is not a big deal. But it’s a bad sign: runway changes take time and lead to a huge backup on the ground at LaGuardia. Plus shifting winds mean unpredictable weather due to frontal passage. Alright, plan “B” is the runway 4 approach. Reprogram the FMSs, the courses and the nav radios.

Holding is eating up fuel, which is actually easing the stopping distance–but check it anyway. And use the chart for a wet runway while you’re at it. Figure on the worst case and the most Autobrakes, say 3 or maybe even max.

More jets at the bottom of the stack are heading for Philly; we’re still sound fuel-wise. Patience.

Finally! Released from holding, cleared downline. Do the numbers: what fuel will you arrive with but more importantly, assuming a go-around at LGA, what will you land with at JFK (that’s the plan) after? Numbers show actually about a 1-2 thousand pound surplus. Perfect.

Now we’re committed–not going to climb back into the enroute sector (too much fuel burn). And now the glass shows what the radar has been painting.

The ugly blotches here are actually the towering cumulus we’re sinking into here:

Already have the crew strapped in, all passengers down. Actually, the bad weather is a relief in a way: everything slows down as radar separation is increased. Plus, the approach is a straight-in, precision approach rather than the hairpin visual approach that is officially called the “Expressway Visual:”

Lots more fun from a pilot standpoint, but definitely more hectic. Finally, the wide swing to finally. Configure. In the slot: altitude, airspeed, configuration, glide slope, localizer.

Minimums: see the runway, land carefully; immediate reverse.

Now, the elephant walk to the gate. Park.

No time for relaxing–it all starts again in 50 minutes, outbound with another 160 passengers impatiently waiting to board. The inbound holding and the LaGarbage ground congestion has already set us behind schedule, and passengers have connections to make at DFW.

That’s the workday–only another 1300 air miles to go. Let’s get to work.

Summer air travelers, beware: he’s out there!

Posted in air travel, airline delays, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, jet flight, passenger, travel, travel tips with tags , , , , , , , , , , , on July 8, 2011 by Chris Manno

Summer air travelers, beware: he’s out there.

I mean that guy. The one who will make your travel a little less pleasant, probably unknowingly, but still.

For example, cruising at 40,000 feet northwest bound, the cabin interphone chimes. The First Officer and I exchange glances that ask hot, cold, or stupid? It’s too soon for crew meals—that’s where we’re stupid for eating them, but it’s something to do—and only minutes ago someone called to say it’s too hot in back.

Traditionally, within minutes, one of the other four Flight Attendants who don’t seem to be able to talk to each other will call and say it’s too cold.

But I answer the phone and this time, it’s stupid: “We just found a passport in seatback 30-A.” No, it’s not the flight attendant that’s stupid—it’s the passenger who on some previous flight for some odd reason decided to stash his passport in the seatback pocket.

Before our flight, the jet had come in from JFK. Maybe an international arrival, and now someone is enroute somewhere without a passport.

That’s where you come in: you’re in line at Mexican Customs in Los Cabos, and you’re sweating like a fat lady in a vinyl chair, waiting, waiting, waiting—because the guy ahead of you in line talking to the taciturn Customs agent is suddenly aware that he doesn’t have a passport. Your vacation is on hold just a little longer because like me in the super market, you got in the wrong line (“Price check on lane seven!”) while passengers to your right and left are breezing through and claiming their luggage (and maybe yours), heading for the beach.

Sure, it’s going to be worse for him—without a passport he’s not getting back into the United States without a major hassle and, you hope as payback for your delay, a strip search. But the lingering question is, why would anyone put anything of value in a seatback pocket on a plane?

But you’d be amazed at what you’d find back there after a flight. Well, what someone else would find back there: I’d sooner stick my hands into a trash can in a crack den than risk the snot rags and barf bags or kids’ diapers or half eaten ham sandwich that will be stuffed in there.

 

Still, people for some odd reason nonetheless sit down, empty their pockets, stash wallet, iPod, keys, camera, travel documents, passport—you name it, into the seatback pocket as if it were their glove compartment on their family car (okay, there may be a ham sandwich in mine, I admit).

Never mind the hassles going forward to recover a lost item, a headache made all the more difficult because the jet will crisscross several thousand of miles before the discovery of a missing item is made (call the lost and found in Seattle, Chicago and New York). The important thing is that the Stupid One is delaying your vacation.

And unbeknownst to you—he may already have delayed you. Remember sitting at the gate well past departure time? I can’t tell you how many times five or ten minutes from pushback to a resort destination in Mexico or the Caribbean when the agent steps into the cockpit and says “we have a problem.”

Let me guess: someone confirmed on the flight is in a bar somewhere starting on the umbrella drinks and about to miss their flight to the actual resort. Why? Because they can’t read a ticket? Don’t know their own itinerary? Can’t do the math on a time zone change? Are intellectually low functioning and were finished off by the TGI Friday’s Bloody Marys in the airport bar?

Doesn’t really matter. The point is, if they’re not on board we get to sit at the gate while the ground crew sorts through the cargo compartments crammed with the luggage of 160 passengers to pull their bags off. That takes a while. You get to wait, I get to wait, both of our days becomes a little longer.

Yes, it’s the lowest common denominator that dictates when we leave and when you arrive in paradise.

But there is justice in the situation, as I witnessed once at a departure gate as I waited for my inbound jet. Airport police officers had pulled a couple off to the side as passengers boarded a jet for Cancun.

Apparently the man and woman had been to the airport bar, and the man had clearly had a few too many. Federal law prohibits the boarding of any passenger who even appears to be intoxicated, and the airline agents had done the right thing: when in doubt, call law enforcement to sort out the situation in accordance with the law.

Sorry ma’am,” I heard an officer say as the man was being detained, “he’s going to be placed under arrest for public intoxication.”

I couldn’t hear the exact back and forth between the steamed woman and the officers, but in the end, it seemed the officers weren’t the cause of her anger: she grabbed her boarding pass, shot a pointed glance back at her handcuffed partner—then boarded the flight.

Just as well: he’d probably realize in the Customs line in Mexico that his passport was missing anyway.

After the storm: fly home–but not so fast.

Posted in air travel, aircraft maintenance, airline delays, airliner, airlines, airport, flight, flight crew, jet, jet flight, night, pilot, weather, wind shear with tags , , , , , , , , , , , , , on June 26, 2011 by Chris Manno

After the divert to Wichita Falls, time to gas and go: Flight Dispatch says DFW is accepting arrivals. That’s all we needed to hear–we’re refueled and refiled with Air Traffic Control. As soon as we’re released by tower, we’re in the black night and headed south to DFW at 280 knots.

Would be flying faster, but 280 is the best turbulence penetration speed and though the ride’s not overly bumpy, the latticework of cloud to cloud lightning straight ahead promises roughness. We’re making a beeline for one of the four arrival corner posts for DFW at 10,000 feet.

Things will happen fast on a 70 mile flight, and the First Officer is flying: he’s sharp, and that allows you as captain to oversee all of the preparation, the checklists, the navigation and most importantly, the radar. Approaching midnight, we’re now 12 hours into our pilot duty day, but regardless, there is still the same roster of tasks to be accomplished–and they don’t care how tired you are, they must be accomplished correctly.

Getting a good look at the current radar sweep and things look ugly. The cells have broken up and are scattered like mercury all over the place. The DFW airport arrival information is automated: weather, winds, runway–all printed out from the on-board data link printer. The DFW info says landing south–so you set up frequencies, courses and descent altitudes in both sides of the Flight Management System, as well as both pilot panels. While he flies, you brief the approach.

Have to swing wide around storms–request a descent to get below scud blow-off you can’t see on radar, but which you detect because it’s blocking the pattern of ground lights you know should be Denton. As soon as we begin descent, the master caution light glares in front of your face, along with a pressurization clue. A quick glance at the pressurization control panel above the F/Os head shows we’re holding cabin pressure fine, it’s just that we never reached the programmed cruise altitude and the computer is confused.

“Off schedule descent,” you say, punching off the warning light. Reset the cruise altitude to 5,000, which is lower than where you are, to let the computer recalculate and catch up.

“Radar vectors to 35 Center,” says the air traffic controller. Dammit–we set everything up for a south landing per the DFW info.

“ATIS says DFW landing south,” you say, making sure there’s absolutely none of the annoyance you feel in your voice.

Pause, wherein you can imagine the controller saying to someone the ATIS is wrong. “I’ll check on that, but plan north.

Redo the courses, rebrief for the F/O, reinsert the proper approach in the FMS and extend the centerline for intercept. Complete the checklist down to configuration, validate the Heads Up Display Data. Staring at the lights of The Ballpark in Arlington miles south, doing the math on descent rates versus final turn altitude based on a left turn thereabouts. Looking good.

A loud snap as the autothrottles kick off. “I’ve got them back on,” you say, reaching up to reinstate the system. F/O nods, concentrating on flying.

Now ask yourself why they tripped off. No failures annunciated–they wouldn’t have reinstated with an internal failure. And it’s not that choppy. Has to have been a power interruption. Glance up–sure enough, there it is.

The left generator bus source is gone. Is it the generator or the bus that’s failed? Regardless, we’re flying with only one electrical source–the right generator. Not good.

First instinct is to start the Auxiliary Power Unit (APU), a small jet engine in the tail that can provide electrical power and pressurization air–but wait.

If the fault is in the left electrical bus, adding the APU generator could either cause a fire, or take down the APU generator. Be patient.

Although you know the right generator has assumed the power load–so the bus must be okay–why take chances?

“We’ve lost the left generator,” you say, reaching for the Quick Response Handbook. “I’ll take care of it. “F/O nods.

The procedure confirms what you deduced. Within a couple minutes, you have the APU running and power restored. Follow the QRH procedure exactly; better to have two electrical sources–if you’re down to one, if it fails, it’s going to get dark and ugly: flying with limited instruments and systems on 30 minutes of battery back up. In the weather, at night. We can do it–but would rather not.

Left base turn from an angling downwind. Mike’s doing a good job–he sees the bad angle and is slowing and calls for dirtying up with flaps and gear. The runway’s coming into view on my side. Good altitude and speed; the intercept of glideslope and course will be fine.

Tower calls the winds “130 at 18.”

Dammit. The limit is 15. With the 50 degree offset, we’re close. Legal, but you don’t like flirting with limits. Even on a long runway.

“Continue,” you say to Mike’s inquiring look–he’s done the math too. But you’re just about decided to abandon the approach. But no need to rush anything. Rushing is never good.

“I’ll rebug you to 40” you say, changing configuration as required by the tailwind, “and brakes 3.” He nods.

At a thousand feet, it’s clear that the tailwind is unstable and variable–you can tell from our ground speed versus the airspeed.

No good. “Let ‘s take it around,” you say. He nods, adds power–the descent stops.

“Here comes flaps 15,” you recite the litany for him,”positive rate, gear coming up. Missed approach altitude set.”

“American 245 is on the go,” you tell the tower.

“Fly runway heading, maintain two thousand,” says the tower.

Fine; nearly there–reset the throttles from N1 to speed, reset both FMC from climb to capture. Reset both course windows and MDA–because we’re going to land south. Reprogram the FMS for the 17s.

“I’m going to teardrop you out to the east, then bring you around for a final to the south,” says the controller. “Can you do that?”

Eyeballing the radar: nastiness to the northeast, but there’s some room.

“Give us five miles,” you answer. No need to rush–make this correct, hit every step. F/O nods. “Then turn us back in.”

Slowing, getting dirty. Left sweeping turn.

“Do you see the runway?” asks tower. You do–you give a thumbs up to Mike. He nods.

“Affirmative,” you answer.

“Cleared visual approach, cleared to land, 17 Right.”

Confirm the Right runway freqs, MDA and courses set. “I’ll bug you back up to 30,” you say, changing configuration again: don’t need a whole lot of drag without the tailwind and with a possible wind shear. Mike nods.

Glideslope is rough. You’re on a hair trigger to go around again–there’s plenty of fuel to hold or go north to Oklahoma City or south to Austin. Be alert, be patient.

Increasing wind; good sign–but it has to stay within controllable limits. Mike’s doing a fine job wrestling the jet onto glidepath. The Boeing is a steady machine–an MD80 would be a bucking bronco in this.

Below 500 feet–you’re call: it’s stable enough, we’re good. If Mike wants to go-around, we sure will, but we’re good.

Over the threshhold, Mike puts it down; speedbrakes deploy, he yanks in full reverse, the jet slows.

“Nice job,” you say, taking over as we slow to 80 knots.

After landing checklists, taxi in. Careful, do the job right all the way to the chocks. Engine shutdown.

Passengers deplaning, our shutdown checklists complete. You’re writing up the left generator in the maintenance logbook, a mechanic is already on the jetbridge waiting.

“You can take off, Mike,” you say, “I’ll finish up here.” Meaning you’ll do the final “after all passengers have deplaned” checklist items to power down the aircraft. That’s a courtesy you do–you’re the captain, you leave last. He did a great job tonight–respect that.

We fist bump, he leaves.

You finish up: packs off, recirc fans off, cockpit power off. Grab your bags. Slip out of the gate area past the 160 passengers who have no idea what transpired between Wichita Falls and their safe landing a few minutes ago. Nor should they–that’s what they pay you for.

Fresh air feels good, outside waiting for the employee bus to the parking lot. Nearly 1am, got to get home and get some rest–flying again tomorrow.

Summer Storms, Airline Flight, and YOU as Captain.

Posted in air travel, airline cartoon, airline delays, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, jet flight, passenger, pilot, weather with tags , , , , , , , , , , , , , , , on June 22, 2011 by Chris Manno

Well that’s going to be trouble, your air sense tells you as you wing westbound.

Because you have to turn around and come back once you reach LAX–and this stuff, you can feel it: it’s growing. In a few hours, it will stand between you and “homeplate”–DFW for you–and it will be your job to thread the needle between, above and around the towering wall of what will be full-blown thunderheads by the time you return.

But the weather-guessers say the storms will stay south and west of the Jethroplex, right?

Yeah, my ass. Sorry–been fooled before. Now, we deal with gut feel and radar. Forecasts? Farther out than a couple hours–pretty well useless. Keep flying.

LAX, first stop: got to have a cup of the strong Brioce Bakery coffee. Kind of crave it flying to LAX. Westbound passengers happily herding off; First Officer about his business on the ramp, catering, cleaners. You?

Stout cup of Brioce and radar, your best friend. Which helps you set up your next best friend: jet fuel.

But here’s where your air sense–and 17,000 flight hours–comes in: the storms forming up and marching west to east aren’t really a front passage. Rather, they’re a boundary collision that the cold front is barely strong enough to move. Those storms will stagnate wherever they form–my best guess–so there’s not going to be a quick close-then-open, 40-50 minutes of holding.

Hedge your bets: approach from the northwest in fact, route north over Albuquerque and see if you can beat the frontal passage, or be positioned to slip in immediately after. Plus, from behind the squall, all of your divert options will have a clear path. So in this case, northern route, an hour of holding fuel, see how it plays out.

The first round of bad news comes up on the data link printer in Arizona: “0300 DFW tempo 1ovc tstm lgtctcctg 34012g25 29.77 prsfr.”

Duh: “airport expecting one hundred overcast around 10pm in thunderstorms lightning cloud to cloud, cloud to ground; winds from the north gusting to 25, surface pressure falling rapidly.”

Trouble in front of the front. Cross the Rio Grunge eastbound, nice tailwind rocketing the aluminum tube across the ground at 500+ miles per hour.

My F/O is smart, sharp, quick. A good asset in forming a plan, then a backup, then another. I like options. I choose my words carefully: “Hey, you want any coffee? I’m buying?”

I like the way Angela makes coffee, the old-fashioned DC-10 technique: a splash of club soda on the bottom of the pot before brewing–eases the acidity, gives a smooth flavor. Hell, no rush here–I hate redoing stuff. The radar picture won’t be too well defined until about 300 miles out, even better at 160. Have a cup of Boeing brew and relax.

Okay, now we’ve got something to work with. Did I mention how much I love the 737-800 radar? It has its own GPS system, always plotting where it is–and it knows the terrain everywhere it finds itself and miracle: it screens out ground clutter–and does its own tilt for each range. What you see is what’s there–how cool and smart is that?

This picture is looking southeast. The blob over HIKAY is the nasty storm cell headed for the airport. As I figured, we’ll either beat it, or the airport will close–and it did as we approached 100 miles out. We expected that.

The good news is that we’re assigned a holding pattern over Wichita Falls. Sheppard has a couple of long runways and jet fuel available. Once we’re established in holding at 33,000 feet–a good altitude for fuel economy–I call the Sheppard tower on another radio: how late are you open tonight? How late is the fueler open?

Eleven o’clock for the tower, all night for the fueler. It’s just after 10pm. We’ve got fuel for 40, maybe 50 minutes of holding, then we need about 4,000 pounds to fly north to Oklahoma City.

But we’re right on top of Wichita falls/Sheppard. I can see it–perfect weather. No additional fuel for the divert–we just spiral down.F/O concurs. We start setting up navaids, approaches.

Our holding racetrack--right over an excellent divert spot.

DFW approach updates the airport re-opening projection: midnight.

The mass exodus begins from various holding stacks because no one has that much loiter fuel. Most on the north side are heading for Oklahoma City.  “Put Wichita Falls on request,” I tell the F/O, as we continue all divert prep and logistics with our dispatcher in Fort Worth.

We exit the holding stack northbound with a descent clearance, all of the divert notifications and nav system reprogramming done, approach briefed–we’re way ahead. The winking lights of two jets above us in the pattern suggest what I’d be thinking if I were them: “Smart bastards–first into Sheppard, first for fuel, first out.”

Yup.

Sheppard Approach: “Plan runway 33 center.”

Me: “Unable.” The center runway is 150 feet wide; our wingspan is around 130. The left runway is 300 feet wide–but the Air Force is using it for night traffic patterns in my ex-girlfriend:

Tough darts, wingnuts: when it was me in the Air Force flying the White Rocket, I’d have said tell the civilians to get lost–we’re busy here. Now, with 160 passengers and a crew of 7 on board, I think differently.

I’m doing the math, checking the descent rate and speed and distance–it’s all coming together nicely, “in the slot” as we say. Over the threshhold, follow the HUD cues projected before me on the glass; little narrow-gauge skid marks from smaller jets slide under the nose, then touchdown.

Clear the runway, set the brakes for a minute–whip out my cell phone and call the fueler, “Landmark Aviation.”

“How much fuel do you need,” asks a friendly voice. We have 5,800 pounds on board, I’d wag 3,000-4,000 to get to DFW, 3,000-4,000 more for delays. Plus some more thousands for peace of mind and the unexpected, two factors that usually don’t work well together.

“We need 12,000.”

“No problem, taxi on down.”

Tight maneuvering on narrow taxiways and a small transient ramp, but slowly, carefully, watching the wingtips–we park. I see the lights of two other airliners approaching from the south. Hah! The fuel truck is already here.

First Officer is outside, doing the exterior inspection. I’m on the phone with dispatch for a clearance plan, on the radio with tower for a proposed launch window, then with DFW approach for an expected route, then the phone again for current DFW weather.

My fuel guess is pretty good: dispatch wants us to have 15,000 pounds of fuel–we have 17,500. I love jet fuel.

Me signing for six tons of jet fuel.

Behind us, a Super-80 waits, an Airbus waiting behind him. I chat with the MD-80 captain in the quaint Wichita Falls terminal–he needs to have flight plan faxed to him; we printed ours on our on-board data link printer. I considered for a moment suggesting the dispatch send his to our jet, but I’m not even sure that’s possible. And we’re ready to blast off.

Supposedly, the terminal folks are on their way back and they’ll fire up the FAX machine for him and his 140 passengers. Too bad you ain’t on the Boeing, I thought but didn’t say.

Carefully, point by point, we check our route, then our performance data. Never mind that it’s nearly midnight, 11 hours into our workday–every single detail will be checked. I will see and he will crosscheck every number put into the performance system.

We start engines, a ground man pulls the chocks and salutes: clear to go.

I have a better idea. We sit with brakes parked and accomplish all pre-takeoff checklists so that I don’t have divided attention taxiing out over the mini-sized taxiways.

Tower clears us for take-off. One last check of numbers–the runway, the rotate speed, the weight, the power setting, all check out. Stand up the throttles, all exterior lights on, punch the take-off power button on the throttles and she leaps forward with a growl.

Off the nose, black sky, more storms; cloud to cloud and cloud to ground lightning weaving a brilliant latticework to the south, where we’re going. Dead ahead, more spot decisions, plans, backups, numbers, radar and ultimately, maybe a cup of coffee to go for the drive home once we navigate the weather gauntlet.

But nothing’s set in stone; we’ll just see what’s what when we get to DFW. The coffee and DFW will just have to wait, but I’m patient, and careful. All in good time–despite all pressures to the contrary, all passenger and crew urgency, fatigue; I tune it all out. Every step carefully, thoughtfully–that’s what summer flying is all about.

Quite a light show in the DFW terminal area, and the hurdles spring up one by one, then in droves. Weird, but I kind of like the challenge. But that’s another story.

Summer Air Travel: 3 Things You Need To Know.

Posted in air travel, airline delays, airliner, airlines, flight delays, jet, jet flight, passenger, travel, travel tips with tags , , , , , , , , , , on June 18, 2011 by Chris Manno

You’re traveling by air this summer? Good. But there are a few things you should know and be sure of BEFORE you get to the airport. And, of course, some shortcuts and time-savers and more things you should be aware of once you get to the airport to avoid an ugly surprise on check-in.

Because it’s not enough to just show up on time any more. In fact, without attending to the things I list below, you’re really gambling with your trip and whatever you’d planned at your destination. Airlines typically have higher load factors in the summer, which means fewer seats available on every jet, and this summer has started with record-breaking crowds vying for seats.

Combine that with tight customer service staffing and you have the makings of a travel headache–which is preventable. Read on.

1. Get your seat. Yes, I know: you booked your flight. That’s not the same thing as having a seat. Made your reservation on-line? Be sure there is a specific seat listed–and check again 48 hours prior to departure. I can’t tell you how many times I’ve been at the gate, trying to look inconspicuous, as an agent tries to explain to a passenger that no, they don’t have a seat assignment–and the flight is overbooked. Often, when reservations are made way in advance, there’s isn’t a specific seat listed–or between “way in advance” and the day of travel, the seat assignment disappears. To prevent that: print your boarding pass at home with the seat assignment–don’t wait until airport check-in. If you don’t see a seat assignment on your on-line boarding pass–get on-line and reserve a seat, even if you have to call the airline’s toll free number to do so.

2. Know your status. That is, are you protected from cancellations or delays? If you have a deadline at your destination–say, a time sensitive event (wedding, graduation, business meeting, etc) or follow-on reservations (a resort or cruise booking, or flight on another carrier), what  protection do you have in the event of a delay or cancellation?

Be aware that most airlines offer compensation or modified travel in the event of situations within their control (say, flight cancellations or mechanical delays), but most people don’t seem to know that airlines and federal regulations do not stipulate any accommodation for weather-related delays or cancellations. Thunderstorms at a major hub, in summer–what are the chances? Pretty darn good, unfortunately. And along with rain, hail, and damaging winds, storms usually bring delays, cancellations and misconnects.

Are you prepared to sleep on the floor of the terminal if weather delays you inbound and the last flight of the day to your destination has already departed? Don’t plan tight connections–or in my opinion, any connections to the last flight of the day, for exactly that reason. But if you must, be prepared to find an airport hotel on your own or, sleep in the terminal. Ugh.

One further note about “knowing your status,” and this is important: did you buy your ticket from an online source other than the airline itself? If so, read the “conditions of carriage” before you agree to the purchase of a ticket: many of the larger online travel sites sell bargain basement seats–but they are for a specific flight, with no recourse if you miss the flight. In other words, the deeply discounted seat does not come with any airline follow-on obligation–that’s how the online site got the cheap pricetag they sold you on. But again, if you misconnect for any reason, your travel is over.

No “stand-by” on the next flight or travel at another time or date. You agreed to buy a particular seat on a particular day and if you’re not in that seat when the plane departs, you have no further recourse with the airline–and good luck with the online agency you booked your travel through.

In both of these cases: trip insurance. It’s not that expensive and may be your only way to protect yourself from large out-of-pocket expenses due to missed bookings and events at your destination, or overnight delays enroute.

3. Damage control: when things start to go haywire due to delays, weather, cancellations or diversions, you need to act immediately. Before you leave home, do two simple things to ensure that you’re first in line when it comes to salvaging your travel plans.

First, sign up for whatever notification app your airline offers. Not only will this automatic function give you an immediate heads-up on your assigned gate and departure time via text message or email, many major airlines will also notify you of a cancellation or significant departure or arrival delay long before the delay appears on monitors in the terminal.

Why is that important? The advanced notice will allow you to find the next available flight to your destination and then pursue a confirmed seat before your fellow passengers even know there’s a reason to change. First come, first served when it comes to accommodating passengers from a cancelled flight.

Which brings us to the second must-do: pre-program the airline’s re-booking number into your phone for quick access. The re-booking number is NOT the same as the reservations or flight information phone numbers. Find it on your airline’s website or call their toll-free number and ask for it, then keep it handy on your trip. The alternative to calling the re-booking number is to stand in a long line of irritated passengers waiting for a few agents to fix things one at a time. Skip that–get on the re-booking line at the first sign of trouble.

Want to play Superman? Turn your cell phone on as soon as allowed after landing. You’ll be notified by text or email of any cancellation on your itinerary–then you can call the re-booking number on taxi-in and start damage control to save your trip. Same goes for the hours before your origination–keep listening for the text alert regarding your flight. Even if things go well, you’ll want to know what gate you’re scheduled to depart from. In all cases, have your reservation info handy for re-booking–an agent on the phone or face-to-face can access your itinerary instantly if you can provide the record identifier (usually a series of letters and/or numbers) on first contact.

It’s going to be a busy summer for air travel this year, with record crowds and limited customer service options in the case of weather-related delays. But these three simple steps will put you well ahead of the crowd all rushing to rebook flights or deal with a delay. Secure your seat, know your options, stay informed and be ready to rebook.

Number one above–seat assignment–is even more crucial if you’re traveling with others and want or need to sit together. Number two, know your passenger status and your options. And finally, line up your damage control options and beat the rush to re-book or make changes as the situation develops.

Once you’re on board and we’re off the gate, your work is done and I’ll take care of the rest of the flight. And as I say after every welcoming P.A., “Sit back, relax, and enjoy the flight.”

Your Kids On An Airliner, Flying Alone? Do It Right.

Posted in air travel, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, food, jet, parenthood, passenger, travel, travel tips, unaccompanied minors with tags , , , , , , , , , , , , on May 26, 2011 by Chris Manno

Little big man standing by the gate, already gone.

Mom’s there, the pain of the thousand miles about to shove themselves between her and the boy draws her eyes into a squint that you know damn well is there for a reason. But he’s already gone, his eyes set elsewhere, the leaving now a mere formality etched in stone beyond his reach or doing. The flight migration of the solo kids: coast to coast, north to south, the sad winds of divorce carry kids aloft.

It’s year round but especially heavy around Memorial Day. Holidays? Summer? Solomon: two halves of one is still less than a whole. But it’s all we got–decreed; so chin up, little nomad.

Way too familiar, and I’m too foolish to pretend I don’t notice. Last minute, before boarding myself and stepping into the cockpit, staying out of everyone’s hair until about ten minutes prior to push, I do what I can. Mom’s there, bereft, dying a little inside, not even hiding her pain. What can I do?

I’ll get to that. But more importantly, what can you do if you’re the parent sending off your child?

According to the Department of Transportation, more than seventy thousand minors will fly unaccompanied this year. Big Fact Two, according to Parenting Magazine, is that parental preparation will make all the difference for those children who do fly solo this year.

There, the authorities have spoken. Now, hear me, the guy standing on the bridge on both ends of the voyage.

First, parents: ante up. All major airlines now have programs to care for kids who fly “Unaccompanied,” or “UM:” Unaccompanied Minor.” They are not not free. But they are essential. Your child will be logged in to the system, your credentials and those of whomever is on the other end will be verified. So whoever picks up your child will be positively identified by official documentation: driver’s license, passport or government issued ID. I watch it every week: our flight attendants will walk your child out and verify that they are delivered to the correct person.

Mid flight? You say you’ve booked them on a thru-flight, meaning no aircraft change enroute? GMAB! I can’t tell you how many times my flight sequence from one coast to the other, same flight number, supposedly same aircraft, gets changed. “Take all of your belongings of the plane,” the agent will say on the P.A., “and proceed from this terminal to the new gate in the other terminal.”

Saved $100 bucks on the U.M. fee, did you, because “TravelSuperDuper.com” promised you a stop but no aircraft change? Don’t even think about it. Because no, the flight attendants won’t take care of the switch because they might not even be scheduled on that next flight. Want to see if your little one can navigate a major airport? Pay the fee.

What you get it this: signatures and verification will follow your child every step of the way. Do I know how many kids are flying alone on my jet? No. Do I know how many officially designated Unaccompanied Minors are on my flight? You bet I do–just as with any special or hazardous cargo or armed individuals, I know who and where they are. And I take it one step further, as I do with armed passengers: I don’t care what I’m “supposed” to be doing, I’ll take the time during boarding to meet eye to eye, say, hello, and tell an Unaccompanied, or “UM” as we call them, by name “we’re glad you’re here. It’s going to be a good flight and if you need anything, you let us know.”

Important to me, hope it is to them. Regardless, when we have the UM vouchers, now my crew knows who they are and where they’re sitting. And someone will hand-carry them to where they need to be.

But even more practical, in my experience, is that the UM process allows you to accompany your child through security and to their boarding gate, as well as permitting someone you designate (have their driver’s license number or other government issued ID info when you check in) meet them at their arrival gate.

Second, send them on board calorized. That is, make sure they’ve eaten recently or have with them some snacks they can manage. Yes, there’s “buy on board” food on many flights–but the transaction is cashless: credit card only. Make sure they have water when they board too–get it on the secure side of the airport because you can’t take it through security.

Pack them sensibly: make sure their bag that they take on board is manageable for them. Don’t count on someone else handling their bag, and make it one that can fit under the seat in front of them, as little ones won’t have much luck with the overhead bins. Anything else you need to send with them–check it at the ticket counter.

Do this: Google “airlines” and “unaccompanied minors,” and be sure to read the airline of your choice’s procedures, plus the many decent parenting articles with tips on UM travel–like this big one I’m going to give you: say your good-byes at home. That’s what the kids are leaving, and that’s where they’ll return. The airport is part of the journey–don’t make it part of the good-bye. Be matter of fact from that point and it will be easier for you and your child.

And finally, show up. I mean on the receiving end, and I mean on time. Flashback, Christmas Eve, a west coast destination, late evening. Our little trooper is standing by the ticket agent as the crew deplanes. The agent has her paperwork, waiting for a late parent. On Christmas Eve. Twenty minutes after our arrival. And we were late.

My crew is tired. Our van is at the curb waiting to take us to the hotel–but nobody’s leaving our little UM. We wait. We hate the parent who didn’t leave two hours early and camp out so as to meet our child at the gate. Be there, whatever it takes.

Back to our departure. Mom ready to crater, her son already on my jet. I approached her from behind.

“We’ll take good care of him. It’ll be all right.” I’m lying. It’s the heart fractured into a thousand shards of smoked glass, hers, that will never be all right ever again. He’ll be okay–the kids usually are once they’re under way. They do their leaving before pushback; the parents are left on the death watch in the terminal. And kids on some level perceive that–so like I said, good-byes are best said at home.

“Look,” I offered, “you want me to call you when we get there? To let you know everything’s fine?’

She put her number into my phone, in tears. I walked onto my jet fighting mine. Parents everywhere get to do this, as some court decreed, over and over till the kids are old enough to decide travel and visitation details for themselves. It’ll never be easy–but make it the best it can be: set them up to be cared for enroute.

I texted the woman after we arrived, watching her little guy walk away with his “other family,” and I imagine she breathed a little easier. Not sure, but I know I did.

The “Whys” of Airline “Ground Stops” For Passengers

Posted in air travel, airline delays, airliner, airlines, airport, flight crew, flight delays, jet flight, passenger, pilot, travel, travel tips, weather with tags , , , , , , , , , , on April 23, 2011 by Chris Manno

For many passengers, flying is an unfamiliar, sometimes confusing experience made all the more so by the lack of understanding of inconveniences like ground delays.

Often it seems such take-off delays are arbitrary (the sky is clear and blue; let’s go!) and unfounded–but if you understood the reasons behind departure delays, you could at least keep your blood pressure low and your patience intact.

The most common–and often dreaded–delay term you might hear regarding your take-off is “Ground Stop,”  which means you are not being allowed to take-off or more succinctly, your flight is stopped on the ground at your departure airport.

Why?

Multiple reasons. The most common is that the destination weather is such that the the number of inbound aircraft the Air Traffic Control can sequence is restricted or reduced.

Why? Well, the most common problem is a low ceiling and visibility that requires expanded spacing between aircraft.

Why more spacing? Because if we as pilots can separate ourselves from other aircraft visually on an approach and landing, we need only five miles of separation. If we’re flying in reduced visibility, that separation requirement at least doubles to ten miles. That cuts down the number of arrivals possible per hour.

But it could also be a beautifully clear day and capacity could be limited by winds. If the wind velocity or even gusts approaches the crosswind limitation of most aircraft–normally around 30 knots–then some runways may be unusable.

Why? This happens at DFW now and then because of the seven runways, five are oriented north-south, two are northwest to southeast. Doing the math, two runways rather than seven handling arrivals will of course mean delays.

The Ground Stop is a temporary way to shut off the flow of inbound aircraft until such time as either the limiting condition dissipates at the destination field–and that could be the low ceilings and visibility, winds or a thunderstorm. The last problem–a storm–can also cause a ground stop for your destination even after it passes.

Why? Sometimes it becomes a question of real estate: if a storm at your destination has stopped their outbound aircraft from taking off, there often is simply no room to taxi and park a slew of inbound aircraft. This is particularly true at small, congested airports like LaGuardia and Washington Reagan, but even large airports like DFW can become gridlocked as well.

And if the condition slowing things down is icing, there really is no point in allowing too many aircraft in.

Why? Because once an aircraft is de-iced, a take-off must be accomplished promptly or the deicing fluid loses its effectiveness and the plane needs to be de-iced over again.

What about when you’re told there’s an “outbound Ground Stop” for your airport? Rare, but it happens.

Why? From a pilot standpoint, the airport isn’t exactly “closed.” But the problem becomes the departure corridor: if the radar controllers can’t find a clear path for departing aircraft, they simply don’t allow any departures. But sometimes when your airport’s weather is fine, the departures from another nearby airport might cause a temporary shutdown of your airport’s departures.

Airways crammed into the east and northeast.

Why? Well, as in the case of JFK, Newark, and LaGuardia, or Baltimore, Washington, and Dulles, or Chicago O’Hare and Midway, DFW and Love Field, or San Francisco International and Oakland and San Jose, and LAX and any of the dozens of airports there–if one field has bad weather, particularly thunderstorms, their inbound and outbound aircraft have to maneuver off of the normal routing in order to avoid thunderstorms. Air Traffic Control will wisely limit the number of new aircraft added to the mix.

On-board radar display: no take-off clear path.

Really, a Ground Stop makes sense when you think about it. Because the limiting condition at your destination would still exist whether you take-off or hold on the ground. So the problem with allowing the take-off even though the landing field is restricted is that you end up with a larger risk of delay.

Why? Because if the delay inbound is absorbed in the air, that means holding. If holding time is projected to be over a half hour or maybe even forty-five minutes, the end result will be a diversion.

Why? Well, because there’s only so much fuel we can carry en route since every aircraft has a maximum landing weight. If you add an extra hour’s worth of fuel–about 10,000 pounds on my jet–but then it turns out that you don’t need it to hold enroute, you could easily be too heavy to land. Guess what happens then: you will get to hold until you burn off the excess fuel, which is a tremendous waste and will guarantee that some connecting passengers’ next flight will depart without them.

Plus, in my pilot mind, after about forty minutes of holding, my air sense tells me it’s time to find a better place to land. It’s simply not prudent from a pilot standpoint to arrive at an alternate without extra fuel for contingencies there. And if we do have to divert, depending on how long my crew and our duty day has been, the FAA may mandate that we’re done flying for the day–which means you are too, wherever we are.

But all of that can be avoided by holding on the ground at our departure airport, burning no fuel. As frustrating as that may seem, the alternative is actually worse and really, taking-off without a good probability of being able to land at your intended destination doesn’t really sound like a good idea, does it?

I have to say, some crewmembers don’t even understand all of the Ground Stop factors I just explained and certainly, most passengers don’t either.

But the wise passengers like you who understand this “big picture” explanation of the dreaded Ground Stop can just take a deep breath, nod wisely and be confident that they’re on the optimum route to their destination.

The Flight of The Fatass.

Posted in air travel, airline cartoon, airliner, airlines, airport, cartoon, flight, flight attendant, flight crew, food, jet, jet flight, passenger with tags , , , , , , , , , , , , , , on March 2, 2011 by Chris Manno

Couldn’t come at a worse time, when each cent spent on fuel strains the budget of every major airline. The fact is, a direct operating cost airlines cannot avoid is fuel usage, which is directly linked to the aircraft’s gross weight. Suddenly, there’s this:

That’s right: double-fudge brownie sundaes–in flight. Which brings us back to the jet’s take-off and climb gross weight. Seriously gross, in some cases.

Back in my Diesel-10 days, I flew with a giant of a captain who shall remain nameless but his initials are Big John. He must have tipped the scales close to three hundred pounds, and I admit, as a First Officer doing the flight control check, I’d purposely pull the yoke back far enough to jiggle his big gut (he’d say, “Whatcha tryin’ to do, boy, loop it?”) hanging over his lap belt.

The big mystery early in the month we flew together was why did Big John excuse himself from the cockpit at the top of descent point, for at least fifteen minutes? That’s right before we get really busy with descent and approach.

Mystery solved on our first layover: the “galley wench” (that’s the flight attendant who served below decks in the DC-10 lower lobe galley) said he was downstairs with her, hoovering any uneaten food from passenger meals that were left over.

Maybe that comes from the grand tradition of fat sea captains who had to keep themselves well-marbled to survive months bobbing around on a hostile ocean. You never know when you’re going to have to spend two seasons and an eternity of reruns on an uncharted desert isle.

You never know just how long a three hour tour is going to be, right? We were doing a lot of trans-oceanic stuff in the ten, so maybe John was planning to be the only guy surviving in a life raft.

Regardless, Big John was just one of a growing number–literally growing–pilots who over the span of a career, drove up the fuel burn of the airline as his career dragged on.

Why? Go back to the top of the page and face the brownie sundae–my weakness. Okay, I’ll come clean: I’m six feet tall and weight 182 pounds (today anyway), have finished nine of the 26.2 mile marathons, blah, blah, blah.  Point is, I do take part in the aerial hog call pretty regularly. A tour, you say? You’d like a tour? Prepare yourself.

First, there’s the big guns that announce themselves with a “ding” on the flight interphone: “Hey, we’ve got [insert uber-caloric dessert here] in back if you all want some.” Or, it just comes already on your crew meal. Either way, there’s this:

A dense chocolate cake-like pie. Sure, just eat a bite or two, right? You’ll run it off on the layover, right (in Toronto in January? YOU’RE LYING)? You missed lunch too, see, and this is okay therefore, mangia, right?.

Then there’s this:

Coming out of several Florida airline catering kitchens–it’s really decent Key Lime pie. Somebody actually recognized that Key Lime’s are just like any other limes–added for the citrus flavor for the pie, not the color–and it looks and tastes authentic. Probably about 800 calories, too.

I really like this meringue-ish type lemon pie too:

It’s kind of densely creamy with just the right amount of tartness. And another 900 calories, probably. Sometimes the dessert just looks so innocent sitting there on your tray, small and innocuous, looking up, suggesting hey–eat me.

But word gets out when the inflight menu changes: hey–the cheese cake’s back. Burp. And sure, the salad’s always a sensible choice . . .

. . . as long as you don’t chase down it with another fat bomb:

I’m less vulnerable to the cake, which often is dry enough to suck all of the moisture out of your already parched (from the 2% cabin humidity) body.

That and the hermetically sealed bread item could absorb a fuel spill of considerable magnitude. So I find those non-confectionary things easy to avoid. But then there’s the catering out of Mexico:

Always some type of pastry dessert that face it–you’re going to try some of it. And when you do, you’re stuffing all 900 calories into your pie hole.

So, you might well ask, why not just bring your own food? Right? Yeah, like that’s any better, like anyone could be trusted to manage that. Here’s just a couple of bad choices in that regard.

This is The World’s Most Dangerous Pastrami, slapped together lovingly (“Ey–we don’t got all day here, whaddya want?“) in the employee deli in La Garbage Airport, Flushing (is it just me or are these terms all appropriately suggestive?) New York.

Or The Long Haul Meathead Sandwich, good for at least two thousand miles:

But tofu’s healthy, right? Shut up:

Here’s the Blow Your Head Off spicy tofu, an O’Hare exclusive I can’t resist. The heartburn alone will keep you awake for at least a thousand miles, which is kind of the point.

Regardless of whether you bring your own food, the galley ovens are just on the other side of the cockpit door. When the aroma of freshly baked cookies finds it’s way forward, who are you kidding?

You’re eating them. yes, you can defend yourself from any smells . . .

But you’re not gonna avoid cookies, are you? And never mind in flight, what about the junk you bump into hanging out before the flight? Like the old faves stationed around the nation, waiting:

It’s the best breakfast burrito in the nation, waiting for you at a little shop in the Albuquerque airport. Perfect salsa, will light your hair on fire. And in the Portland Airport, “Good Dog Bad Dog,” with sausages you are going to eat no matter what.

Need a closer look? There’s a video look at “Good Dog-Bad Dog” on the bottom of this page. Go there, try one–you’ll be hooked, too. And speaking of dogs, back to basics in the Oklahoma City Airport–Sonic, headquartered in OKC, offers you the essential foot-long chili-cheese-onion dog right across from the gate for your convenience:

This is all leading to a very scary conclusion, fellow fliers: we are destroying the ozone needlessly because of the bulk–literally, the bulk–of those who must be hefted off the ground and into the stratosphere with the fossil fuel burn increase required to haul their fat asses airborne.

Don’t get too smug, either, if you’re not a big butt pilot–we’re only two of 165 butts on my airplane. Yeah, we notice–

The suitcase will fit under the seat–but what about fitting in the seat? Anyway, that’s what’s driving up fuel costs, along with the constant mayhem in the middle east, hurricane rumors near the Gulf, a flu outbreak at a refinery in Jersey–whatever. Those are things Al Gore says we can’t control. Eating in flight is quite another thing.

But actually, it doesn’t look like Big Al’s skipping any meals either. So let’s just forget it–this is The Land of Plenty, to fly across it is going to take plenty of fuel because of all of the plentious butts on board.

Flying is a tough business, in my experience. You deserve a trip to “Good Dog–Bad Dog” in order for fortify yourself for the journey. So click on the video below and enjoy an up close and personal visit to the place.

Me, I’m heading out for yet another long run. I’m personally too cowardly to follow in Big John’s gigantic footsteps–his heart exploded on a layover and he keeled over dead, face down in his angel hair Carabonara.

Bon appetit!

a