Archive for airline cartoon

Unfriendly Skies and the Avoidable MidAir Collision

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , on July 11, 2010 by Chris Manno

Apparently, the skies above our nation have become less friendly recently.

The Washington Post recently reported on a dangerous trend in aviation:

The NTSB is investigating almost a dozen midair near-collisions that have occurred nationally since it began to mandate that they be reported in March. They include an incident 24,000 feet over Maryland on March 25, when a Continental Airlines 737 came within about a mile of colliding with a Gulfstream jet. The traffic was under the direction of a controller who had been on the job for almost three years after graduating from a college program. She was still in training.

Not only are there frequent and harrowing near-misses between aircraft all over the country, there also seems to be an increase in the number and frequency of such potentially deadly conflicts.

Some critics point fingers at the FAA, saying that there is a higher than historically normal number of inexperienced air traffic controllers replacing older, retirement-age controllers. But that’s only part of the story behind the worrisome statistics.

As one retired Air Traffic Controller told me:

“I agree with the basic premise that the skies are NOT getting more safe. I worked over the years in the DFW area, ABQ, SoCal and BWI. Positive radar control is more work for the controller and a few more miles for the pilot but is infinitely more safe than utilizing visual separation (italics mine).

The problem is that the FAA is tasked not only with the safe operation of our skies and airports, but also with the expeditious movement of aircraft. Oftimes these two goals are at odds with each other.

Controllers are under constant pressure to move the tin quickly — crews and aircraft costs, schedules, weather, physical space on the tarmac — all these and other issues require the controller to get planes on their way as quickly as possible. It’s like the old card game of War — deal those planes off to someone else as fast as you can!”

This firsthand look behind the Air Traffic Control curtain is unsettling at best, but the crux of the problem–or likely the optimum solution–is in this key statement:

. . . the FAA is tasked . . .  with the expeditious movement of aircraft . . . controllers are under constant pressure to move the tin quickly . .

Add to that the pressure commercial airlines put on both Air Traffic Control and airline pilots to minimize flight time and thus costs, plus throw in the Aircraft Owners and Pilots Association, the private pilots’ lobby group, and their constant and unthinking opposition any flight restrictions and the result is an ever more crowded airspace with resistance to control techniques that increase costs and restrict aircraft movement–but provide the highest safety margin.

From a public interest standpoint, the issue of  “expeditious movement of air traffic,” recreational flyers’ access to airspace, and airlines’ operating costs are secondary to one overriding priority: flight safety.

Key to flight safety in a crowded sky is aircraft separation–which is clearly safest when verified by radar identification.

And therein lies the rub.

In order to move more traffic faster, the concept of “visual separation of aircraft” is used by controllers under certain circumstances. That is, if an aircraft reports visual contact with another aircraft, that pilot can accept the responsibility to maintain separation from the conflicting aircraft.

This frees up the controller: no longer are the aircraft and their separation the controllers’ responsibility–no longer are they separated and kept apart by radar monitoring and the controller can move on to other tasks. From the viewpoint of the FAA management, this is “moving the tin” expeditiously and at a higher volume. But for controllers?Essentially, they’re doing the same thing I’m doing: carefully guiding an airplane through crowded terminal airspace. Whether that means 50 aircraft landing and taking off per hour or 60 per hour makes little difference to both of us–the key is that it’s done safely. The pressure on controllers to issue–and pilots to accept–visual clearances serves only to increase the rate of traffic flow, but introduces a measure of risk to achieve that goal.

What’s the problem? You tell me:

This is an actual on-board display of air traffic. There are multiple aircraft converging with yours–some from above descending, some from below climbing, and many approaching from different angles. Plus, the Air Traffic Controller is looking at a regional, compass-oriented one-dimensional picture; you’re looking at three dimensions with you at the center, looking forward in your direction of flight–and you’re moving, usually in more than one axis.

Think there may be some ambiguity in traffic location for you, the controller, and the other aircraft? If you are warned about an aircraft at “one o’clock,” can you be sure which one is the conflict?

I can’t. Not with any certainty, and knowing that simply not accepting clearance and thus the responsibility will mean ATC will continue to ensure radar separation is the safest bet–for me, and for my 140 passengers. Visual flight clearance in a crowded airport terminal area is a bad, unsafe idea.

Radar separation essential. Takes a bit longer. Doesn’t provide expeditious flow. Restricts the recreational pilots’ freedom.

Ensures your safety. Fair trade?

Notice too that I said “I can’t be sure.” The “I” here is a professional pilot with 32 years of experience, former Air Force pilot, 25-year airline pilot and 19-year captain and over 17,000 flight hours. If I can’t be sure, what are the chances he can be:

With the minimum of age, experience, currency and proficiency, he can take responsibility for the lives of hundreds of passengers by saying, “Yes, I have the traffic and will maintain separation.” If he’s actually looking in the right spot for the right traffic traveling at over 200 miles per hour above or below or even behind him.

What’s safest for him, and me, and you is this: positive radar separation. Not “visual” or “pilot separation;” rather, a qualified radar controller monitoring traffic and issuing instructions to both aircraft to ensure positive separation.

The answer is all about dollars, as usual: the FAA budget strains to provide controllers, airlines constantly seek to lower operating costs, recreational flyers watch their costs go up and demand freedom and access to all airspace.

It’ll cost more all around–in ticket prices, the FAA budget, and recreational flying costs.

Realize what’s at stake here and stop the widespread use of visual clearances in crowded airport traffic areas. Our Air Traffic Controllers are the best in the world–give them the staffing levels and training and pay required to do their job. Ignore the howling voices demanding less restrictions; budget for it, pay for it and ensure the safety of our ever-more crowded airspace.

I think we’re all worth it.

Ride the sky home.

Posted in air travel, airliner, airlines, airport, faith, fart, figure skating, flight, flight attendant, flight crew, jet, life, mile high club, night, pilot, savchenko, travel, weather with tags , , , , , , , , , , on July 1, 2010 by Chris Manno

There’s a song in my head and it won’t go away. It comes at the top of the slide,

a sloping seven mile glide, ever downward and south toward home. Bound for DFW from the west coast, the captain’s voice my own, says “we’re eighty nautical miles from touchdown in Fort Worth; be on the deck at half past.” and on it drones with the same spiel as ever, but the music gets louder each mile, drowning it out.

It’s a tedious trip west to east to south, like the ride from The Stockyards to Tanglewood, or God forbid, the Far Southwest side on Bryant Irvin where any time of day, never mind rush hour, it seems like forever: there’s just no hypotenuse. East to west, or north to south but not north to southwest in Cowtown, not without a lot of pain and aggravation. But come down easy, that’s how you get home. There are no shortcuts.

The mayor once said with a hang dog tired face it’s so bad you could change a tire in a Cowtown traffic jam and not lose your spot, and he wasn’t even talking about trying the mythical hypotenuse between the North Side and the southwest Mecca of Hulen and Tanglewood. Really, it’s not so far away but just hard to get to yet home is definitely worth the trip.

When I cross the Red River I feel like I’m in the neighborhood and the red dirt pancake of the Panhandle starts the song of home in my head. It’s those comfy notes your hands just know, a cozy riff you can get lost in like a half-awake morning in the Paris Coffee Shop, more aware of what it’s not—and it’s not a modern chain shoveling breakfast—than the bald light, melodious clink of silverware and bracing aroma of strong coffee that it is. Newspapers and linoleum and waitresses who call you “hon” and the comfort of an old tune not redone, not over done; rather, the original from way back when. That’s the music that when you play it, you transcend fingers and frets and keys and notes, simply cruising along with the melody.

A hundred plus people follow me down in the back, some coming home and humming the same tune. Picture my wife’s Paschal mafia: they graduate and scatter to the four winds—but they return sooner or later. So there are the inexorable five year milestone reunions at Joe T’s or the Stockyards Station or anywhere Fort Worth that’ll hold the returning classes; hugs, backslaps, “so good to see you!” but because so many seem to move back eventually, and we see them weekly anyway at Thom Thumb on Bellaire, what’s the big deal?

But that’s everyone humming along—no one needs sheet music; like the song in my head, they probably don’t even know they’re doing it. That’s the song of home you get to sing aloud now and again with others who know it.

We slip between big-shouldered thunderheads marching out of the west toward Fort Worth, casting a bruised blue shadow across a red sky sprawling east like a dome you can see best atop Reata, the bustling crisscross of Sundance Square below. Storm’s coming with one inch raindrops plopping an inch apart, but nothing’s perfect and who knows? Maybe it’ll hold off till we get there, and we need the rain nonetheless.

Things look bigger the lower you go and now the swaths of green and brown and lakes of blue define themselves like individual musical notes on a scale but now you don’t need them: there’s DFW and you’re cleared to land. More hands and feet on the controls, working less with science than art, riding the familiar tune whose beat is like that of your heart. Close your eyes and see the flow of red tail lights snaking down the main artery to Fort Worth.

Slower, down to earth but still, the music will carry you home. The steel and glass on Main and Commerce rise straight backed and tall, waiting. Patience, slowly, mile by mile, the music will carry you home.

Inflight Survival: Foodishness at 30,000′

Posted in air travel, airline delays, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, food, jet, lavatory, passenger, travel, travel tips with tags , , , , , , , , , , , , , , on May 26, 2010 by Chris Manno

First off, let’s get one thing straight: inflight survival’s not about eating in flight–it’s about not being hungry.

If you’ve been off the planet since the mid 1980s, you may not know this, but unless you have been on another planet, you realize that no domestic airline serves food in Coach.

They’ll sell you something that is somewhat “foodish,” but remember what I said: the mission is to not be hungry in flight. If you are, you’ve failed the mission already: you didn’t eat before the flight, and/or you don’t have an efficient stash of caloric emergency input.

My stash emergency stash in my flight bag.

This is all pocket-sized, crush-proof, non-liquid stuff that will go through security without any problems. No, it’s not really “eating;” it’s doing what I remind you is the mission: not being hungry. Forget the idea of “eating” in flight. Well, unless you’re in the cockpit.

But even then, there’s still the same problem passengers have in back: you’re not getting anything to eat until a certain time in the schedule of the flight–not necessarily when you need it. Hence my stash.

And further, at least in the cabin, you’re going to wait also for the remains to be collected of whatever “foodish” thing you’ve paid for.

Here's a $7 United Airlines "buy on board" snack. How's the potted meat dinner working out?

Given that you’re already crammed into about 2.5 cubic feet, do you really want to sit with your trash and wait for the pick-up cart which is waaaaay after the “serving” cart selling the buy on board junk?

So plan to calorize before you board. Yes, this means you’ll have to spend some money in the airport. Reality check: you indicated through your demand for WalMart pricing on an expensive product (your airline seat is not cheap to produce) that you would not pay for the lunch on board that you know have to buy in the terminal–deal with it.

Even that, though, as I said is a hassle to drag on board along with your hand-carried stuff. The containers are flimsy, the food messy, especially when you’re crammed into you middle seat between one who’s coughing and sneezing all over your food, the other drooling over and eying it longingly.

Forget the messy on-board sky picnic in the filthy passenger seat (no, they seldom get more than a quick wipe off, if that, hence the flight attendant nickname for the passenger cabin, “The Flying Petri dish.)

Now, let’s think of the second survival need: water.

Buy it, bring it, drink it. Do we have to go over the serving cart lecture again? How you don’t want to wait while that trundling inchworm creeps up and down the aisle? In survival school, they teach you to drink your water and ration your sweat. That is–stay hydrated. Don’t wait. The aircraft atmosphere is at about 2% humidity which will dry you like a raisin insidiously: when you notice that you’re parched, it’s too late.

Buy the water in the terminal, schlep it on board, drink it pre-emptively. Yes, you may get to spend some quality time in the filthy on-board out house. But you’ll feel better in flight and at your destination.

Let’s recap:

1. Forget about eating on board. If you must, eat the high cal, uncrushable, minimum mess, compact snacks you were either efficient enough to buy ahead of time, or if not, at least you were smart enough to buy at any airport news stand. Don’t bother with the elaborate carryout.

It’ll be a huge mess, which will irritate those passengers crammed in next to you, breathing all over your food. Plus, you’ll have to sit with a pile of garbage till the inchworm cart creeps past your row.

Bring efficient caloric items that will stave off hunger until you get off the plane.

2. Bring water. And drink it pre-emptively. Sure they’ll eventually get to you with the serving cart so you can have your whopping 4 ounces of liquid. But you need more.

Drink it before and during the flight to stay ahead of dyhdration which causes fatigue and headaches, two things you don’t need when you’re traveling, right?

It’s a jungle up there, trust me. But you can make it survivevable if you think ahead, and think rationally: never mind eating in flight. Calorize, hydrate, and survive the trip so that you can enjoy your destination and maybe, find some real food.

Just throw your airfare under the car.

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, passenger, passenger bill of rights, pilot, travel, travel tips with tags , , , , , , , , , , , , , , , , on May 14, 2010 by Chris Manno

This is me looking down on my old high school–literally, not figuratively–where as a freshman, I had a neighborhood paper route.

It’s significant for me now to look down on my old paper route there–the Sacramento Bee, daily and Sunday, over a hundred customers–because in those days I looked up from my bike as I tossed newspapers, wistfully watching the airliners climbing toward the Sierras. I have the better of the two views now.

But I also relate to a “customer service” lesson I learned on the paper route that’s just as valid from my present perspective a few miles above my old paper route and and two hundred times faster than bike speed.

The biggest pain every month had to be collecting from customers. And the worst of that was at the house of a junior high school principal who lived on the route.

Ring the bell. Wait. He comes to the door and points to his driveway.

“Your money’s under the car–where I normally find my paper.” Crawl under the car; at least he usually had exact change. Every month.

Which didn’t seem fair, because his paper wasn’t under his car every day. Just now and then, because I had about 137 papers to throw from my moving bike, often with a dog or two chasing me, and a lot of days in the rain.

I think of that percentage as we top the Sierras (that’s Lake Tahoe in the middle)  because we’re running about forty minutes late.

Of the one hundred and forty people on board, I’m sure that one or two are steaming like my old customer, wanting to see me crawl under the car because this is what “always happens.” No dogs chasing me this time, but yes, weather slowing things down and a traffic-jammed Air Traffic Control system.

For that guy, and those of his ilk, there’s no explaining what goes on and why–they’re really not listening anyway and just want to tell their neighbors about how the paperboy has to crawl under the car to get his measly $3.50 a month.

But for the majority of reasonable folks on board, here’s a behind the scenes explanation for the common frustration experienced by all but seemingly insurmountable for the “under the car” minority.

Why doesn’t the pilot tell us what’s going on? Well, because  . . . it is going on: two nights ago, we were taxiing in the aluminum conga line to the runway, watching on radar as a ring of storms converged on the airport.

There’s no time to spare. I’m recalculating fuel burn for a new route, listening to and answering ground control giving instructions on one radio, monitoring the other radio that my first officer is on negotiating a new route from Clearance Delivery and steering the jet with my feet on the rudder pedals. And that’s not all that’s “going on;” it’s taking shape as the minutes tick by and the ring of towering cumulus closes in on the airport. I don’t have time to step out of the task mix and say “here’s what’s happening” because it’s changing by the minute.

Seriously?

It’s difficult enough when one of the Flight Attendants call up and ask “What’s the delay?” The answer would be, “I’m doing five things at once; don’t call me back unless we’re on fire.” Most Flight Attendants realize that and don’t call. If they do, I realize they’re taking heat from the hundreds of eyeballs boring into theirs as they sit on their emergency exit jumpseats. Any wonder why some of them may be a little defensive?

So–I know this is not what you want to hear, but–if I’m not saying anything on the P.A., it’s because there’s nothing for me to say and no time to say it anyway. And even what information there is changes by the minute. Even if you wanted to be part of the chaos, I don’t have the time to narrate what’s going on and still keep up with it and stay on top of our flight priority in the mix. Can you just get started on your crossword puzzle and trust that we’re doing our jobs as efficiently and safely as we can?

Once we do get into the air, we have another 4 hours of flight.  So make it the New York Times crossword: it’s in the “Entertainment” section, on the driveway. Under your car.

Meanwhile, lighten up on the paperboy, okay? He’s doing the best he can.

Air Travel and the “Kick the Dog” Syndrome.

Posted in air travel, aircraft maintenance, airline cartoon, airline ticket prices, airliner, airlines, airport, cartoon, flight, flight attendant, flight crew, flight delays, jet, lavatory, passenger, pilot, travel, travel tips with tags , , , , , , , , , , , , , on May 10, 2010 by Chris Manno

The forward cabin door closed with a kerthunk and its warning light winked out on the overhead panel.

My first officer said, “You know, this is still a pretty good job once the door’s closed.” I nodded and keyed the interphone mike to called the ramp crew chief in the tug below. “Brakes are released, stand by for push clearance.”

He was right, of course: once we close and seal that door we’re on our own, free of “supervision” and the hassles that come with it. Now all decisions rest on the flight deck; each can be handled sensibly, quietly, without abstract criticism and senseless third-party interference.

But when is this not a “pretty good job?” Well, usually any time we’re not on our own–which is when the cabin door is open. Because besides the usual hurdles required to pass through an airport–gates, passengers, baggage, maintenance, cargo, restricted items, law enforcement travelers, fuel, engine service, catering–there’s one major side effect of the financial and managerial failures endemic to the Post-9/11 airline industry:

The “Kick the Dog” syndrome. And unfortunately, everyone gets to be the dog sometime at the airport.

The Urban Dictionary defines “Kick the Dog Syndrome” as “[t]he act of mistreating a peer or someone inferior to you out of frustration because a superior (whom you can’t argue with) has treated you poorly.”

Everyone in the airline and airport biz has been beaten thoroughly and regularly from the top down. Everyone’s reaching the boiling point from drastic pay cuts, stripped retirements, increased work, longer hours and less rewards than ever.

The airport is a combat zone populated with disgruntled airline employees, besieged concession workers and overwrought passengers. As a result, the trickle-down effect of the industry’s harsh austerity causes an inevitable reversal of polarity: surely as a methane gas bubble raced from the ocean floor five miles to the ocean’s surface and blew the hell out of the B.P. oil rig in the Gulf, air travel is right at the flashpoint of anger.

Tremors that indicate something ready to blow, someone on the verge of “kicking the dog?” Here are the classic examples that tell me for someone, I’m the dog:

1. Long day, many legs, bad weather–but it’s finally over. The whole crew’s dead tired, trudging to the hotel pick-up spot.

No hotel van.

We’re on time; same schedule as always. No van. Flight attendants look at me sidelong . . . do something, captain. Too many captains simply don’t, but I’m not one of them. I dial the hotel on my cell phone.

“Hi, the flight crew from 1157 at the airport waiting for pick-up . . .”

Pause. Then whoever answers the phone at the hotel says, “The van should be there.”

Now I’m ready to kick the dog. I know the van should be here–but if it was, would I be calling? Do I really need to know it “should” be here? Are we all just stupid: the van’s really here, we’re just calling the hotel for the hell of it?

Not gonna kick the dog, not gonna kick the dog. “I know that,” you dumbass I say only in my head. “Can you tell me how much longer it’s going to be? We have a short layover and if necessary, we’ll take cabs.”

Pause. “Well, we won’t pay for cabs.”

Note to self: Prozac. Valium. Yoga. Nine Milimeter. Whatever it takes.

2. Quick turn in Las Vegas. Gotta grab some food and get back on board to pre-flight. Hmmm, Burger King is near our gates; I even have exact change. I wait in line.

Finally, my turn. “I’d like a veggie burger with no pickles.”

The guy in the paper hat smirks. “The veggie burger doesn’t have pickles on it.”

So why do you have to say anything, other than “Okay,” then take my money? Don’t kick the dog, don’t kick the dog.

“Well, then put one on it then take it off because I don’t want one.”

Okay, I kind of “nudged” the dog. He deserved it.

3. Checking the destination weather back at the home drome. Chance of thunderstorms both en route at in the terminal area just popped up. Plus, I know from experience that we won’t get our cruise altitude right away due to outbound traffic from another major hub. Better call for more fuel.

A quick cell phone discussion with the airline dispatcher–he agrees and sends the updated release fuel to the station. Then a courtesy call on the radio to the station staff: “We’re going to add another thousand pounds of fuel.” From the station: “Stand by.”

I can feel it coming . . .

Finally, on the station frequency: “The fueler says you don’t need more fuel.”

Sigh. Did I ask the fueler if I need more fuel? Am I confused and can’t read the fuel gages myself and so was checking with him, especially knowing he doesn’t feel like driving back out to add more? No doubt, he’s checked the weather en route and we’ll just go with his judgment on this.

Don’t kick the dog . . . don’t kick the dog . . . “Uh, we’ll need another thousand pounds; he’ll be getting the fuel slip from dispatch any minute. When we get it, we’ll go.”

Just in case the Operations people forgot that we might have requested more fuel, not that I’m unclear on the amount on board. Give them the benefit of the doubt.

Operations: “Well, no one else has asked for more fuel today.”

Who the hell cares what anyone else has done? Who’s responsible for my flight–and who’ll answer for anything that goes wrong in the next thousand miles? Well honestly, I’d tell the FAA inquiry, they said no one else has asked for more fuel so I didn’t.

Before I could kick the dog, my First Officer jumped on the Ops frequency: “Ask the fueler if he’d like to add the thousand here, or drive about five hundred miles down the road and refuel us when we divert.”

Good answer! A kind of “nudge” to the dog.

I could go on, but I won’t. Suffice it to say that once we’re underway, things go more smoothly. But meanwhile, if you’re walking through the terminal, reconsider whether you really need to ask the flightcrew people you pass where the bathroom is (especially when they’re on their cellphones, grabbing a minute between flights to communicate with home), or whether you must ask them the “20-questions” starter, “am I in the right place?”

Just don’t ask or better yet, think before you do. This simple advice might make life smoother for your dog when you get home.

Sweet Tart Time Warp: The Three Hour Sunset

Posted in air travel, airline cartoon, airline delays, airliner, airlines, airport, cruise ship, cruising, flight, flight attendant, flight crew, jet, life, parenthood, passenger, pilot, travel, travel tips with tags , , , , , , , , , , on May 6, 2010 by Chris Manno

You point the nose west and settle into cruise and it finally hits you: this sunset doesn’t want to end. That’s the moment when the past catches up with the present and lets you in on a little secret about the future. That is, time depends on where you’re going. Long? Short? Brief? Interminable? It’s all a question of direction.

As a kid in fourth grade I had pretty much worked out the science of this revolutionary discovery using my newly acquired mathematical tools like long division and multiplication, scratching calculations on three ring binder paper while downing Sweet Tarts for brain fuel and watching Dick Van Dyke Show reruns. According to my calculations, if I flew west to east at just the right speed, given the turning of the earth below and my jet’s speed, time would stand still because I’d be over the exact same spot. Kind of a grade school version of the geosynchronous orbit.

Fast forward to my adulthood and the opportunity to examine that theory from my present job site at thirty-plus thousand feet and .77 Mach.

One thing I hadn’t accounted for in my grade school theorizing was the fact that as an airline pilot and an adult, I’d be lazy enough (and senior enough) to not fly early in the morning. So I’d be flying mostly east to west, joining the tide of blinking strobes creasing the sky late in the day, sailing to the coast. And in that physical reality, I find that I was halfway right: the sunset goes on forever as we chase the sun west.

But in the most part–damn the math and Sweet Tarts–I was just plain old wrong. No geosynchronous orbit. Not time standing still. But the important lesson: time depends on where you’re going. That’s a matter of proportion and substance, not speed and duration. Here’s why.

This sunset was observed at sea level. Actually, nine decks up from sea level and it should be noted, on a cruise ship with a camera and a vodka tonic in hand rather than Sweet Tarts and a number two pencil. Two other factors are fundamentally different as well.

The ship was cruising at a leisurely twenty knots, rather than my work-related obligatory four hundred plus knot cruise speed. And in the second clause is the most significant distinction: work. At altitude, I’m at work. At sea level–especially at sea–I’m not.

That seaside sunset lasted about two minutes. The week long cruise in retrospect seems now more like a matter of a day or two. But the months leading up to the cruise–and especially the maintenance-delayed flight to the port city–seemed like forever.

By contrast, once the jet’s landing gear is tucked into the gear wells, time slows to a creep. There’s the inverse relationship: at high speed and high altitude, time drags slower than Christmas.

By contrast, sea level–“sea” being a key word, particularly on a beach or a cruise ship–when not at work flies by like a lightning bolt, a brilliant flash disappearing in a squiggly swirl of smoke and landing somewhere far away. The thunder lingers, like the stack of vacation pictures, but predictably fades with time till you can only barely remember the original brilliance.

Same way with parenthood, and families and important events and people. Gone in a flash, yet the times in between seem to drag on. Not that there aren’t dazzling views on the way, incidental in only the fact that they’re unanticipated, but breathtaking nonetheless.

And it would be shortsighted to discount all the friends and family and events waiting ahead in unanticipated places and times of equally rewarding experiences encountered along the way to the next “big event.”

Maybe the real secret is this: the whole journey is the big deal; the events just the waypoints along the way. Maybe it never was about a geosynchronous life, hovering over a here and now. Maybe in the interminable sunset between events–the time warp–there’s also a meaningful now that sets into relief the precious moments of past and present.

So maybe there’s no time warp after all, and fourth grade math and youthful perspective not withstanding, no need for it either. The real deal is in the journey and whether at five hundred miles and hour or ten, sea level or flight level, you’re speeding onward nonetheless.

Hard as it is to admit, the times in between the momentous events are the majority of the journey, rather than the sideshow. Never mind long division–I always suspected it would lead to no good–and I’ll take the Vodka tonic over the Sweet tarts nowadays. But from the time from of fourth grade to forty-plus, one thing is clear: time, distance, place and people go by too quickly when you don’t want them to.

I think I’ll spend a little more time concentrating on the ride. Long or short, there are only so many sunsets to go.

Flightcrew Zoo: Stupid Layover Tricks

Posted in air travel, airline cartoon, airliner, airlines, airport, cartoon, cruise ship, flight attendant, flight crew, hotels, jet, layover, passenger, pilot, travel, travel tips with tags , , , , , , , , , , , on May 3, 2010 by Chris Manno

When you’re shipwrecked with fellow crewmembers, there forms a special bond. Over the years, I’ve shared a few exceptionally memorable times “shipwrecked” on layovers with pilots and flight attendants who have become lifelong friends. Here are a couple of the most memorable stories.

Mile High-Jinks

Dave was a fairly senior 777 captain when he took early retirement a few years back. Before he did, when we’d pass in the terminal, besides saying “hi,” one of us would grab the other and say to our first officer, if they were nearby, “He can verify that galley story I told you is true.”

And the story was from twenty-plus years ago when Dave was a DC-10 First Officer and I was the Flight Engineer. We flew all month with the same flight attendants, enjoying long layovers in downtown Chicago. The core group of us–me, Dave, Jennifer, Marianne, Lynne and sometimes Lonnie (whom Marianne admonished for “wearing too much make-up for daytime”) went out every night in Chicago to some club or other night place. Everyone became fast friends and hated to see the end of the month come which would mean no more weekly Chicago long layovers.

To make our last trip memorable, the inherently devilish Marianne dreamed up a plan. During our last leg from Detroit to DFW late one night, I got a call on the flight deck. “There’s something wrong with the P-Lift,” Lonnie said. “Can you come back and have a look?” The “P-Lift” was one of the elevators from the mid-cabin galley to the lower deck galley. Typical that there would be a problem and being the engineer, typical that I’d have to go back and see about fixing it.

“They’re having trouble with the P-Lift,” I told Bob, the leisure suit-wearing captain who ditched us in Chicago every layover to go out with his boyfriend, we suspected, and also to let Dave know I’d be gone. “Be right back.” I grabbed my flashlight, turned on all the fuel boost pumps and headed for the main galley.

“Downstairs,” Lonnie deadpanned, pointing to the P-Lift. Okay, I thought the P-Lift was the problem, but let’s go downstairs. I hopped in, closed the door and pressed the down arrow. The lift lowered me into the darkness below. Hmmm, good thing I brought my flashlight.

Every ORD layover included a stop here after midnight.

The door opened to candlelight in the lower lobe galley. Blankets and pillows covered the floor, and Marianne, Jennifer and Lynne were sprawled out in their nightgowns. “Want to join our slumber party?” Marianne asked, the three of them totally ignoring the 250+ passengers upstairs.

About twenty minutes later, I re-entered the darkened cockpit acting as nonchalant as possible. “Uh, Dave,” I said, “I think you’d better go have a look.” Maybe he knew what was up, but he wasted no time unstrapping and heading back. At least twenty minutes later, Dave returned, grinning. As soon as he did, Bob started to unstrap, maybe thinking it was his turn but Dave very pointedly said “No!” All’s well, he said–no need for you to leave the cockpit. The ladies would have killed us if he’d shown up.

Before Dave retired, our First officers would shake their heads in disbelief at the story but with verification, they could only think back on “the good old days”–such a thing would never happen today.

I still see Marianne now and again, Lonnie too. Lynne quit flying in the 1990s, and Jennifer worked on all of her flight ratings and is no longer a flight attendant but rather, a fairly senior First Officer with us now.

Man The Lifeboats!

Back in the 1990s, we used to have long layovers in Long Beach on the Queen Mary, which had been converted into a floating hotel. We used to convene in the forward lounge which was an art-deco masterpiece. The fun trick was to recruit flight attendants who’d never been to The Queen to have a beverage on the forward veranda of the bar, outside overlooking Long Beach harbor.  The trick in that was the magic hour of 7pm, when they blew the ship’s horn which was located just above the veranda.  More than a few spilled drinks and near heart attacks resulted from the uninitiated experiencing that heart-stopping blast.

My First Officer and I had a good laugh at our flight attendants’ expense on one such trip. One in particular, Rhonda (I still see her now and then) vowed to get even, but we figured it was all in good fun and so thought nothing of it.

That particular layover, The Queen was full and so both he and I had been given adjoining suites instead of the regular crew cabins. Of course, the flight attendants didn’t believe us when we told them. “Here,” my First Officer said to Rhonda, handing her his room key, “see for yourself. I’ll get another key at the desk.” They left us to tour the ship–including his suite–while we opted to stay and watch the NBA playoffs in the lounge.

A couple hours later, the game ended and we headed below decks, me to my suite and my F/O to the front desk to get another key. We had fifteen hours before we had to fly again and so I was looking forward to at least ten hours of good sleep.

As soon as I unlocked my door, I heard water running. Not a good sign, especially on a ship, I decided. At the same moment–maybe I was a little slow from a couple cold beverages–I noticed that I was standing in an inch of water that was beginning to slosh. Again, the beverage-effect: WE’RE SINKING! I grabbed the phone and called the front desk . . . to the lifeboats! She’s going down! “Uh,” I stammered, “I need a plumber pretty quick here.”

A few minutes later, I had both a plumber and hotel security in my cabin. The plumber removed the towels stuffed in the sink and tub and had turned off the water. Hotel Security began to grill me. “Why did you flood your room?” Rhonda. “What?” I tried to act indignant. “Why would I douche out my own room?” The F/O’s key, the adjoining room. She’d gotten her revenge.

Eventually, the Security Agent decided that he couldn’t prove that I’d flooded my cabin, but as punishment, I was given a virtual broom closet of a cabin–the ship was booked full and I believe it actually had been a broom closet at one point–and so I slept with one eye open looking for the ghost that legend has it prowls the old ship’s quarters.

Even now when I cross paths with Rhonda in the airport or even on a flight she smiles slyly; I smile, too. Thankfully, she stopped saying “you deserved it” about ten years back, although she never actually admitted to the deed nonetheless.

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Indigo Blooms In The Sky

Posted in air travel, airliner, airlines, airport, cartoon, flight, flight crew, jet, Uncategorized with tags , , , , , , , , on April 30, 2010 by Chris Manno

Sight and sound: here’s some electric blues custom made to go with the pictures and prose–listen while you read for the full effect.

Ready? Let’s go . . .

in·di·go ˈɪndɪˌgoʊ/ [in-di-goh] noun, plural-gos, -goes, adjective –noun

1. A blue dye obtained from various plants, esp. of the genus Indigofera, or manufactured synthetically. 2. indigo blue (def. 2). 3. any of numerous hairy plants belonging to the genus Indigofera, of the legume family, having pinnate leaves and clusters of usually red or purple flowers. 4.a color ranging from a deep violet blue to a dark, grayish blue.

Scientists and historians agree that indigo was produced two thousand years ago as a rich coloring agent made from the refining of various chalk-line substances. The word comes to us through a multitude of languages, most recently the Romanized version of the Greek term “indikon,” denoting the deep blue we know today. This, the learned men tell us, is “blue.”

What the hell do they know?

I’m here to tell you, blue is a place you climb to. You gird yourself in metal and plastic and glass, burn tons of jet fuel to a gas blue sheen and ride the rocket upward.

If you can wrap yourself in blue top and bottom, you’re there, screaming along but so high you’d hardly notice by looking way back down to the junk on the ground that creeps by in miniature.

I’ve rolled in it like a dog in the grass, slats of sunlight and blue and brown dirt falling in a kaleidoscope maze that hints of up or down but who cares? The blue sky has no top or bottom.

I’ve done the rendezvous in the blue dozens of times. You track down that gas station in the wide sky, glide in behind the tanker and perform the footless elephant ballet, taking on tons more fuel so you can sail across a whole ocean.

That’s a good feeling, high and hot and fully fueled heading out over a blue ocean below and above. Seriously, the only time you can have too much jet fuel is when you’re on fire.

And I’ve done it without the airplane, actually. It’s not real smart–I don’t recommend it–but skydiving’s pure blue: fall out that door and when the tumbling and pitching gives way (be patient!) to a hundred twenty miles per hour straight down, above below beyond–you’ve got blue. You can’t miss it, because all you have is sky.

Nowadays it’s a calmer (most of the time) deeper blue. Tamer, thankfully, but no less spectacular. There’s time to wonder at an undercast, the crossing of time and space, to appreciate the passage of both. To think, to look into the blue and see more than just clouds and sky.

Wrapped in blue is to be transported. Are you still listening? That’s a doubled up “B” and “E” string nipping at the heels of a triplet-feel backbeat, chasing Pentatonic stair steps after a three-chord blues riff that really doesn’t notice or care.

You can plant yourself in the middle of blues–safer than falling out of a plane, trust me–and it will carry you away swift and sure as a jumbo jet. Doesn’t matter whether you’re pulling the notes out of a Strat or laying back on drums and riding the time on a mellow brass cymbal big enough to roof a small shed or even just listening, blues wants to wrap you up, to make light in the dark, to carry you as far as you’re willing to fly.

When you’re in the middle of that, when your band is locking into a steady blues progression like the tide on the blue sea, you’re not even playing an instrument–you’re riding the blues. And when the crowd gets it and everyone’s flying, living the blues you just never want the moment to end.

And it never does anyway. There’s always a backbeat, a riff, a wide open sky to be written on like the a blank page of sheet music. There are a million shades of blue across a spectrum of time and space, slivers of sunlight splitting dark into blue like the minor notes talking back to the blues chords against the melody, sunlight poking through cloud breaks.

It’s the best you can do, all wrapped in the blue. And everybody wants it that way: bluer, brighter, faster, higher, louder. If you can surround yourself with it–so much the better. Then you’re on your way.

So never mind those smart guys who live with both feet on the ground and speak of “Indigofera, of the legume family, having pinnate leaves and a color ranging from a deep violet blue to a dark, grayish blue.”

There’s a much simpler explanation that makes more sense to me: indigo blooms in the sky.

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The audio track “Indigo” written, performed and produced by

Chris Manno.

Copyright 2010. All Rights reserved.

Music distributed by

Beijing – Los Angeles


High Flight: I’ll Take The Low Life.

Posted in air travel, airline cartoon, airline delays, airliner, airlines, airport, flight attendant, flight crew, flight delays, passenger, travel with tags , , , , , , , , , , , , , on April 27, 2010 by Chris Manno

The oddly symmetrical reality of flight is this: there’s only so much flying you can do without repeating yourself.

That’s not just because it all starts to look the same. Rather, it’s because if you keep flying, it actually WILL be the same: you’ll eventually circumnavigate the globe and end up over the same spot and on your way again if you don’t land.

But that’s not all. It’s also an inescapable reality that the higher you get the faster you can go, but the high price of altitude is that higher is colder and the air so thin you’d turn blue in a matter of seconds.

Sure, you’re able to skip over most of the weather because you’re above most of the atmosphere.

But then, where’s the bottom, the foundation upon which you can really ground the experience, to say you’ve been to, and not just over,  a significant landmark? Sure, you saw it–I see big stuff every workday as I crisscross the continent–but the difference between “up there” and down-to-earth is like night and day.

I have time to consider the distinction between higher and lower as I wait between flights in that great equalizer, the boarding area. Like the hospital waiting room, there’s only one and it’s filled with people from all socio-economic levels.  True, the “elite” travelers often wait in a separate lounge between flights, some even apparently entitled to the more rarefied air of “special services” whisked to the gate at the last minute on a private cart.

And sometimes, the casual traveler goes casually off the deep end, traveling in attire more suitable to cleaning out the garage than flying.

Nonetheless, I’ve seen the man in a suit that costs more than the car driven by the man seated next to him in the boarding area, elbow to elbow, waiting for the same flight. But that’s where the commonality ends.


For the travel “elite,” it seems like it’s always about time and I’m just guessing, more about where he’s going than where he’s waiting.  There’s an iciness there that you don’t want to bump into.

But for the infrequent traveler, the waiting is charged with the excitement of going, and they’ll actually drag you into the experience if you let them. And why the hell not? I’m glad to hear about what’s waiting after landing and often enough, wishing I was about to do the same thing, whether visiting friends or family or a resort destination. For them, the waiting is the anticipation of the opening act of a first-run play in which they’ll star.

For those simply rushing from point “A” to point “B,” the flight is a dull rerun of a show they’ve seen too many times, and the flying experience probably isn’t going to go well. There will be delays and traffic jams and diversions and cancellations. They won’t be part of the adventure but rather, a pain in the rear: there’s a schedule to keep, calls, texts, deals, dates, times, no flexibility, no slack. No wonder.

The infrequent flyer isn’t experiencing a “travel product,” but rather, is living an adventure. For them there’s still some wonder in the skies and in the process of climbing miles into the air, and they still like doing it.

It’s a moving tapestry that unfolds below them and time, rather than just the logjam between now and the big “then” of arrival is more than simply the endurance akin to a few hours spent in a dentist’s chair.

There’s more to the experience than just the slow passage of minutes and miles–rather, there’s the marvel of passing a mile every 7 seconds. There’s the view that stretches from horizon to horizon, the darker blue of space above and the mottled tan of a mid-continent mountain range in between. There are monstrous cumulonimbi thundering about harmlessly below

and rivers wandering lazily into the sunset.

There are hardly words to describe how the sun gathers in the day and runs off like a thief to the west, chased by a moon sliver and the evening star.

So I guess what you see and how it strikes you depends on how high you are. There’s warmth and red-blooded breathable pleasure the lower you go. If you take a little of that with you as climb higher–and we do to a maximum pressure differential of 8.32 psi at altitude–suddenly the experience is truly more of a wondrous passage than a tedious transport.

Which brings me back to the symmetrical reality of flight: there’s only so much flying you can do without repeating yourself. And in over 17,000 flight hours, I guess I’ve flown enough miles to circle the globe more than a few times and so I keep crossing over the same spots. That being the case, how does one preserve the wonder of flight, and why?

Helps to have a touch of the Earth in you, and a memory of the days when flight was the exception rather than the rule. And the awareness that the everyday in the sky is anything but for everyone other than the few. That’s the low life: the life on the surface, grounded in that realization. Puts flight into perspective.

It’s the eyes of the non-flyers that see such things truly. The renowned Ski Parker, a professor at USC’s School of Flight Safety and Accident Investigation once asked me, “If you and a non-pilot layman were to witness an aircraft crash, who’d be the more reliable witness?”

In my first few thousand hours of pilot time I couldn’t accept his answer, but now I know he was right: those with clear eyes, without thousands of repetitions skewing both expectations and memory have the truest vision of flight.

That’s what grounds the experience, which provides a foundational value for the coolness of flight. If I capture in text the head rush of shoving throttles forward, thundering down the runway like a runaway freight train, then pulling back and lifting off; and share that with those seeing with clear eyes, then I share the vision–which is what originally got me into flying and helped me over the bazillion hurdles enroute–and preserve that clear vision too.


And okay, I’m still a sucker for jet piloting, still get a rush out of it all. But I realize too that the enduring reward comes from sharing that with those un-jaded and unaccustomed to the thrill. Down to earth, where it’s warm and clear, is where that view is. That’s where all the important stuff, like home and family and an appreciation for flight lives.

See you there. Which, actually, is right here.

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Flight Deck: Zoom With A View.

Posted in air travel, airline cartoon, airline delays, airline ticket prices, airliner, airlines, airport, airport security, cartoon, elderly traveller, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , , , , , , , on April 21, 2010 by Chris Manno

Wanted: the lucky few with vision.

Job title: Zoom With A View.

“Applicant must be willing to sit for long hours looking out window at ever-changing sky. Hours vary, as does the sky, and applicants must have the ability to stay alert regardless of the hour.

Must have the ability to play nicely with others, particularly in crowded airspace . . .

. . . where “bumping into a stranger” is never a good thing.

Job often requires eating on the fly.

Working with fun people in very close quarters.

Must keep an eye on details inside, while appreciating what’s going on outside as well.

Applicants must demonstrate innovative vision in traffic jams . . .

and an ability to capture a moment visually doesn’t hurt.


And on the ground . . .

Old meets new in Louisville

. . . it’s helpful to have an eye for the sublime,

. . . and a tolerance for the absurd.

Workplace security is provided by a specialized force of hand-picked officials

trained and employed by a government agency.

How can you NOT rest easy when they are responsible for your security? Well, never mind that.

Paperwork is kept to a minimum,

. . . and stunning views are at the maximum

. . . if you just look.

Nonetheless, must see that people are what really matter anyway

especially when it’s “us against the world” of delays and weather and maintenance problems . . .

. . .  you realize who your friends are,

sometimes, if you’re lucky, for life.

So vision is key, maintaining perspective crucial. Applicants must be able to perceive magnificence in the minute

in order to realize what really matters, and be able to recognize your own minuteness next to the magnificient

in order to see with humility

and perceive humanity with the the appropriate respect.

Applicants simply need several thousand pilot hours of jet time to apply; approximately one in two hundred will be selected.

Views provided free.

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