Didn’t help much when you were a kid, at night, scared, and your mom said, “There’s no monster–go to sleep,” did it? Because fear doesn’t respond well to “shut up.”
So rather than dismissing the fears of white-knuckle flyers by saying, “There’s nothing to worry about,” I’ve taken to asking those fearful passengers, “What is it that worries you about flying?” That way we can actually examine their area of concern and shed a little light in their darkness, maybe helping them relax. It’ll be a long night otherwise, plus a lot of wasted fear that could have been vanquished with the flip of a light switch.
Here’s some of what I’ve been told by fearful flyers, plus what I’ve been able to pass along to them to help worry less, or even not at all. If you know someone who is afraid to fly, share this with them–it might help. If you have concerns about flying, share them with me. I want to be able to help you and the countless others who’d like to fly–or have partners or family who wish they’d fly–to understand what not to worry about when it comes to flying.

Welcome aboard!
From what I’ve gathered from nervous folks before or after a flight, several key worries seem to recur among the group. Most of these concerns center around a particular phase of flight (for example, take-off) or a flight sensation (say, turbulence, or a rapid descent) but the common denominator in them all is this: the unknown. Like the darkness in that scared kid’s bedroom. So let me shed some light on these areas to fill in the blanks for you, to unveil the unknown so you can relax. Because what you don’t know can help you.
First, of course, is The Take-Off. Seems like you just rocket down the runway in a thunderous roar, tilt back and climb off the runway, right?
If you only knew.
First, you should know that every parameter involved in the take-off, from aircraft weight to fuel weight to wind factors to runway slope to outside air temperature to aircraft center of gravity are all computed to the nearest hundredth–and then recomputed one more time before we reach the end of the runway.
That’s important for me–and for you–because we need to have the correct speed and thrust setting for the exact conditions. And think for a minute about both thrust settings and speeds.
Here’s the big boy engine–one of two, of course–on my jet, the 737-800. It can put out up to 27,000 pounds of thrust, but we seldom use more than 22,000 pounds per take-off.
So what? The “so what” is that means we have five tons of thrust to spare if we need it. We are actually over-powered if we need the extra kick. And consider this when you think of that: the design of the jet is that if we achieve a certain minimum speed (yes, that’s calculated and recalculated before flight) I can continue the take-off on just one big boy engine–easily. Or, if I’m below the maximum stopping speed (ditto the “recalculated” comment above) I can safely abort on the runway.
And in case you’re reading for detail, yes, the maximum stopping speed will ALWAYS be above the minimum single-engine take-off speed, so ultimately, the deck is stacked in our favor: we can take-off or stop under all conditions. Feeling more secure on take-off yet? Well wait–we’re not done rigging things our way.
There’s a safety margin built into the safety margin: we know what the stopping capability of the jet is–but we’ll knock 20% off of the performance, adding an additional safety margin to our stopping capability. In other words, if we know it takes 4,000 feet to stop at our precisely recalculated weight–we’ll require 5,000 feet of runway to do it.
But wait–we’re still not done stacking the deck in our favor.
Although we have thrust reversers that will throw out a 22 ton anchor to stop us–we won’t even count their effect and will calculate the stopping distance without them.
So let’s recap: on take-off, we have tons of extra thrust available if we need it. The aircraft is designed to fly–and fly well–on just one engine, once we reach the minimum take-off speed. And that speed is always below the maximum stopping speed based on factors biased toward a safe stop as I explained.
So we can stop or go, safely, no matter what. That’s all part of the design of your jet.
Those design limits affect another in-flight boogie-man, turbulence. The engineers designed a load factor limit way above anything a rational person would ever expect.
That is, they took a G-limit that would probably give a horse an aneurysm, then again, added 50% to it. That’s the limit for operating the aircraft in turbulence. Wait for it . . .

. . . then they added another 20% to that for good measure. Your jet is designed to endure a shaking like Charro on crack and still go about its business. Although I’ve never asked a nervous flyer because I’m trying to calm them, not piss them off, if you are a white knuckle flyer, do you worry about your car falling apart whenever you cross railroad tracks? Probably not–even though your car is NOT designed with the stress tolerances of our jet. Just something to think about.
Now, let’s turn to the third big bagaboo: landing. There’s probably a lot about landing that you don’t know that would most likely make you feel more confident if you did.
First, once again, safety margins: the landing stopping distances are biased in our favor with 20% additional distance tacked on, plus our thrust reversers and their enormous power not even counted. Put that in your hip pocket and now let’s talk about weather.
It looks like pea soup from the cabin windows, doesn’t it? But not from where I sit.
It’s like x-ray vision: see the runway outline? It’s exactly overlaying the real runway, computed by a half dozen computers reading a handful of GPS systems reading a couple dozen satellites and figuring our position accurately to within a matter of feet. So, whether there’s pea soup from our cruise altitude to the ground, no matter: I can see accurately and we will land safely.
Or, if I’m not satisfied that the byzantine range of safe landing requirements are met, we have the fuel to go elsewhere. And the entire enroute portion of our flight, I’m constantly checking the destination weather, as well as the weather at potential divert options.
That’s one of the many things I’m doing on the flight deck so you can relax in back and enjoy the inflight entertainment (they were showing “The Office” last week). I have an eye on our “special clock”–fuel flow–which is our most meaningful measurement of how long we can fly. If things turn bad weatherwise at our destination, no problem: we’ll land at a safe and suitable alternate with lots of extra gas for unforeseen contingencies. That’s kind of the way I’m designed, after 25 years in this airline’s cockpits. And they back me 110% on that.
So let’s review the landing edge we’ve claimed for ourselves: we will have fuel to fly to our destination, shoot an approach and if it’s not satisfactory for any one of a hundred good reasons I can and do think of–we’re out of town, safely to an alternate with better conditions. Our stopping distance is biased in our favor. And I have been graciously granted x-ray vision by my airline (you should know that my airline, American Airlines, and Alaska are the only two using this “Heads Up Display” system) for all critical phases of flight.
Finally, there’s the big catch-all nervous flyer concern, and that is, not being in control. Right?
Wrong. You are in control just by choosing your flight. If it is on a major carrier–not a “regional” or “commuter” air carrier, you get me. Not just “me” as in me, but all of us and I’m typical of the major airline pilot: seven years as an Air Force pilot flying worldwide, twenty-five plus years in our cockpits, captain since 1991, and many, many thousands of pilot-in-command hours with the commensurate number of take-off and landings to match. Like all of our cockpit crews, “this ain’t my first rodeo.” You’ve chosen your crew well–by choosing a major U.S. airline.

You also chose well in your aircraft options by choosing a major airline with a huge maintenance and engineering department keeping the state-of-the-art jets healthy. And the airline has thousands of highly experienced and rigorously qualified pilots operating their fleet safely. Add to that your new-found insight into take-offs, turbulence and landing and you are in control as soon as you wisely book your flight.
That’s all it takes, and everything in regard to your flight safety is biased in your favor. Does that help shed a little more light on your darkest thoughts about flying?
If you are a fearful flyer, or if you know one, share this blog. Hopefully it makes one major point that helps folks relax in the air: there’s a lot of stuff to not worry about. If only your mom had explained when she told you that so many years ago.


When I lived in Honolulu, over time I grew to take the visual for granted. That hit me one evening as I was taking out the garbage. Over my head, spread out like a splash of spilled paint, a furious crimson sunset vaulted across the sky.
Good thing I took out the garbage.
“They all lifting their window shades to look out the windows!” she bellowed.
Mt. St. Helen’s north face–blown off in 1981, buried in recent snow but the story’s clear enough, isn’t it? Stupid me for being heads-down, just another departure with a little fuel imbalance and navigation hassle thrown in. But there was more.
St. Helens’ big sister, Ranier looking stately as ever with a 14,410 stature of quiet dignity. Almost missed that too, but truly, she’s hard to miss.
God we have a lot of pointy stuff in this country, don’t we? In fact, take a look at the carpet of rocks that is the Sierras. I can’t even imagine the cajones of those who crossed this monstrous tract on foot.
And it’s not just the peakish stuff–we have magnificent ditches, too. The Grand Canyon sneaks up on you too, embarassing those who don’t notice until the trash is full that there are wondrous things silently waiting to suck the breath out of you.
And let’s nod to civilization. Now and again, a concrete ridge pops out of an undercast with man made peaks and valleys of vertical beauty:
And you want dunes? We have real dunes too. If you were on the ground, this would be a nasty sandstorm in Arizona, wouldn’t it? But from the heaven’s eye view, this is a beautifully painted, delicate marzipan.
Sure, there’s always the office. Always work. But.

He also offered to be my “bodyguard” for $5, but I was with Ben The Dependable Copilot, and Ben’s about 6′ 2″ and weighs in about 220, so I passed. But still.
Some folks just don’t get out much, but this being the holiday season, they’re of necessity heading to “somewhere else” and you know what the fastest way is from point “A” to point “B,” right?
Maybe there’s too much of a good thing on either end–eating, drinking, whatever. Problem is, airline crews are kind of stuck in the middle: between wherever “here” and “there” is for the traveling public, our workplace is the waiting room.
I guess folks just make themselves at home, or forget they’re not at home. Either way, our “workplace” is more bizarre than ever during the holidays as a result. The trick is to not only act like you don’t notice (step around the seemingly dead body for whom apparently stretching out on the floor is fine), but to try to act nonchalant when you do–which sometimes is difficult.
The on-board weirdness is predictable, with holiday travelers who are often infrequent flyers. Go ahead, mop the lavatory floor with your socks, Mr. Seldom Travels By Air. I don’t want to even think about it, but I am grateful that at least somebody’s cleaning that outhouse floor, even if the flight attendants are gagging when you do.
I don’t mind for two reasons. One is because no matter how many times airlines, air travel organizations or even travel agents tell you that you need to bring your own food (and water if you want real convenience), you’d rather be surprised.

Come to think of it, weirdness and all, this is a great time of year to be an airline pilot, to fly families and friends to reunions and holiday gatherings.
Since the early 90’s, I’ve been flying the MD80, assuming as I did that as airliners went, the jet was comparable to other commercial airliners.
In the past twenty years, technology has marched on in all manufacturing and the airline biz is no exception. Sure, there have been several add-on systems that have helped the MD80 struggle along in today’s airline environment. But that’s pretty much the macro and micro view of the problem with the MD80: rather than redesign, MacDonnell-Douglas just added a few things to an already aging airframe.
By contrast, Boeing has kept pace with new capabilities by redesigning and refining what’s worked well. When they enlarged the 737 to the present -800 model I fly, they added more wing and more power with the newest CFM-56 engines with 27,000 pounds of thrust each. Douglas stretched the DC-9 by adding fuselage plugs before and after the same old wing. And the engines are the same Pratt & Whitney JT8Ds they hung on the first ones in 1981.
Here’s the captain’s seat of the MD80 where my butt has been for at least 12,000 flight hours. At first glance, it doesn’t look like much but I learned to make it home: everything you need is within reasonable reach and locations and function make decent sense. There’s elbow room, plus room to stow stuff at your fingertips. That’s important.
Much better viz both inside and outside the 737. The seat is as comfortable and eureka! There’s a headrest–not so on the MD80. All of the 737 displays are readily reachable and easy to handle. The drawback? Not as much stowage or elbow room. Maybe the Boeing theory is that there’s ample display of anything you’d need a chart for, so you don’t need the side table to set up books and approach charts. It’s taking some creative adaptation on my part to get things in the “nest” where they’re useful, but that’s a fair trade for all of the improvements in displays and visibility in the Boeing.
Okay, that’s a quick look inside the cockpit. But the bigger question is, how do they compare flying-wise? And not sitting in the back which is, despite the frequent flyer nose-in-the-air attitude about it, “riding,” not flying.
But the 737 is even more powerful and you can feel it, particularly at the higher thrust ratings which we sometimes uses on short runways. It too accelerates well and climbs without a fuss–from 600 feet at DFW to 38,000 feet in less than twenty minutes, a pretty good rate for an airliner.
The MD80 must be wrestled down final because it shows a real vulnerability to induced roll moment. That is, a gust on one wing seems to more adversely lift that wing both higher and more extremely than you experience with the 737. Again, the wingloading on the Boeing is less, so the effects are less extreme. And at the top of the cruise envelope, you can rely on the 737 wing and engines: when you have to turn on the engine and airfoil anti-ice, there’s power and lift to spare. The MD80? Good luck.
Add to that the limitations of the MD80 ailerons: they’re not hydraulically boosted. Rather, they “fly” into position by means of a tab that is displaced by the control wheel. This induces an input lag (the tab has to be moved, then gain airload) which induces a slow response, plus I feel like the MD80 spoilers when they’re activated at slow speeds induce more unpleasant drag and sink than the 737’s again, probably, due to the high wing loading on the MD80.
I’m enjoying the tight, hydraulically boosted roll response on the 737. granted, after take-off and on departure, roll rates aren’t really important because there’s not much maneuvering required at anything other than standard rate. In that case, both jets have the response required and plenty of power.
Flight guidance? I was always happy with the MD80 command bar display system. To me, especially after so many hours, the command bars (the “hojo” wings) to me seem more easily assumable than the 737 crossbars which are a throwback to the old 727 or DC10 era.
Of course, the crosscheck is almost moot from the left seat which has the Head Up Display, or “HUD,” which synthesizes all of the information on my primary flight display–plus a few extras–and projects it all onto the glass in front of me. Essentially, I look through the information as we fly. It’s an amazing asset for poor weather and low visibility departures and approaches.
Night before last, going into a squally, low viz and gusty crosswind approach in Seattle, it was invaluable. Yes, it did take self-discipline to not look down and crosscheck the primary flight display, to instead trust the symbol generator and projector to not let me down in mid approach. But it was flawless: the generated runway target was a perfect overlay of the actual runway when we broke out of the soup at about 300 feet.
Depends on who you ask. But though it seems obvious to me from the inside, it’s a legitimate question I ask from the outside of other exclusive professions.
Well, I can give you a look behind the curtain in the airline pilot world if you’re interested. And also the perspective of captain, which is even more unique: I can remember flying in the First Officer position on the DC-10 one dark and stormy night going into Chicago. Options were running out; The Boss had to make a decision–and fast–whether to divert or to commit to the approach.
Because he had all of the authority, not me, and in fact I had the luxury of sitting back and watching him sweat it out. It’s good to be captain, right? It’s also tough to be captain as well.
Okay, we don’t have to go back that far, do we? Seems kind of boring, to me. But, that is where I came from and it has bearing, whether I’d like to admit it or not, on where I am now.
And along those lines, in college “too expensive” won out over “too stupid:” flying lessons were way out of my budget (I paid my own way through college) but skydiving was relatively cheap. You had to pay for a lift, which wasn’t all that much, and you were in flight just like that. Of course then you had make your own way back to the terra firma, but that was even cooler: flying without the plane! But still in the sky.
Actually, it was “flight screening” the Air Force paid for: who had two left feet? Who should the Air Force not invest a million dollars in for jet flight school because they’d end up washed out or dead?
Bigger and better flying followed. The Air Force decided to ship me off to Okinawa first, then Hawaii, for a total of seven years in the Pacific and worldwide. Good flying, around the clock and around the world.
Sat side-saddle for a year as DC-10 engineer. On that jet, I flew with legends and gods, in my mind anyway: these were pilots who’d flown a hundred combat sorties in Vietnam. Some had spent time as POWS. They’d flown the classics of the jet age, from Thuds to the Deuce to the Sabre jet; you name it.
Then I graduated to a copilot’s seat. Moving forward in the cockpit, now working one-on-one with that old breed of captain. I watched and learned. I fought the weather, the mechanical stuff, the air traffic problems, the schedule plus my own fatigue.
Sure, you’re at the top of the heap, blah-blah-blah. But for me, it’s now about being the guy to whom everyone else says, “Yeah, I bet that’s a tough decision” as I did to that DC-10 captain for whom I was the First Officer so many years ago.
That’s where who I am, the boring part I was describing before, takes over. It’s the lessons of calmness when hurtling downward at terminal velocity, a snarled parachute overhead and the realization that you have one shot at manually deploying your reserve chute–so make it a good one.
There’s neither panic nor fear, in fact there’s a deathly calm as you do the math and search for any inch of advantage you can get, the only emotion being a distant backroom anger at finding yourself here again. What’s scary is you’re not scared–you’re on task, concentrating.
And I’ve shared that look, words unspoken, with other captains on the crew bus. We’ve been in the same storm, faced the same narrowing of the pyramid. We’ve been steeled enough through years of the relentless fire to the point where we claim that deliberation, that scary calm, and do what we have to do. Nobody says a word, but the look traded says, goddam, we did that again and did it well, didn’t we? Nobody likes or goes after the top of the pyramid, but we all know it comes after us and we will stand our ground.
That’s kind of it. That’s who we are, which now you know, is because of where we come from.
I wear the four stripes which yeah, cuts a path down the jetbridge during boarding. But that’s all eyewash to me, just things passengers need to see to feel confident at shotgun speed seven miles up, comfortably unaware of the pyramid closing in on us. It really doesn’t mean squat there.





Let’s just cut to the chase: here’s what you really want to know. In fact, let’s just go over important facts you NEED to know if you’re going to deal with flight attendants (of course you are, in flight), or date a flight attendant (you THINK you are, but that’s in YOUR dream, not theirs and they don’t get much sleep these days anyway), or maybe even you want to BE one (What, you’re finally off suicide watch, now this? Break the Prozac in half). Anyway, learn THIS:
Not that you don’t deserve it: they’ve asked one hundred people before you the same simple question–“What would you like to drink?” And they’ve answered the what do you have question at least as many times, plus they made a P.A. giving you the answers ahead of time. So, when you in row 32 ask again anyway, they have a soothing, pleasant proximate answer that after a few minutes your brain finally deciphers correctly as, you stupid idiot, YOU SHALL HAVE NOTHING. To which I would add, “you douchebag” but Flight Attendants are more skilled and less vulgar than I am. Bottom line: don’t be an idiot.
Let’s face it–you’re in a sardine can for hours on end. In the cockpit, I actually have separate zone-controlled (by me) air conditioning and recirculation. Yes, it is good to be captain. And sure, you have some weird ideas about what goes on beyond that cockpit door, don’t you?
Suffice it to say that we pilots get “the royal treatment.” Now let’s move on.
Back to the long metal tube you’re paying a few bucks to be trapped in rather than face the freeway for days on end getting to whatever destination you’ve coughed up your vacation savings for.
Well, the cabin is their workplace, too. As long as they’re trapped and required to endure assorted emissions from both of your ends (sometimes you’d have to think that the ones from your south end are more tolerable than the “what do you have?” stuff coming out topside), they deserve a chance to defend themselves. And when you travel, especially as much as we do on a flightcrew, diet is at best a catch as catch can thing. That end result is bad, eventually.


Finally, here’s the last and probably most important thing you should know:
They can handle the 90 pound emergency exit door or the even heavier cabin doors. They know the route by feel and by heart to the nearest emergency exit in a smoke-filled cabin–and they’ll take you there. They are ready with first aid and CPR and a defibrillator and a fire extinguisher and oxygen and anything else you or I might need in flight. Not what we “want” in flight, although they take care of all they can–but most importantly, what you need to make it off the plane alive in any circumstance.
They’re not leaving without you, even if they have to haul your ass out of a burning plane themselves. To me, that’s amazing.
Do I have to spell this out for you? You should respect and appreciate the unique and giving individuals who are the flight attendants on your flight. Or in my case, I appreciate the one who is my partner for life. Or there’ll be an ass-whuppin’ in short order for you and me alike.
You hear the name, you see the pilot, but who is this person, “the airline captain” in whom you place your trust?
The last hurdles between you and the real jet in the blue sky is the Maneuvers Validation, then the Rating ride. The “Maneuvers Val” as everyone calls it is a four hour test involving all of the most important performance standards: precision and non-precision (what a pain in the ass) approaches, Category 3 (300 yards visibility) hand flown, single engine and dual; systems failures and how you handle not only malfunctions, but also the crew. You’re the captain remember?
Doesn’t mean you don’t worry about the one shot deal facing you. Twenty-five years with the airline and never a busted check. But everything only gets more complex and challenging as time goes on–you can’t even imagine how anyone comes off the street into this career field–so there’s no slack even after 17,000 flight hours.
CONCENTRATE! You know The Dead Zone between 80 knots and rotate speed at 143. You don’t bite on the wrong abort: you have a split second to decide and correctly announce “continue” despite the angry yellow master caution light glaring through the bottom of the HUD.
And so it went: slow, careful, deliberate. You’ve been a captain for over nineteen years–you take it slow and methodical; as your old CRM former fighter pilot bud used to say, “First and always, take a deep breath and say can you believe this son-of-bitch is still flying?”
heading for the trash. Because the only piece of paper that really matters is in hand:
The ticket: type rated as captain in the Boeing-737-800. The end of hours of study, classes, computer based training, manuals, systems trainers and full motion simulators. All of them, and every bit of the considerable effort it took to thread the needle through yet another aircraft qualification were all to put you on the doorstep of yet another flying opportunity.
That day, the first flight, is best seen in pictures, and here they are.
The day starts early, but somehow you don’t mind. It’s like Christmas morning, and there’s a new jet under the tree. The eyes just pop open.
Check out your new ship. From the terminal? The jetbridge? Heck no–you go downstairs and meet her where she’s waiting patiently, already loaded up with fifteen tons of jet fuel, ready to leap off to the coast.
Couple of these bad boys slung under the wing will be needing about 20,000 pounds of that jet fuel to hurl us across the country.
You’re seldom out here at this hour of the morning, and that’s by choice–and seniority. But it’s almost like returning to your roots, back to earlier days when you weren’t senior but were glad nonetheless for any flying schedule. When you appreciated how many people wished they had the job of climbing into the cockpit and not just riding, but actually making it happen.
It’s a new day, isn’t it, both literally and figuratively? And there’s nothing like the feeling of anticipation on a ramp with loaded jets like a team of horses ready to break loose and gallop away. You need to saddle up.
And the seat of the pants feeling: it’s all different now. It’s like you were married to the MD-80 for twenty-plus years, but now you’re sleeping with someone else. You knew every move she made in her sleep, her breathing; now it’s all different: the shudder of the wing in chop, the movement of the throttles and the rumble of her pressurization. Cues mean something new, you’re still trying to read her.
Enjoy that cup of coffee at the top of descent, then go do what you do best. With thankfulness for the good fortune to, as you will next month, every Tuesday fly this shiny new jet to Toronto; spend the night downtown, then on Wednesday, Chicago, then on to Seattle; stay downtown. Then on Thursday afternoon, one leg home.
Yeah, this one might get my ass whipped, but the story should be told.








That’s every bit as much a judgment call as you’ll ever make on the end of a runway or at decision height on an approach. No easy answer. Some things still feel rough. Most is okay, with a herculean effort. The First Officer? Solid as a rock, excellent pilot. But we’re both in the “new jet” phase with this beast. And the FAA will be in the front row, on board, second guessing you every step of the way. With the authority to ground you if you fail.


Here’s you on the controls: take it easy . . . what is this with the power steering? You’re flying with hamfists and pork brains, or at least that’s how it will feel in the back of the plane.



Anyone can fly like a pilot, but now you need to fly like an attorney. So many new restrictions and procedures that you can tell stem mostly from legal considerations and absolutely not from good flight practices. But that’s just the twenty-first century, right?
Pilot survival, from so many years ago. Back then, a “double-bang:” fly two sorties, back-to-back; formation, aerobatics–you name it. In between, a Coke and a bag of peanuts for you. The Coke had both caffeine and sugar to pep you up. Same deal now, at midpoint in every simulator session, in the Iron Kitchen now, in the Squadron Snack Bar back then, face still showing the outline of an oxygen mask, hair matted from a helmet.
It gets this way eventually in all aircraft ground school:
Now it’s all about the exams on Friday: the 14 “Immediate Action Items” which have to be regurgitated verbatim–or the whole exam process stops. No references, besides your already overloaded brain.
Then finally, a one hour exam on an active Flight Management Computer: can you manually (the jet does this itself via data link) input the route of flight, nav data and then use it for intercepts, route changes, climbs, descents, restrictions and holding without ending up lost over Bumfuk, Egypt?
The navigation systems work as well, so it’s a completely integrated trainer–probably cost a bazillion dollars–but has room for chairs and books and active schematics to blend the cockpit and classroom.
A few more systems trainers and simulator sessions but mostly, ground school is all about getting out of ground school: the exams are dead ahead. Let’s get through them and move on.
