Depends on who you ask. But though it seems obvious to me from the inside, it’s a legitimate question I ask from the outside of other exclusive professions.
Well, I can give you a look behind the curtain in the airline pilot world if you’re interested. And also the perspective of captain, which is even more unique: I can remember flying in the First Officer position on the DC-10 one dark and stormy night going into Chicago. Options were running out; The Boss had to make a decision–and fast–whether to divert or to commit to the approach.
He looked to me for advice, which I gave him. “Not sure what the best thing would be,” he said, as if fishing for more. I smiled slyly and looked back across the cockpit, saying, “Yeah, I bet that’s a tough decision.”
Because he had all of the authority, not me, and in fact I had the luxury of sitting back and watching him sweat it out. It’s good to be captain, right? It’s also tough to be captain as well.
Well, I’ve had the experience now from the captain’s perspective nonstop since 1991. That’s when I got where I am, but not how. Let’s go way back.
Okay, we don’t have to go back that far, do we? Seems kind of boring, to me. But, that is where I came from and it has bearing, whether I’d like to admit it or not, on where I am now.
Seventh grade, control line planes and they really flew. Built ’em, eventually designing my own balsa wood constructions; slap on that infallible .049 engines and drive all the neighbors crazy with the noise, flying and eventually crashing my planes (learning a loop was easier in a jet than one of these control line planes) then fixing them to fly again. Did that all the way through high school. Radio controlled planes? Too expensive.
And along those lines, in college “too expensive” won out over “too stupid:” flying lessons were way out of my budget (I paid my own way through college) but skydiving was relatively cheap. You had to pay for a lift, which wasn’t all that much, and you were in flight just like that. Of course then you had make your own way back to the terra firma, but that was even cooler: flying without the plane! But still in the sky.
Bought my own parachute, budgeted a morning and afternoon jump on weekends. Thought I was immortal, which is really stupid, especially since over those years I saw a lot of folks get hurt jumping and took a few knocks myself and actually split a helmet when the wind dragged me across the asphalt and into a parked car (black eye; onlookers clapped because they thought it was planned). Dumb, dumb idea, but I learned a thing or two about life and death and fear in the process. Those lessons served me well later, as I’ll explain.
The Air Force helped me break that skydiving habit my senior year by paying for flying lessons. And one of my buddies who’d borrowed my skydiving rig made it final by shredding my chute when he landed in a tree.
Actually, it was “flight screening” the Air Force paid for: who had two left feet? Who should the Air Force not invest a million dollars in for jet flight school because they’d end up washed out or dead?
Of the fifty-some guys in my college graduating class who were qualified and competing for a pilot slot, I somehow ended up in the four who were actually selected for flight school. One washed out, one was killed flying low-level formation and the other guy now flies for Delta. But that’s another story.
Bigger and better flying followed. The Air Force decided to ship me off to Okinawa first, then Hawaii, for a total of seven years in the Pacific and worldwide. Good flying, around the clock and around the world.
And a few more pilot compadres got killed doing it, I should note to be honest. But we figured the risk was worth the reward, if not always the duty.
Couple buddies flying back in the states let me know “the airlines are hiring.” Yeah maybe, I thought. I have orders to fly the above White Rocket stateside now. Do I want to screw that up by getting out and starting over?
For the hell of it, I did a couple interviews. That’s all it took.
State-of-the-art jets and a wide open future: you could fly till sixty if you wanted! The Air Force would have you tied to a desk by your late thirties. You’d be done in the cockpit.
Sat side-saddle for a year as DC-10 engineer. On that jet, I flew with legends and gods, in my mind anyway: these were pilots who’d flown a hundred combat sorties in Vietnam. Some had spent time as POWS. They’d flown the classics of the jet age, from Thuds to the Deuce to the Sabre jet; you name it.
Some had flown with my father, a thirty-year USAF flyer. They were gentlemen, they had been baptized with fire in the air flying exotic stuff and even the first jetliners back when I was still in diapers. They were captains the likes of which, honestly, no longer exist.
I was humbled. I shut up and watched and learned: here’s how you lead a crew, here’s how you calmly handle the whirlwind when it erupts and you’re responsible for 250 plus lives.
Then I graduated to a copilot’s seat. Moving forward in the cockpit, now working one-on-one with that old breed of captain. I watched and learned. I fought the weather, the mechanical stuff, the air traffic problems, the schedule plus my own fatigue.
And loved it.
Earned my own set of captain’s wings six years almost to the day after I was hired. That’s unheard of today, where most First Officers have been here at least ten, some as many as twenty years. So I’m nothing special–rather, just damn lucky.
Now I live with what I call the captain’s pyramid, which probably isn’t what you think.
Sure, you’re at the top of the heap, blah-blah-blah. But for me, it’s now about being the guy to whom everyone else says, “Yeah, I bet that’s a tough decision” as I did to that DC-10 captain for whom I was the First Officer so many years ago.

The captain’s view is from inside that pyramid, and as you go up, as the flight becomes challenging due to weather or emergencies or a million other problems, you’re shoved upward, like it or not, ready or not, and lives are in the balance.
And it gets narrower. And there’s less room, but you have to make it work. You have to find the safe way out for you and your crew and all the souls on board.
That’s where who I am, the boring part I was describing before, takes over. It’s the lessons of calmness when hurtling downward at terminal velocity, a snarled parachute overhead and the realization that you have one shot at manually deploying your reserve chute–so make it a good one.
It’s the stormy nights over the most distant South Pacific nowhere land, a thousand miles from any shore and the knowledge that you must get on that tanker boom, vertigo or not from the moonlight through cloud breaks plus the turbulence and constant turning to avoid weather scrambling your equilibrium, you must and will hang on for your fuel–or your life is going to become “interesting. ”
It gives one the quiet calm at the eye of the storm, nose pointed up, climbing for all she’s worth but losing to the mountain you’ve been errantly vectored into in the thunderstorms of peak-ringed Mexico City.
There’s neither panic nor fear, in fact there’s a deathly calm as you do the math and search for any inch of advantage you can get, the only emotion being a distant backroom anger at finding yourself here again. What’s scary is you’re not scared–you’re on task, concentrating.
When that engine quits or worse, explodes; when the weather screws you and the windshear grabs for you, when the terrain (thanks, Mexico City Approach) smacks you in the face: you do what you gotta do. Calmly.
Because that’s where I came from. Like most captains, this ain’t my first rodeo.
And I’ve shared that look, words unspoken, with other captains on the crew bus. We’ve been in the same storm, faced the same narrowing of the pyramid. We’ve been steeled enough through years of the relentless fire to the point where we claim that deliberation, that scary calm, and do what we have to do. Nobody says a word, but the look traded says, goddam, we did that again and did it well, didn’t we? Nobody likes or goes after the top of the pyramid, but we all know it comes after us and we will stand our ground.
That’s kind of it. That’s who we are, which now you know, is because of where we come from.
Not everyone has a military background. Some of my favorite First Officers, the most capable pilots I know and the ones I absolutely need as the top of the pyramid closes in on us, are of all civilian background. And the ex-military folks, well, we’re all pretty much diecut and stamped.
I wear the four stripes which yeah, cuts a path down the jetbridge during boarding. But that’s all eyewash to me, just things passengers need to see to feel confident at shotgun speed seven miles up, comfortably unaware of the pyramid closing in on us. It really doesn’t mean squat there.
So I really don’t give a damn about the cosmetics of it all. Flying is what matters and what decides success or failure, not the outward trappings of the position. Which is why although now you do know, you needn’t even be concerned about who’s responsible for getting your feet safely back on the ground, predatory but invisible (to you) pyramid or no. My gig is flying, living up to the legacy of the giants who came before me and who taught me, employing the hard lessons I learned along the way.
That’s who your captain is, no matter what airline you’re on or who’s in the left seat of your jet. And from my perspective as an airline captain three decades after I first soloed, that’s really what it’s all about.
Who is the airline captain? Now you know.






Let’s just cut to the chase: here’s what you really want to know. In fact, let’s just go over important facts you NEED to know if you’re going to deal with flight attendants (of course you are, in flight), or date a flight attendant (you THINK you are, but that’s in YOUR dream, not theirs and they don’t get much sleep these days anyway), or maybe even you want to BE one (What, you’re finally off suicide watch, now this? Break the Prozac in half). Anyway, learn THIS:
Not that you don’t deserve it: they’ve asked one hundred people before you the same simple question–“What would you like to drink?” And they’ve answered the what do you have question at least as many times, plus they made a P.A. giving you the answers ahead of time. So, when you in row 32 ask again anyway, they have a soothing, pleasant proximate answer that after a few minutes your brain finally deciphers correctly as, you stupid idiot, YOU SHALL HAVE NOTHING. To which I would add, “you douchebag” but Flight Attendants are more skilled and less vulgar than I am. Bottom line: don’t be an idiot.
Let’s face it–you’re in a sardine can for hours on end. In the cockpit, I actually have separate zone-controlled (by me) air conditioning and recirculation. Yes, it is good to be captain. And sure, you have some weird ideas about what goes on beyond that cockpit door, don’t you?
Suffice it to say that we pilots get “the royal treatment.” Now let’s move on.
Back to the long metal tube you’re paying a few bucks to be trapped in rather than face the freeway for days on end getting to whatever destination you’ve coughed up your vacation savings for.
Well, the cabin is their workplace, too. As long as they’re trapped and required to endure assorted emissions from both of your ends (sometimes you’d have to think that the ones from your south end are more tolerable than the “what do you have?” stuff coming out topside), they deserve a chance to defend themselves. And when you travel, especially as much as we do on a flightcrew, diet is at best a catch as catch can thing. That end result is bad, eventually.


Finally, here’s the last and probably most important thing you should know:
They can handle the 90 pound emergency exit door or the even heavier cabin doors. They know the route by feel and by heart to the nearest emergency exit in a smoke-filled cabin–and they’ll take you there. They are ready with first aid and CPR and a defibrillator and a fire extinguisher and oxygen and anything else you or I might need in flight. Not what we “want” in flight, although they take care of all they can–but most importantly, what you need to make it off the plane alive in any circumstance.
They’re not leaving without you, even if they have to haul your ass out of a burning plane themselves. To me, that’s amazing.
Do I have to spell this out for you? You should respect and appreciate the unique and giving individuals who are the flight attendants on your flight. Or in my case, I appreciate the one who is my partner for life. Or there’ll be an ass-whuppin’ in short order for you and me alike.
You hear the name, you see the pilot, but who is this person, “the airline captain” in whom you place your trust?
The last hurdles between you and the real jet in the blue sky is the Maneuvers Validation, then the Rating ride. The “Maneuvers Val” as everyone calls it is a four hour test involving all of the most important performance standards: precision and non-precision (what a pain in the ass) approaches, Category 3 (300 yards visibility) hand flown, single engine and dual; systems failures and how you handle not only malfunctions, but also the crew. You’re the captain remember?
Doesn’t mean you don’t worry about the one shot deal facing you. Twenty-five years with the airline and never a busted check. But everything only gets more complex and challenging as time goes on–you can’t even imagine how anyone comes off the street into this career field–so there’s no slack even after 17,000 flight hours.
CONCENTRATE! You know The Dead Zone between 80 knots and rotate speed at 143. You don’t bite on the wrong abort: you have a split second to decide and correctly announce “continue” despite the angry yellow master caution light glaring through the bottom of the HUD.
And so it went: slow, careful, deliberate. You’ve been a captain for over nineteen years–you take it slow and methodical; as your old CRM former fighter pilot bud used to say, “First and always, take a deep breath and say can you believe this son-of-bitch is still flying?”
heading for the trash. Because the only piece of paper that really matters is in hand:
The ticket: type rated as captain in the Boeing-737-800. The end of hours of study, classes, computer based training, manuals, systems trainers and full motion simulators. All of them, and every bit of the considerable effort it took to thread the needle through yet another aircraft qualification were all to put you on the doorstep of yet another flying opportunity.
That day, the first flight, is best seen in pictures, and here they are.
The day starts early, but somehow you don’t mind. It’s like Christmas morning, and there’s a new jet under the tree. The eyes just pop open.
Check out your new ship. From the terminal? The jetbridge? Heck no–you go downstairs and meet her where she’s waiting patiently, already loaded up with fifteen tons of jet fuel, ready to leap off to the coast.
Couple of these bad boys slung under the wing will be needing about 20,000 pounds of that jet fuel to hurl us across the country.
You’re seldom out here at this hour of the morning, and that’s by choice–and seniority. But it’s almost like returning to your roots, back to earlier days when you weren’t senior but were glad nonetheless for any flying schedule. When you appreciated how many people wished they had the job of climbing into the cockpit and not just riding, but actually making it happen.
It’s a new day, isn’t it, both literally and figuratively? And there’s nothing like the feeling of anticipation on a ramp with loaded jets like a team of horses ready to break loose and gallop away. You need to saddle up.
And the seat of the pants feeling: it’s all different now. It’s like you were married to the MD-80 for twenty-plus years, but now you’re sleeping with someone else. You knew every move she made in her sleep, her breathing; now it’s all different: the shudder of the wing in chop, the movement of the throttles and the rumble of her pressurization. Cues mean something new, you’re still trying to read her.
Enjoy that cup of coffee at the top of descent, then go do what you do best. With thankfulness for the good fortune to, as you will next month, every Tuesday fly this shiny new jet to Toronto; spend the night downtown, then on Wednesday, Chicago, then on to Seattle; stay downtown. Then on Thursday afternoon, one leg home.
Yeah, this one might get my ass whipped, but the story should be told.








That’s every bit as much a judgment call as you’ll ever make on the end of a runway or at decision height on an approach. No easy answer. Some things still feel rough. Most is okay, with a herculean effort. The First Officer? Solid as a rock, excellent pilot. But we’re both in the “new jet” phase with this beast. And the FAA will be in the front row, on board, second guessing you every step of the way. With the authority to ground you if you fail.


Here’s you on the controls: take it easy . . . what is this with the power steering? You’re flying with hamfists and pork brains, or at least that’s how it will feel in the back of the plane.



Anyone can fly like a pilot, but now you need to fly like an attorney. So many new restrictions and procedures that you can tell stem mostly from legal considerations and absolutely not from good flight practices. But that’s just the twenty-first century, right?
Pilot survival, from so many years ago. Back then, a “double-bang:” fly two sorties, back-to-back; formation, aerobatics–you name it. In between, a Coke and a bag of peanuts for you. The Coke had both caffeine and sugar to pep you up. Same deal now, at midpoint in every simulator session, in the Iron Kitchen now, in the Squadron Snack Bar back then, face still showing the outline of an oxygen mask, hair matted from a helmet.
It gets this way eventually in all aircraft ground school:
Now it’s all about the exams on Friday: the 14 “Immediate Action Items” which have to be regurgitated verbatim–or the whole exam process stops. No references, besides your already overloaded brain.
Then finally, a one hour exam on an active Flight Management Computer: can you manually (the jet does this itself via data link) input the route of flight, nav data and then use it for intercepts, route changes, climbs, descents, restrictions and holding without ending up lost over Bumfuk, Egypt?
The navigation systems work as well, so it’s a completely integrated trainer–probably cost a bazillion dollars–but has room for chairs and books and active schematics to blend the cockpit and classroom.
A few more systems trainers and simulator sessions but mostly, ground school is all about getting out of ground school: the exams are dead ahead. Let’s get through them and move on.

It’s better to be out of the refrigerator that is The Flight Academy (can’t imagine the utility bill to keep it at 70 degrees). The only problem with that, though, is there are other screens in the house with somewhat more compelling images,
but since Tech seems to have no defense this year, 737 systems are actually more rewarding to view. Then after absorbing the material and taking the practice tests on the CD, back at The Schoolhouse (that’s what pilots have always called The Flight Academy) it’s time for the computer generated practice exam incorporating everything from class and the CBT.


Meanwhile, more butt-in-seat time will bring together the location and function of the systems. The cumulative knowledge testing reflects that the big deal systems are sinking in (engines, fire detection/protection, electrical systems, APU) which means they all probably will in time.
Been sitting here for twenty-ish years. Thousands–fourteen thousand plus change, actually–of hours of pilot time in this jet. You know where everything is by feel. Could do most functions with your eyes shut. Thousands of approaches and landing and take-offs and cruising.
Buh-BYE, MacDonnell-Douglas, hello Boeing. Nice the way Boeing incorporated the Mac-Doug logo after eating the company whole, don’t you think?
That was just the way of the world: just do whatever it takes to fly the latest jet.
Just a kid, twenty-something with a comparative (at least to today) handful of flight hours blasting around with my hair on fire. It was all just good fun and the training part? Just something you had to do–a nuisance, really–to get to go fly. That was fun, despite the responsibility of study and learning and proficiency.
It was all about the rush of flying, the freedom from the mundane office world, a desk and god forbid, a boss breathing down your throat. In the air, it was all pure exhilaration, freedom, power, and what the hell was I thinking, below, being barely 21 and flying solo with about 8 hours total, with a camera in one hand?
And there, too is the connection with the mundane: studying manuals, learning procedures, memorizing technical limits and emergency procedures. Cockpit drills, procedural trainers, simulators, classrooms, evaluations.
She was my first. And it’s true: in flying, like many other areas of life, you always remember your first.
I sat sideways on the DC-10, The Plumber, for a little more than a year and I saw her around–knew someday we’d get together. I wouldn’t be a flight engineer forever, and she was the “first date” for a new First Officer.
What a view, finally, from a front seat! All the way across the country, thinking about that landing in Long Beach. First time for me in a Super-80, and with a full boat. We worked it out; she made me look good, touching down firmly but in Long Beach, with a fairly short runway, that was the right thing to do.
Then a couple years off to fly the big brother–the DC-10–all over the globe. But I took with me the early lessons I learned on the smaller, thinner “Long Beach Sewer Pipe” and put them to work on a grand scale on the wide body jet where often, I was glad I’d figured out how to accomplish the mission on the 80 first.
Captain’s wings. I can see plain as day still my first landing in the left seat at Raleigh-Durham, thinking similar thoughts from the first “first” in Long Beach years before, landing the MD-80 for the first time: that was a dream come true, too.
Now that’s where 19 more years have passed. Day, night, good weather and bad–you name it. The airline records show over 11,000 captain hours in this one spot.
Instructor and evaluator. Helping others make their airline pilot dreams come true and as importantly, keeping the dream alive by ensuring the quality of of training in jets and sims for a couple years.
Which brings us to the present. And more significantly, this week.
There’s a new girl in town. In fact, we get a new one every month, and that rate is actually going to pick up in the new year.
Then when I put you on the deck this week, it’ll be for the last time. That’s going to be a little sad in many ways, but that’s the way it goes, right? People want to fly on newer jets and even beyond the fact that I can’t blame ’em is the reality that I do too.

More important though is how fundamentally ignorant O’Leary is regarding the very product he sells. Let’s start at the beginning.
That escape option doesn’t exist on an passenger jet. But that’s not the only reason why two pilots are necessary for safe airline flight.
We routinely take off from airports with tiny runways designed for the smaller propeller aircraft of the fifties and sixties. Jets, particularly when they’re heavy, require miles of runway to accelerate to take-off speed. Even more critical than that is the additional runway required to achieve flying speed if an engine fails.
Add to the stopping situation the wild card: is whatever failure for which you’re aborting going to affect your ability to stop? That is, with an electrical, hydraulic, landing gear or a few other potential failures–you can’t and won’t stop on the runway.
When I take-off from a balanced field, I divide the focus and tasking this way: the first officer will make the take-off. He is the “go” guy, meaning if I don’t take over and abort, we’re flying. He has but one task, no matter what, one engine or two, malfunctions or not: fly.
That is, if you can muster the courage to fly on an airline whose CEO sees everything in terms of dollars and cents–but has little common sense himself.