Archive for the jet Category

Indigo Blooms In The Sky

Posted in air travel, airliner, airlines, airport, cartoon, flight, flight crew, jet, Uncategorized with tags , , , , , , , , on April 30, 2010 by Chris Manno

Sight and sound: here’s some electric blues custom made to go with the pictures and prose–listen while you read for the full effect.

Ready? Let’s go . . .

in·di·go ˈɪndɪˌgoʊ/ [in-di-goh] noun, plural-gos, -goes, adjective –noun

1. A blue dye obtained from various plants, esp. of the genus Indigofera, or manufactured synthetically. 2. indigo blue (def. 2). 3. any of numerous hairy plants belonging to the genus Indigofera, of the legume family, having pinnate leaves and clusters of usually red or purple flowers. 4.a color ranging from a deep violet blue to a dark, grayish blue.

Scientists and historians agree that indigo was produced two thousand years ago as a rich coloring agent made from the refining of various chalk-line substances. The word comes to us through a multitude of languages, most recently the Romanized version of the Greek term “indikon,” denoting the deep blue we know today. This, the learned men tell us, is “blue.”

What the hell do they know?

I’m here to tell you, blue is a place you climb to. You gird yourself in metal and plastic and glass, burn tons of jet fuel to a gas blue sheen and ride the rocket upward.

If you can wrap yourself in blue top and bottom, you’re there, screaming along but so high you’d hardly notice by looking way back down to the junk on the ground that creeps by in miniature.

I’ve rolled in it like a dog in the grass, slats of sunlight and blue and brown dirt falling in a kaleidoscope maze that hints of up or down but who cares? The blue sky has no top or bottom.

I’ve done the rendezvous in the blue dozens of times. You track down that gas station in the wide sky, glide in behind the tanker and perform the footless elephant ballet, taking on tons more fuel so you can sail across a whole ocean.

That’s a good feeling, high and hot and fully fueled heading out over a blue ocean below and above. Seriously, the only time you can have too much jet fuel is when you’re on fire.

And I’ve done it without the airplane, actually. It’s not real smart–I don’t recommend it–but skydiving’s pure blue: fall out that door and when the tumbling and pitching gives way (be patient!) to a hundred twenty miles per hour straight down, above below beyond–you’ve got blue. You can’t miss it, because all you have is sky.

Nowadays it’s a calmer (most of the time) deeper blue. Tamer, thankfully, but no less spectacular. There’s time to wonder at an undercast, the crossing of time and space, to appreciate the passage of both. To think, to look into the blue and see more than just clouds and sky.

Wrapped in blue is to be transported. Are you still listening? That’s a doubled up “B” and “E” string nipping at the heels of a triplet-feel backbeat, chasing Pentatonic stair steps after a three-chord blues riff that really doesn’t notice or care.

You can plant yourself in the middle of blues–safer than falling out of a plane, trust me–and it will carry you away swift and sure as a jumbo jet. Doesn’t matter whether you’re pulling the notes out of a Strat or laying back on drums and riding the time on a mellow brass cymbal big enough to roof a small shed or even just listening, blues wants to wrap you up, to make light in the dark, to carry you as far as you’re willing to fly.

When you’re in the middle of that, when your band is locking into a steady blues progression like the tide on the blue sea, you’re not even playing an instrument–you’re riding the blues. And when the crowd gets it and everyone’s flying, living the blues you just never want the moment to end.

And it never does anyway. There’s always a backbeat, a riff, a wide open sky to be written on like the a blank page of sheet music. There are a million shades of blue across a spectrum of time and space, slivers of sunlight splitting dark into blue like the minor notes talking back to the blues chords against the melody, sunlight poking through cloud breaks.

It’s the best you can do, all wrapped in the blue. And everybody wants it that way: bluer, brighter, faster, higher, louder. If you can surround yourself with it–so much the better. Then you’re on your way.

So never mind those smart guys who live with both feet on the ground and speak of “Indigofera, of the legume family, having pinnate leaves and a color ranging from a deep violet blue to a dark, grayish blue.”

There’s a much simpler explanation that makes more sense to me: indigo blooms in the sky.

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The audio track “Indigo” written, performed and produced by

Chris Manno.

Copyright 2010. All Rights reserved.

Music distributed by

Beijing – Los Angeles


Flight Deck: Zoom With A View.

Posted in air travel, airline cartoon, airline delays, airline ticket prices, airliner, airlines, airport, airport security, cartoon, elderly traveller, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , , , , , , , on April 21, 2010 by Chris Manno

Wanted: the lucky few with vision.

Job title: Zoom With A View.

“Applicant must be willing to sit for long hours looking out window at ever-changing sky. Hours vary, as does the sky, and applicants must have the ability to stay alert regardless of the hour.

Must have the ability to play nicely with others, particularly in crowded airspace . . .

. . . where “bumping into a stranger” is never a good thing.

Job often requires eating on the fly.

Working with fun people in very close quarters.

Must keep an eye on details inside, while appreciating what’s going on outside as well.

Applicants must demonstrate innovative vision in traffic jams . . .

and an ability to capture a moment visually doesn’t hurt.


And on the ground . . .

Old meets new in Louisville

. . . it’s helpful to have an eye for the sublime,

. . . and a tolerance for the absurd.

Workplace security is provided by a specialized force of hand-picked officials

trained and employed by a government agency.

How can you NOT rest easy when they are responsible for your security? Well, never mind that.

Paperwork is kept to a minimum,

. . . and stunning views are at the maximum

. . . if you just look.

Nonetheless, must see that people are what really matter anyway

especially when it’s “us against the world” of delays and weather and maintenance problems . . .

. . .  you realize who your friends are,

sometimes, if you’re lucky, for life.

So vision is key, maintaining perspective crucial. Applicants must be able to perceive magnificence in the minute

in order to realize what really matters, and be able to recognize your own minuteness next to the magnificient

in order to see with humility

and perceive humanity with the the appropriate respect.

Applicants simply need several thousand pilot hours of jet time to apply; approximately one in two hundred will be selected.

Views provided free.

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Flightcrew Zoo: Sky God & Switch Bitch

Posted in air travel, airline cartoon, airline delays, airliner, airlines, airport, cartoon, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel, travel tips with tags , , , , , , , , , on April 10, 2010 by Chris Manno

(First in an occasional series profiling classic flight crew members)

Those were the days.

The captain was a “sky god” in every sense of the term. Well liked-by crewmembers on both sides of the flight deck door, he’d advanced through the pilot ranks over twenty-some years to the top of the heap: senior captain on the widebody.

I was the “switch bitch,” or “plumber,” or any of the other unflattering sobriquets that designated the new-hire flight engineer. I loved it regardless, having landed on the DC-10 flight engineer’s panel fresh-faced and new after seven years as an Air Force pilot. Sure, I was “sitting sideways,” doing my apprenticeship on the flight engineer’s panel rather than at the pilot controls up front.

But that would come soon enough–a copilot’s seat on a narrow body jet was mine for the asking within months. I had chosen instead to do my probationary year at the DC-10 panel because there was less chance of anything happening that could lead to termination, which was always a possibility for a probationary pilot. Seemed like a good way to breeze through probation, sitting at the mostly automated DC-10 engineer’s panel. What could be easier?

It was a sub-zero day at O’Hare. I’d finished my walk-around inspection on the frozen ramp and then shed sweater, overcoat, scarf, hat and gloves and sat back down at the engineer’s panel, waiting for pushback after all 250 passengers had boarded.

Captain Skygod sat in the left seat, feet propped up on the instrument panel, idly thumbing through a golf magazine. The First Officer sat like a zombie, having done nothing, which was the beauty of that job as I later enjoyed myself  for a year or so.

One of our nine flight attendants interrupted our reverie.

“We have a bag problem in back,” she sighed. “Could use some help.”

Skygod didn’t even look up. “Why don’t you go back and see what you can do, son.”

The First Officer smirked at me over his shoulder, telegraphing he means you, which of course I already knew.

“Yessir.” I unstrapped, grabbed my hat and headed for the main cabin.

I squeezed past the boarding throng to the mid-cabin where an irate woman argued loudly with three flight attendants–a fight she seemed to not realize she could never win. It seems that the garment bag storage was full and so the flight attendants were insisting the woman’s overstuffed garment bag be checked in the cargo hold below. That was not acceptable to the red-faced, irate woman.

“Look,” I said, gently but  firmly pulling the garment bag out of her hands, “I’ll personally take this downstairs and place it in the cargo hold then bring you the claim check.”  The flight attendants nodded, hustling me off before the glaring woman could protest.  “Thanks,” one flight attendant whispered, clearing a path for me to the entry door.

In shirt sleeves still, I carried the bag out the jet bridge door and into the sub-zero freezing cold, down the steep stairs to the arctic ramp. I carefully placed the bag in a cargo container set to be loaded aboard, then return half-frozen with the baggage claim check to the mid cabin. I found the woman at her seat, still fuming.

“Here you are, ma’am,” I said, handing her the baggage claim check.

She snatched it from my hand, giving me a look that could bend a spoon and snapped, “You f*cking asshole.”

Fine.

Back to the jet bridge, out into the freezing cold; down the icy stairs to the frozen ramp. Find the baggage pallet–there’s the bag. Rip the baggage tag off of it; drag it to the gate next door–a Super-80 heading who-knows-where. Toss it into the cargo compartment. Race back upstairs half frozen.

I slipped back into my seat, shivering. Skygod was still flipping through his magazine. After a moment, he spoke.

“Did you get that baggage thing worked out?”

I turned the cockpit heat up a notch. “Uh, yessir. All worked out.”

He nodded, never looking up. “You do good work, son.” Nice guy that he was, I knew he’d give me a glowing recommendation on the probation report he’d fill out on me later.

I survived my probationary year and moved up to the copilot’s seat on a narrow body jet. The flying was more fun with a set of controls, but I missed the DC-10 days of motoring around the system without any real responsibilities–save the occasional “baggage situation.”

I flew many miles with Captain Skygod until we parted ways: he moved up from the domestic flying to the coveted trans-oceanic trips; I upgraded to the copilot position on the MD-80.

Then the only time I’d see him was in the airline employee lot as I was arriving at the buttcrack of dawn to fly a cruddy junior-guy trip and he was just returned from his Honolulu flight.

He’d stationed his RV which the crews nicknamed “The Whale” in the lot so he and most of his pilots and flight attendants could enjoy “happy hour” after flying all night. As the sun was rising, you could hear the whirring of his blender, laughter and tinkling glass from “The Whale” as the rest of the world began their work day.

Ever the gentleman, after the mai-tais had been free flowing for an hour or so he let the muu-muu clad flight attendants have first dibs on the lav. Eventually, he was busted for using a light pole to relieve himself and the airport police invited him to remove The Whale and never bring it back as a quid pro quo for not arresting him.

Captain Skygod retired from our airline at what used to be the mandatory age of 60, but went on to fly 747’s somewhere overseas. I lost track of him over the years and having been a captain myself for 19 years now, I doubt he’s still flying. But when I think of him and those days, I have to smile, and only wish we could get away with half the things we used to do back then.

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Altitude and the Neverlasting “Now.”

Posted in air travel, aircraft maintenance, airline delays, airliner, airlines, airport, elderly traveller, flight, flight attendant, flight crew, flight delays, jet, life, parenthood, passenger, travel with tags , , , , , , , , , , , on April 8, 2010 by Chris Manno

The sneaky seduction of altitude is this: the higher you fly, the faster you can go but the more difficult it is to perceive the speed.

At cruise altitude, the arch of the earth or the depths of the ocean are mere backdrop for passage. From a contemplative perch made of the lightest material possible in a thin-skinned cocoon inches from sub-freezing, anemically thin air, the perspective and distance makes the otherworldly, near-Mach speed seem like a lazy float in a cloud swing.

The monumental seems miniscule because the miles-high magic of perspective paints the infinite details with a brush broadened by altitude rendering the monolithic perceptible in a glance–an impossibility from the ground.

Once the Earth falls away, the crags and mottled rocks and bare washes recede into a more perfect rugged beauty most apparent in the wide angle vantage point of altitude, a newborn epic revelation.

And the lazy cloud swing breezes through effortless miles over a rolling tapestry of preternatural vistas from here to there, a “now” with a spectacular view,

a footless, rootless, colossal impossible God’s-eye-view of the fastest way to there, wherever that is today.

That’s difficult to imagine from the surface, particularly when the struggle to get into the air seems as insurmountable as the miles to go. Even once under way but still shackled with the twin albatrosses of gravity and crowding, “now” masquerades as forever.

Waiting–Keats’ “foster child of silence and slow time”– renders the present a shuffling laggard, and speed a distant mirage like tomorrow or yesterday. “There” and “then,” the double-play of anticipation, never seem more impossibly far away and “now” a more wearisome isolation from where we’re headed and who we’re going to see.

And yet that’s the closest we ever really are to each other, wandering life, vagabonds bound by the commonality of where we aren’t yet, but are headed for–which is always some particular there. The tedious details of the strangled moment are forgettable snapshots as they present themselves, but in truth they’re truly the imprint of the best, most fleeting treasures of our lives:

This is how we were then. Look how small the kids were! And how young we were. Like the magical clarity borne of altitude, the distance of time paints a whole new picture. And the pictures side by side reveal the awful truth: time is a thief.

Let’s face it: compared to the breathtaking perspective of the sky view, the grounded here and now seems like a sideshow–even when it really is the other way around. Maybe it’s the tedium of now, the obligations, the faults and close up detail of “now” that falls away when you leave the Earth relegates the “here and now” to the status of ugly stepchild to “there” and “then” of destination.

Like the ruddy details of a landscape vanishing into the miles-high montage below a jet flight, the ticking seconds hide in the tearing off of calendar pages. But like the imperfections of wilderness, they are nonetheless the essence of our lives, the reality that makes life what it is rather than the illusion of how it appears from a distance of time or place.

That masks the real culprit–relentless time–and lets him go about his silent ruination of everything precious now under the guise of everything yet to come.

You pay me to hide that from you, and I do my best.

Though time and distance seems non-existent in the speed and altitude of flight, that’s because I’m handling those culprits, sweating them for us all. Time is fuel. Speed is distance. And neither is flexible or endless, because time is not our friend.

We have an appointment with gravity and energy that is ticking our way, hiding behind broadest view of time and distance and the breathless, breathtaking journey between them.

There’s a big plan for our little journey,

and in bringing it to a successful close, it’s easy to forget that what’s for me a workday process is for all of us a passage nonetheless. I try to keep in mind that the seduction of altitude is but ample cover for the thief of time tiptoeing silently by in the seconds barely evident in the calendar’s march. At least I won’t let him steal away unnoticed.

The sneaky seduction of altitude and its supernatural view is also its greatest secret, if you pause long enough to take it apart like an old watch:

The outer face tells an elegant story, but means nothing without the myriad interlocking details that make it tick. A sleek jet at shotgun speed is a beautiful sight rocketing overhead.

But nonetheless, it’s our mundane day-to-day litany of close-up imperfection and routine but precious interlocking lives that is the miracle. A fleeting miracle, despite the stunning trickery of high altitude sightseeing that hides the all-important ticking details in favor of something down the road beyond the reality of now.

And it’s not a fair trade-off, because as Bella Abzug promised, maybe we weren’t at the Last Supper, but we’re certainly going to be at the next one.

On the way, I plan to drag my feet as long as possible in each fleeting but precious mile-high and down-to-earth heartbeat of the neverlasting now.

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Midair Collision? You bet your life.

Posted in air travel, airline delays, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel, travel tips with tags , , , , , , , , , , , , , , , , , , on April 6, 2010 by Chris Manno

The near mid-air collision between a jumbo jet and a light aircraft near San Francisco International Airport last week should be a wake-up call for the FAA and passengers alike. Sadly, it wasn’t for either–and so the imminent risk of a midair collision remains.

Sweep aside the usual hot-button issues of “free access to the skies” and other light aircraft lobby specialties. Here’s the bottom line: slow, light aircraft with hobbyists at the controls mixing with high-speed, heavy jet traffic promises disaster.

144 people died in the worst air disaster in California history When PSA flight 182 collided with a Cessna 172 and crashed into North Park.

A major risk is the overly simplistic rules of separation between aircraft: see and avoid.  That’s it.

When a jetliner is in the airport traffic pattern either taking off or landing, often controllers are able to use “visual separation” rules. That is, if the visibility is deemed minimally adequate, an air traffic controller can issue a traffic warning that holds a pilot responsible for avoiding another aircraft if the pilot can confirm that they have visual contact with the aircraft being pointed out.

There’s the roots of a disaster that will happen: when there are multiple aircraft in question, it’s very difficult to be sure as a pilot that you are looking at the one the controller is trying to point out.

Radar snapshot of the Atlanta Airport Terminal Area.

If you are looking at the wrong aircraft–and there are many at all points of the compass and at various altitudes–you cannot assure the clearance you just promised to maintain.

According to a recent study produced by the University of Pennsylvania’s Wharton School, air traffic at major hubs has increased exponentially in the past ten years. And even after 30+ years and over 17,000 flight hours, I find myself more often than ever when given a “see and avoid” clearance, telling air traffic controllers, unable to accept that clearance– I do not have visual contact with that aircraft.

Why?

Because with the multiple targets (i.e., other aircraft large and small) in the terminal area, I won’t gamble your safety on the bet that I’m seeing the correct aircraft.

And what about that other aircraft? The fact is, that aircraft may not even be flown by a licensed pilot.

Students with minimal hours are allowed to fly solo in the same airspace as your jetliner. And when the air traffic controller points out your jetliner to this student pilot–or weekend hobbyist pilot–what are the chances that he’ll do better than I would? Because my point is, I often refuse the visual separation clearance.

The result?

The air traffic controller must maintain positive radar separation between our jetliner and the other aircraft. This may mean slightly longer vectors, maybe a minute or two of extra flying in order to sequence our aircraft safely into the mix of flights in the terminal area. I personally can find no downside in that for you and me at a mile or two up flying at a couple hundred miles per hour.

Where do the air traffic controllers stand in this squeeze play of airspace users and managers? Tireless advocates for airline safety through appropriate air traffic control manning and airspace management, controllers have long warned of shortages of radar monitoring and manpower in critical terminal areas.

But the FAA and private plane owners may often prioritize workload and operating costs respectively above my (and your) priorities in the same situation and unfortunately, the same airspace. Both have resisted attempt by safety groups to exclude student pilots or even low-time private pilots from crowded airways and airports.

With increased pressure on the FAA to move air traffic in and out of airports as quickly as possible (see again the Wharton report), “see-and-avoid” clearances allow Air Traffic Control to increase the flow rates of an ever-increasing traffic load.

Light aircraft owners have a powerful lobby group that opposes all efforts to limit their airspace access.

This powerful lobby group is supported by an even more powerful and financially vulnerable group, the manufacturers of light aircraft whose sales depend upon users’ access to airspace.

Add up those factors, throw in ever-increasing air traffic congestion, airspace demands and private pilot owners’ “rights” to free flight and you have the a volatile mix that sooner or later will erupt in disaster–again.

Because when it comes to “see and avoid” in today’s complex mix of air traffic and inexperienced pilots at every major airport, I can sum up the risk of a midair collision in four words:

“You bet your life.”

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Jet Flight And The Curious Lightness of Hope.

Posted in air travel, airliner, airlines, airport, blind faith, faith, flight, flight attendant, flight crew, jet, life, passenger, travel with tags , , , , , , , , , , , , on April 2, 2010 by Chris Manno

Sure, the destination is the same for every passenger on board. Yet the passage is anything but, except for that moment of stillness before instant of flight.

It’s that empty pause after the final turn from the taxiway onto the runway, after a quick glance upwind to be sure no one’s on final approach. Satisfied, goose both throttles, engine instruments spring to life; feel the shove, pull ’em back. Make a wide swing, pressure on the inboard brakes slews the nose around and at the sweet spot, deft pressure on the outboard brakes stops the nose dead on the wide white stripe leading miles ahead, into the air and far away. Feel the slosh as ten tons of fuel in the wings protest the precise stop after the graceful arc, rocking the jet in ever-diminishing waves.

Silence. Stillness. The moment of “should we?” well past, but the instant of “we are” yet ahead. Savor the verge of such nearly bursting potential, that heartbeat before the sound and fury and no turning back.

That frozen moment masquerades in another pregnant pause near a boarding gate, but often at the drop-off curb. It’s okay for me to look, being invisible–not a person, but a component of a travel ensemble: just the uniform on somebody crewing the machinery of here-to-there, no more significant than the stripe on the aircraft fuselage or the logo at the gate. From the outside, at least, air travel is a process as much as a passage. And there’s safety in the anonymity of that, at least from the inside.

But now and then in the chorus of good-byes there’s one that’s more than cursory. With a touch that lingers, sad eyes echo pained looks back and forth like a shout in a canyon. There’s nothing simple in this parting, it’s easy to see, yet so hard to look at.

Because who hasn’t been there? Who hasn’t had to endure the moment of leaving and the torturous suspense of not yet being gone? That awful stretch with neither past nor future, only an agonizing now where hope just flat lines. In those murderous moments the mundane elements of time and place freeze; the sun, the clear sky, a warm or cold day and what he or she wore and said and that last look, thin as a nose print on glass and gone in a moment but still, memorializing in stone the physical aspects of a momentous passage, at least for you.

And so for them, I remind myself. We’re flying people, not just passengers and cargo and a buttload of fuel, most of which we’ll methodically incinerate in the getting there. And the crossroads gathering everyone here and now from the forgettable quick trip to the heart-wrenching good-bye and everything in between is this hanging moment that ends with flash and fire.

Always loved the feel of making that happen: stand the throttles up; a hundred-thirty-some feet behind, a pair of hydro-mechanical fuel controls respond to my touch with a gush of volatile jet fuel into burner cans ringing the turbine sections on both engines. In an instant, instruments on the forward panel spring off their pegs and wind up as does the jet noise and we roll.

Jet fuel ignites at around 400 degrees Fahrenheit, and under compression and lightning-like heavy-Joule ignitors, the hot section of the jet turbine flirts with 1,000 degrees and howls a gale of hot exhaust behind us, slinging the aluminum, hydraulic fluid, miles of cables and electrical components never mind the bone and blood and heartache and joy to the speed required to lift the whole unlikely assemblage into the air.

One last scan, riding the pointy end of a southbound train that ain’t never going to stop, pull back just enough, and hold. The huge tail fin bites the air and up goes the nose.

Then the earth just falls away and sky replaces the complications of buildings and roads and homes and offices with the simplicity of white clouds and a dome of cobalt above, darkening at the top, with just a miniature sketch of the tiny world below going about its seemingly–at least from miles above–tiny little business.

Maybe now in cruise, I tell myself, the pain of parting can give way to the hopefulness of reunion. Or a new beginning. Or an ending. But all of that is on hold for however long we are off the ground. I never forget that.

Busy people sometimes call flight time “the black hole” because they can’t send or receive calls from an office or some other worldly hell. But I prefer to see our flight as more like an oasis high above the desert of requirements and demands and contests and complications of the petty ant pile miles below.

It’s the moment to catch your breath between here and there and whatever those polar opposites mean to whomever is struggling, suspended between them. The flight itself is the interlude, the moment of suspense, time with nothing to be done but endure.

And the secret irony is, it’s a deceptively treacherous peace and stillness considering that it takes place at as close to the speed of sound as we can fly in a sky without enough oxygen to keep you alive for more than a heartbeat or two, and at a temperature that would freeze you solid before you fell the seven miles to the dirt below, riding the fire that calms itself down to about 700 degrees when I throttle it back, but still.

That’s the curious lightness of hope. It’s born of leaving, baptized in the thousand degree fire of launching and climbing, speeding away, zooming ahead. Aloft, between, enroute, underway and no longer still but moving between a certain here and an uncertain there. Flying makes it so–above the mortal ground, ignoring the gravity of up and down, moving at impossible speeds in any place other than the way high above, which is where we are. For now.

Yeah, I know: all this will have to be worked out in the end. We’re going to “get there” and when we do, the energy of 70 tons at bullet speed will have to be dealt with: the thousands of foot-pounds of kinetic energy will need to be dissipated, the miles between us and the ground negotiated and the whole matter brought safely to a stop and mated to a gate so you can deplane and return to your mortal existence. I’ll take care of all that.

But yours is the hard part I don’t envy you one bit: reconciling your passage with new place where you’ve arrived. It’s really what matters–we didn’t just burn tons of fuel for nothing.

Maybe you’re starting anew. Maybe you’re returning. Either way, the complications of time and place and the real world we just zoomed over getting you here resurrect themselves and stare and wait for you to arrive. And now you have, so good luck.

Because my part’s done. In barely an hour, faceless as I am, I’ll be back in the air, back to my world of high altitude, high speed, high temperature from here to there but only for the moment. Just remember, anonymous or no, who cared about you in the coming and going, and everything that the passage meant to you.

And who’ll be here whenever you’re ready to go again, ready to ride the fire and the island of hope to a new place.

Just say the word, and we’ll go. Because as I said, we’re flying people, all of us; we just are. And that’s what really matters.

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Inflight Insanity: My Top 5 List

Posted in air travel, aircraft maintenance, airline cartoon, airline delays, airliner, airlines, flight, flight attendant, flight crew, flight delays, food, jet, lavatory, travel, travel tips with tags , , , , , , , , , , , , , , on March 29, 2010 by Chris Manno

Twenty-four years and counting as an airline pilot–the past 19 as captain–have taught me to never say or think “now I’ve seen it all.” Because just when you think you have, something like #1 below happens.

I still expect to have many more years of flying ahead. But I can say that over these flying years so far I’ve seen a lot of almost unbelievably bizarre things that I wouldn’t have thought could ever happen in the airline world had I not seen them myself–even though often, I wished I hadn’t. Here, then, is my list of the top five weirdness, at least so far, and the valuable lessons in each.

5. A short, stocky taciturn man connecting onto our flight south after clearing Customs from Shang Hai boarded our plane early. He headed to the last row, sat down, dropped his tray table and pulled a strange device from his carry-on bag. This calculator-sized gizmo had blinking lights, a few loose wires, and an LCD display that flashed an ever-changing series of numbers. He then draped his jacket over his head and most of the tray table, tenting himself in seemingly intense concentration on the strange device’s number display.

Of course, that freaked out the flight attendants supervising boarding. They called me on the flight deck and reported the whole oddball situation. Sigh. Why couldn’t he be on someone else’s flight? I called operations and requested a Passenger Service agent to investigate what certainly was abnormal passenger behavior.

The guy spoke only Chinese and tried to ignore any requests to deplane. Eventually, law enforcement officers were summoned to ask him a few questions. As he was led off the plane by Passenger Service agents, glaring at everyone and muttering in some Mandarin dialect, I made sure to stand behind the waiting police officers just in case he went Ninja-crazy with some obscure martial arts move from deepest China, ripping out your heart with one hand and showing it to you as you collapse.

Found out at our next stop that investigators–and translators–determined that the man’s strange device was a “random number generator”that he liked to stare at because it “calmed him down” since he was afraid of flying. Lesson here: don’t act like a weirdo-zombie with a strange device during boarding. It freaks out the crew.

4. In flight, I kept hearing a male voice outside the cockpit door. We had an all-female cabin crew on that flight, so I knew it wasn’t one of their voices I heard. I had made the standard P.A. reminding passengers that congregating near the galleys was not allowed. I also heard a muffled female voice sounding urgent in between words from the male voice. The seatbelt sign was on, so no passengers should have been up anyway.

Sigh. Can’t everyone just stay seated when the seatbelt sign is on? Of course not. I called back to the forward flight attendant, asking what was going on. “You wouldn’t believe it if I told you,” she answered, then asked me to make another seatbelt P.A.. That worked–the male voice vanished.

Later, the #1 flight attendant came up to explain why the man was standing outside of the cockpit door and mostly in her galley. “He had just come out of the forward lav and was doing calisthenics of some sort. I asked him what he was doing and he said he’d been feeling gassy, went into the lav to pass gas but couldn’t, so he was trying to work out a big fart.”

Lesson #4: share your gas with your fellow passengers near your seat–not up front. We’re busy flying the plane and breathing is key.

3. During boarding in Puerto Vallarta, a woman with a grating New Jersey accent poked her head into the flight deck and demanded “can you guarantee that there are no peanuts on this plane?”  I thought about it and realized I really can’t guarantee that. We don’t have any peanuts in the catering, but who knows if other passengers may have some with them as a snack? Peanuts are not a prohibited item. “No,” I answered slowly, pretty sure I was correct, “I really can’t guarantee that.”

“Well,” she snapped back, “my son has a severe peanut allergy and if there’s so much as one peanut on this plane, he’ll go into convulsions. So you’d better be sure.” Then she huffed off to the back of the plane where her husband and son were seated.

My first officer looked at me with a raised eyebrow and a sly grin that said what are you going to do, captain?

Sigh.

Sigh. I called Operations on one of the VHF radios and requested a phone patch with the 24-Hour Physician On Duty at Headquarters. After hearing the woman’s story, he made the corporate recommendation: deplane the family. That would be my choice as pilot-in-command as well, because I don’t really want to do an emergency descent and landing on some crude runway in a foreign country with questionable medical help anyway.

I called to the back of the plane and asked the flight attendants to pass along the directive to deplane to the peanut-sensitive family. Within the twenty seconds it would take to stride the 130 feet from the back to of the jet to the front, we suddenly had an irate man with a grating New Jersey accent standing between the First Officer and me.

“We’re not getting off,” he announced, “so you just go about your business.”

I put on my game face. “Well sir, the decision has been made at corporate headquarters. It’s out of my hands–you’ll need to gather your belongings and deplane. We can’t risk your son going into convulsions in flight as your wife warned us.”

“Ignore her,” he said with a wave of his hand. “She doesn’t know what she’s talking about. And we’re not deplaning.” He stomped off.

Sigh. I called Puerto Vallarta Operations and explained that we would need law enforcement to escort some passengers from the flight. “Si, senor,” came the cheery reply,” we will send you some help.”

Good enough. I went back to gazing at the palm-studded landscape, the sunny breeze, the ocean in the distance . . . the dumptruck full of soldiers with semi-automatic rifles pulling up in front of of the aircraft.

Huh? “Looks like the cavalry is here,” my First Officer remarked idly.

I called the Flight Attendants in the back of the plane. “Could you send Mr. Congeniality up front one more time?”

Shortly, the Jersey guy reappeared, looking annoyed. “You can’t make us get off. I know my rights.”

“Well, if you look out there,” I pointed to the twenty-some soldiers fidgeting in the hot sun, now line abreast with their weapons unslung in front of the camouflaged dumptruck. “Those folks there are going to help you off the plane if you don’t go on your own.”

He stomped off with mild cursing; shortly the whole family deplaned with Mr. Congeniality muttering threats about “rights” and “lawsuits.” The soldiers looked disappointed as they climbed back into the truck. No guerilla assault today.

Lesson #3: get your story straight before you board. And try to avoid phraseology like, “you can’t make me.”

2. Flying with my favorite flight attendant of all time as #1 flight attendant. We’re inbound to DFW from somewhere up north, and about an hour from landing, The Gorgeous One calls me on the flight deck.

“Just so you know,” she tells me, “we have a guy in First Class saying he needs oxygen, he’s having trouble breathing, and he’s already had three heart attacks.”

Sigh. So close to home, and yet so far away; imagine the paperwork in this. But no one ever dies in flight, I tell myself–they’re just incapacitated. Much less paperwork that way.

The Most Beautiful Flight Attendant of All Time finds a nurse on board who takes the guy’s vital signs while I query the navigation data base for the closest airport with at least a 5,000 foot runway: Tulsa.

The First Officer starts the divert procedures without me having to say anything. The nurse reports that the guy is having chest pains, too. The corporate Doctor-on-Call concurs: land the plane, get the guy some help. I tell Darling Bride we’ll be on the deck in fifteen minutes. Sorry hon–your day just got longer, but I know you want to get him on the ground before he needs the jumper cables.

Like clockwork, we secure the necessary clearances and point the nose towards Tulsa. Medical help on the ground is standing by, ready to whisk Mr. Cardio off the plane and to a medical center. Good deal? Nope.

The passenger doesn’t want to land in Tulsa. Maybe the thought of dying in Oklahoma–living there would be awful enough–is too much for him to contemplate. Whatever–he’s now livid. That’s not helping his heart rate any.

We land safely and taxi right to a gate were an ambulance waits.

Medics strap him to a gurney and wheel him off the plane, protesting all the way, yelling about the pilot’s (that’s me) incompetence. Well, there’s certainly that, plus the thousands of dollars the divert cost, never mind the inconvenience to the hundred or so other passengers with normally operating central circulatory pumps who would likely miss their connections in DFW as a result of the immediate action to save his life. And to save me the paperwork, but regardless: buh-BYE.

Lesson #4: no good deed goes unpunished. Nonetheless, if you’re going to have cardiac problems, we’re going to try to save your life. So have your heart attack quietly if your downline connection is that important.

And the Number One bizarro experience, at least most recently:

1. We’d pre-boarded a thirty-something individual who had mobility issues. A travel aide whose sole purpose was to attend to this passenger’s needs also boarded. Once they were comfortably settled and we were about to start general boarding, a mechanic announced that a necessary system check would cause a delay. So we stopped boarding, figuring the passengers would prefer the more spacious terminal for their delay. But the pre-boarded folks remained in the cabin.

After about twenty minutes, the passenger sent the travel aide into the terminal to fetch some junk food.

I saw the travel aide leave the jet bridge because I was at the gate counter on the phone with dispatch, coordinating a new flight release.

Then I noticed on the computer screen I was viewing that the crew list had changed: the number one flight attendant position was vacant.

Huh? I’d only been off the plane for a matter of minutes.

My First Officer filled me in when I returned to the cockpit: as soon as the travel aide left, the individual decided a trip to the lav was an urgent necessity. Which couldn’t happen without the travel aide.

So the number one flight attendant, being somewhat of a saint with perhaps a touch of insanity, agreed to help, holding a styrofoam coffee cup for the still seated passenger.

THREE TIMES. And apparently, on the last “cupful,” through some anomaly of aim, trajectory or hydraulics, our flight attendant ended up hosed down.

And so we ended up with a replacement flight attendant.  There’s no “sigh” with this one–just “ewwwwww,” plus see also lesson #4: “no good deed goes unpunished.”

And here’s lesson #5: just when you think you’ve seen it all–watch out. I just don’t say those words any more, and now you know why.

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Congress vs. Commuter Pilot Experience: Wrong Answer

Posted in air travel, airline ticket prices, airliner, airlines, airport, flight, flight attendant, flight crew, jet, passenger, pilot with tags , , , , , , , , , , , on March 27, 2010 by Chris Manno

The image of Senator Chuck Schumer grinning over the signing of the senate bill that adds new restrictions on commuter pilots is as misguided as the the bill itself.

Senator Charles Schumer of New York

Here’s why. The crash of Continental Express flight 3407 last year–the driving force behind the bill–was only indirectly linked to co-pilot inexperience, which is the major focus of the bill.

In fact, the primary vulnerability of the flying public, which is ostensibly the reason for the new law, is written clearly on the burning wreckage of the plane:

It’s the airline logo that threatens the public’s safety: as with many commuter subsidiaries of major airlines, they’re marketed seamlessly as the same airline product–but they couldn’t be more different. The pilots of Continental Airlines, as with any major airline, have thousands of hours of experience over many years. The reason the commuter pilots are not flying for a major airline is largely because they don’t have that level of experience yet.

The place they get the experience? At the commuters–which are nonetheless branded and marketed, right down to the pilots’ uniforms–with the logos and schedules of a major airlines. As if it were the same product.

But contrary to the logo on the wreckage, this was not the crash of a Continental Airlines flight–rather, this was Colgan Airways flight 3407 painted as, marketed and booked as and flown by a commuter subsidiary with comparatively inexperienced pilots. It’s as disingenuous as the Los Angeles Dodgers selling you a ticket to a major league game–and then fielding their farm team, the Suns, for a few innings.

The ticketing process for air travel may involve connections with “partners” who are branded as the same product, with identical paint jobs, crew uniforms and zero distinction in the booking and scheduling. At least in baseball, you’d clearly know that the team was different because unlike the major airlines and their commuter affiliates–the baseball farm club doesn’t share the same uniforms, logos and branding of the major league team. Sure, many of the minor league players will eventually move up to the big leagues–when they’ve proven themselves. That’s the purpose of the farm system in both baseball and airline pilots: when they’re ready–if ever, and not everyone is–they may find a spot on a big league roster.

Can passengers determine whether or not their flight is operated by a commuter airline or a major carrier? Sure. In fact, a few clicks on this site (and it’s just one of many similar sites) will reveal what type of aircraft a booking is putting you on and as importantly, who’s flying the airplane. But will consumers check?

And do they really care?

After the Valujet crash in the Florida Everglades, airline experts warned that consumers would shun the airline. But economists predicted otherwise, and they were correct: $50 ticket discounts brought passenger level back to normal in a remarkably short time.

Meanwhile, cereal makers are required to disclose nutritional information on the box. Grocery stores can’t sell you powdered Tang and label it as Minute Made orange juice, and would consumers allow a rental car company to slap a Caddy logo on a KIA and rent it as a luxury sedan?

Last year, congress debated the “Truth in Labeling Act” which was designed to protect animals by making consumers aware of the actual contents of their food. Labels were required to be specific about nutritional value and specific food content.

Why in the world is there no truth in labeling act for the airline product? While higher standards for regional level co-pilots is a symbolic move toward greater competence, the point is until they have that experience, they’ll stay in the minor leagues which has always been the farm team system of the major airlines. Consumers should be aware of this fact, as well as the fact that although the uniform may be identical, the players are not.

Maybe as in the case of ValuJet, passengers don’t really care about experience or safety margins as much as price. But I suspect that many do and as importantly, it is the government’s responsibility to regulate exactly what product is being sold, and clearly specify what it is–or is not.

Because while minor league ball can be fun to watch, if your life depended on it, don’t you think you’ve paid for and should expect the first string?

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The other side of the story?

Here’s a firsthand account of commuter pilot life from an ex-Air Force colleague and one of the most respected pilots to ever wear USAF wings. _______________________________________________________________________________________________________

“This Is Captain Minimum Speaking . . .”

Posted in air travel, airliner, airlines, airport, flight crew, jet, passenger, pilot, travel, Uncategorized, vmi with tags , , , , , , , , , , , , , , , on March 25, 2010 by Chris Manno

I made it through college by adhering to the premise that if the minimum wasn’t good enough, it would be the minimum, would it?

That at least let me survive four years of fascism and “military rigor” as it’s more pleasantly termed, in “college.”

Actually, the “minimum” theory conspired to keep me there: my GPA was just high enough to stay enrolled (I was on the Dean’s “other” list) but too low to transfer. So as my fellow bottom dwellers termed it over 150 years of minimal academic performance, I was “flunked in.” Nonetheless, the college degree and class ring were of the same material as everyone else’s. I think.

Beyond that, I believe the minimalist approach actually worked in my favor when it came to the intense competition for Air Force flight training. We had hundreds of cadets who wanted to go, but only four of us were selected. I have a feeling that the hard academic work by my peers at the premier engineering school that VMI is forced the Air Force’s hand: they knew what to do with engineers and needed them badly. So they snapped them up and put them to work in serious stuff like aerospace and civil engineering. Boring.

Me, on the other hand, and one of my best friends who was also selected, both of us having a degree in English therefore had no real potential in the serious stuff of the Air Force. I envision the Air Force personnel managers throwing up there hands and saying, “What the heck–they have no useful skills; send them to Flight Training.”

Good deal. In flight school, I once again employed the “minimum” principle with just a slight modification: probably we could say I established an economy of effort just short of being killed in the process. There was little danger of death in the study of English lit, but starting that year there has been a regular litany of flying colleagues who don’t live through the day’s work.  But even with that additional caveat, I still managed with minimal effort to be in the exclusive flight trio known as The Shit Brothers for the next year.

The Wolfpack’s “Shit Bros.:” Animal (now an AA 777 Captain), me (Landshark), Father-O (Fedex A-300 Captain)

We didn’t overdo the whole “studying” thing to the detriment of our health or recreation, certainly. In fact, in retrospect I would have to say that we emulated the finest trio in the history of teamwork: lots of laughs, some of them painful, but still.

So of course there were those who were amazed not only at our successful completion of the program, but also that we didn’t kill ourselves in the process (some did, every year).

Fresh breath in the afterlife.We stayed minimally clear of that razor’s edge–especially flying in formation–and defied the odds which were clearly against us. Nonetheless, our wings were the same material as everyone else’s. I think.

So in gratitude for the trust plus the millions of dollars the Air Force spent on us, and for their letting us fly their multi-million dollar jets around solo and supersonic like we knew what we were doing even though we barely did, we swore we’d serve the United States Air Force to the death, or to retirement, whichever came first.

That lasted about five years. Then, the call of the airlines became too great to ignore: of the original 17 Wolfpack pilots, all but 3 ended up in airline cockpits. And it’s a different world.

Different, because now the minimum is you–the passenger. My world revolves around the minimum when it comes to you.

What’s the minimum visibility I can tolerate and still land you safely where you want to go? How much fuel must I hold in reserve to escape the holding pattern and even the weather at our destination, to keep you safe?

How much clearance can I get between us and the weather? What’s the minimum stopping distance on that rainslicked runway we’re heading towards at 200 miles per hour?

How quickly and safely can my crew get back out to the airport after a 14-hour day with minimum rest time (the industry standard: 8 hours behind the door of a hotel room) and more challenges ahead?

How long will this de-icing last for us, given my own judgment of the snowfall rate and quantity? Sure, someone else will give you an answer to all of these questions–but whose responsibility is it? Who really needs to know and better find out the correct answer without relying on anyone who isn’t also putting their ass on the line.

Yup, that’s the minimum these days: how do I keep you safe? Why shouldn’t we take off now? What do I need as a safety margin at our destination–or we don’t land and instead divert?

I know you have a schedule to meet, that you have a destination with appointments and people waiting. I really don’t care though, when it comes to the minimums of safety and common sense. That’s what you pay for and that’s what you’ll get: a safe trip. Maybe missed meetings or disappointed families or lost opportunities or vacations or whatever. But the important thing is you will arrive.

That’s the new minimum, because I will never accept anything other than that, and certainly nothing less. And when you’re on board and upset over delays and diversions, let me remind you: if the minimum wasn’t good enough, it wouldn’t be the minimum, would it?

Really, I’ll bet you wouldn’t have it any other way.

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High altitude oriental salad.

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Everyone Looks To The Blue

Posted in air travel, airliner, airlines, airport, flight crew, food, jet, passenger, pilot, travel, Uncategorized with tags , , , , , , , , , , , , , on March 22, 2010 by Chris Manno

Everyone’s looking skyward, because wherever it is they’re going, the sky’s the way there.

The sky looks angry today, with bruised looking billows of scud clouds, tumbling east to west on a wintery gale that is limiting the airport to just two instead of six landing runways. Which slows the normal flight operations pace to a crawl.

Of course it’s chaos in the terminal–it’s Spring break. Snow flurries add to the festive Spring atmosphere, celebrating a freak late-season storm galloping out of Canada (can’t they keep their cold air up there where it belongs?) to poke down into the central United States and wreak havoc on a thousand travel plans.

Spring Break spawns the airport freak show like the bar in Star Wars: apparel matches the destination, not the location. Shorts and t-shirts bound to or from the beach jostle elbows with weary Joe Businessman jockeying for boarding priority, knowing the overhead space on the aircraft is tight, and also knowing that since no one wants to pay to check a bag, everyone wants to drag everything on board.

Looking to the sky outside, the biz guy prays for an on-time arrival wherever it is he’s going that he’d probably rather not be, unless it’s home. He studies the sky absently, thinking beyond today’s steel-gray sky spitting unwelcome snow pellets. Hadn’t the calendar vanquished what’s already been a miserable winter of delays and cancellations everywhere business is done? Still, he’s either wherever he’s going in his head (an exciting Power Point, maybe?) or wherever he just came from (missing family? Swearing to travel less, but the boss wants to stay home too, so . . .), or as likely, wherever he wishes he could be instead.

There’s always a group of teens or early twenties, bound in a group headed for a school team or band or church trip, confusing their “first ever” gang trip with “the first ever” trip of this kind: it’s the illusion of youth that whatever they’re doing, this is it, rather than “this is one more of those done by these” who may dress differently than the last generation but are essentially the same nonetheless. And that’s okay, that’s what they’re supposed to do. Teen boys bound and frisk like restless ponies and show off for studiously disinterested girls; loud voices, weary chaperones, harried agents–it’s all part of the mix.

Families try to carve out a space in the boarding area. Children try not to fidget, but it’s too hard and really, better to get the energy out now rather than in flight. Parents with infants are like roadies with rock stars, schlepping all manner of equipment: strollers as complex as the fold-out Apollo Lunar Rover; food-beverages-diapers-outfits-containers-bottles–the band’s here!

The younger couples in the pre-kid and recent-post-honeymoon phase watch it all and try to project themselves in the family role, but why? You can’t really try it on mentally as if it were a radical fashion departure, nor can you imagine the nostalgia with which you’ll look back on the pre-kids travel when your parenthood days come. Just enjoy the trip–and trust me, you’ll love the kids and the adventures when it’s time.

The older folks with more issues than just reservations and vacations melt into the woodwork. Mobility challenges, hearing, seeing the dang small monitors–it’s less of a lark and almost more important for them; more than from point “A” to point “B,” it’s an odyssey fraught with unforeseen obstacles.

I keep an eye out for them: let me get the information that eludes you, the service person who overlooks you, the answers you need and ways and means to get you where you’re going. Thanks for your patience; we’ll get you through this rolling tide of humanity and into the blue as soon as possible.

Me? I’m whomever you need me to be: for the elderly, I’m Charon, the Ferryman, polling your raft. I’ll take you where you need to be, even if you can’t picture the place yet yourself.

Not just the elderly, but the unaware, heading to places from which there’s no return. It’s not just age, but circumstance as well. I never forget that the journey for you may be beyond my imagination–and possibly yours too–when it comes to the changes in life marked by travel. It will mean something to you, so it’s important to me.

I’m the character at Disney, wearing the costume you want to see in order to embrace the comfort of the story that goes with it.

That’s part of the illusion (I really don’t need a hat and tie to fly the plane–and they often are ditched behind the closed flight deck door) and the story line you’ve paid for enroute. Even in my usual jeans, I still have the thousands of hours of experience and flight time that are what really matter, never mind the costume.

Most of all, I’m the watchman, the Catcher in the Rye, making sure you get where you’re going safely despite the miles high perch and the barely sub-sonic speed in our aluminum island in the sky.

Because I get it, really I do: here, time is nobody’s friend, because this is only a waypoint on the road to where memories are made.

When we finally blast off, it’s no longer the waiting–it’s the going, the doing. We’ll climb that giant staircase and perch miles high for a few hours. You can study the blue above and the dirt below in the moving tapestry of here to there.

Take your time, enjoy the sky. You’ll be “there” soon enough, and too soon back if you’re lucky. For now, just look to the blue.

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