Archive for the airlines Category

Air Travel Triage: Save Your Flight–And Your Sanity.

Posted in air travel, aircraft maintenance, airline delays, airline ticket prices, airliner, airlines, airport, elderly traveller, flight, flight attendant, flight delays, jet, passenger, pilot, travel, travel tips, weather with tags , , , , , , , , , on July 18, 2010 by Chris Manno

Just did a “pleasure” (for a guy who flies 170 days a year, that’s a stretch) trip to a major west coast city. Returning home, I was all set to board my flight when the earlier flight–still at its gate–was declared “out of service for maintenance.”

Oh no: passenger stampede.

That’s right, now everyone wanted to get on my flight–the next available–probably to protect their downline connection or to keep a tight schedule at their destination. Being standby myself, or even as a confirmed passenger, this is a major problem. So, now what?

Here’s where you can and must do travel triage if only to save your sanity, never mind your trip. Think.

You must plan ahead, and use your head:

Be aware of what’s going on. Sounds simple, but you’d be amazed at how many airline passengers, when faced with a major snafu such as a cancelled flight or weather divert, simply draw a blank: what next?

Here’s where awareness is crucial: I saw another aircraft being towed to the gate of the maintenance-cancelled flight. Then I heard the agents at that gate make a brief announcement, “We have located a new aircraft for this flight.”

Still, the stampede was on to the gate of the next flight.

Again, be aware of what’s going on: the next flight’s aircraft was at the gate, but you could clearly see that there were still bags coming out of the cargo hold. They were still unloading cargo from the inbound flight.

By contrast, the replacement aircraft being towed to the previous gate was completely empty, having been parked on the ramp or in a hangar. Which aircraft would be ready to depart sooner?

If you have a downline connection, that fact is key and you need to know this, you will know this, if you’re thinking and observing.

Still, if you must get on the next flight, you must change your boarding pass. Want to stand in the slowly creeping line to rebook? Or worse, as happens with some airports, be sent back outside of security to the ticket counter to rebook?

What’s the alternative?

Do you have the airline rebooking number? Not the airline’s toll-free number, the rebooking number. There’s a difference and you’ll need to find that number before you travel. It’s likely on the airline’s website, but if you can’t find it–call their regular toll-free number. Of course, this will be a frustrating exercise in phone tree navigation at exactly the wrong time if you’re trying to rebook, wasting precious minutes as others grab the few available standby seats ahead of you. So do it ahead of time and pre-program the number into your cell phone.

Then forget about the line–just call, and when you do, here’s another piece of crucial information: what are the departure times and flight numbers of follow-on flights? Tell them what you want–and decide on that before they answer.

A monitor gives you the best realtime information–and there are a dozen on-line services that will display the schedule on you phone or PDA for free.

Don’t hunt for a monitor, which will not likely be near whatever line you need to stand in for a new boarding pass–either write down the list of flights for the day ahead of time (so last century, really), or pre-program a flight monitor into your handheld device (welcome to the new millenium!).

Then you can call the rebooking number and specify exactly what you need without playing twenty questions with the reservations agent.

That way, you can accomplish whatever data changes must be made in order to receive a new boarding pass if you must change flights without waiting in line. Okay, you might do this while waiting in line just to be sure you’re not overlooked, but when you do reach that harried and overworked agent handling the long snaky line of irate passengers, all he or she has to do is print your new boarding pass and hand it to you. “Next in line please . . .”

No matter what, be aware of what’s going on. I quietly moved over to the gate of the maintenance-delayed flight, requested a seat on it and was given a boarding pass. Several other passengers did the same and discovered that thanks to the stampede on the initial announcement that “this aircraft is out of service,” this replacement plane would now be way less than full, with more room for the rest of us to spread out.

By contrast, at the next flight, the only seats to be had were middle seats and every seat on the plane would be full. Plus, whether those refugees from our flight knew it or not, their luggage would NOT be on their flight–it would still be on the original. Meaning their checked baggage would be arriving when we did–not when they did. Care to wait for your bags? Or, do you trust that they’ll be waiting for you at baggage claim when you get there?

Of course, unlike in this case, there may not be a replacement aircraft available. Which makes it all the more crucial that you have the re-booking number and flight schedule info: there are few standby seats on any flight these days. What you accomplish on the phone will grab you a seat even before those in line ahead of you could get one from the agent.

When we pushed back, I glanced at the refugee flight next door: still loading cargo. In essence, the passengers who fled to the new gate really would have been better off sticking with the original plan, plus they wouldn’t have been sitting in a crammed-full jet waiting to push back. And if they were really astute, they’d be dismayed to watch us push back ahead of them, with their checked bags on board, to arrive ahead of them.

So much for connections, and for expediting their travel. All because they weren’t aware and didn’t pre-plan their trip with all of the assets available at their fingertips:

1. Observe and listen at the gate and out the window of the terminal.

2. Have access to current schedules and flight numbers on a PDA or even a hard copy list.

3. Have the re-booking phone number available and use it to avoid lines and to speed whatever reservations changes you might need as quickly as possible.

That’s travel triage, but also, that’s common sense, something that sadly, seems to be in short supply at the airport. If you have the information you need and the assets to employ that information, you will be literally miles ahead of the crowd.

Unfriendly Skies and the Avoidable MidAir Collision

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , on July 11, 2010 by Chris Manno

Apparently, the skies above our nation have become less friendly recently.

The Washington Post recently reported on a dangerous trend in aviation:

The NTSB is investigating almost a dozen midair near-collisions that have occurred nationally since it began to mandate that they be reported in March. They include an incident 24,000 feet over Maryland on March 25, when a Continental Airlines 737 came within about a mile of colliding with a Gulfstream jet. The traffic was under the direction of a controller who had been on the job for almost three years after graduating from a college program. She was still in training.

Not only are there frequent and harrowing near-misses between aircraft all over the country, there also seems to be an increase in the number and frequency of such potentially deadly conflicts.

Some critics point fingers at the FAA, saying that there is a higher than historically normal number of inexperienced air traffic controllers replacing older, retirement-age controllers. But that’s only part of the story behind the worrisome statistics.

As one retired Air Traffic Controller told me:

“I agree with the basic premise that the skies are NOT getting more safe. I worked over the years in the DFW area, ABQ, SoCal and BWI. Positive radar control is more work for the controller and a few more miles for the pilot but is infinitely more safe than utilizing visual separation (italics mine).

The problem is that the FAA is tasked not only with the safe operation of our skies and airports, but also with the expeditious movement of aircraft. Oftimes these two goals are at odds with each other.

Controllers are under constant pressure to move the tin quickly — crews and aircraft costs, schedules, weather, physical space on the tarmac — all these and other issues require the controller to get planes on their way as quickly as possible. It’s like the old card game of War — deal those planes off to someone else as fast as you can!”

This firsthand look behind the Air Traffic Control curtain is unsettling at best, but the crux of the problem–or likely the optimum solution–is in this key statement:

. . . the FAA is tasked . . .  with the expeditious movement of aircraft . . . controllers are under constant pressure to move the tin quickly . .

Add to that the pressure commercial airlines put on both Air Traffic Control and airline pilots to minimize flight time and thus costs, plus throw in the Aircraft Owners and Pilots Association, the private pilots’ lobby group, and their constant and unthinking opposition any flight restrictions and the result is an ever more crowded airspace with resistance to control techniques that increase costs and restrict aircraft movement–but provide the highest safety margin.

From a public interest standpoint, the issue of  “expeditious movement of air traffic,” recreational flyers’ access to airspace, and airlines’ operating costs are secondary to one overriding priority: flight safety.

Key to flight safety in a crowded sky is aircraft separation–which is clearly safest when verified by radar identification.

And therein lies the rub.

In order to move more traffic faster, the concept of “visual separation of aircraft” is used by controllers under certain circumstances. That is, if an aircraft reports visual contact with another aircraft, that pilot can accept the responsibility to maintain separation from the conflicting aircraft.

This frees up the controller: no longer are the aircraft and their separation the controllers’ responsibility–no longer are they separated and kept apart by radar monitoring and the controller can move on to other tasks. From the viewpoint of the FAA management, this is “moving the tin” expeditiously and at a higher volume. But for controllers?Essentially, they’re doing the same thing I’m doing: carefully guiding an airplane through crowded terminal airspace. Whether that means 50 aircraft landing and taking off per hour or 60 per hour makes little difference to both of us–the key is that it’s done safely. The pressure on controllers to issue–and pilots to accept–visual clearances serves only to increase the rate of traffic flow, but introduces a measure of risk to achieve that goal.

What’s the problem? You tell me:

This is an actual on-board display of air traffic. There are multiple aircraft converging with yours–some from above descending, some from below climbing, and many approaching from different angles. Plus, the Air Traffic Controller is looking at a regional, compass-oriented one-dimensional picture; you’re looking at three dimensions with you at the center, looking forward in your direction of flight–and you’re moving, usually in more than one axis.

Think there may be some ambiguity in traffic location for you, the controller, and the other aircraft? If you are warned about an aircraft at “one o’clock,” can you be sure which one is the conflict?

I can’t. Not with any certainty, and knowing that simply not accepting clearance and thus the responsibility will mean ATC will continue to ensure radar separation is the safest bet–for me, and for my 140 passengers. Visual flight clearance in a crowded airport terminal area is a bad, unsafe idea.

Radar separation essential. Takes a bit longer. Doesn’t provide expeditious flow. Restricts the recreational pilots’ freedom.

Ensures your safety. Fair trade?

Notice too that I said “I can’t be sure.” The “I” here is a professional pilot with 32 years of experience, former Air Force pilot, 25-year airline pilot and 19-year captain and over 17,000 flight hours. If I can’t be sure, what are the chances he can be:

With the minimum of age, experience, currency and proficiency, he can take responsibility for the lives of hundreds of passengers by saying, “Yes, I have the traffic and will maintain separation.” If he’s actually looking in the right spot for the right traffic traveling at over 200 miles per hour above or below or even behind him.

What’s safest for him, and me, and you is this: positive radar separation. Not “visual” or “pilot separation;” rather, a qualified radar controller monitoring traffic and issuing instructions to both aircraft to ensure positive separation.

The answer is all about dollars, as usual: the FAA budget strains to provide controllers, airlines constantly seek to lower operating costs, recreational flyers watch their costs go up and demand freedom and access to all airspace.

It’ll cost more all around–in ticket prices, the FAA budget, and recreational flying costs.

Realize what’s at stake here and stop the widespread use of visual clearances in crowded airport traffic areas. Our Air Traffic Controllers are the best in the world–give them the staffing levels and training and pay required to do their job. Ignore the howling voices demanding less restrictions; budget for it, pay for it and ensure the safety of our ever-more crowded airspace.

I think we’re all worth it.

Flight Lessons for Real Life

Posted in air travel, airline delays, airliner, airlines, airport, blind faith, elderly traveller, faith, flight, flight attendant, flight crew, flight delays, jet, life, parenthood, passenger, pilot, travel, travel tips with tags , , , , , , , , , , , , , , , on July 6, 2010 by Chris Manno

Most of what I’ve learned in over 17,000 flight hours–usually the hard way–applies on the ground in the big picture of life as well. Here are two primary lessons you can rely on whether you’re in either place:

1. There’s nothing more useless than runway behind you. The concrete behind you can do little good for you when things “change” and suddenly you have less space than you planned on to get up to speed. In real life? Forget shortcuts=start at the beginning: don’t waste any parts of the runway. Sure, First Officers tell me all the time, “we don’t need all of the runway–we’re light.” Yes, jet is lighter than planned so we don’t “need” it mathematically–until an engine ingests a bird at 35,000 rpm and destroys itself.

Then suddenly those mountains seem higher and like the end of the runway, not so far away. What does that mean in real life?

What did you take for granted? What precaution did you skip for convenience or because on paper, it didn’t seem necessary?

Personal decision? Nobody else’s business what you do as far as “precautions” because it’s your life? Well, does that apply to me too?

I’ve had passengers tell me they “don’t worry” about flying because “when your number’s up, it’s up.” I remind them that when my number’s up–theirs is too.  Because whatever applies to me applies to you when you’re on the jet I’m flying. And so it’s really not about me–rather, it’s about the hundreds a day who pay me to do what I do perfectly and in their best interest. Never mind what’s easy or convenient for me.

You?  Think there’s anyone depending on you and the decisions you make in the course of your life? Family? Business?

Okay, even if you don’t have the classic four piece set yet–when do you think is the time to do the preparation they’re counting on in order to have a smooth journey when they come on board with you?

What monumental yet tedious preparation would be nice to have behind you–rather than empty runway–when the challenges ahead demand every iota of advance preparation? Does it really matter down the runway what you might have skipped out of convenience a couple miles back?

So you tell me: do we really need all of that runway? Wouldn’t the mathematical minimum be sufficient? Can’t we deal with things later or if it’s easier now, not at all?

2. Don’t trust the weatherman. Why? Because he doesn’t know what he’s talking about. Specifically, he’s looking to the past, predicting future outcomes based on historically similar circumstances. Two problems with that: first, you’re going to be dealing with the weather in the future, not the present and certainly not the past. And the weather guy will be the first to say, “things change.”

Second, no one has succeeded yet in crossing any bridge before they come to it–and the weatherman ain’t going to be with you when you do. Those who depend upon “experts” making predictions of future  outcomes based on past events will find themselves ill-served and alone if they base crucial decisions on a forecast–of weather forecast, financial, political or any critical issue. I prefer the simple way: assume the weather is going to be awful and prepare accordingly. What’s the worst case scenario, and how to I bail myself out when it comes to pass? Then, if the weather’s nice–oh well, we’re safe, happy, secure.

But if the weather’s awful: you’re a prepared. No one rewards you for fortune-telling; being ready for everything makes you the genius everyone was counting on you to be. As with number one above–it really isn’t about only you.

Experts can predict a forecast that suggests that umbrellas aren’t really necessary. We know how that goes . . .

If you rely solely on the predictions of those outlining the future by peering into the past, you could be in for an interesting fight for your life well down the road.

Okay, that’s it for me nagging. The point is, most of what has become a culturally normative standard of individuality is completely irrelevant in the life or death business of flight. Looking for motivation? Or, have someone who needs a little push in their life because of the way the life plan affects others? Feel free to forward this post to them:

Diligence is dull stuff, on the ground or in the air. People count on their pilot to do what is prudent and safe no matter what effect that has on the “free choice” or convenience of the pilot. I affirm the commitment passengers expect when they strap in behind me. It’s all a part of the duty that comes hand in hand with the privileges inherent in the position at the controls. Anything less is simply unworthy of the trust others who count on you have placed in you–in flight, and in life.

. . . and okay, here’s the rest of the Chris Farley “motivational speech:”

H20: Above and Below

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, airport security, blind faith, elderly traveller, faith, fart, flight, flight crew, flight delays, jet, life, passenger, travel with tags , , , , , , , , , , , on July 4, 2010 by Chris Manno

H20: Above and Below.

Ride the sky home.

Posted in air travel, airliner, airlines, airport, faith, fart, figure skating, flight, flight attendant, flight crew, jet, life, mile high club, night, pilot, savchenko, travel, weather with tags , , , , , , , , , , on July 1, 2010 by Chris Manno

There’s a song in my head and it won’t go away. It comes at the top of the slide,

a sloping seven mile glide, ever downward and south toward home. Bound for DFW from the west coast, the captain’s voice my own, says “we’re eighty nautical miles from touchdown in Fort Worth; be on the deck at half past.” and on it drones with the same spiel as ever, but the music gets louder each mile, drowning it out.

It’s a tedious trip west to east to south, like the ride from The Stockyards to Tanglewood, or God forbid, the Far Southwest side on Bryant Irvin where any time of day, never mind rush hour, it seems like forever: there’s just no hypotenuse. East to west, or north to south but not north to southwest in Cowtown, not without a lot of pain and aggravation. But come down easy, that’s how you get home. There are no shortcuts.

The mayor once said with a hang dog tired face it’s so bad you could change a tire in a Cowtown traffic jam and not lose your spot, and he wasn’t even talking about trying the mythical hypotenuse between the North Side and the southwest Mecca of Hulen and Tanglewood. Really, it’s not so far away but just hard to get to yet home is definitely worth the trip.

When I cross the Red River I feel like I’m in the neighborhood and the red dirt pancake of the Panhandle starts the song of home in my head. It’s those comfy notes your hands just know, a cozy riff you can get lost in like a half-awake morning in the Paris Coffee Shop, more aware of what it’s not—and it’s not a modern chain shoveling breakfast—than the bald light, melodious clink of silverware and bracing aroma of strong coffee that it is. Newspapers and linoleum and waitresses who call you “hon” and the comfort of an old tune not redone, not over done; rather, the original from way back when. That’s the music that when you play it, you transcend fingers and frets and keys and notes, simply cruising along with the melody.

A hundred plus people follow me down in the back, some coming home and humming the same tune. Picture my wife’s Paschal mafia: they graduate and scatter to the four winds—but they return sooner or later. So there are the inexorable five year milestone reunions at Joe T’s or the Stockyards Station or anywhere Fort Worth that’ll hold the returning classes; hugs, backslaps, “so good to see you!” but because so many seem to move back eventually, and we see them weekly anyway at Thom Thumb on Bellaire, what’s the big deal?

But that’s everyone humming along—no one needs sheet music; like the song in my head, they probably don’t even know they’re doing it. That’s the song of home you get to sing aloud now and again with others who know it.

We slip between big-shouldered thunderheads marching out of the west toward Fort Worth, casting a bruised blue shadow across a red sky sprawling east like a dome you can see best atop Reata, the bustling crisscross of Sundance Square below. Storm’s coming with one inch raindrops plopping an inch apart, but nothing’s perfect and who knows? Maybe it’ll hold off till we get there, and we need the rain nonetheless.

Things look bigger the lower you go and now the swaths of green and brown and lakes of blue define themselves like individual musical notes on a scale but now you don’t need them: there’s DFW and you’re cleared to land. More hands and feet on the controls, working less with science than art, riding the familiar tune whose beat is like that of your heart. Close your eyes and see the flow of red tail lights snaking down the main artery to Fort Worth.

Slower, down to earth but still, the music will carry you home. The steel and glass on Main and Commerce rise straight backed and tall, waiting. Patience, slowly, mile by mile, the music will carry you home.

Flight Time: Soothsayers, Stooges, Sages and Thunder.

Posted in air travel, airline delays, airliner, airlines, airport, airport security, blind faith, faith, flight, flight attendant, flight crew, jet, passenger, pilot, travel, travel tips, weather with tags , , , , , , , , , , , , on June 26, 2010 by Chris Manno

Time is pretty sneaky when hooked up with his silent partner, motion. You think you’ve got all the time in the world–and relatively speaking, maybe you do–but where you’re headed will force your hand nonetheless.

Can I get by everything in my way? Am I above it all? Or do I need to change course? Ah, the curse of forethought and the knowledge of a future rushing your way.

Can you really look too far ahead, and if you do, can you get an accurate picture of what’s in your way? Can we trust the seers and soothsayers we look to for their view of the future?

Do they really know, or are they just telling you what they see, rather than what’s real?

There’s no shortage of people with answers to sell but that all depends on your buy-in: do they really have the answer you need? Can they see the path ahead of you? Even if they can, what will change between the time they give their view and when the picture ahead becomes near and real?

Can you really have faith in either art or science claiming to transcend the barriers of time and space and help you understand the future? I guess some people do, because they continue to ask the experts for a vision or at least a forecast.

Always good to have options, right? And a backup plan.

And information is always good, with a catch: predictions, visions and forecasts are all helpful, but nothing beats realtime information. What’s happening right now? What’s happening on the path ahead this minute, this second?

That’s where time and place coincide: worry is because there’s nothing you can do until they meet.

Now the picture is clear–not a prediction, not a forecast, but at last, square in your face. Now you can take action: evaluate your options. You could wait:

Fine a place to hold off to the side until the storm passes. Of course, that presumes we’re talking about a “passing storm,” not anything permanent.

Another option would be to plow right on through and hope it’s just a temporarily bumpy ride:

Some folks choose to plunge headlong into the storm. Maybe they’re mislead by the earliest look at things–where maybe from afar there seems to be a safe passage through the ugliness, based on a forecast or an earlier report. “Look–a sucker hole. Can we make it before it closes up?” That puts YOU in the business of predicting the future.

And the only thing predictable with perfect reliability is that things will continue to change. Opportunities for safe passage vanish in an instant and there you are, nose to nose with big trouble. With the escape path blocked. With no options but straight ahead.

Oops! The sucker hole is closing fast . . .

Where are the soothsayers now? Where’s the clear path, based on a few minutes ago? That’s why I’m a confirmed pessimist, at least at work. Expect the worst. Count on it. Plan for it.

I knew this was going to happen. So we have a couple tons of fuel to spare–we can outlast the storm. We can go the extra miles around the tumult and so just not care what it does in the near term–or ever.

Well folks, slight delay here as we give trouble a wide berth. We didn’t worry too much in our flight planning as to whether there’d be problems along the way–rather, we just planned on it. And so we have the range we need to keep life smooth for all of us.

Don’t really need soothsayers or good luck charms–just tons of fuel and patience.

Like mayhem in life, lightning in flight is best enjoyed as a spectator:

That’s life. Craziness is fine, as long as you’re just a casual observer and can step around the insanity. Forget the soothsayers and stooges telling you what they think you want to hear. You already know what you need to dodge the thunder.

Here’s how that looks from the flight deck. You can relax in back and enjoy the view–we’ve got time and distance all under control for you.

There’s always a way around, if you’re ready now, never mind “then” or whatever “they” predict. It’s a big sky, thankfully. Plan accordingly.

“Are we there yet?” Trust Me: You Don’t Want to Know.

Posted in air travel, airliner, airlines, airport, faith, flight, flight crew, jet, life, night, passenger, pilot, travel with tags , , , , , , , , , on June 13, 2010 by Chris Manno

Being the captain, I think I hear it more than most but all flightcrews get a fat share of the “are we there yet” question–especially at night. I might hear it from a bored F/O with a tired butt aching from sitting in the cockpit for hours, or often a call from the cabin from a flight attendant wishing the time until deplaning was an hour or two shorter because passengers are asking them that question over and over.

And I usually answer, “yes we are” and add “open the door and plunge to your death” but only in my head for that last part. But the impact of the question comes not from the answer–in my head or what others hear–but rather in the reality: we don’t really know where we are.

Seriously–and I don’t really care.

Sure, I could press a couple buttons and get a present position reading down to a tenth of a degree of both latitude and longitude–but that reading would look like a car’s odometer with the tenths place rotating as we moved: by the time you can read the position, we’re not there any more anyway.

And at night, there aren’t any visual cues outside to define an approximate position (there’s the Mississippi!) or even direction of flight (the sun’s off our right wingtip, it’s afternoon–we’re headed south) to orient oneself. So it becomes even more glaring that in the absence of any real or definitive position, no one seems to mind plunging through the darkness at the speed of a shotgun blast in a metal tube with thousands of moving parts.

Powered by dual blast furnaces turning gears and wheels at 50,000 rpm. In air so thin you couldn’t breathe and so cold you’d turn blue in a minute. What a curious detachment there has to be in order to step aboard and not worry about where you are for two or three  hours in unsurvivable conditions.

Like that last breath you take before jumping out of an airplane miles up, there’s that confidence that never mind this moment, soon enough we’ll end up where we expected to and presumably, in one piece. I’m not sure if this belief is borne of faith or convenience.

I’ve seen from the cockpit the groups of people and cars below watching us landing and have often thought, as they park and wave from the exact spot where we’d impact if we landed short, that it was the former–a greater faith in the institution of piloting and aviation than I have. Which is a convenience item–bored? Let’s go watch airliners land.

But having lived the human side of piloting from behind the scenes for thirty-some years, I have my doubts, which I’ll share, followed by why I have faith nonetheless. The important thing is not the asking of “are we there yet,” which translates to “how much longer?” but rather the leap of faith that ignores the fact that where we are is not significant.

The very nature of travel–like life itself–is an extended process. While there’s always a point of embarkation in both, the waypoints en route are significant only in relation to the end of the route. How close is it? How soon? And is it where I meant to be?

Which brings me back to the giant step out of an airplane into empty miles below: we’re really counting on the positive result at the end more than the process of getting there.

So here’s the secret: the important part is not where we are, but rather where we’re not. For that, we pick a defined point and measure from it to plot our relationship to the known. For me, it’s always north. In this hemisphere, no matter where I am in the dark or daylight or weather all that matters to me is where North is. Then I can position myself in relation to the Big North, the pole, where I’ll never go but which will always define where I am by comparison.

I’ve done my freefall then looked up to see a tangled mess of a parachute above my head, hard brown dirt racing up from below at terminal velocity. And besides a fleeting thought cursing the chute packer–at least till I recalled packing it myself–the only significance of my unwinding altimeter was not where I was, but rather how much time I had until I inherited the Earth in a big way. And so I really didn’t want to know “are we there yet,” figuring the end would be apparent enough when it happened.

And because I had more important things to worry about along the way–like  pulling the reserve chute ripcord but holding it in tight, then with one end-of-the-world throw downward, hope to God it billows roundly in hundred mile an hour slipstream sufficiently below me to brush aside the tangled mess above me. That would separate me from the ultimate “known” I spoke of above, truly the “there” in the journey that comes only once. And let me tell you, when you’re close to the edge, you suddenly don’t want to ask that question.

Which returns us to the matter of faith or convenience. What you believe in truly is a convenience: from below, spectators watching a plane land or sky divers tempting fate always think they’re immune and immortal since they’re uninvolved in the process. How much more so the passengers in a jet? Even asking demonstrates how little they know of how close to the edge they really are.

And that’s the convenience of faith: you have to believe in the safe passage or you probably wouldn’t take the journey. Never mind the risks of standing in a landing aircraft’s path, much less riding one down. Don’t even think about plummeting from the sky with only your wits and just one backup between you and the hard earth calling you down hard.

That’s life and while yes, I said “you probably wouldn’t take the journey,” you are nonetheless on your way. No real meaning to where we are en route save where we are vis a vis the end of the journey. You can close you eyes and have faith in your own north and where you are in relation to it. You can trust in the choice of conveyance en route. But it’s only if you ignore the perils of the journey and the ultimate destination that you you can ask the foolish question, “are we there yet?” Because really, you don’t want to know the answer.

The good news is this: I’m awake up front; station-keeping at 500 miles an hour and I’ll always know where north is. You can relax in back because I’ve got the clock measuring our fuel and mileage and the right course set in relation to true north and ultimately, a clear focus on throwing the reserve out as effectively as possible to ensure our landing in one piece if need be.

That’s why I really don’t care where we are, only that we’re safely on our way to exactly where we planned to be. And the “plunge to your death” addendum I’ll add silently after your annoying question “are we there yet”–which is really asking “how much longer”–is born of firsthand experience, so trust me when I tell you on both counts: you don’t want to know.

Keep your north in mind always, and know where you are by comparison. Don’t curse the guy who packed your chute–just be sure it works or if not, you have a backup. And if you live your journey fully, you won’t need to know where you are in relation to the end.

That reality is beyond faith and convenience–rather, that’s life. Enjoy the ride. I’ll keep you on course en route, but you really won’t need me to tell you when we’re there.

So do me a favor: just don’t ask.

Destination Weather: Do You Feel Lucky Today, Punk?

Posted in air travel, airline delays, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel, travel tips, weather with tags , , , , , , , , , , on June 7, 2010 by Chris Manno

I have one eye on the fuel flow, the other on my watch: the two are inextricably linked with the only variable being the rate of consumption. Always have hated math, especially in a situation like this where the stubborn numbers refuse to add up as I’d like them to do. We have only so much fuel and therefore only so much time, with the factors of altitude and speed governing the number of minutes till we fall out of the sky.

It’s a major factor because DFW is experiencing the fallout of a normal summer weather pattern: storms.

Here’s where we can often expect a call from the back. “The guy in 4B says his office emailed him and the weather’s fine at the airport.”

Of course, the flight attendant’s call isn’t to pass along the special knowledge Mr. 4B’s office has forwarded (busted! we’re holding for the fun of it) but rather to give us a laugh while also letting us know that the typically self-righteous know-it-all’s are being themselves which is to say, a pain in the ass.

Air Traffic Control radar display

Because actually, the weather at the airport is clear, as is the weather between us and the airport. But the weather ninety miles beyond the airport is blocking the aircraft from the other coast from arriving–so where might they go?

Bingo! To our arrival corner post! That is, if the two corner posts–mandatory overfly points that sequence the arrival crowd of flights into the airport–on the far side of the airport are blocked, there’s going to be a fuel-hungry crowd gathering on our side which means–everybody gets to hold. Despite what Dwight can see out the office window.

So now options are limited, but there are some choices to be made and with those choices, I cast our lot among the other fifty jets all negotiating the same decision process. First, speed: should we push forward fast and burn a lot of fuel to get to our arrival post first? That would put us at the head of the line–except for those from the far side ATC may vector in front of us. In that case, we’ll have wasted precious loiter fuel getting there fast for nothing. And it’s a long way–in distance and fuel–to our alternate.

Or–and this is what I usually prefer–we can slow down, save gas en route, maybe even stay in the high altitude sector to save even more fuel rather than enter the descending holding stack where fuel flow increases with the lower altitude and the high banked turns required to stay in the holding airspace. Then, if we must divert (I hope not) we’re closer to our alternate and will get in and out before the crowd of other diverting aircraft do the same thing.

But that option might put us too far back in line to hold until everyone else lands. Double-edged sword, this weather strategy biz. No matter what you choose, there’s a downside:  the fuel flow continues regardless and even “slowed down,” we’re rushing toward the arrival corner post at about 400 miles per hour. So the question is, do you feel lucky today, punk?

Here’s where we often get a call from the back asking if we could say anything for the Dunder-Miflin crowd second-guessing whatever decision looks best from where I sit.

But what can I say? Especially between fast-changing options: F/O is off searching for the best and lowest-fuel required alternate and weather for each, I’m doing the math with the speed and fuel flow and guesstimating how long ATC is allowing folks to stay high plus how fast and in which direction the weather is moving and on our radar, how it’s developing or decaying and at what rate. That, plus the close-fast-low or lag back-slow-high equation that’s in constant flux.

So I will make a P.A., not for the backseat drivers but just to prepare the crowd for the delay–which is all we can be sure of at the moment. Plus, it seems to me best to make no promises or predictions because I realize how frustrating it will be if after a few minutes, I have to explain why what I just related is now irrelevant. And, I need to have my attention and concentration back in the cockpit so as to not miss a single clue in the arrival puzzle that’ll get us in earlier, or any weather awareness via radar or reports from a half dozen other airfields that when put together, give me a clearer picture of our best course.

That’s what’s happening on my side of the cockpit door when you feel us slow down dramatically or even go into a series of turns that often indicates that we’re in a holding pattern. It’s that time of year again and with the ever-increasing density of arrival traffic, this scenario is going to arise often.

Maybe now you can help me out by explaining to the Dunder-Miflin guy seated next to you steaming over the delay exactly why I’m not saying much, plus what you now have a pretty good picture of up front. I’ll get to you as soon as I have a free moment and something definitive to say. Which for me would be “flight attendants, prepare for landing.”

And if I’ve been able to maximize all the variables I just described, that will be at our scheduled destination.

Flying the Summer Chameleon

Posted in air travel, airliner, airlines, airport, flight, flight crew, jet, life with tags , , , , , , , , , , , , , on June 3, 2010 by Chris Manno

We’re flying creatures of the season, consciously or not. Unlike birds, though, despite the plumage, we transcend the simple “south in winter” edict and scatter to the corners of the globe in summer. But like landscape, we seem to brighten up as we warm.

Maybe it’s because there’s more leisure travel that the colors are brighter. Perhaps folks match their demeanor with their color scheme–dead serious drab dressy for work,

Bust let’s cut loose a little on vacation, right? And the destination, not the journey is the matchup:

It’s that place you hold in your mind’s eye that’s the wardrobe match-up.  Sure, that might clash a little en route, or maybe it’s even supposed to

at least not as long as there are no natural predators around. Mostly, though, we seem to ignore the “now” part of getting there and picture ourselves wherever we’re going. Which is fine–I do it too

But the part that would be a shame to miss is the color en route. Because it seems like around early to mid-May, the landscape wakes up too and furious colors erupt as if making up for lost time. There are parts of the country whose colors may stay roughly the same, but the bright light of a tilted earth in this hemisphere’s summer casts a more brilliant spotlight deepest colors.

Same on the surface, too, if you stop and look. In the flight crew business, surface transportation in a strange town is typically on foot–which gives you time and proximity to take the up-close look at the colors of summer. Lousiville goes all out with their flowers

Block by block I stumble into someone’s flower beds, finally awake and blooming. Not to say, though, that the Big Picture landscape from altitude is any less dramatic:

The badlands of Utah and Arizona seem to gain their second wind in Spring, with deep colors that from miles above seem to be painted with a heavy brush.

When you’re walking (or running, although I have to retrace my steps with camera for anything cool) it’s easier to notice the little details of beauty that are the careless by-product of Spring and summer.

Just a few days (and in my case, a few thousand air miles) later, the fury of the yellow dots fade (I checked) but for this slow moment, what could be brighter?

Even just the sky alone is puffed up with swelling ocean moisture heated by sunlight then boiling up into towering storms, shoulder to shoulder daring you to either top them or go a hundred miles out of your way–which we often have to do.

That of course adds to the colors on our radar map display as well, another sign of the season.

But that’s okay–a few hundred extra miles in a week is no big deal, and the view, as with the short-lived flowers, is worth appreciating while you’re there. And the closer you get to the ocean, the more rambunctious the towering cumulus gets.

In hot weather, flying in Florida reminds me of the South Pacific where the thunderstorms were so tall you couldn’t even see the tops–you just went around them.

And before things get too ungodly hot, a morning walk in the California desert still gives a burst of color if you look.

That’ll be gone by the end of summer. And so will the flying chameleon: it’ll be back to the drabness of bundled layers, colder weather, duller light and subdued colors.

But until then, while you head for your brightest vacation spot, don’t miss the bright chameleon en route both on the ground and five miles in the air. Sure, keep that destination image in the forefront of you mind as you travel, because that makes the trip seem easier, doesn’t it?

And while I take you where you need to go, I’ll be seeing this . . .

. . . but since it’s summer and the season to enjoy a colorful excursion, I’ll be thinking this:

Safe and colorful travels, whether at 2 miles per hour or 500. Enjoy.

Air Travel: How to Fly with Children

Posted in air travel, airline delays, airliner, airlines, airport, flight, flight attendant, flight crew, food, jet, lavatory, parenthood, passenger, pilot, travel, travel tips with tags , , , , , , , , , , , , , on May 29, 2010 by Chris Manno

Travel season’s here and it’s time to round up the kids and head for the airport. There are many things you need to know to make your trip with your kids smoother. Here are some important tips based on my 25 years as an airline pilot:

1. Educate beforehand: kids need to visualize what’s going to happen at security before they experience it firsthand. Like their first trip to the dentist, they need to be prepared for an unfamiliar, sometimes uncomfortable environment with a different set of rules from their normal life.

The fact that they can be separated from you by the TSA is scary enough unless they understand the process. Plus, whatever stuffed animal or toy they may carry for personal reassurance is going to have to be scanned separately. Talk it up ahead of time! Make it a game–“you’re going to walk through the arch between mommy and daddy.” There may be a magic wand involved (see above). Teddy’s going to ride the conveyor belt inside a duffle bag (please do–I’ve seen stuffed animals caught in the rollers and shredded to the horror of a little one).

Let your child know that you might be singled out for screening, which can be scary for a child.

If possible, tag team: one parent goes through and waits for the child or children on the secure side. Never send a child through first to wait–if you’re detained for further screening, you will be separated from your unsupervised child.

Hand carried items: this is a problem. You’ll have enough to carry just to support a child’s travel, so try to minimize loose items by making sure all hand-carried bags have some type of closing device to keep items inside. Open containers or bags will inevitably spill their toys, crayons, books and food when jostling through the security screening machine. Backpacks for elementary school aged kids make sense: they can carry them and still have hands free, and backpacks can be closed with drawstrings and zippers.

Make a total count of bags ahead of time–“we have three bags and a stroller”–and make it a game: “Mommy said 4 items.” Count and gather items on the secure side.  Tag everything and tie a colored ribbon or string on each item–kids will help find the color or label you choose, so make it distinctive. If you leave anything behind at the security checkpoint by mistake, chances are slim that you’ll ever see it again. In the chaos of gathering clothing, shoes, bags and kids, it’s important to inventory all for items before leaving the area for your gate.

2. At the gate: get a tag from the agent for your stroller. But before leaving home, get a protective bag for the stroller or car seat. Both Target and Baby’s-R-Us have them for around $20, and you do need one to keep the stroller or car seat clean.

Protect your stroller or car seat.

Also, the bag will keep loose or losable parts together, or at least in one bag–we find loose pieces of stroller trays and accesories all over the ramp and in the cargo compartment of the plane.  Cargo handling is an ungentle, dirty business–the cargo hold is not clean, nor are those other bags smashed in with yours or actually, the hands that handle the gazillion bags a day. Cover your stroller or car seat and keep the dirt and grime out of your infant or toddler’s food chain. Plus, on your return trip, you can stuff a world of used laundry into the bag as well as the seat or stroller.

Should your infant be gnawing on any of this?

Find yourself a spot at the gate that allows your little one(s) some space to expend a little energy. Consult the airport guide to find any kids’ playgrounds, a great idea that’s making its way into more and more airports. Usually, they are corralled off from the main traffic areas, allowing kids to run and play–something that presents a tripping hazard for kids and adults in the regular gate area.

Kid's Zone in the Detroit Airport

Check on-line to see if your airport has one, or just ask an agent or passenger service person. Just keep track of time, and be sure to listen carefully for gate change announcements while you’re there.

3. Food and water: here’s a more in-depth discussion of food while flying, but here are a few hints tailored to parents and kids. First, the MacDonald’s Kid’s meal in the airport?

Maybe–but only in the airport food court. Dragging this messy meal in flimsy containers on board–especially given everything else you have to carry–is a bad idea. There’s really no elbow room on board, which kid’s require to eat like kids do, plus there’s no way to contain the mess or clean it up afterward.

In the above-linked discussion, I make this important point: it’s not about eating on the plane–it’s about not being hungry. If you can’t feed your child right before the flight, be sure to have non-perishable, non-crushable or non-spillable snacks stashed in your hand-carried bag. Don’t count on any in-flight snacks which may not be kid-friendly (Does your toddler like beef jerky? Potted meat?) and are subject to the on-board service schedule and availability: once they’re sold out, that’s it.

Bring snacks and water for everyone. Again, don’t count on the inflight service which may be delayed or in case of turbulence, canceled altogether. Bring what you and your child will need!

4. Sanitation: the aircraft is known to many flight attendants as “The Flying Petrie Dish.” This is another good reason not to bring a meal on board: the aircraft isn’t really clean. Bring hand-sanitizer, plus wipes for your seat’s armrests, tray table and anywhere a small child is likely to touch.

$2.99 at Costco

Save yourself a cold or worse down the road: wipe down the common areas within your child’s reach.

5. Ears and pressurization: although modern jetliners have automatic cabin pressure controllers with very gradual rates of change during ascent and descent, little ears can be sensitive to the changes anyway. Be sure that your child is not congested due to a cold or such and if so, consider an over the counter children’s decongestant to ensure they can clear their ears. Some parents have had good luck with having their kids drink during descent, which requires swallowing, which helps equalize pressure between the inner and outer ear.

You’ll need to be prepared: bring something to drink in a container. Flight attendants are required to collect all service items in preparation for landing and so will not be offering or serving any beverages.

6. Deplaning: Inventory time! How many bags? Contents–particularly stuffed animals–returned to the bag (check the floor around your seat) and bags closed! Do this on descent–don’t wait till everyone behind you on the plane is trying to deplane! Be ready.

With my youngest on a trip, we once discovered the tragedy of a missing teddy bear after we got home. So now we actually have roll call of all traveling stuffed animals at the hotel and on the plane.

Much easier than having to call the hotel and prepay the shipping for a somewhat threadbare but much needed bear. Trust me. Check seatback pockets thoroughly too for things you or your children might have stashed and forgotten about.

7. Department of “Duh:” Shouldn’t have to say this, but some people don’t seem to even think about this nastiness, so here goes.

Don’t change a diaper at your seat. The aircraft lavs all have pull-down changing tables for that purpose.

And that’s the correct place to handle that matter. Literally, speaking of that “matter” or material, would you want my Uncle Fred to change his diaper on your row?

The only difference in the “matter” is in quantity, not content (well, Uncle Fred likes anchovies, but still). Yes, it’s your cute little one, but it still is what it is and everyone on the plane wants to not share the experience and scent.

Thanks, Uncle Fred.

And seriously: DON’T hand the used diaper to a flight attendant! Or DO NOT plan to have them dispose of it in the meal cart (I know, it’s incredible, but people do). Put the diaper in a barf bag and dispose of it in the lavatory waste bin. Again, no one on the plane–particularly the crew–wants to get involved with anyone else’s bodily waste. Would you?

You want me to take WHAT?

Actually, there are more helpful travel hints for parents traveling with children, but this will do for now. If you only master these items alone, your trip will be smoother and more enjoyable.

Have a great trip–and if you have any other helpful travel tips, send them to me and I’ll add them!