Archive for the airliner Category

Why you should NEVER fly into Washington National Airport

Posted in air travel, airliner, pilot with tags , , , , , on December 24, 2011 by Chris Manno

There are many, many good reasons why you should NEVER fly into Reagan National Airport in Washington DC. And I’ll tell you why you shouldn’t, and I mean fly–not sit on your butt in the back of the plane. Of course, it goes without saying that if pilots shouldn’t fly there, neither should passengers. And here’s why.

1. The Postage Stamp Effect: like LaGuardia in NYC, the airport was built in the early days of commercial aviation, when the defining factors in aircraft design were slow air speeds, light weights, agile propeller aircraft. Fine.

Maneuvering this thick-winged, lumbering prop job on final was routine at a relative crawl compared to today’s heavier swept wing jets, which need lots of room in the air and on the ground to operate safely. But Washington National is a postage-stamp sized airport from a bygone era, and the serpentine “approach” hasn’t changed:

Look closely at the approach and notice the approach course–145 degrees, right? The runway heading is 194, so do the math: there’s an almost 50 degree heading change on final–and look at where that occurs. It’s at 424 feet above the ground. Which brings up my next point:

2. Extraordinary low-altitude maneuvering: The wingspan of the 737-800 is over 130 feet long, and the jet is normally sinking at a rate of 700 feet per minute on short final. Thirty degrees of bank at 400 feet with seconds to touchdown, with each wingtip dipping up to 50′ in a turn less than 200′ above the ground? And while a 20 degree offset is considered a challenge, the final alignment on such a typical offset approach happens early–but this turn is after the minimum descent altitude, and you get to finalize the crosswind correction at the last second landing on a marginally adequate runway length:

Look at the runway length of the “long” runway: that’s right, 6,800 feet–200′ shorter than LaGuardia’s aircraft carrier deck, and often on final approach, the tower will ask you to sidestep to the 5,200 foot runway instead. So before you even start the approach, you’d better figure and memorize your gross weight and stopping distance corrected for wind and in most cases, you’ll note that the total is within a couple hundred feet of the shorter runway’s length.

Then figure in the winds and the runway condition (wet? look at the numbers: fuggeddabout it) So the answer is usually “unable”–but at least half of the time I hear even full-sized (not just commuter sized) jets accepting the clearance. I accepted the clearance (had a small stopping distance margin and the long runway was closed for repairs) to transition visually to the short runway one night and at 500 feet, that seat-of-the-pants feel that says get the hell out of town took over and I diverted to Dulles instead.

“Do you fell lucky today, punk?”

If that wasn’t hairy enough (get the pun? “hairy,” “Harry?”) from the north, approaching from the south, you’ll also get the hairpin turns induced because they need more spacing to allow a take-off. Either way you get last second close-in maneuvering that would at any other airport induce you to abandon the approach–but that’s just standard at Washington Reagan. And once you’re on the ground, stopping is key because there’s no overrun: you’re in the drink on both ends. Is the runway ever wet when they say it’s dry? Icy when they say “braking action good?”

And with the inherent challenges at the capitol’s flagship airport, you’d expect topnotch navaids, wouldn’t you? Well not only do they not have runway centerline lights or visual approach slope indicators (VASI) from the south, plenty of the equipment that is installed doesn’t work on any given day. Here’s the airport’s automated arrival information for Thursday night:

Just a couple things to add to the experience, right?

So let’s review. If you’re flying into Reagan–and I’ve been doing it all month–to stay out of the headlines and the lagoon, calculate those landing distances conservatively. The airport tries to sell the added advantage of a “porous friction overlay” on the short runway that multiplies the normal coefficient of friction, but accept zero tailwind (and “light and variable” is a tailwind) and if there’s not at least 700 feet to spare–I’m going to Dulles (several deplaning passengers actually cursed at me for diverting) without even considering reentering the Potomac Approach traffic mix for a second try at National.

Think through the last minute alignment maneuver and never mind what the tower says the winds are, go to school on the drift that’s skewing your track over the river and compensate early: better to roll out on final inside the intercept angle (right of course) because from outside (left of course) there’s no safe way to realign because of the excessive offset and low altitude. A rudder kick will drag the nose back to the left inside the offset, but from too far left, you’re screwed.

Once you’ve landed, now you face reason number 3:

3: The northbound departure procedure. Noise abatement in places like Orange County-John Wayne are insanity off of a short runway with steep climb angles and drastic power cuts for noise sensitive areas. But DCA has an even better driving forces: the runway is aimed at the national mall which is strictly prohibited airspace.

Again, no problem in a lumbering prop job–but serious maneuvering is required in a 160,000 pound jet crossing the departure end at nearly 200 mph: the prohibited airspace starts 1.9 miles from the end of the runway. We’re usually configured at a high degree of flaps (5-15 versus the normal 1) so you’re climbing steeply as it is–in order to prevent violating the prohibited airspace, you must maintain the minimum maneuvering speed which means the nose is pitched abnormally high–then you must use maximum bank to turn left 45 degrees at only 400 feet above the ground.

What do you think will happen with the nose high and the left wing low if you take a bird or two in that engine? Are there any waterfowl in the bird sanctuary surrounding the airport? Would the situation be any different with a normal climb angle with wings straight and level?

So what’s the payoff for this complicated, difficult operation?

It’s a nice terminal. Congressmen like their free parking at National. And they’re way too busy to ride the Metro to Dulles, despite the bazillion dollars appropriated to extend the metro line from the Capitol to Dulles, adding another twenty minutes to the airport travel time is too much for our very sensitive congressmen to endure.

I think that’s about it as far as pluses and minuses. Fair trade, considering all the factors?

That’s for you to decide for yourself, but hang on–we’re going anyway. Just don’t chew my ass when I land the jet at Dulles instead of Washington Reagan National. Because for all of the above reasons, you probably shouldn’t have been going there anyway.

More insider info? Step into the cockpit:

cvr w white border

These 25 short essays in the best tradition of JetHead put YOU in the cockpit and at the controls of the jet.

Some you’ve read here, many have yet to appear and the last essay, unpublished and several years in the writing,  I consider to be my best writing effort yet.

Own a piece of JetHead, from Amazon Books and also on Kindle.

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Pilot Report: Boeing 737 vs. McDonnell-Douglas MD-80

Posted in airliner, flight crew, jet, pilot with tags , , , , , on December 17, 2011 by Chris Manno

Now that I have nearly a thousand hours in the left seat of the Boeing 737-800, and having as well over 15,000 in the MD-80, I feel qualified to make some judgments about how the two stack up against each other.

For me, there’s one hands-down winner. I’ll get to that.

But first, looking at it from a hands-on pilot perspective, let me say what I think are the crucial factors in both jets, then compare them. And I’ll do it in order of importance from my line-swine pilot view:

1. Power: never mind the technology difference between the General Electric JT8D turbo fans on the Maddog and the CFM-56 high-bypass fans on the 737. It’s the thrust difference I want in my right hand when I’m trying to lift 170,000 pounds off a runway. And technology aside (I’ll get to that), the three full power options (22,000, 24,000, and 26,000 pounds of thrust) plus the bonus kick up to 27,000 pounds per engine on the 737 for special use beats the snot out of the 19,000 flat rated and standard de-rated engines on the MD-80. Yes, the -80 weighs less than the 737 (max of 150,000 vs. 174,000 pounds), and no, I don’t have each plane makers’ specs, but the thrust-to-weight performance from the left seat feels substantially more secure and significant from the 737.

You notice that right away when you do a static takeoff with the 737 at all weights: you’ve got buttloads of giddyup (I think engineers call it “acceleration,” but then they don’t actually feel it on paper versus in the cockpit blasting forward–that’s “a buttload of giddyup”) shortening  those critical moments of vulnerability between brake release and V1.

I have no idea what engineers think of when they look at thrust and take-off advantages, but any pilot with experience knows that those seconds before reaching flying speed are the most vulnerable, particularly close to max abort speed, because I’d rather take any problems into the air than have to wrestle them to a stop on a runway. The MD-80 has good smash at mid to light weights, but in crucial situations (Mexico City, for example, or on a short runway on a hot day) the 737’s CFM56’s rule. I need the shortest possible period of on-runway vulnerability; I know engine hot-section limits and longterm life are important too, but the CFM56 achieves better on-wing engine endurance in operation than the JT8Ds, year over year.

Ditto for a go-around or windshear options: the MD-80 is famous for it’s slow acceleration–I’ve been there MANY times–and when you’re escaping from windshear or terrain, I can promise you the pucker factor of the “one, Mississippi, two Mississippi” on up to six to eight seconds will have your butt chewing up the seat cushion like horse’s lips. Not sure if that’s due to the neanderthal 1970’s vintage hydro-mechanical fuel control (reliably simple–but painstakingly slow to spool) or the natural limitation of so many rotor stages. But the 737’s solid state EICAS computers reading seventy-teen parameters and trimming the CFMs accordingly seem to give the performance a clear edge. And a fistful of 737-800 throttles beats the same deal on the Maddog, period. Advantage, Boeing.

2. Wing: let me go back in time. I also flew the F-100 for a couple years as captain. That was a great jet, with a simple wing: no leading edge devices. Coming from jets with slats the feel was clearly different on take-off, where there was a distinct (if you’re a seat-of-the-pants guy, and that’s all I’ve ever been) translational period between rotate and lift-off due to the hard wing. Ditto in the flare and in some reversals in flight like on a go-around. Not a bad thing, just something you had to anticipate, but not a warm-fuzzy in the seat of your aerodynamic pants.

Stretched jet, stretched wing.

That’s a good analogy between the Boeing versus the Douglas wing: you feel the generous lift margin in the 737. That’s because when Boeing stretched the jet to the -800 length, they expanded the wing as well. That wing was already loaded much lighter than the DC-9 wing which Douglas didn’t enlarge when they added to two fuselage plugs plus about 15,000 pounds to the MD-80. Longer and with better cambered  (look at the DC-10, and no dihedral) airfoil is the Boeing design and I’m grateful for their foresight and superior engineering–especially at the top end of the performance envelope: you need anti-ice? No problem–turn it on. The Maddog? Better be 2,000 feet below optimum, or prepare for stall recovery–and anyone on the -80 fleet knows I’m not exagerating. Wing performance? No contest: Boeing.

3. Handling: again let me go back in time. Flew the T-37 like every new Air Force pilot up until recently–then moved on to the T-38. Using standard Tweet inputs on The Rocket would bang your helmet off the canopy because of the boosted flight controls, giving you 720 degrees of roll in a second at full deflection.

That’s the 737 compared to the MD-80: no aileron boost on the -80, and little help from the powered rudder–because of the long fuselage length and relatively short moment arm between the vertical fin and the MAC (Mean Aerodynamic Chord), the rudder seems to only impart a twisting moment that’s pretty useless. So it’s a wrestling match for roll control, in and out of turns with the -80.

I still tend to over control the 737 in acute roll situations (e.g., the 30 degree offset final at 300′ AGL required in and out of DCA) due to previous brain damage caused by years of arm wrestling the MD-80 around tight corners. But with the 737, the seat-of-the-pants security of that generous wing is apparent at all speed and altitudes and the hydraulic aileron boost gives you the muscle to command a smooth and prompt response. Handling? It’s all 737 for me, including on the ground: new MD-80 captains will need Ibuprofen to counter the wrist strain of the nosewheel steering, two-handed in tight spots. I don’t miss that at all.

4. Cockpit layout: okay, give the -80 its due–that was one comfortable nest once you got settled. But that’s as far as it goes for me. Yes, I know the 737 kitbag position is inaccessible. But American Airlines is the first airline certified by the FAA for iPad use from the ground to altitude. Kitbag, what’s a kitbag?

MD-80 left seat–HSI? Where is it?

Trade-off? The MD-80 HSI is obscured by the control yoke. Are you kidding me? Like you might need lateral situational awareness for trivia like, navigating? Flying an approach? I spent 20+ years working around that human factors engineering failure–I’m grateful for the Boeing engineers who gave me seven 9″ CRT flat plate displays with every parameter I could want displayed digitally and God bless them all–a Heads Up Display! Lord have mercy, even a simpleton has a crosscheck in that jet thanks to the God of HUD.

The 737 doesn’t have the elbow room you might like and everyone who I fly with who has come off the big Boeings (757, 767, 777) gripes about that. Fine. I’m all about performance and the flight displays, computers, communications and advanced Flight Management Systems in the 737 avionics suite beat the pants off of the 75 and 76–and the HUD tops the 777 as well. Nuff said: gimme the Guppy cockpit over the Maddog. Boeing put everything I need at my fingertips, and it’s all state-of-the-art, whereas Douglas engineers threw everything they could everywhere in the cockpit and slammed the door.

My 737 home.

So there you have it: power, wing, handling and even by a narrow margin, the cockpit too. I’m a Boeing guy, back from wayward days flying Douglas metal from the DC-10 to the MD-80. In my experience as a pilot, in my hours in both Boeing and Douglas jets, I’m grateful to be flying the best jets in the sky. Now you know which are which.

God’s Eye View of The Wild West: Dust Devils and Flaming Canyons.

Posted in air travel, airliner, pilot with tags , , , on December 2, 2011 by Chris Manno

Sometimes at 40,000 you get the God’s-eye view of the mayhem below. Here’s that view of the dust storms that raked the western United States yesterday–more forecast for today.

Southern Nevada

Amazing sight: wind driving sand in miles-long billows north to south as we approach the Sierras westbound.

It’s an ugly ride below 24,000 feet as the wind drives south at 80-100 knots. But we have everyone seated and we’re delaying our descent into the chop for as long as possible.

Having crossed the Sierras, here’s the San Joaquin Valley looking south from Modesto.

Beautiful, lush farm land just swallowed up in a gale force dust cloud moving north to south through the valley. Let’s zoom in.

It’s a nasty ride from the twenties through ten thousand. But on the coast?  A pristine day with steady but not outrageous winds.

The coast southwest of San Francisco.

Steady seas, white breakers on shore but from the sea wall you can see just steady waves. Finally, destination in sight: the city on the Bay.

Then San Francisco International.

Time for a quick bite at Tyler Florence’s restaurant in Napa Farms Market, one of my faves, in the American Airlines concourse. The three sides special ($10)–Tyler’s amazing macaroni and cheese, roasted asparagus with shaved Parmesan, and potato salad.

And of course, a cream soda–then a Peet’s to go:

Won’t be eating the salmon salad meal served on board on the return leg. And that leg, too, has a great unfolding tapestry, particularly through Utah as the sun sinks lower, etching the canyons in dark relief.

Somehow the beauty of Bryce Canyon looks different with each crossing–the sun angle, the undercast, the winds; always a new canvas spread below.

The show doesn’t end till the sun goes down.

Which of course, it always does. That’s okay, especially having the nose pointed towards home. And besides, the show starts again tomorrow and once again–you have a front row seat. Time for some crew rest; another 320 passengers have tickets tomorrow as well.

Why I Couldn’t Be An Airline Pilot.

Posted in airline cartoon, airline pilot blog, airliner, airlines with tags , on November 12, 2011 by Chris Manno

When I was a teenager, like all of my close friends I decided I was going to be an airline pilot. But somewhere along the way between our teenage years and the reality of adulthood, one by one my friends all let go of the dream and wandered off to do other things with their lives.

The standard refrain I hear from them–and most guys when they find out I’m an airline pilot–is this: “I was going to be a pilot, but . . .” The “but” ranges from physical deficiencies to fate to a million reasons–all beyond their control–why that never happened.

Which got me to thinking. There are a lot of good reasons why I couldn’t be an airline pilot either. Here they are:

1. I hate mechanical stuff. Always have. In fact, during those same teen years my Saturday mission was to sneak out of the house before my dad could grab me and put me to work as tool caddy for his day long under-the-hood misadventures. Dad decided my brothers and I needed to do the cliche stuff like work on cars in order to grow up “like normal guys.” In my opinion, that was a waste of a perfectly good Saturday afternoon.

“Get over here,” he’d growl, and you were busted. “This will only take forty minutes and you can go do whatever afterward.” Never forty, maybe four hours and forty minutes, then your day was shot. Dammit. So I’d be the reluctant tool lackey as Dad hunkered waist deep in the yawning engine compartment on the Chevy 396 with a four-barrel carb that with the air filter off, looked like a toilet flushing the way it guzzled gas (that was cool) even at idle.

He’d say “Gimme the 3/8 inch box wrench” and I’d hand him pliers, on purpose, thinking the next time he’d remember how pissed off that made him and perhaps he’d select a more competent tool monkey–like either of my brothers. Nope. So besides cursing whatever procedure that despite the tome-sized shop manual just wasn’t working, or never mind three trips to the auto parts store (another special hell) ranting about parts that didn’t fit, he’d have me to blast for being an idiot (What? A screw driver is not a socket wrench?) sous chef under the hood.

So now, flying a complex, state-of-the-art (some are only weeks old–they still have that “new jet” smell) aircraft, when something goes wrong under the hood, I call an expert and let them fix it.

But I fly with a lot of guys who like my dad have wiring diagrams, flow charts, Lamm schematics–they like to get under the hood, yacking with the mechanics. “Shows 28 volt three-phase; now if you lose one phase . . .” blah blah blah is all I’m hearing. Just let me know when it’s fixed. Unlike my dad, they don’t want me handing them wrenches and like his Chevy Caprice, I don’t want to know how it works or even why it works–just let me know when it’s working again. I can fly the hell out of it for sure but the rest is all just details eating up my afternoon. Fix it, I’ll fly it, end of story.

2. I’d prefer to be invisible in uniform. Seriously: I don’t want to play the “this is your captain speaking” Disney character. Darling Bride and I used to fly together as crew, and people would of course see us in our uniforms–her flight attendant polyester hell, my pilot suit–and they’d seem to be watching us like zoo animals to see what we’d do.

So I don’t relish any of the showtime beyond the sanctuary of the bolted shut cockpit door. Walking through the terminal, it’s like encountering a pack of stray dogs: don’t make eye contact; just go about your business in an unobtrusive, non-threatening way and they’ll leave you alone.

Somebody else is going to have to do the playacting for the public; I’m not good answering questions about the bathroom, yucking it up about flying, or hearing about how (this is standard) “we dropped a thousand feet straight down” on some other flight. Doing the pilot thing as a pilot in the air–that is my only concern. Don’t worry about a thing, it’s taken care of–just keep your seat belt fastened and like Lewis CK says, “You watch a movie, take a dump and you’re in LA.” Just don’t expect a show before or after.

3. I really don’t get along with pilots. That goes with the “invisible” thing above: don’t play the role, don’t relish the identity. No cheesy aviators sunglasses, no 1980s-vintage mustache, no vanity plate like “JetJock” or bumper sticker that says, “My other car is a Boeing-737” or god forbid, this:

This is actually a sticker on sale at the Crew Outfitters store at DFW Airport. Which means some douchebag pilot thought it was a “cute idea,” (what the hell is “giggity giggity?”) and enough are actually buying the sticker to make it worthwhile. Wonder why I want to be invisible?

And in the cockpit, I do not want to take turns parroting whatever talk radio host is the hero of the week, don’t need to analyze the stock market that none of us ever really has any real expertise in, and I definitely don’t want to hear about the merits of home schooling (why is it that some many pilots’ wives are browbeaten into this?) as THE way to raise the only decent kids in the world after “the balloon goes up.” Have a weapons cache ready? A shack in Montana? Just keep it to yourself. Want to talk about sports? Fine: how the heck did Sabathia hit the Yankees for $25 million a year when he looks like he ate everything on the Dairy Queen menu every day since the All-Star break?

Nice gut.

See, I can be sociable. But beyond sports talk, I’m completely avoiding discussion of The Big Three: politics, religion and god forbid, pilot contract talks. Other than conversation related to actually flying the jet, I’m a big fan of what Archie Bunker used to call “A little bit of shut up around here.”

So there you have it: like most guys, there are a lot of good reasons why I couldn’t be an airline pilot, or at least not one like you’d see on TV or in the movies with the cliches and stereotypes. But when the weather’s crap and your pink butt is in the back of the plane heading for the runway at 150 miles per hour, I will guarantee you a safe landing. I’ve got over thirty years of experience and practice doing exactly that.

But afterward, it’s best for all concerned if I just slip out the door unnoticed before anyone can corral me into spending my time off being somebody I’m clearly not. If only my dad had figured that out so many Saturdays ago.

Mile High Club: Death and Romance in the Outhouse.

Posted in air travel, airliner, mile high club, passenger with tags , , on November 4, 2011 by Chris Manno

Of all the useless 1960s air travel nostalgia hangovers, this is the worst. No, not the idea of food in coach–although that’s definitely nostalgic, unless you have a major credit card ready for the on-board data reader to deduct the cash before you even break the plastic wrap. Want to eat but don’t want to pay? You should have brought your own lunch, pal.

Okay, I buy the turkey sandwich pictured here even when there's a First Class meal catered for the flight crew--it's excellent.

No, not food–what I’m talking about is the bogus urban legend surrounding–inexplicably, at least to one who actually knows what we’re talking about–the aircraft lavatory. There it is: the on-board toilet and the closet where it’s secreted away.

Which leads me to ask: what the hell don’t I understand about this? What is the fascination with the filthiest, foulest, most disgusting six square feet on board an airliner? Namely, this:

Sure, there are some flimsy walls partitioning off this mess–and your mess–from the general public. And believe me, they ARE flimsy walls too–weight is fuel burn which is cost in flight. But shrewd aircraft designers rely on the ambient background noise of flight (you know: jet engines, 300 mile and an hour wind noise) to cover up your bodily noises on the can, much like the lame exhaust fan in a tiny apartment is intended as background noise so you can crank away without disgusting a cohabitant. Lesson for the wise: don’t do anything in an aircraft lav on the ground that you don’t want others to hear. Because they will, especially as they troop past on boarding, and they’ll give you that look when you step out.

Do you get it yet? We’re basically talking about this:

Being confused with this:

Which is apparently another legendary site involving the inexplicably pajama-clad Crypt Keeper (above) and teenagers or other foolish yet financially astute bimbos. So here’s my point: the lav, like Hef’s geriatric boudoir, is actually the last place anyone with an awareness of reality would have anything approaching conjugal relations.

Sure, people say they’ve “done it” in an airliner lav.

But again, it’s as outdated as the prop job in the drawing above, never mind the natty dress and Pepsodent grins. Because besides the issue of today’s cramped lav (space is $, remember), there’s the detail of sanitation: it’s as clean as your average outhouse, and often smells like one. Because either you have the swirling tank of port-o-john water below, or on more modern jets, no water at all–just a non-stick coating with fragrant skid marks anyway:

So anyone who says they have joined “The Mile High Club” is either A) Lying, B) Disgusting, or  C) Has lost the will to live. And here’s the dirt on option “C:” there is no supplemental oxygen in the lav.

Read the fine print: some restrictions apply.

That means that no matter what purpose there is in your lav visit, in case of a rapid depressurization, you’ll need to immediately get out of the lav and grab one of the hangy-down masks before you lose consciousness. As my keenly observant son (he took the above picture aboard a foreign carrier) mused, you have to decide if you want to take the time to pull your pants up and stumble nearly hypoxic into the aisle, or bolt out with your pants down, business unfinished and hope someone would help you anyway to don a mask as if you weren’t naked from the waist down.

In all probability, you’re meeting your maker like Elvis’s last public appearance: face down, pants down, toilet unflushed. Now that’s the stuff of legends, right?

So my point is this: never mind the folklore and urban legends–avoid the lav at all costs. Hold it, go before you board, whatever and if you do have to go into the lav make it quick and then get back to your seat.

To me, that’s just common sense. But if in any way this is news to you, I recommend this icon of travel nostalgia:

At least you’ll be able to breathe no matter what demonstration of disgustingly poor judgment you’re finding necessary to pursue in the can.

Bon voyage, and don’t forget to wash your hands.

Airport Smackdown: Jethead vs. LaGarbage

Posted in air travel, airline delays, airliner, airlines, airport, flight, flight crew, flight delays, jet, jet flight, passenger, travel with tags , , , , , , , , , , , on July 20, 2011 by Chris Manno

What better to beat the blistering heat of a Jethroplex summer than a float in your own ce-ment pond? You bid the later-in-the-day flights and you’re senior enough to hold them. That means the morning run–helps you sit still for the 6 or 7 hours you’ll be in the air–and an early afternoon swim. Then, reality check waiting on the iPhone:

You knew that. LaGarbage today, tomorrow too–then LAX the next day. That’s your work week. Get ready.

That’s the current radar picture in the New York metro area. The stuff just north of Tom’s River will be a problem if it doesn’t move out to sea. You can tell there’s a front line between Jersey and NYC somewhere–just look at the temperature difference. Cold air slipping under warm air produces big boomers, and it doesn’t take much of that to disrupt the inbound flow to Kennedy, Newark and of course, LaGuardia. Shrug. Deal with it when you get there–but prepare for it before you take-off: more fuel.

Of course, that’s a double-edged sword too: LaGuardia is a short runway with virtually no overrun on either end–just Flushing Bay. No, it’s not as extremely short as Burbank, John Wayne-Orange County or The Dreaded 33 in Washington (5,000′). But it’s short enough–especially if it’s wet–to make landing weight important. DFW: 13,000 feet of concrete, overruns and clear zones beyond. LaGarbage? A friction overlay on the end of 22 and 13, (wanna test that out?) murky water everywhere else.

Preserve your options: arrive with enough fuel for holding and a go-around. The 737 is a good stopping jet–as is the MD80–and the 737 is very stable on approach. No big worries about airspeed control or pitch.

Confer with Flight Dispatch: they have you flight planned in the mid-thirty thousands because of previously reported chop. Fine, but we’ll check ahead en route and decide if we can’t cruise higher and save more fuel. Plus, our route will arc north, then east, picking up more tailwind as we go. Should put us over upstate New York fat on fuel.

Board 160 passengers. Preflight. Taxi out. Climb.

Life settles down to cruise: fuel flow, ETAs, routing. As expected, the ride is reported smooth in the low 40s by aircraft there now, so we climb and save more fuel, plus put ourselves above most of the weather trying to build itself into the stratosphere from the sun’s climbing radiance.

Radar watch is beginning to turn up signs of the frontal clash converging on the northeast. Super radar–good picture out beyond 300 miles, has it’s own GPS so it knows where all topographical features are and screens them out of the radar image. Good to be sure that what we’re seeing is nothing but weather.

Lunch? Dinner? Whatever–it’s the last food you’ll see today. Everything at LaGarbage will either be closed or out beyond security, which you don’t have time for: they’ll be clamoring to board 160 passengers outbound as soon as you get there. Speaking of which, within an hour of landing, we can get the current weather at LaGuardia and print it out:

Fine. Planning on 22; landing south and into the wind, no real storm threats or complications. Set up nav aids, discuss the approach with the F/O. Verify the runway in the Flight Management System (FMS) and the Heads Up Display (HUD). Validate all of the altitude and airspeed restrictions on the arrival.

The FMS begins its backward countdown of miles to go and upward count of vertical velocity required to satisfy the arrival restrictions. Cool?

Not so fast. Just checking onto a new frequency and you hear holding instructions being given to some unlucky aircraft. Now, that either means someone south of you (Atlanta? Philly?) or someone north (Boston?) has an inbound backup. Or–it’s New York Center airspace that’s enjoying a traffic jam at altitude. You bring up the holding page on the FMS display. Here it comes.

“American 738, hold west as published at MIGET. Expect further clearance at  0115.” Figures. Well, okay–holding endurance? Like you haven’t thought of that already. At altitude, we’re at an incredibly low fuel burn.

We can loiter for the better part of an hour. One thing about EFCs (Expect Further Clearance) you can count on is–you can’t count on them. So plan accordingly. On your side is your altitude, fuel flow and fuel reserve. The jets cruising lower enter holding there and burn more fuel as a result. Set up the entry and the hold:

EFCs are a best guess by Air Traffic Control, but they can be very pessimistic. Even if you can’t hold as long as they predict, you can hold till your endurance runs out and you need to bingo (divert to your alternate). Some pilots I know like to “Go Ugly Early:” if you think there’s a good chance you’ll have to divert, beat the rush for fuel and a turnaround at the divert station.

I’d rather stay high and slow and see what shapes up. We all still divert when you reach Bingo fuel, it’s just a difference in strategy.

New York Center is offering “Rockdale,” a navigation point north of  LaGarbage and in Boston Center’s airspace. Get released from holding immediately and approach from the north is the deal they’re offering, and some jets are taking it. I don’t think so; we have a good, high altitude perch here with a low fuel burn. Rockdale requires a lower cruise, inevitably, with higher burn–and no guarantees when you get there. Sure, maybe Boston Center has less aircraft but you still have to eventually get sequenced into new York Center’s flow.

It’s like switching lines at the grocery store: pick the short line and someone will need a price check or will have a zillion coupons to verify. Meanwhile, some jets below are starting to Go Ugly early–Philly’s going to be a mess. And the winds are shifting at LaGarbage–they’re switching landing runways:

Refiguring the approach is not a big deal. But it’s a bad sign: runway changes take time and lead to a huge backup on the ground at LaGuardia. Plus shifting winds mean unpredictable weather due to frontal passage. Alright, plan “B” is the runway 4 approach. Reprogram the FMSs, the courses and the nav radios.

Holding is eating up fuel, which is actually easing the stopping distance–but check it anyway. And use the chart for a wet runway while you’re at it. Figure on the worst case and the most Autobrakes, say 3 or maybe even max.

More jets at the bottom of the stack are heading for Philly; we’re still sound fuel-wise. Patience.

Finally! Released from holding, cleared downline. Do the numbers: what fuel will you arrive with but more importantly, assuming a go-around at LGA, what will you land with at JFK (that’s the plan) after? Numbers show actually about a 1-2 thousand pound surplus. Perfect.

Now we’re committed–not going to climb back into the enroute sector (too much fuel burn). And now the glass shows what the radar has been painting.

The ugly blotches here are actually the towering cumulus we’re sinking into here:

Already have the crew strapped in, all passengers down. Actually, the bad weather is a relief in a way: everything slows down as radar separation is increased. Plus, the approach is a straight-in, precision approach rather than the hairpin visual approach that is officially called the “Expressway Visual:”

Lots more fun from a pilot standpoint, but definitely more hectic. Finally, the wide swing to finally. Configure. In the slot: altitude, airspeed, configuration, glide slope, localizer.

Minimums: see the runway, land carefully; immediate reverse.

Now, the elephant walk to the gate. Park.

No time for relaxing–it all starts again in 50 minutes, outbound with another 160 passengers impatiently waiting to board. The inbound holding and the LaGarbage ground congestion has already set us behind schedule, and passengers have connections to make at DFW.

That’s the workday–only another 1300 air miles to go. Let’s get to work.

Summer air travelers, beware: he’s out there!

Posted in air travel, airline delays, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, jet flight, passenger, travel, travel tips with tags , , , , , , , , , , , on July 8, 2011 by Chris Manno

Summer air travelers, beware: he’s out there.

I mean that guy. The one who will make your travel a little less pleasant, probably unknowingly, but still.

For example, cruising at 40,000 feet northwest bound, the cabin interphone chimes. The First Officer and I exchange glances that ask hot, cold, or stupid? It’s too soon for crew meals—that’s where we’re stupid for eating them, but it’s something to do—and only minutes ago someone called to say it’s too hot in back.

Traditionally, within minutes, one of the other four Flight Attendants who don’t seem to be able to talk to each other will call and say it’s too cold.

But I answer the phone and this time, it’s stupid: “We just found a passport in seatback 30-A.” No, it’s not the flight attendant that’s stupid—it’s the passenger who on some previous flight for some odd reason decided to stash his passport in the seatback pocket.

Before our flight, the jet had come in from JFK. Maybe an international arrival, and now someone is enroute somewhere without a passport.

That’s where you come in: you’re in line at Mexican Customs in Los Cabos, and you’re sweating like a fat lady in a vinyl chair, waiting, waiting, waiting—because the guy ahead of you in line talking to the taciturn Customs agent is suddenly aware that he doesn’t have a passport. Your vacation is on hold just a little longer because like me in the super market, you got in the wrong line (“Price check on lane seven!”) while passengers to your right and left are breezing through and claiming their luggage (and maybe yours), heading for the beach.

Sure, it’s going to be worse for him—without a passport he’s not getting back into the United States without a major hassle and, you hope as payback for your delay, a strip search. But the lingering question is, why would anyone put anything of value in a seatback pocket on a plane?

But you’d be amazed at what you’d find back there after a flight. Well, what someone else would find back there: I’d sooner stick my hands into a trash can in a crack den than risk the snot rags and barf bags or kids’ diapers or half eaten ham sandwich that will be stuffed in there.

 

Still, people for some odd reason nonetheless sit down, empty their pockets, stash wallet, iPod, keys, camera, travel documents, passport—you name it, into the seatback pocket as if it were their glove compartment on their family car (okay, there may be a ham sandwich in mine, I admit).

Never mind the hassles going forward to recover a lost item, a headache made all the more difficult because the jet will crisscross several thousand of miles before the discovery of a missing item is made (call the lost and found in Seattle, Chicago and New York). The important thing is that the Stupid One is delaying your vacation.

And unbeknownst to you—he may already have delayed you. Remember sitting at the gate well past departure time? I can’t tell you how many times five or ten minutes from pushback to a resort destination in Mexico or the Caribbean when the agent steps into the cockpit and says “we have a problem.”

Let me guess: someone confirmed on the flight is in a bar somewhere starting on the umbrella drinks and about to miss their flight to the actual resort. Why? Because they can’t read a ticket? Don’t know their own itinerary? Can’t do the math on a time zone change? Are intellectually low functioning and were finished off by the TGI Friday’s Bloody Marys in the airport bar?

Doesn’t really matter. The point is, if they’re not on board we get to sit at the gate while the ground crew sorts through the cargo compartments crammed with the luggage of 160 passengers to pull their bags off. That takes a while. You get to wait, I get to wait, both of our days becomes a little longer.

Yes, it’s the lowest common denominator that dictates when we leave and when you arrive in paradise.

But there is justice in the situation, as I witnessed once at a departure gate as I waited for my inbound jet. Airport police officers had pulled a couple off to the side as passengers boarded a jet for Cancun.

Apparently the man and woman had been to the airport bar, and the man had clearly had a few too many. Federal law prohibits the boarding of any passenger who even appears to be intoxicated, and the airline agents had done the right thing: when in doubt, call law enforcement to sort out the situation in accordance with the law.

Sorry ma’am,” I heard an officer say as the man was being detained, “he’s going to be placed under arrest for public intoxication.”

I couldn’t hear the exact back and forth between the steamed woman and the officers, but in the end, it seemed the officers weren’t the cause of her anger: she grabbed her boarding pass, shot a pointed glance back at her handcuffed partner—then boarded the flight.

Just as well: he’d probably realize in the Customs line in Mexico that his passport was missing anyway.

After the storm: fly home–but not so fast.

Posted in air travel, aircraft maintenance, airline delays, airliner, airlines, airport, flight, flight crew, jet, jet flight, night, pilot, weather, wind shear with tags , , , , , , , , , , , , , on June 26, 2011 by Chris Manno

After the divert to Wichita Falls, time to gas and go: Flight Dispatch says DFW is accepting arrivals. That’s all we needed to hear–we’re refueled and refiled with Air Traffic Control. As soon as we’re released by tower, we’re in the black night and headed south to DFW at 280 knots.

Would be flying faster, but 280 is the best turbulence penetration speed and though the ride’s not overly bumpy, the latticework of cloud to cloud lightning straight ahead promises roughness. We’re making a beeline for one of the four arrival corner posts for DFW at 10,000 feet.

Things will happen fast on a 70 mile flight, and the First Officer is flying: he’s sharp, and that allows you as captain to oversee all of the preparation, the checklists, the navigation and most importantly, the radar. Approaching midnight, we’re now 12 hours into our pilot duty day, but regardless, there is still the same roster of tasks to be accomplished–and they don’t care how tired you are, they must be accomplished correctly.

Getting a good look at the current radar sweep and things look ugly. The cells have broken up and are scattered like mercury all over the place. The DFW airport arrival information is automated: weather, winds, runway–all printed out from the on-board data link printer. The DFW info says landing south–so you set up frequencies, courses and descent altitudes in both sides of the Flight Management System, as well as both pilot panels. While he flies, you brief the approach.

Have to swing wide around storms–request a descent to get below scud blow-off you can’t see on radar, but which you detect because it’s blocking the pattern of ground lights you know should be Denton. As soon as we begin descent, the master caution light glares in front of your face, along with a pressurization clue. A quick glance at the pressurization control panel above the F/Os head shows we’re holding cabin pressure fine, it’s just that we never reached the programmed cruise altitude and the computer is confused.

“Off schedule descent,” you say, punching off the warning light. Reset the cruise altitude to 5,000, which is lower than where you are, to let the computer recalculate and catch up.

“Radar vectors to 35 Center,” says the air traffic controller. Dammit–we set everything up for a south landing per the DFW info.

“ATIS says DFW landing south,” you say, making sure there’s absolutely none of the annoyance you feel in your voice.

Pause, wherein you can imagine the controller saying to someone the ATIS is wrong. “I’ll check on that, but plan north.

Redo the courses, rebrief for the F/O, reinsert the proper approach in the FMS and extend the centerline for intercept. Complete the checklist down to configuration, validate the Heads Up Display Data. Staring at the lights of The Ballpark in Arlington miles south, doing the math on descent rates versus final turn altitude based on a left turn thereabouts. Looking good.

A loud snap as the autothrottles kick off. “I’ve got them back on,” you say, reaching up to reinstate the system. F/O nods, concentrating on flying.

Now ask yourself why they tripped off. No failures annunciated–they wouldn’t have reinstated with an internal failure. And it’s not that choppy. Has to have been a power interruption. Glance up–sure enough, there it is.

The left generator bus source is gone. Is it the generator or the bus that’s failed? Regardless, we’re flying with only one electrical source–the right generator. Not good.

First instinct is to start the Auxiliary Power Unit (APU), a small jet engine in the tail that can provide electrical power and pressurization air–but wait.

If the fault is in the left electrical bus, adding the APU generator could either cause a fire, or take down the APU generator. Be patient.

Although you know the right generator has assumed the power load–so the bus must be okay–why take chances?

“We’ve lost the left generator,” you say, reaching for the Quick Response Handbook. “I’ll take care of it. “F/O nods.

The procedure confirms what you deduced. Within a couple minutes, you have the APU running and power restored. Follow the QRH procedure exactly; better to have two electrical sources–if you’re down to one, if it fails, it’s going to get dark and ugly: flying with limited instruments and systems on 30 minutes of battery back up. In the weather, at night. We can do it–but would rather not.

Left base turn from an angling downwind. Mike’s doing a good job–he sees the bad angle and is slowing and calls for dirtying up with flaps and gear. The runway’s coming into view on my side. Good altitude and speed; the intercept of glideslope and course will be fine.

Tower calls the winds “130 at 18.”

Dammit. The limit is 15. With the 50 degree offset, we’re close. Legal, but you don’t like flirting with limits. Even on a long runway.

“Continue,” you say to Mike’s inquiring look–he’s done the math too. But you’re just about decided to abandon the approach. But no need to rush anything. Rushing is never good.

“I’ll rebug you to 40” you say, changing configuration as required by the tailwind, “and brakes 3.” He nods.

At a thousand feet, it’s clear that the tailwind is unstable and variable–you can tell from our ground speed versus the airspeed.

No good. “Let ‘s take it around,” you say. He nods, adds power–the descent stops.

“Here comes flaps 15,” you recite the litany for him,”positive rate, gear coming up. Missed approach altitude set.”

“American 245 is on the go,” you tell the tower.

“Fly runway heading, maintain two thousand,” says the tower.

Fine; nearly there–reset the throttles from N1 to speed, reset both FMC from climb to capture. Reset both course windows and MDA–because we’re going to land south. Reprogram the FMS for the 17s.

“I’m going to teardrop you out to the east, then bring you around for a final to the south,” says the controller. “Can you do that?”

Eyeballing the radar: nastiness to the northeast, but there’s some room.

“Give us five miles,” you answer. No need to rush–make this correct, hit every step. F/O nods. “Then turn us back in.”

Slowing, getting dirty. Left sweeping turn.

“Do you see the runway?” asks tower. You do–you give a thumbs up to Mike. He nods.

“Affirmative,” you answer.

“Cleared visual approach, cleared to land, 17 Right.”

Confirm the Right runway freqs, MDA and courses set. “I’ll bug you back up to 30,” you say, changing configuration again: don’t need a whole lot of drag without the tailwind and with a possible wind shear. Mike nods.

Glideslope is rough. You’re on a hair trigger to go around again–there’s plenty of fuel to hold or go north to Oklahoma City or south to Austin. Be alert, be patient.

Increasing wind; good sign–but it has to stay within controllable limits. Mike’s doing a fine job wrestling the jet onto glidepath. The Boeing is a steady machine–an MD80 would be a bucking bronco in this.

Below 500 feet–you’re call: it’s stable enough, we’re good. If Mike wants to go-around, we sure will, but we’re good.

Over the threshhold, Mike puts it down; speedbrakes deploy, he yanks in full reverse, the jet slows.

“Nice job,” you say, taking over as we slow to 80 knots.

After landing checklists, taxi in. Careful, do the job right all the way to the chocks. Engine shutdown.

Passengers deplaning, our shutdown checklists complete. You’re writing up the left generator in the maintenance logbook, a mechanic is already on the jetbridge waiting.

“You can take off, Mike,” you say, “I’ll finish up here.” Meaning you’ll do the final “after all passengers have deplaned” checklist items to power down the aircraft. That’s a courtesy you do–you’re the captain, you leave last. He did a great job tonight–respect that.

We fist bump, he leaves.

You finish up: packs off, recirc fans off, cockpit power off. Grab your bags. Slip out of the gate area past the 160 passengers who have no idea what transpired between Wichita Falls and their safe landing a few minutes ago. Nor should they–that’s what they pay you for.

Fresh air feels good, outside waiting for the employee bus to the parking lot. Nearly 1am, got to get home and get some rest–flying again tomorrow.

Summer Storms, Airline Flight, and YOU as Captain.

Posted in air travel, airline cartoon, airline delays, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, jet flight, passenger, pilot, weather with tags , , , , , , , , , , , , , , , on June 22, 2011 by Chris Manno

Well that’s going to be trouble, your air sense tells you as you wing westbound.

Because you have to turn around and come back once you reach LAX–and this stuff, you can feel it: it’s growing. In a few hours, it will stand between you and “homeplate”–DFW for you–and it will be your job to thread the needle between, above and around the towering wall of what will be full-blown thunderheads by the time you return.

But the weather-guessers say the storms will stay south and west of the Jethroplex, right?

Yeah, my ass. Sorry–been fooled before. Now, we deal with gut feel and radar. Forecasts? Farther out than a couple hours–pretty well useless. Keep flying.

LAX, first stop: got to have a cup of the strong Brioce Bakery coffee. Kind of crave it flying to LAX. Westbound passengers happily herding off; First Officer about his business on the ramp, catering, cleaners. You?

Stout cup of Brioce and radar, your best friend. Which helps you set up your next best friend: jet fuel.

But here’s where your air sense–and 17,000 flight hours–comes in: the storms forming up and marching west to east aren’t really a front passage. Rather, they’re a boundary collision that the cold front is barely strong enough to move. Those storms will stagnate wherever they form–my best guess–so there’s not going to be a quick close-then-open, 40-50 minutes of holding.

Hedge your bets: approach from the northwest in fact, route north over Albuquerque and see if you can beat the frontal passage, or be positioned to slip in immediately after. Plus, from behind the squall, all of your divert options will have a clear path. So in this case, northern route, an hour of holding fuel, see how it plays out.

The first round of bad news comes up on the data link printer in Arizona: “0300 DFW tempo 1ovc tstm lgtctcctg 34012g25 29.77 prsfr.”

Duh: “airport expecting one hundred overcast around 10pm in thunderstorms lightning cloud to cloud, cloud to ground; winds from the north gusting to 25, surface pressure falling rapidly.”

Trouble in front of the front. Cross the Rio Grunge eastbound, nice tailwind rocketing the aluminum tube across the ground at 500+ miles per hour.

My F/O is smart, sharp, quick. A good asset in forming a plan, then a backup, then another. I like options. I choose my words carefully: “Hey, you want any coffee? I’m buying?”

I like the way Angela makes coffee, the old-fashioned DC-10 technique: a splash of club soda on the bottom of the pot before brewing–eases the acidity, gives a smooth flavor. Hell, no rush here–I hate redoing stuff. The radar picture won’t be too well defined until about 300 miles out, even better at 160. Have a cup of Boeing brew and relax.

Okay, now we’ve got something to work with. Did I mention how much I love the 737-800 radar? It has its own GPS system, always plotting where it is–and it knows the terrain everywhere it finds itself and miracle: it screens out ground clutter–and does its own tilt for each range. What you see is what’s there–how cool and smart is that?

This picture is looking southeast. The blob over HIKAY is the nasty storm cell headed for the airport. As I figured, we’ll either beat it, or the airport will close–and it did as we approached 100 miles out. We expected that.

The good news is that we’re assigned a holding pattern over Wichita Falls. Sheppard has a couple of long runways and jet fuel available. Once we’re established in holding at 33,000 feet–a good altitude for fuel economy–I call the Sheppard tower on another radio: how late are you open tonight? How late is the fueler open?

Eleven o’clock for the tower, all night for the fueler. It’s just after 10pm. We’ve got fuel for 40, maybe 50 minutes of holding, then we need about 4,000 pounds to fly north to Oklahoma City.

But we’re right on top of Wichita falls/Sheppard. I can see it–perfect weather. No additional fuel for the divert–we just spiral down.F/O concurs. We start setting up navaids, approaches.

Our holding racetrack--right over an excellent divert spot.

DFW approach updates the airport re-opening projection: midnight.

The mass exodus begins from various holding stacks because no one has that much loiter fuel. Most on the north side are heading for Oklahoma City.  “Put Wichita Falls on request,” I tell the F/O, as we continue all divert prep and logistics with our dispatcher in Fort Worth.

We exit the holding stack northbound with a descent clearance, all of the divert notifications and nav system reprogramming done, approach briefed–we’re way ahead. The winking lights of two jets above us in the pattern suggest what I’d be thinking if I were them: “Smart bastards–first into Sheppard, first for fuel, first out.”

Yup.

Sheppard Approach: “Plan runway 33 center.”

Me: “Unable.” The center runway is 150 feet wide; our wingspan is around 130. The left runway is 300 feet wide–but the Air Force is using it for night traffic patterns in my ex-girlfriend:

Tough darts, wingnuts: when it was me in the Air Force flying the White Rocket, I’d have said tell the civilians to get lost–we’re busy here. Now, with 160 passengers and a crew of 7 on board, I think differently.

I’m doing the math, checking the descent rate and speed and distance–it’s all coming together nicely, “in the slot” as we say. Over the threshhold, follow the HUD cues projected before me on the glass; little narrow-gauge skid marks from smaller jets slide under the nose, then touchdown.

Clear the runway, set the brakes for a minute–whip out my cell phone and call the fueler, “Landmark Aviation.”

“How much fuel do you need,” asks a friendly voice. We have 5,800 pounds on board, I’d wag 3,000-4,000 to get to DFW, 3,000-4,000 more for delays. Plus some more thousands for peace of mind and the unexpected, two factors that usually don’t work well together.

“We need 12,000.”

“No problem, taxi on down.”

Tight maneuvering on narrow taxiways and a small transient ramp, but slowly, carefully, watching the wingtips–we park. I see the lights of two other airliners approaching from the south. Hah! The fuel truck is already here.

First Officer is outside, doing the exterior inspection. I’m on the phone with dispatch for a clearance plan, on the radio with tower for a proposed launch window, then with DFW approach for an expected route, then the phone again for current DFW weather.

My fuel guess is pretty good: dispatch wants us to have 15,000 pounds of fuel–we have 17,500. I love jet fuel.

Me signing for six tons of jet fuel.

Behind us, a Super-80 waits, an Airbus waiting behind him. I chat with the MD-80 captain in the quaint Wichita Falls terminal–he needs to have flight plan faxed to him; we printed ours on our on-board data link printer. I considered for a moment suggesting the dispatch send his to our jet, but I’m not even sure that’s possible. And we’re ready to blast off.

Supposedly, the terminal folks are on their way back and they’ll fire up the FAX machine for him and his 140 passengers. Too bad you ain’t on the Boeing, I thought but didn’t say.

Carefully, point by point, we check our route, then our performance data. Never mind that it’s nearly midnight, 11 hours into our workday–every single detail will be checked. I will see and he will crosscheck every number put into the performance system.

We start engines, a ground man pulls the chocks and salutes: clear to go.

I have a better idea. We sit with brakes parked and accomplish all pre-takeoff checklists so that I don’t have divided attention taxiing out over the mini-sized taxiways.

Tower clears us for take-off. One last check of numbers–the runway, the rotate speed, the weight, the power setting, all check out. Stand up the throttles, all exterior lights on, punch the take-off power button on the throttles and she leaps forward with a growl.

Off the nose, black sky, more storms; cloud to cloud and cloud to ground lightning weaving a brilliant latticework to the south, where we’re going. Dead ahead, more spot decisions, plans, backups, numbers, radar and ultimately, maybe a cup of coffee to go for the drive home once we navigate the weather gauntlet.

But nothing’s set in stone; we’ll just see what’s what when we get to DFW. The coffee and DFW will just have to wait, but I’m patient, and careful. All in good time–despite all pressures to the contrary, all passenger and crew urgency, fatigue; I tune it all out. Every step carefully, thoughtfully–that’s what summer flying is all about.

Quite a light show in the DFW terminal area, and the hurdles spring up one by one, then in droves. Weird, but I kind of like the challenge. But that’s another story.

Summer Air Travel: 3 Things You Need To Know.

Posted in air travel, airline delays, airliner, airlines, flight delays, jet, jet flight, passenger, travel, travel tips with tags , , , , , , , , , , on June 18, 2011 by Chris Manno

You’re traveling by air this summer? Good. But there are a few things you should know and be sure of BEFORE you get to the airport. And, of course, some shortcuts and time-savers and more things you should be aware of once you get to the airport to avoid an ugly surprise on check-in.

Because it’s not enough to just show up on time any more. In fact, without attending to the things I list below, you’re really gambling with your trip and whatever you’d planned at your destination. Airlines typically have higher load factors in the summer, which means fewer seats available on every jet, and this summer has started with record-breaking crowds vying for seats.

Combine that with tight customer service staffing and you have the makings of a travel headache–which is preventable. Read on.

1. Get your seat. Yes, I know: you booked your flight. That’s not the same thing as having a seat. Made your reservation on-line? Be sure there is a specific seat listed–and check again 48 hours prior to departure. I can’t tell you how many times I’ve been at the gate, trying to look inconspicuous, as an agent tries to explain to a passenger that no, they don’t have a seat assignment–and the flight is overbooked. Often, when reservations are made way in advance, there’s isn’t a specific seat listed–or between “way in advance” and the day of travel, the seat assignment disappears. To prevent that: print your boarding pass at home with the seat assignment–don’t wait until airport check-in. If you don’t see a seat assignment on your on-line boarding pass–get on-line and reserve a seat, even if you have to call the airline’s toll free number to do so.

2. Know your status. That is, are you protected from cancellations or delays? If you have a deadline at your destination–say, a time sensitive event (wedding, graduation, business meeting, etc) or follow-on reservations (a resort or cruise booking, or flight on another carrier), what  protection do you have in the event of a delay or cancellation?

Be aware that most airlines offer compensation or modified travel in the event of situations within their control (say, flight cancellations or mechanical delays), but most people don’t seem to know that airlines and federal regulations do not stipulate any accommodation for weather-related delays or cancellations. Thunderstorms at a major hub, in summer–what are the chances? Pretty darn good, unfortunately. And along with rain, hail, and damaging winds, storms usually bring delays, cancellations and misconnects.

Are you prepared to sleep on the floor of the terminal if weather delays you inbound and the last flight of the day to your destination has already departed? Don’t plan tight connections–or in my opinion, any connections to the last flight of the day, for exactly that reason. But if you must, be prepared to find an airport hotel on your own or, sleep in the terminal. Ugh.

One further note about “knowing your status,” and this is important: did you buy your ticket from an online source other than the airline itself? If so, read the “conditions of carriage” before you agree to the purchase of a ticket: many of the larger online travel sites sell bargain basement seats–but they are for a specific flight, with no recourse if you miss the flight. In other words, the deeply discounted seat does not come with any airline follow-on obligation–that’s how the online site got the cheap pricetag they sold you on. But again, if you misconnect for any reason, your travel is over.

No “stand-by” on the next flight or travel at another time or date. You agreed to buy a particular seat on a particular day and if you’re not in that seat when the plane departs, you have no further recourse with the airline–and good luck with the online agency you booked your travel through.

In both of these cases: trip insurance. It’s not that expensive and may be your only way to protect yourself from large out-of-pocket expenses due to missed bookings and events at your destination, or overnight delays enroute.

3. Damage control: when things start to go haywire due to delays, weather, cancellations or diversions, you need to act immediately. Before you leave home, do two simple things to ensure that you’re first in line when it comes to salvaging your travel plans.

First, sign up for whatever notification app your airline offers. Not only will this automatic function give you an immediate heads-up on your assigned gate and departure time via text message or email, many major airlines will also notify you of a cancellation or significant departure or arrival delay long before the delay appears on monitors in the terminal.

Why is that important? The advanced notice will allow you to find the next available flight to your destination and then pursue a confirmed seat before your fellow passengers even know there’s a reason to change. First come, first served when it comes to accommodating passengers from a cancelled flight.

Which brings us to the second must-do: pre-program the airline’s re-booking number into your phone for quick access. The re-booking number is NOT the same as the reservations or flight information phone numbers. Find it on your airline’s website or call their toll-free number and ask for it, then keep it handy on your trip. The alternative to calling the re-booking number is to stand in a long line of irritated passengers waiting for a few agents to fix things one at a time. Skip that–get on the re-booking line at the first sign of trouble.

Want to play Superman? Turn your cell phone on as soon as allowed after landing. You’ll be notified by text or email of any cancellation on your itinerary–then you can call the re-booking number on taxi-in and start damage control to save your trip. Same goes for the hours before your origination–keep listening for the text alert regarding your flight. Even if things go well, you’ll want to know what gate you’re scheduled to depart from. In all cases, have your reservation info handy for re-booking–an agent on the phone or face-to-face can access your itinerary instantly if you can provide the record identifier (usually a series of letters and/or numbers) on first contact.

It’s going to be a busy summer for air travel this year, with record crowds and limited customer service options in the case of weather-related delays. But these three simple steps will put you well ahead of the crowd all rushing to rebook flights or deal with a delay. Secure your seat, know your options, stay informed and be ready to rebook.

Number one above–seat assignment–is even more crucial if you’re traveling with others and want or need to sit together. Number two, know your passenger status and your options. And finally, line up your damage control options and beat the rush to re-book or make changes as the situation develops.

Once you’re on board and we’re off the gate, your work is done and I’ll take care of the rest of the flight. And as I say after every welcoming P.A., “Sit back, relax, and enjoy the flight.”