Archive for the airline ticket prices Category

Air Travel Triage: Save Your Flight–And Your Sanity.

Posted in air travel, aircraft maintenance, airline delays, airline ticket prices, airliner, airlines, airport, elderly traveller, flight, flight attendant, flight delays, jet, passenger, pilot, travel, travel tips, weather with tags , , , , , , , , , on July 18, 2010 by Chris Manno

Just did a “pleasure” (for a guy who flies 170 days a year, that’s a stretch) trip to a major west coast city. Returning home, I was all set to board my flight when the earlier flight–still at its gate–was declared “out of service for maintenance.”

Oh no: passenger stampede.

That’s right, now everyone wanted to get on my flight–the next available–probably to protect their downline connection or to keep a tight schedule at their destination. Being standby myself, or even as a confirmed passenger, this is a major problem. So, now what?

Here’s where you can and must do travel triage if only to save your sanity, never mind your trip. Think.

You must plan ahead, and use your head:

Be aware of what’s going on. Sounds simple, but you’d be amazed at how many airline passengers, when faced with a major snafu such as a cancelled flight or weather divert, simply draw a blank: what next?

Here’s where awareness is crucial: I saw another aircraft being towed to the gate of the maintenance-cancelled flight. Then I heard the agents at that gate make a brief announcement, “We have located a new aircraft for this flight.”

Still, the stampede was on to the gate of the next flight.

Again, be aware of what’s going on: the next flight’s aircraft was at the gate, but you could clearly see that there were still bags coming out of the cargo hold. They were still unloading cargo from the inbound flight.

By contrast, the replacement aircraft being towed to the previous gate was completely empty, having been parked on the ramp or in a hangar. Which aircraft would be ready to depart sooner?

If you have a downline connection, that fact is key and you need to know this, you will know this, if you’re thinking and observing.

Still, if you must get on the next flight, you must change your boarding pass. Want to stand in the slowly creeping line to rebook? Or worse, as happens with some airports, be sent back outside of security to the ticket counter to rebook?

What’s the alternative?

Do you have the airline rebooking number? Not the airline’s toll-free number, the rebooking number. There’s a difference and you’ll need to find that number before you travel. It’s likely on the airline’s website, but if you can’t find it–call their regular toll-free number. Of course, this will be a frustrating exercise in phone tree navigation at exactly the wrong time if you’re trying to rebook, wasting precious minutes as others grab the few available standby seats ahead of you. So do it ahead of time and pre-program the number into your cell phone.

Then forget about the line–just call, and when you do, here’s another piece of crucial information: what are the departure times and flight numbers of follow-on flights? Tell them what you want–and decide on that before they answer.

A monitor gives you the best realtime information–and there are a dozen on-line services that will display the schedule on you phone or PDA for free.

Don’t hunt for a monitor, which will not likely be near whatever line you need to stand in for a new boarding pass–either write down the list of flights for the day ahead of time (so last century, really), or pre-program a flight monitor into your handheld device (welcome to the new millenium!).

Then you can call the rebooking number and specify exactly what you need without playing twenty questions with the reservations agent.

That way, you can accomplish whatever data changes must be made in order to receive a new boarding pass if you must change flights without waiting in line. Okay, you might do this while waiting in line just to be sure you’re not overlooked, but when you do reach that harried and overworked agent handling the long snaky line of irate passengers, all he or she has to do is print your new boarding pass and hand it to you. “Next in line please . . .”

No matter what, be aware of what’s going on. I quietly moved over to the gate of the maintenance-delayed flight, requested a seat on it and was given a boarding pass. Several other passengers did the same and discovered that thanks to the stampede on the initial announcement that “this aircraft is out of service,” this replacement plane would now be way less than full, with more room for the rest of us to spread out.

By contrast, at the next flight, the only seats to be had were middle seats and every seat on the plane would be full. Plus, whether those refugees from our flight knew it or not, their luggage would NOT be on their flight–it would still be on the original. Meaning their checked baggage would be arriving when we did–not when they did. Care to wait for your bags? Or, do you trust that they’ll be waiting for you at baggage claim when you get there?

Of course, unlike in this case, there may not be a replacement aircraft available. Which makes it all the more crucial that you have the re-booking number and flight schedule info: there are few standby seats on any flight these days. What you accomplish on the phone will grab you a seat even before those in line ahead of you could get one from the agent.

When we pushed back, I glanced at the refugee flight next door: still loading cargo. In essence, the passengers who fled to the new gate really would have been better off sticking with the original plan, plus they wouldn’t have been sitting in a crammed-full jet waiting to push back. And if they were really astute, they’d be dismayed to watch us push back ahead of them, with their checked bags on board, to arrive ahead of them.

So much for connections, and for expediting their travel. All because they weren’t aware and didn’t pre-plan their trip with all of the assets available at their fingertips:

1. Observe and listen at the gate and out the window of the terminal.

2. Have access to current schedules and flight numbers on a PDA or even a hard copy list.

3. Have the re-booking phone number available and use it to avoid lines and to speed whatever reservations changes you might need as quickly as possible.

That’s travel triage, but also, that’s common sense, something that sadly, seems to be in short supply at the airport. If you have the information you need and the assets to employ that information, you will be literally miles ahead of the crowd.

Unfriendly Skies and the Avoidable MidAir Collision

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , on July 11, 2010 by Chris Manno

Apparently, the skies above our nation have become less friendly recently.

The Washington Post recently reported on a dangerous trend in aviation:

The NTSB is investigating almost a dozen midair near-collisions that have occurred nationally since it began to mandate that they be reported in March. They include an incident 24,000 feet over Maryland on March 25, when a Continental Airlines 737 came within about a mile of colliding with a Gulfstream jet. The traffic was under the direction of a controller who had been on the job for almost three years after graduating from a college program. She was still in training.

Not only are there frequent and harrowing near-misses between aircraft all over the country, there also seems to be an increase in the number and frequency of such potentially deadly conflicts.

Some critics point fingers at the FAA, saying that there is a higher than historically normal number of inexperienced air traffic controllers replacing older, retirement-age controllers. But that’s only part of the story behind the worrisome statistics.

As one retired Air Traffic Controller told me:

“I agree with the basic premise that the skies are NOT getting more safe. I worked over the years in the DFW area, ABQ, SoCal and BWI. Positive radar control is more work for the controller and a few more miles for the pilot but is infinitely more safe than utilizing visual separation (italics mine).

The problem is that the FAA is tasked not only with the safe operation of our skies and airports, but also with the expeditious movement of aircraft. Oftimes these two goals are at odds with each other.

Controllers are under constant pressure to move the tin quickly — crews and aircraft costs, schedules, weather, physical space on the tarmac — all these and other issues require the controller to get planes on their way as quickly as possible. It’s like the old card game of War — deal those planes off to someone else as fast as you can!”

This firsthand look behind the Air Traffic Control curtain is unsettling at best, but the crux of the problem–or likely the optimum solution–is in this key statement:

. . . the FAA is tasked . . .  with the expeditious movement of aircraft . . . controllers are under constant pressure to move the tin quickly . .

Add to that the pressure commercial airlines put on both Air Traffic Control and airline pilots to minimize flight time and thus costs, plus throw in the Aircraft Owners and Pilots Association, the private pilots’ lobby group, and their constant and unthinking opposition any flight restrictions and the result is an ever more crowded airspace with resistance to control techniques that increase costs and restrict aircraft movement–but provide the highest safety margin.

From a public interest standpoint, the issue of  “expeditious movement of air traffic,” recreational flyers’ access to airspace, and airlines’ operating costs are secondary to one overriding priority: flight safety.

Key to flight safety in a crowded sky is aircraft separation–which is clearly safest when verified by radar identification.

And therein lies the rub.

In order to move more traffic faster, the concept of “visual separation of aircraft” is used by controllers under certain circumstances. That is, if an aircraft reports visual contact with another aircraft, that pilot can accept the responsibility to maintain separation from the conflicting aircraft.

This frees up the controller: no longer are the aircraft and their separation the controllers’ responsibility–no longer are they separated and kept apart by radar monitoring and the controller can move on to other tasks. From the viewpoint of the FAA management, this is “moving the tin” expeditiously and at a higher volume. But for controllers?Essentially, they’re doing the same thing I’m doing: carefully guiding an airplane through crowded terminal airspace. Whether that means 50 aircraft landing and taking off per hour or 60 per hour makes little difference to both of us–the key is that it’s done safely. The pressure on controllers to issue–and pilots to accept–visual clearances serves only to increase the rate of traffic flow, but introduces a measure of risk to achieve that goal.

What’s the problem? You tell me:

This is an actual on-board display of air traffic. There are multiple aircraft converging with yours–some from above descending, some from below climbing, and many approaching from different angles. Plus, the Air Traffic Controller is looking at a regional, compass-oriented one-dimensional picture; you’re looking at three dimensions with you at the center, looking forward in your direction of flight–and you’re moving, usually in more than one axis.

Think there may be some ambiguity in traffic location for you, the controller, and the other aircraft? If you are warned about an aircraft at “one o’clock,” can you be sure which one is the conflict?

I can’t. Not with any certainty, and knowing that simply not accepting clearance and thus the responsibility will mean ATC will continue to ensure radar separation is the safest bet–for me, and for my 140 passengers. Visual flight clearance in a crowded airport terminal area is a bad, unsafe idea.

Radar separation essential. Takes a bit longer. Doesn’t provide expeditious flow. Restricts the recreational pilots’ freedom.

Ensures your safety. Fair trade?

Notice too that I said “I can’t be sure.” The “I” here is a professional pilot with 32 years of experience, former Air Force pilot, 25-year airline pilot and 19-year captain and over 17,000 flight hours. If I can’t be sure, what are the chances he can be:

With the minimum of age, experience, currency and proficiency, he can take responsibility for the lives of hundreds of passengers by saying, “Yes, I have the traffic and will maintain separation.” If he’s actually looking in the right spot for the right traffic traveling at over 200 miles per hour above or below or even behind him.

What’s safest for him, and me, and you is this: positive radar separation. Not “visual” or “pilot separation;” rather, a qualified radar controller monitoring traffic and issuing instructions to both aircraft to ensure positive separation.

The answer is all about dollars, as usual: the FAA budget strains to provide controllers, airlines constantly seek to lower operating costs, recreational flyers watch their costs go up and demand freedom and access to all airspace.

It’ll cost more all around–in ticket prices, the FAA budget, and recreational flying costs.

Realize what’s at stake here and stop the widespread use of visual clearances in crowded airport traffic areas. Our Air Traffic Controllers are the best in the world–give them the staffing levels and training and pay required to do their job. Ignore the howling voices demanding less restrictions; budget for it, pay for it and ensure the safety of our ever-more crowded airspace.

I think we’re all worth it.

H20: Above and Below

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, airport security, blind faith, elderly traveller, faith, fart, flight, flight crew, flight delays, jet, life, passenger, travel with tags , , , , , , , , , , , on July 4, 2010 by Chris Manno

H20: Above and Below.

Just throw your airfare under the car.

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, passenger, passenger bill of rights, pilot, travel, travel tips with tags , , , , , , , , , , , , , , , , on May 14, 2010 by Chris Manno

This is me looking down on my old high school–literally, not figuratively–where as a freshman, I had a neighborhood paper route.

It’s significant for me now to look down on my old paper route there–the Sacramento Bee, daily and Sunday, over a hundred customers–because in those days I looked up from my bike as I tossed newspapers, wistfully watching the airliners climbing toward the Sierras. I have the better of the two views now.

But I also relate to a “customer service” lesson I learned on the paper route that’s just as valid from my present perspective a few miles above my old paper route and and two hundred times faster than bike speed.

The biggest pain every month had to be collecting from customers. And the worst of that was at the house of a junior high school principal who lived on the route.

Ring the bell. Wait. He comes to the door and points to his driveway.

“Your money’s under the car–where I normally find my paper.” Crawl under the car; at least he usually had exact change. Every month.

Which didn’t seem fair, because his paper wasn’t under his car every day. Just now and then, because I had about 137 papers to throw from my moving bike, often with a dog or two chasing me, and a lot of days in the rain.

I think of that percentage as we top the Sierras (that’s Lake Tahoe in the middle)  because we’re running about forty minutes late.

Of the one hundred and forty people on board, I’m sure that one or two are steaming like my old customer, wanting to see me crawl under the car because this is what “always happens.” No dogs chasing me this time, but yes, weather slowing things down and a traffic-jammed Air Traffic Control system.

For that guy, and those of his ilk, there’s no explaining what goes on and why–they’re really not listening anyway and just want to tell their neighbors about how the paperboy has to crawl under the car to get his measly $3.50 a month.

But for the majority of reasonable folks on board, here’s a behind the scenes explanation for the common frustration experienced by all but seemingly insurmountable for the “under the car” minority.

Why doesn’t the pilot tell us what’s going on? Well, because  . . . it is going on: two nights ago, we were taxiing in the aluminum conga line to the runway, watching on radar as a ring of storms converged on the airport.

There’s no time to spare. I’m recalculating fuel burn for a new route, listening to and answering ground control giving instructions on one radio, monitoring the other radio that my first officer is on negotiating a new route from Clearance Delivery and steering the jet with my feet on the rudder pedals. And that’s not all that’s “going on;” it’s taking shape as the minutes tick by and the ring of towering cumulus closes in on the airport. I don’t have time to step out of the task mix and say “here’s what’s happening” because it’s changing by the minute.


It’s difficult enough when one of the Flight Attendants call up and ask “What’s the delay?” The answer would be, “I’m doing five things at once; don’t call me back unless we’re on fire.” Most Flight Attendants realize that and don’t call. If they do, I realize they’re taking heat from the hundreds of eyeballs boring into theirs as they sit on their emergency exit jumpseats. Any wonder why some of them may be a little defensive?

So–I know this is not what you want to hear, but–if I’m not saying anything on the P.A., it’s because there’s nothing for me to say and no time to say it anyway. And even what information there is changes by the minute. Even if you wanted to be part of the chaos, I don’t have the time to narrate what’s going on and still keep up with it and stay on top of our flight priority in the mix. Can you just get started on your crossword puzzle and trust that we’re doing our jobs as efficiently and safely as we can?

Once we do get into the air, we have another 4 hours of flight.  So make it the New York Times crossword: it’s in the “Entertainment” section, on the driveway. Under your car.

Meanwhile, lighten up on the paperboy, okay? He’s doing the best he can.

Air Travel and the “Kick the Dog” Syndrome.

Posted in air travel, aircraft maintenance, airline cartoon, airline ticket prices, airliner, airlines, airport, cartoon, flight, flight attendant, flight crew, flight delays, jet, lavatory, passenger, pilot, travel, travel tips with tags , , , , , , , , , , , , , on May 10, 2010 by Chris Manno

The forward cabin door closed with a kerthunk and its warning light winked out on the overhead panel.

My first officer said, “You know, this is still a pretty good job once the door’s closed.” I nodded and keyed the interphone mike to called the ramp crew chief in the tug below. “Brakes are released, stand by for push clearance.”

He was right, of course: once we close and seal that door we’re on our own, free of “supervision” and the hassles that come with it. Now all decisions rest on the flight deck; each can be handled sensibly, quietly, without abstract criticism and senseless third-party interference.

But when is this not a “pretty good job?” Well, usually any time we’re not on our own–which is when the cabin door is open. Because besides the usual hurdles required to pass through an airport–gates, passengers, baggage, maintenance, cargo, restricted items, law enforcement travelers, fuel, engine service, catering–there’s one major side effect of the financial and managerial failures endemic to the Post-9/11 airline industry:

The “Kick the Dog” syndrome. And unfortunately, everyone gets to be the dog sometime at the airport.

The Urban Dictionary defines “Kick the Dog Syndrome” as “[t]he act of mistreating a peer or someone inferior to you out of frustration because a superior (whom you can’t argue with) has treated you poorly.”

Everyone in the airline and airport biz has been beaten thoroughly and regularly from the top down. Everyone’s reaching the boiling point from drastic pay cuts, stripped retirements, increased work, longer hours and less rewards than ever.

The airport is a combat zone populated with disgruntled airline employees, besieged concession workers and overwrought passengers. As a result, the trickle-down effect of the industry’s harsh austerity causes an inevitable reversal of polarity: surely as a methane gas bubble raced from the ocean floor five miles to the ocean’s surface and blew the hell out of the B.P. oil rig in the Gulf, air travel is right at the flashpoint of anger.

Tremors that indicate something ready to blow, someone on the verge of “kicking the dog?” Here are the classic examples that tell me for someone, I’m the dog:

1. Long day, many legs, bad weather–but it’s finally over. The whole crew’s dead tired, trudging to the hotel pick-up spot.

No hotel van.

We’re on time; same schedule as always. No van. Flight attendants look at me sidelong . . . do something, captain. Too many captains simply don’t, but I’m not one of them. I dial the hotel on my cell phone.

“Hi, the flight crew from 1157 at the airport waiting for pick-up . . .”

Pause. Then whoever answers the phone at the hotel says, “The van should be there.”

Now I’m ready to kick the dog. I know the van should be here–but if it was, would I be calling? Do I really need to know it “should” be here? Are we all just stupid: the van’s really here, we’re just calling the hotel for the hell of it?

Not gonna kick the dog, not gonna kick the dog. “I know that,” you dumbass I say only in my head. “Can you tell me how much longer it’s going to be? We have a short layover and if necessary, we’ll take cabs.”

Pause. “Well, we won’t pay for cabs.”

Note to self: Prozac. Valium. Yoga. Nine Milimeter. Whatever it takes.

2. Quick turn in Las Vegas. Gotta grab some food and get back on board to pre-flight. Hmmm, Burger King is near our gates; I even have exact change. I wait in line.

Finally, my turn. “I’d like a veggie burger with no pickles.”

The guy in the paper hat smirks. “The veggie burger doesn’t have pickles on it.”

So why do you have to say anything, other than “Okay,” then take my money? Don’t kick the dog, don’t kick the dog.

“Well, then put one on it then take it off because I don’t want one.”

Okay, I kind of “nudged” the dog. He deserved it.

3. Checking the destination weather back at the home drome. Chance of thunderstorms both en route at in the terminal area just popped up. Plus, I know from experience that we won’t get our cruise altitude right away due to outbound traffic from another major hub. Better call for more fuel.

A quick cell phone discussion with the airline dispatcher–he agrees and sends the updated release fuel to the station. Then a courtesy call on the radio to the station staff: “We’re going to add another thousand pounds of fuel.” From the station: “Stand by.”

I can feel it coming . . .

Finally, on the station frequency: “The fueler says you don’t need more fuel.”

Sigh. Did I ask the fueler if I need more fuel? Am I confused and can’t read the fuel gages myself and so was checking with him, especially knowing he doesn’t feel like driving back out to add more? No doubt, he’s checked the weather en route and we’ll just go with his judgment on this.

Don’t kick the dog . . . don’t kick the dog . . . “Uh, we’ll need another thousand pounds; he’ll be getting the fuel slip from dispatch any minute. When we get it, we’ll go.”

Just in case the Operations people forgot that we might have requested more fuel, not that I’m unclear on the amount on board. Give them the benefit of the doubt.

Operations: “Well, no one else has asked for more fuel today.”

Who the hell cares what anyone else has done? Who’s responsible for my flight–and who’ll answer for anything that goes wrong in the next thousand miles? Well honestly, I’d tell the FAA inquiry, they said no one else has asked for more fuel so I didn’t.

Before I could kick the dog, my First Officer jumped on the Ops frequency: “Ask the fueler if he’d like to add the thousand here, or drive about five hundred miles down the road and refuel us when we divert.”

Good answer! A kind of “nudge” to the dog.

I could go on, but I won’t. Suffice it to say that once we’re underway, things go more smoothly. But meanwhile, if you’re walking through the terminal, reconsider whether you really need to ask the flightcrew people you pass where the bathroom is (especially when they’re on their cellphones, grabbing a minute between flights to communicate with home), or whether you must ask them the “20-questions” starter, “am I in the right place?”

Just don’t ask or better yet, think before you do. This simple advice might make life smoother for your dog when you get home.

Flight Deck: Zoom With A View.

Posted in air travel, airline cartoon, airline delays, airline ticket prices, airliner, airlines, airport, airport security, cartoon, elderly traveller, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , , , , , , , on April 21, 2010 by Chris Manno

Wanted: the lucky few with vision.

Job title: Zoom With A View.

“Applicant must be willing to sit for long hours looking out window at ever-changing sky. Hours vary, as does the sky, and applicants must have the ability to stay alert regardless of the hour.

Must have the ability to play nicely with others, particularly in crowded airspace . . .

. . . where “bumping into a stranger” is never a good thing.

Job often requires eating on the fly.

Working with fun people in very close quarters.

Must keep an eye on details inside, while appreciating what’s going on outside as well.

Applicants must demonstrate innovative vision in traffic jams . . .

and an ability to capture a moment visually doesn’t hurt.

And on the ground . . .

Old meets new in Louisville

. . . it’s helpful to have an eye for the sublime,

. . . and a tolerance for the absurd.

Workplace security is provided by a specialized force of hand-picked officials

trained and employed by a government agency.

How can you NOT rest easy when they are responsible for your security? Well, never mind that.

Paperwork is kept to a minimum,

. . . and stunning views are at the maximum

. . . if you just look.

Nonetheless, must see that people are what really matter anyway

especially when it’s “us against the world” of delays and weather and maintenance problems . . .

. . .  you realize who your friends are,

sometimes, if you’re lucky, for life.

So vision is key, maintaining perspective crucial. Applicants must be able to perceive magnificence in the minute

in order to realize what really matters, and be able to recognize your own minuteness next to the magnificient

in order to see with humility

and perceive humanity with the the appropriate respect.

Applicants simply need several thousand pilot hours of jet time to apply; approximately one in two hundred will be selected.

Views provided free.



Senator Schumer and the Myth of Cheap Air Travel.

Posted in air travel, airline ticket prices, airliner, airlines, baggage fees, senator schumer, spirit airlines with tags , , , , , , , , , , , , on April 12, 2010 by Chris Manno

Senator Chuck Schumer is confused once again. This time, it seems he’s confusing “consumer rights” with “consumer products.”

Last month, Schumer heralded a questionable attachment to the FAA Re-Authorization Bill as the answer to the underlying causes of pilot fatigue and regional pilot levels of experience. He was wrong, but his press releases on the subject made for decent publicity for the senator.

Now Schumer weighs in on carry-on baggage and airlines, stating that the former is a passenger “right” that must be provided for free by the latter.


The consumer “right” when it comes to airlines is to choose one over the other, which has everything to do with free enterprise and the marketplace which governs the “right,” or more accurately, the product.

Spirit Airlines as a private company has both the right and the obligation to price every component of their product. And consumers have every right to choose another airline without the baggage fee, if the fee is a deal-breaker for the passenger.

That’s free enterprise. And whether Schumer admits it or not, the fee proposed by Spirit Airlines is a direct result of the Airline Deregulation Act. The marketplace, according to congress, is supposed to determine airline ticket prices. That’s why congress disbanded the Civil Aeronautics Board which up until 1978 regulated airline ticket prices and routes.

My personal opinion? As with fare hikes, this may be a trial balloon on Spirit’s part: if no other airline joins Spirit and institutes their own charge for carry-on luggage, I’d expect that the fee will go the way of most fare hikes–that is, into the garbage. Nonetheless, air travel is not nor ever has been cheap to produce and airlines continue to lose money despite any fees or fares enacted.

That would be the marketplace doing what congress directed when they enacted the law, and Schumer knows that. But he can’t resist an opportunity to grandstand, no matter how insincere it is.

Fees are irritating and costly, but airline seats simply are costly, too, and have to be paid for. This is a lesson not lost on Europeans who have a fiercely competitive airline market–and a plethora of passenger fees that clearly go hand-in-hand with low fares. Check below for the schedule of “nickel-dime” fees, to use Schumer’s term, of one of the leading European discount carriers.

Meanwhile, when the basic market forces of production cost meet Schumer’s myth of cheap air travel, guess which one will win–or we will all lose the “right” of air travel to the cost of producing the luxury.

From the Ryanair website:

Ryan Air Table of Fees

(UK Pounds/Euro or local currency equivalent) Booked on Booked via a Call Centre* or Airport
  UK Pounds Euro UK Pounds Euro
Online Check-In (not charged on some promotional fares) £5 €5 £10 €10
Mastercard Prepaid Debit Card
As a special offer to the above card holders, Ryanair, for a limited period only, will not apply an administration fee
Free Free Free Free
Administration FeePer passenger/ Per One Way Flight This fee relates to costs associated with Ryanair’s booking system and processing payments. £5 €5 £5 €5
Priority Boarding Fee* – Per passenger/ Per One Way Flight £4 €4 £5 €5
Airport Boarding Card Re-issue – n/a n/a £40 €40
Infant Fee – Per Infant/Per One Way flight (must be under 2 years for both outbound and return flight) £20 €20 £20 €20
Checked Baggage Fees* – (Each passenger is permitted to check-in up to 2 bags with a maximum weight of 15kg per bag)Different rates fees apply depending on the date of travel (peak rates apply for travel in July and August)1st Bag – 15kg allowance – per bag/ per One Way Flight £15 €15 £35 €35
1st Bag – Peak Rate July/August £20 €20 £40 €40
2nd Bag – 15kg allowance – per bag/ per One Way Flight £35 €35 £70 €70
2nd Bag – Peak Rate July/August £40 €40 £80 €80
Excess Baggage Fee – Per Kilo
Fee can only be purchased at the airport ticket desk
Not Available Online Not Available Online £20 €20
Infant Equipment* (car/booster/travel cot) Fee charged per Item/ Per One Way Flight (1 pushchair carried free of charge). A maximum weight of 20kg per item £10 €10 £20 €20
Sports Equipment* Fee charged per Item/ Per One Way Flight A maximum weight of 20kg per item £40 €40 £50 €50
Musical Instrument* Fee charged per Item/ Per One Way Flight A maximum weight of 20kg per item £40 €40 £50 €50
Flight Change Fees* – Per Passenger/ Per One Way Flight £25 €25 £55 €55
Name Change Fee* – Per Passenger £100 €100 £150 €150
*Up to 4 hours prior to your scheduled flight departure you can purchase online – checked bags, priority boarding, sports/infant equipment and musical instruments even if you have already checked in online for your flight.


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