Archive for the airline pilot Category

A certain darkness on the flight deck.

Posted in air travel, airline, airline pilot, airline pilot blog, airliner with tags , , , , , , , , , , , , on August 30, 2013 by Chris Manno

BA 747

Nothing wears a pilot out like watching the other guy fight the jet. And nothing degrades flight performance like the inevitable outcome–the jet wins, as it should.

This pointless tail chase arises out of two competing malignancies. First, there seems to be an inborn reluctance to consign more and more vertical and lateral (read: climbs, descents, and navigation) maneuvering to flight management systems. Part of that, I believe, comes not only from a reluctance to acquiesce to the reality that in most cases, the automation can do a better job than the humans, but in a real sense, from a backlash against the encroaching automation subsuming what used to be mostly art.

fms crz

Hogwash, in both cases. Because not only has such resistance to the encroachment of technology been going on since the Wright Flyer gave way to the Curtis Jenny, (when we first started getting CRT flight directors rather than the old mechanical gages, the crusty old guys swore they “didn’t work worth a damn” and distorted their vision), there’s also the incontrovertible fact that technology has made the airline industry the safest it’s ever been.

Ground Proximity Warning, Windshear Detection, terrain and weather escape–all possible because of the integrated software and hardware now part of the wraparound design technology inherent in the new jets.

lufthansa 747

The second, darker factor in the resistance playing out on flight decks worldwide is more insidious, but no less troublesome. That is, an undercurrent of frustration and dissatisfaction, most that has little or nothing to do with the technology that becomes the focus of the bad ideas. Specifically, there’s a generation of professional pilots who have seen their retirement wiped out, pay slashed, career stagnated, base (and thus domicile) closed, job moved or in thousands of cases, eliminated; families torn apart, a suicide rate grown to 4 times the national average, and promotions eliminated, reversed or in so many cases, downgraded.

When those factors are the undercurrent of the profession, they don’t simply vanish when the gear retracts.

AIPTEK

The end result, the “kick the dog” outlet–knowingly or not, often becomes an opposition to standard operating procedures. Not necessarily blatant, but distinct: “These autothrottles don’t work worth a damn!” (Yes they do–and more smoothly and efficiently than you) or “This descent profile is bullsh!t” (No it’s not–and it would have saved the thousand pounds of fuel you wasted descending and flying level fifteen miles early).

This seems consistently evident in the case of pilots busted back from captain due to job cuts, or pilots forced from larger to smaller aircraft for the same reason: they hate–and fault find endlessly–in their “diminished” circumstances.

Which leaves a crew flying a complex jet with a few “I know better” techniques born of resistance to the new, nostalgia for the old, and a self-righteous need to pay back some of the huge bloodletting in an increasingly anemic career field.

Any step outside the normal operational profile throws a two-headed onus on the other guy. First, there’s the WTF paralysis as you try to figure out what the “new” technique is. Second, there’s the very complicated and moving target that is return to the normal profile–either from the computer’s design or more rudimentary airmanship. Are we getting there? How, when or even, if?

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All the while, there hangs in the air the unasked, unanswered but certainly prescient question: when push comes to shove, will professionalism necessarily trump resentment?

So far, the industry-wide results speak for themselves–yet hardly create any assurance that they will continue to do so. I’m fortunate to fly in a Flight Department where Standard Operating Procedures rule the operation, period. And they always will, in my cockpit.

But with constant downward pressure on pilot pay, airline profitability, flight manning, and ultimately, the profession under siege, the unasked question may eventually provide its own answer, and my guess is, it ain’t gonna be pretty.

The Epistle oF light.

Posted in air travel, airline, airline pilot, airline pilot blog, jet flight, night with tags , , , , , , , , , , on July 30, 2013 by Chris Manno

orion

The Orion Nebula contains a very young open cluster, known as the Trapezium due to the asterism of its primary four stars. Two of these can be resolved into their component binary systems on nights with good seeing, giving a total of six stars.

The basic framework for the moving target that is flight comprises an architecture of anchors and change: weights dictate speeds which prescribe duration and altitude. The wooden stake in the ground, sure as the tenuous GPS alignment reluctantly tolerating the gusty wind bucking the 40 foot tall rudder assembly, will be ancient history as soon as we move. But to know where we’re going, we have to know where we started from.

The stars of the Trapezium, along with many other stars, are still in their early years. The Trapezium may be a component of the much larger Orion Nebula Cluster, an association of about 2,000 stars within a diameter of 20 light years. Two million years ago this cluster may have been the home of the runaway stars AE Aurigae, 53 Arietis, and Mu Columbae, which are currently moving away from the nebula at velocities greater than 100 km/s.

737 night

And drawn as moths to the flame, pairs and singles, Noah’s children march aboard, halfway to somewhere, their presence now a light reflected forward, as meaningless in the here-and-now as the two-by-two was in the pouring rain, boarding the ark: it’s all about the retelling later.

A nebula is an interstellar cloud in outer space that is made up of dust, hydrogen and helium gas, and plasma. It is formed when portions of the interstellar medium collapse and clump together due to the gravitational attraction of the particles that comprise them. The gravitational forces between particles is directly proportional to the their masses, remember?

“Now” is a moving target, mortgaged by “then,” which in the preflight cockpit is more about “there:” the air nautical miles divided by pounds of fuel burned per each. The symphony of electrons conjures an opus of transformation: if everyone plays his part, there will be a smooth harmony of fire, speed and distance, underscored by dollars transferred and spent, buoying steel and fuel, blood and bone, suspended across the night sky like the fiery tail of a comet from here to there.

When a star burns through the last of its fuel, it may find itself collapsing. For smaller stars, up to about three times the sun’s mass, the new core will be a neutron star or a white dwarf. But when a larger star collapses, it continues to fall in on itself to create a stellar black hole.

It’s always the “after” from which meaning is made. For the ark, that’s arrival. For the pilots, that’s enroute, the record inscribed across the night sky, 500 degree exhaust gas boiling away at -55 C ice crystaline air, backlit by the moonlight as a spider web across the star-flung dome. Keep the fires burning.

Black holes formed by the collapse of individual stars are (relatively) small, but incredibly dense. Such an object packs three times or more the mass of the sun into a city-sized range. This leads to a crazy amount of gravitational force pulling on objects around it. Black holes consume the dust and gas from the galaxy around them, growing in size.

And for those left behind, like those yet ahead, the unseen passage is one of either anticipation or regret, of bidding welcome or goodbye, of time spent or lost. You can’t not feel the diminishing weight of both, lighter the farther and higher you go. No hands hold you, just wings and lift, time and tide, fire and ice in balance. Passage.

Orion’s light is either a promise given or a wish fulfilled, depending on where you see it and when. At light speed, the trapezoid assigned to the mythology, the murky nebulae burning within, left home in the time of Alexander the Great, overtaking you at 41,000 feet a couple millennium later. Either way it’s a lie–a now from then, seen light years away; then as if now.

al great

Just like your flight: you’ve crammed a million footsteps into the counting of minutes rather than lifetimes, footless, seven miles high, an ark sailing on a rolling tide of time and place, borne of fire, trust, hope, and light.

For those in the back, the metal ark is but conveyance. For you, more an arc inscribed across the night, more than passage but less than permanence. Like the silent, obedient constellation, the gas blue light won’t matter until it’s examined in retrospect. You live in the passage, grant the flight its own universal time and space, its million shards of where and when and ultimately, why. But it’s never about “there,” for you. Only leaving there, and flight across darkness: night, the shadow of life, then home, the nexus oF light.

cockpit night

How do YOU land at San Francisco International Airport?

Posted in air travel, airline, airline pilot, airline pilot blog, airliner, airport, flight crew, jet flight with tags , , , , on July 9, 2013 by Chris Manno

sfo 2

Here’s how you land at San Francisco International. First, the view over your left shoulder as you cruise “downwind” for your arrival into San Francisco International. You’ve arrived from the Pacific side of the airport, so you can plan (they’ve probably advised you already) on landing on runway 28L, which is the runway you’re paralleling on downwind. Yes, there are 2 runways that you are paralleling, but the logical one for you is the one on the left. Here’s what the airport diagram looks like, with an arrow pointing to 28 Left:

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Let’s talk about all of the runways at San Francisco International (SFO), because their are simultaneous operations on all four runways, so your landing runway is not operating independently or simply–nor are you as a pilot landing at SFO. Those two runways intersecting your landing runway will be launching aircraft out of SFO even as you are landing: yes, they’re crossing your runway–and you theirs–simultaneously. That means the SFO tower controllers are managing a complex ballet of speeds, timing and clearances. They’re doing a precise, excellent job, but a lot will depend on you: you must fly the assigned airspeed exactly in order for all of the moving parts in this synchronic mix of flying metal to mesh smoothly.

sfo 1a

But wait, there’s more: runways 28 left and Right are too close together. Built built on a man-made pier, the pair are crammed closely together, closer than the standard, required spacing for parallel runways. Why does that matter? Well, because on final, aircraft approaching the runways at the same time will fly closer than the normal lateral separation required by the FAA standard:

28 parallel

Not taken with a telephoto lens. Rather, that’s a jet landing on 28L, taken from the cabin of one landing on 28R.  Lateral separation is minimal–by virtue of a waiver of the standard separation that the FAA granted to SFO–so there are more restrictions on you, the pilot. First, you must not overtake the other aircraft. That’s because the trailing aircraft is charged with maintaining visual separation, because the leading aircraft can’t really see the trailing aircraft. If you overtake him, there will be a period where neither can maintain separation visually. So airspeed control must be exact, usually assigned by tower–to ensure separation from another part of the moving mechanism: aircraft are taking off on the intersecting runways, shooting the gap between your landing aircraft (and the parallel partner above) and the ones who landed before you.

Here’s the instrument approach for your landing runway–and there’s a complication today with that, too.

28L ILS

Today, the radio glidepath, or “Glideslope” (GS) is NOTAMed (NOTice to AirMen) out–meaning you will not have that descent guidance available on your display, so, you’ll be expected then to manually crosscheck the “step down” altitudes (7000, 6000, 5000, 4000, 3100, 1800, and 213) against the distance marked on this chart. All while flying the specified speed assigned by tower, which you must integrate with the maximum speeds allowed by the flap configuration required for the approach and landing.

bug eye cockpit

Sounding too complicated to manage? Well, it’s not. In fact, it’s routine: very often, you’ll encounter intersecting runway operations (Chicago O’Hare comes to mind, and those controllers do a fantastic job of choreographing that ballet); many airports have reduced, FAA-waived runway separation (hello, Minneapolis), and at any given time, airports around the nation report various instrument landing system components temporarily out of service .

The glideslope being out wasn’t a surprise, either: you were advised by NOTAM (see above) before you even took off on this leg of the condition of the equipment and on your approach briefing (probably done within the last hour) you reviewed the requirements, procedures and complication with the other pilot(s) in the cockpit prior to starting the approach.  And if you’re savvy,  just in case, you briefed the approach to the parallel runway as well. That’s because at any point, due to traffic load or other factors, SFO tower can swap you to the other runway–just like that but again, that’s routine in the airline biz. Expect it, pre-brief it, deal with it.

fms crz

Which means reprogramming the correct approach points in the Flight Management System (FMS) on the fly (pun intended) and verify each point, then set up the correct intercept to a forward waypoint in the FMS. All the while, don’t forget our friend out there–it’s your responsibility to stay clear–

28 parallel

Fly the speed assigned to the waypoint assigned, maintain the altitude minimums according to the above chart by comparison with your distance from the field and . . . configure for landing, while observing the flap speed limitations of your jet.

Here’s where you get to do your own balancing act within the swirling gearbox of approaches, landings, takeoffs and climbouts: if tower assigns you to fly a speed of 200 to “DUYET,” (see approach diagram above), that means you are limited to flaps 15 (have to be below 190 for more). But DUYET is at 1,800 feet and your airline has a “stabilized approach” policy below 1,000 feet: must be in final landing configuration and stabilized airspeed (neither increasing or decreasing) with a stable power setting (neither spooling up or down) from 1,000 feet to touchdown.

Power control is key to airspeed.

Power control is key to airspeed.

From 1,800 at DUYET to 1,000 feet, at a standard descent rate of around 800-900 feet per minute, you’ll have about 60 seconds, maybe less depending on tailwinds, to decelerate about 50 knots, then re-stablize the speed and power, and extend the flaps from 15 to 25 to 30 or 40 for landing. If not, mandatory go-around–meaning, initiate a climb following the “Missed Approach” instructions on the chart above. That’s also included in your approach briefing, remember which one–left or right–that you’re doing because remember, there are aircraft launching as well, mixing into the airspace. Then either repeat the approach (also very routine) or divert.

Stabilized? Good–now the only thing YOU must do is monitor descent rate, speed and alignment. That’s why a stabilized approach is vital: being set in descent rate and airspeed and power setting frees you to simply fly to a safe landing. After an approach that you now know is anything but simple. Happy landings.

737 landing crop

Motion Lotion: What’s the Commotion?

Posted in air travel, airline, airline pilot, airline pilot blog, airliner, flight crew, flight delays, jet, jet flight, passenger, pilot, travel with tags , , , , , , , , , , , , on June 27, 2013 by Chris Manno

“The only time you can have too much fuel is when you’re on fire.” –Anonymous Pilot

Those are words to live by, in the flying business–but jet fuel is expensive. In fact, it’s just about the largest expense in the operation of the airline, which is why it makes sense to use fuel as sparingly but sensibly as possible. But as a passenger, what’s it to you?

Well, for starters, this:

tstm day

Do we go around it? Above it? Through? You won’t like the last option, but fuel is the double-edged sword in this fight: more means we’re heavier, which limits our climb. Plus, going around the weather will burn more fuel, limiting our options at our destination:

fms crz

We’re at 36,000 feet now, which is just about the optimum altitude. “Optimum” is a moving target: as you burn off fuel enroute, the jet gets lighter and the wing can handle a higher altitude, which means the engines can operate at a lower thrust setting, thus saving fuel. We’re within 200 feet of the max if we climb to 38,000 feet to top the weather. We can wait till the “max” readout shows “380,” or really, from experience, we know that in the time it takes to request and receive the clearance, plus what we’ll burn in the climb, we’ll be at the correct weight. But, there’s always a catch.

410

The airspeed tape on the left shows us a very narrow operating range at the top end of our altitude capability. That is, your range of acceptable airspeed is from about 212 to about 245. The “chain” above that shows the area of high speed buffet, meaning parts of the aircraft, above that speed, will begin to go supersonic. More importantly, though, in my mind, is Mach tuck: swept-wing jets tend toward a pitch down near the high speed limit, and guess what a pitch down does: your high speed becomes even higher. In a jet, particularly a passenger jet, if you don’t recover aggressively and immediately, you will not be able to stop what will become a dive.

On the bottom of the tape is the yellow line we call “the hook,” which is the slow speed stall. If you go below that speed, your airfoil will stall, and you will fall.

PFD coffin corner

So, at 38,000 feet, we have very little margin between the high and low speed buffet, requiring extreme vigilance on our part: turbulence, mountain wave action, or a drastic updraft of any kind can push us beyond either speed limit. Which is also part of the balancing act the captain must perform:

pfd coffin corner 2

I insert a slower Mach number in order to cruise more toward the middle of the range between the high and low speed limits. That, too, though, will affect our arrival time, won’t it? But that’s a balance I feel can be maintained, knowing that we’ve picked up some direct routing already. I’d rather sacrifice some time (and really, fuel) to gain a better pad between any adverse effects (mountain wave, thunderstorm up drafts, windshear, clear air turbulence) that could push us into either boundary.

And, I’ve already checked: the winds at the higher altitude are more favorable. To be even more accurate, I’ve requested a data-linked update to our flight management system, updating the projected winds the computer is using to calculate the times, distances and fuel burn it displays because what we data-linked into the system on preflight hours ago may not still be accurate:

fms crz wind update

The photo makes it hard to see, but the new, uplinked wind speeds are highlighted, all I need to do is push the “EXC” (execute) button and the entire nav calculation will be updated in a matter of seconds.

Climbing early has taken us out of more headwind earlier, so I believe the ETA will be largely unaffected. This hunch is borne out as we progress in our flight:

flt prog 1

We cross Pocatello, Idaho (PIH) six minutes ahead of schedule and up 700 pounds on fuel. If, however, the higher altitude winds were less favorable, we’d end up with the same result by going around the weather (more miles at regular cruise Mach)  as by climbing above the weather (less miles at a slower speed). The latter option is better, fuel-wise, as you can see from the fuel log above. But we’ll do whatever is safest and most optimum first, and worry about timing  later. Plus, if we don’t have what I consider a comfortable high speed-low speed margin at the higher altitude–we’re not climbing, we’ll just have to fly the additional miles (and minutes) around the storm.

It’s not just air miles between us and Seattle–it’s a constant balancing act of time, fuel, altitude and route. It all goes on steadily, quietly but relentlessly in the cockpit, but we all share the payoff in the end.

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Passengers Removed for Non-Compliance: A Pilot’s View.

Posted in 9/11, air travel, airline industry, airline pilot, airline pilot blog, passenger, passenger compliance with tags , , , , , , , , , on June 10, 2013 by Chris Manno

Kicked off: 100 Jewish students were asked to leave an AirTran flight headed for Atlanta from New York last Monday

You probably read the headline, which made the news more because of the students’ baseless allegation that they we’re removed from their flight because they were Jewish. (Read the story: click here)

But let’s go beyond that smokescreen and look at the real issue from a pilot’s viewpoint–because it was a pilot’s responsibility to have them removed for non-compliance with crewmember instructions.

There are two issues here: electronic interference from handheld devices in flight, and equally important, compliance with federal regulations and flight crew instructions. First, let’s look at electronic devices and their possible effect on a flight.

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Let’s go to the heart of the matter: landings. Why? Because this is the phase of flight during which the instrument guidance is arguably to most vital: you’re dealing with limited or practically speaking, no visibility as you attempt to land (versus taking off, when you’re climbing away from the terrain) and are therefore very dependent on your instruments for crucial guidance about pitch, roll descent rate and altitude.

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Pilots are dependent upon the information gleaned from an array of very sensitive electronic signals generated both on the ground and on board, which provide critical safety and navigation parameters for an approach. Would a handheld device somewhere in the cabin affect these signals or worse, put out signals of it’s own that would interfere with aircraft systems?

Engineers say “maybe,” which is secret engineer (god love ’em, they’ve built us some fantastic air machines) code for “we can’t rule that out.” Do you as a passenger want that “ruled out” as your flight approaches the concrete on instruments at 160 mph?

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A typical counter argument we often hear is this: “Sure, fly-by-wire (meaning, no direct cables to controls but rather, electronic servos) aircraft like the Airbus could be susceptible, but your average passenger jet actually does have cable controls, which are not subject to electronic interference.”

But the problem is, even those aircraft with direct control linkage, when operating on autopilot, are then controlled by servos that are susceptible to electronic interference. A stray signal can–and has–created a spurious autopilot input and when aircraft (fly-by-wire or control cable) are within feet of the ground, that interference can be disastrous.

Big picture answer, from the pilot perspective: we work hard to eliminate all variables in the safe approach to poor ceiling and visibility landings. We HAVE to ensure the validity of the data that substitutes for our own visual cues in order to land in marginal flight conditions, or we simply can’t–or won’t–land.

Which brings us to issue number two: compliance with federal regulations and flight crew instructions. And let’s get back to the youth group in question. Complaince is a binary–you either do, or don’t. There’s no room for “we think it’s okay to have our cellphones on in flight–so we won’t comply.”

They clearly don’t understand the binary nature of compliance or more importantly, the equally black and white nature of my options as a pilot, given the circumstances: I have to ensure the flight is operated in full compliance with all federal regulations (“cell phones and personal electronic devices off for taxi-out and take-off”), just as I have to–as noted above–be confident in the integrity of the instrumentation upon which I base our ability to safely fly.

peephole

To make matters worse, albeit simpler, in today’s air travel environment, the issue of compliance is even more cut-and-dried than ever. Used to be, if we had an non-compliance issue, I could personally go back and explain the situation and gain the compliance we need to satisfy the ironclad regulatory and safety requirements mentioned above. Those days ended on September 11th, 2001. Now, pilots will by regulation (if not common sense) stay on the flight deck and simply enforce whatever the cabin crew requires to ensure compliance, period. Rule one in that dilemma is don’t take off with a problem you don’t want to handle again in the air or on landing.

There again is the simple binary: comply, or don’t fly.

Student group boarding the AirTran flight in Atlanta.

I don’t wish the kids involved in this incident anything other than better experiences in the future, although given the regulatory and safety explanations above, I can’t find it anything other than disappointing that some of them would try to make this an ethnic or racial incident.

In fact, summer time is all about student travel, often in large groups, and most are very well-behaved. I’m glad to be taking them on the first or last leg of their adventure. But maybe the primary lesson that needs to come before–and during–the educational experience is one regarding mandatory compliance with legitimate instructions: comply, or don’t fly.

And now they know why.

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How Big is the Sky?

Posted in airline, airline delays, airline industry, airline pilot, airline pilot blog, airline pilot podcast, airline podcast, airport with tags , , , , , , , , , on April 13, 2013 by Chris Manno

cockpit panoThe cockpit is a solemn place in the pregnant pause between preflight and pushback. Always, like a deserted island where everything’s already been said: checklists done, preflight complete, systems verified, amen. Plenty more details and decision points ahead, but nothing to worry about now, because the litany of procedures, numbers, actions, maneuvers and control inputs are etched in your mind like an inscription in granite. Thinking about the details is unneeded; knowing what’s to come and when is like running a hand over the inscription without reading the words–and that’s enough for now.

“You have a visitor,” the number one flight attendant breaks the reverie, ushering a school-aged boy into the cockpit. He looked to be maybe seven . . . eight? Dutifully wide-eyed behind thick glasses, a woman–must be his mom–hovering behind.

“C’mon in,” you say. “Are you the new copilot?” You jerk a thumb toward the F/O. “Because he’s pretty useless. You can do a better job–you ready?” Covertly, F/O gives you the finger. You smile.

left seat

The young man shakes his head in silence. “Go ahead,” mom prompts. “Ask him.” Then she adds, “He’s usually a chatterbox; loves airplanes. I think he’s a little overwhelmed.”

Good thing I’ve been such a smartass–that doesn’t help. “Sure, ask away,” you say. Stuff about airspeed? Controls? How we operate systems? He fixes you with a flat stare like he was looking right through you and into your heart.

“How big is the sky?”

Now there’s a question I’ve never been asked. And I’m not even sure how to answer.

“Yeah, Captain,” a smirking F/O echoes, “You’ve spent about thirty years in the sky. Just how big is it?”

freefall

Hard to say. Seen it when it wasn’t big enough, plunging straight down with a tangled parachute, cows below coming into focus faster than I ever wanted. Had to get a reserve chute out before finding where the sky ended and the earth began and even then, hit like a ton of bricks as if both earth and sky wanted to teach me a lesson about leaving one for the other.

38Other times, the boundaries hardly mattered; gravity, the speed of sound–just mileposts on the way to somewhere higher, farther, faster and more furious than anything else in the thinnest parts of the sky. Those times felt like you were bigger than the sky itself, bulletproof and immortal.

But then you’ve seen it, too, when it was too large, swallowing up a past or a future, a passage never to be undone.

Because when it is, the sky is mute but bears the passage anyway, indifferent: coming back? Gone forever, though you thought not.

casket 1

There’s a road through the sky for that too. Too big, too far, but crossing the blue was a choice to be borne nonetheless. And if the sky were time, you’ve seen it too short, knowing some folks are making a one way passage . . .

old-young

. . . while others are only now setting out on their first. We’re all in the same sky, big or small as it is. You can ask the question, but the answer depends.

“I mean,” a small voice breaks into the suspended moment of thought and silence. “I mean in case we fall.” Big eyes, in all seriousness, all seven or eight years looking ahead and asking.

You just can’t worry about that. In fact, it wouldn’t matter anyway–we all go where we must, take the sky as it comes, cross it where we can, while we can. With those close to us or alone, however we must. Shepherded by mom today, shepherding his own tomorrow.

At the speed of sound on his own, without wings if he wants (bad idea, trust me), to new worlds and old, forward as we all go through the blue till it dims to black.

Smile. “We won’t,” you tell him. “You won’t, and we won’t. So let’s go fly.”

He thinks about it for a moment, his eyes searching, but not on me; elsewhere, maybe finding a place for the idea, judging for himself the size of the sky ahead of him. Mom gives me a look: what, knowing? Ponderous? Then a smile, steering him by the shoulders back to the cabin.

Couple more minutes and it’ll be time: seal it up, push it back, light the fires and taxi, then take off.  How big is the sky?

Well, let’s go find out.

cockpit sunrise

Airline Insider: Bob Crandall on the Airline Industry.

Posted in air travel, aircraft maintenance, airline industry, airline pilot, airline pilot blog, passenger with tags , on March 30, 2013 by Chris Manno

Robert Crandall is the former CEO of AMR and President of  American Airlines. He is largely credited with post-deregulation airline innovations such as frequent flyer programs and the hub and spoke system which to this day remain the blueprint for the modern airline industry.

Mr. Crandall gives very straightforward answers to my questions regarding airline deregulation, government and state department failures, foreign investment in US airlines, airline alliances, off-shore aircraft maintenance and more. Listen to this thirty minute interview by clicking on the link below.

Or, to download, click here.

This interview and all JetHead Live episodes are available on the “Jethead Live: Archives” tab in the right column, as well as on iTunes (click on the logo below).

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Airline Pilot Confidential: The Teddy Bear Incident.

Posted in air travel, airline delays, airline pilot, airline pilot blog, airlines, airport, airport security, flight crew, flight delays, passenger, unaccompanied minors with tags , , , , , , , , , , , on March 23, 2013 by Chris Manno

flashIt’s the middle day of three back-to-back turns–pace yourself.

In fact, it’s the second leg of the middle turn, Dulles International, 7pm–time to get out of town: the elephant walk of international widebody jets commences shortly.  If we can push back even five minutes early, we can beat the line–and the wake turbulence delay.

prflt docsUse the captain’s invisibility cloak: the ability to do most pre-flight planning on the smart phone. Check the weather, the route, the fuel load. Add more fuel. Sign the release with a touch of the screen, then send a hard copy to a gate printer, all from the cockpit. Wait for it to finish printing then slip into the terminal discretely, invisibly, to pick up the paperwork, avoiding the gate chaos directly. Don’t make eye contact, don’t invite hassles, complaints, requests, anything that delays the door slam and brake release to get ahead of the fat boys headed for the runway. Still have to fly to DFW, drive home–then back out to do the turn again tomorrow. Minutes from pushback, be invisible now.

But wait. Out of the corner of your eye, you see it: a teenage girl, on her phone, tense; next to her, what could only be her younger sister in tears. No parents, no adults, just the agent telling them both, “You either board now, or you’ll have to fly tomorrow.” That sends the little one into big sobs.

timer 3Less than fifteen minutes till push. Can you maybe say you didn’t see any of this? But you did.

“What do you need?” you ask the older, maybe sixteen-year-old sister.

She puts the cell phone down for a second, plaintive. “She left her backpack at security.”

Sigh. The agent is looking at you pointedly, his eyes saying we need to board now and shut the aircraft door. But from the tears in the young girl’s eyes, you pretty much guess what’s in the backpack. I consider taking the youngster back through security–but then think better of it.

IAD 3

We’d have to run to the center of the terminal, down two escalators, onto the train to the main terminal, up two more escalators, then find the security checkpoint that might still have the backpack–then retrace our steps, before departure time in fifteen minutes. Not going to happen.

I catch the older sister’s eye. “You have some ID?” She nods. “Let’s go.” I head off at a fast walk toward the mid terminal; “Wait here!” she tells her little sister, and the agent slumps the message damn you captain. Big sister’s on my heels, asking, “Can we do this?” Just shrug; “They’re not leaving without me.”

IAD 1

We tumble down the two-story escalator two steps at a time, shoving past others like obnoxious travelers. I envision people watching, trying to figure out why an airline captain in uniform is running away from a teenager in hot pursuit. I also remember the miles I ran that morning before flight.

IAD 4

Even though the automated voice is warning that the doors are closing–do not delay this train–I do anyway, holding the door as she jumps aboard. “It’s got all her school books,” she says, out of breath. Right: I have a big picture of a fifth grader hauling a load of schoolbooks on spring break.

“No worries,” I say, “It could happen to anyone.” She nods. “Special guys in there?” I ask casually. She smiles sheepishly.

I don’t care: that’s a very real tragedy for a youngster, losing all the stuffed guys that mean the world to them. Not on my watch.

We spill out of the train on the far end, then WAIT: this will take us to baggage claim and out of the secure area–we need the TSA checkpoint! We dash back through the closing exit doors, then push through the boarding passengers and out the other side.

Two sets of identical escalators–both going down. Means we have to rush up the steps–but which ones? “Which security checkpoint did you use?” I ask. She looks confused; they are identical, not sure how one could really know anyway. “Let’s try this one,” I say, rushing the steps.

security-den

We reach the TSA supervisor’s stand. He shakes his head. “No pink backpack here–try the other side.”

Figures. We run the length of the concourse and arrive at the opposite checkpoint. “You’re lucky,” a cheerful TSA agent in a pressed blue shirt says, “we were getting ready to send it to lost and found.”

Identification checked, signatures. She sees me eying her sister’s backpack. “Uh, we need to start putting a nametag on this, don’t we?”

I nod. Lesson learned. It’s confusing, especially kids traveling alone. “I was on the phone with my Mom,” she says, “hoping we could get someone to drive out here and pick up the backpack.”

“No worries,” I say, in my mind’s eye picturing the waves of 747s and A-340s pushing back, lining up for takeoff.  “Anyone can lose stuff at the airport, especially at security.”

We retrace our steps as fast as we can, me feeling the morning miles, my friend feeling and looking relieved. At the gate, she hands the backpack to little sister who still looks mortified.

They rush down the jetbridge to board. I walk, telling the agent “Just charge me with the delay.” He gives me a glare that says I was going to anyway, which I answer with a smile that says I don’t care.

IMG_2870

The elephants already started the parade and we squeezed into the conga line. Sure, I’d have some explaining to do a thousand miles or so west. But no one missed their connection in DFW, no one was unduly delayed; and most importantly, no one’s little world collapsed with the loss of everyone they loved. That, to me, matters a lot.

Because we don’t just fly jets–we fly people. That, and the occasional special bear.

Pilot Report: 737-Next Gen Heads Up Display.

Posted in air travel, airline, airline pilot, airline pilot blog, airliner with tags , , , , , , , , , , , , , , on March 5, 2013 by Chris Manno

hud aaFirst Officers love to derisively grumble about the captain being a HUD cripple–meaning he can’t make a decent landing without the “HUD”–Heads Up Display.” Fine–count me in: I swear by the device.

HUDs are standard now on the Boeing 787 and I’ll bet there’s less grumbling from F/O’s for one good reason: now there’s a HUD on their side as well in the 787. On the 737-800, the HUD is only on the captain’s side.

I’ll admit that I had my doubts too when I first started the transition from MD-80 captain to 737 captain. How could Flight Management computers, ILS antennas GPS and symbol generators reliably synthesize a runway display before my eyes despite clouds and weather obscuration? Worse, without any ground-based approach aids, how could the jet’s computers and satellite receivers pinpoint our position close enough to allow for safe descent and approach–completely in the blind?

I’ll also admit, like everyone else learning to use the HUD, I was swimming in symbology and information at first. Add to that the transition from traditional round dial displays on the MD-80 to the more advanced flat-panel displays on the Boeing Next Gen jets and you have a real spaghetti bowl of information swirling in front of you and in the case of the HUD, it’s all in ghostly monochromatic green, compared to the color-sorted original display on the instrument panel that is reproduced in the HUD:

410med

But eventually, two things happen. First, you stop swimming in the symbology. Second, you learn after dozens of approaches in the clear as well as in the blind in weather that the system is reliable.

The first part, stopping the swimming is not as easy as it sounds but the trick is this: you have to embrace the theory of the flat panel display above that gives you a symmetry of information: airspeed tape on the left side, altitude tape on the right. Compare the two readouts between the photo of the information on the photo above, then on the HUD display above that. Note the markers indicating speed limits–we call it the “chain,” showing max speeds for configuration. That shifts as you change configuration–say, add or remove flaps.

night cockpit

On the instrument panel, you see the chain in a different color–up top on the HUD, it’s all ghostly green. So two things have to happen. First, you stop looking at colors and discipline yourself to see and heed shapes–but that’s not all. Second, you learn to not look at the side  displays, but rather, incorporate shapes into your peripheral awareness. That is key: peripheral sense. keep both tapes, airspeed and altitude in your indirect awareness, alert for the shapes on each giving you cues to the restrictions. In the case of speed, it’s minimums and maximums (the “chains” counterpart on the low end is the “hook,” or stick shaker limit). In the case of altitude, same thing: level off or descent minimums, or climb level off points, or clean-up altitudes.

You don’t look “at” the HUD information, you look through it but incorporate the information as you go. I once counted all of the possible display symbology and counted nearly 60 pieces of information displayed. You could get lost trying to follow every piece of information, but the key is to just absorb whatever you can from the periphery as things change. Let’s put this into motion on an approach:

(note: the above is an embedded YouTube video. If your browser won’t animate it, just click here to watch)

Notice the slowly decreasing altitude on the righthand tape while the airspeed on the left remains stable. The radio altitude  is counting down near the center–obviously that’s important and so that information is near center of your focus and incidentally, near the touchdown point. The compass rose below the display shows the course track, but the only thing you care about is alignment–again, you’re simply maintaining symmetry by keeping that peripheral information lined up.

This video is slightly different from the 737-800 I fly in that there’s no “flare” cue in this depiction: that’s simply the word “flare” that anunciate above a line that appears indicating where to put the nose for a smooth touchdown. Also, the word “idle” annunciates to suggest when to remove power as the autothrottles pull back for touchdown.

The Flight Management System data-links in the runway data so the HUD target the touchdown accurately.

The Flight Management System data-links in the runway data so the HUD target the touchdown accurately.

The dot in the center of the aircraft symbol is the desired path, the symbol surrounding it–if you’re successful at keeping them aligned–is the “flight path vector,” a symbol indicating where the aircraft is aimed despite the apparent orientation. That is, in a crosswind, you may be canted 20 to 30 degrees to one side or the other, but the FPV shows where you’re actually headed.

This video stops at touchdown, but the HUD does not: when you select detail level 2 or 3 and the ILS antenna supports it, the HUD gives you a runway remaining countdown and centerline steering information–which can be very useful in low-visibility landings and take-offs :

IMG_2391

At my airline, we fly the HUD to the lowest minimum certified, as opposed to other Cat 3 certified aircraft that “autoland.” We never autoland–rather, with the aid of the HUD, the captain hand-flys every minimum visibility approach. Now that I have over a thousand hours in the 737-800 left seat, yes, I’m a “HUD cripple”–and I wouldn’t have it any other way.

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Breadcrumbs in the Jetstream.

Posted in air travel, airline pilot, airline pilot blog, weather with tags , , , , , , , on February 22, 2013 by Chris Manno

Used to be that in your first few hours of acrobatic flying that you had to consider how a meal would taste not only going down–but also coming back up later. Never, ever forget or underestimate the return trip.

jetstream

Just like scout camp: on the way out, remember that tree, the rock formation–picture how it’s going to look coming back on your way home. So flying eastbound, you keep in mind everything germane to your westbound return.

Isobars in the back of your head as you’re outbound. Big kink in the jet stream over Arkansas, and you know what that means: lesser wave to surf eastbound, but lesser tide to buck flying west. But you can already tell what’s going on after about thirty minutes of flight. As you expected, the big dip pivots over Arkansas where it’s mixing Gulf moisture gathered from the south with the coldest air from the north.

tstm day

Messy. But no worries eastbound–we’ll top it, for now. Other eastbounders won’t and it doesn’t hurt to pass the word back: looking better toward Walnut Ridge outbound to the northeast. The moisture’s making its stand here in southern Arkansas and looks to be planning to stick around. The kink in the jetstream isn’t going to sheer off the tops because it’s weaker–100 knots versus 150-160–when it courses straight out of the west.

Which means, for our return leg, bet we’ll need the southern arrival while this troubled air mass beats up the northeastern cornerpost into DFW. And since we can see that the jetstream velocity is less, no real problem coming back high in the 40,000 foot range instead of ducking under.

bug eye cockpit

Air Traffic Control relays the National Weather Service warning that already rolled off the datalink printer in hard copy: level 3 thunderstorms with hail and possible tornadoes over Texarkana. Which is right below us. And no kidding–our radar shows the hook-like purple edge that I’m sure we’ll read about in the morning paper: somebody seven miles below is looking at a wall of towering cumulus and likely, a twister screwing itself into the earth west to east.

But it’s all quiet up here. Ground stuff, groundling speed and flying dirt mean nothing at altitude–but the whole ugly mess gets stored away for future reference westbound. Which starts on the ground in the east.

fueling 2

The old trusty Farmer’s Almanac of the sky thinking, the intangible notion my friend and the ultimate aviator Randy Sohn like to call “salt,” and I hope is “air sense:” no delays outbound, no crimp in the airway from planes deviating south. We’ll approach from the south, but will plan for at least one big reroute within the last 200 miles because the mess over Arkansas isn’t dissipating no matter what the National Weather Service predicts.  So here’s the fuel load that will work–ain’t what the system planned,  but it’s what I want. And what we’ll get.

Hours later, at 38,000 feet, the change comes: “Fly direct Little Rock for the arrival.” What? Could the ugly mess be moving south, and that fast?

tstm lit 2

Here’s the direct Little Rock view: is it really moving south fast enough to justify the extra mile to double back to the north? If not, we’re throwing ourselves into it with fuel we don’t want to waste. If so, who’s not glad we have extra fuel on board? Thank you Farmer’s Air Almanac brain and Randy’s salt, we have the burn available–because the thunderbumper gang is moving like a freight train. Here’s a picture five minutes later and the storm has raked itself ten miles south:

tstm lit 1

Remember, we’re just looking at the tops, radar auto-tilting down, and the ridge of thunderstorms is thundering like the mounted cavalry across central Arkansas, slashing and burning like Sherman on the march. We have plenty of cruise fuel and again, a silent, smooth ride high above the fistfight of Gulf moisture and the northern jetstream. Ringside seats. Quiet, smooth ride. Follow the breadcumbs, leavened with salt. Amen.

arkansas storms

That didn’t end well at the surface. But, that’s why we try to pass so quietly above. And why no one on board is any worse for the wear or wiser for the passage. Which is why we fly jets in the first place, right?

cockpit night 2