Things to NOT ever do at the airport.

People don’t like to be told what to do. So, here are some things you really ought NOT do at the airport:

1. You don’t necessarily have to pay to check your bag. Seriously.

Skip this--and the fees.

Just pack a normal-sized bag:

All of these will work.

If your bag weighs over 50 pounds, every airline’s going to charge you and extra $75 to $100 (yes, despite the legend, even Southwest is going to charge you for a bag over 50 pounds). But not if you carry it aboard. So you just take your bag through security instead–you think he cares how much it weighs or how large it is?

It just has to fit through the opening in the screening machine. Take your bag through security and to the gate. Ask the agent at your gate, “You want to gate check this?” They probably will, gladly, to avoid the usual last-minute baggage hassles on board. In fact, they’ll usually make an announcement before boarding to the effect that “if there’s any question as to whether your bag will fit on board, please bring it forward for gate checking.” FREE. This is especially important if you know it weighs more than 50 pounds–which it probably will after you buy more junk wherever you’re going. You like free stuff, right? Here, you just saved at least $50, plus whatever overweight fees you were going to pay.

2. NEVER do this:

Are you nuts?

Why would you put your wallet and watch into an open container and send it off on a conveyor belt to a point where you can neither see it nor reach it? Are you out of your mind?

Let’s talk. First, there’s nothing in your wallet that needs to be x-rayed and even if it did, it wouldn’t set off the screening arch if you walked through with it in your pocket WHERE IT BELONGS (note from your Mom: “Why do I have to tell you these things? Do you not have one lick of common sense?”).

Bag it, so you can find it easily after screening, stash it--and lock it!

Put anything valuable–like your watch, any jewelry, cell phone or if you insist (remember what Mom said) your wallet into a hand-carried bag WITH A SMALL COMBINATION LOCK ON IT.

There. Now when all your stuff goes through the screening arch

but you’re pulled aside to do the “scarecrow” pose while a stranger wandles (“wandle” = the combination of “wand” and “fondle” and you’re likely getting both) you, your valuables are not available for the quick swipe by anyone already through security. And the lock is a MUST: when the security screener asks, “Is this your bag?” he will not be able to open it until you are there to watch, because you don’t have to give him the combo. They can–and will–wait.

3. Don’t depend on anyone to tell you what time or what gate your flight leaves from. Ever. Why?

Because this is 2010, amigo! Pre-program your phone with the phone numbers for:

A. Gate/schedule information.

B. Designated flight rebooking number.

C. Destination hotel/transportation numbers.

Get these numbers from the appropriate website and note: the “rebooking” number is not the same as the reservations number. It’s on your airline’s website–or simply call them before your trip and ask for it.

Of course, this all is dependent upon you knowing your flight number. Not your destination–your specific FLIGHT NUMBER. There may be more than one flight to your destination, so it’s vital you know the number in order to get the correct gate and time info. “Where’s the flight to Omaha?” won’t get you the answers you really need. And in my opinion, even these screens

are less than useful because first, you have to find one, second, they’re often mobbed by what Herbert Nash Dillard termed “the great, heaving, vomiting, unwashed masses”–especially on Southwest–and third, they change often and besides, they only cover an hour or so from the present time.

But look at you all smug and cool because you speed-dialed for the most current gate and schedule information on your cell phone and you already know the latest.

Plus no one stole all your valuables while they lay out in the open on the far side of the screening arch. Right? And you can make the all-important phone call for connecting flight information while you taxi to the gate. Your information will be more current than even what was announced in flight because it’s more recent. And rebooking?

You won’t be in the endless line–which is often outside of security–because you rebooked on your cellphone as soon as a cancellation was discovered. Probably only by you because you shrewdly called. Shhhhhh; quietly proceed to the new gate and get your seat before Herbert Nash Dillard’s group discovers the change.

4. Finally–and this is just for me and every crewmember you might see–don’t ask where the bathroom is. I mean it.

Think about it for a moment (you don’t want Mom chewing your butt again, do you?). The airport, like any public building, has restrooms. If you don’t see one right away, you choose a direction, left or right, and walk till you see one.  Do you have to go so bad that you feel the “right or left” choice is life or death? If so–poor planning. Consider a diaper–if the shuttle astronauts wear them, you can too.

Mostly though, I really don’t want to be aware that you have to go to the bathroom. Although like most crewmembers, with difficult people I keep the “stray dog” maxim at all time: “don’t make eye contact,” but it’s not foolproof. If someone still insists on asking me where the restroom is, I usually ask them, “number one or number two?” People actually stop and consider and are about to tell me when they eventually catch up with the basic norms of decorum and adult personal responsibility. “That way,” I tell them, pointing either right or left, because sooner or later they’ll find a restroom.

I could go on–and likely will in a future blog post–but these four tips will put you way ahead of the traveling masses and make your trip both cheaper and less frustrating.

I know–no one likes to be told what to do. So here’s what not to do and please, listen to me, or you’ll probably have to deal with Mom when things go haywire–and . . .

". . . it's your own fault because you didn't listen, did you smarty pants?"

Besides, when it comes to Item #4, “yes, you should have gone before you left the house.” Thanks, Mom.

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The oriental salmon salad! What’s not to like?

Airline pilots are overpaid–or maybe not.

Pay no attention to the man behind the curtain.

None of my passengers yesterday had any idea that on landing, they were speeding down the flooded runway with no brakes, which is fine with me.

I mean the part about “nobody had any idea.” I’m a big fan of braking, especially when it comes to a sixty-ton jet on a rain-slicked runway.

They all deplaned a few moments later, none the wiser, which is also fine with me. I wanted to make a phone call and grab a bite between flights and I only had a few minutes to do it.

If you prefer to have “no idea” what goes on in the cockpit, click here.  If you you want to pay attention to the man behind the curtain, here we go.

Twenty-some miles out of Raleigh-Durham Airport at 5,000 feet and about 200mph. The wind is a direct tailwind at 69 knots. The ceiling at the airport is between 300 and 500 feet. That means we won’t break out of the clouds until we get below 300 feet. But the minimum we can descend to without a determination that the landing is safe is 200 feet. That means we’ll have about 5 seconds from when we see the runway to decide if we can land–and make the necessary control inputs to position the jet for a safe landing and oh by the way, the approach lights aren’t working today. With me so far?

The tower reports the surface wind to be a direct crosswind. So we know the wind will shift 90 degrees somewhere between 5,000 and touchdown, plus decrease in velocity by nearly half. Also, the temperature at our altitude is about 50 degrees, but it’s 33 on the ground with freezing drizzle. Besides the fact that the jet, like a galloping horse, wants to point it’s own head and go where it’s pointed–into the crosswind, which isn’t unfortunately the way the runway’s pointed–the shifting airmass we’re riding in is bumpy as a logging trail. I call back and warn the cabin  crew,

“Hang on–she’s gonna buck.” They’re Dallas-based as well. They get it. Lightens the mood–okay my mood–a little to joke around.

My F/O is one of the best. She’s an Air Force Academy grad, and like me, a former Air Force pilot. “Takes 4,000 pounds of fuel to get to Norfolk,” she offers, thinking of our alternate. We have 12,000 pounds at the moment.”If we don’t land, you put clearance on request to Norfolk and we’ll be there in twenty minutes. The winds are lighter there.”

This ain’t my first rodeo, I know how this goes: I’ll have a couple seconds tops between when we break out of the clouds and she calls “minimums,” which means if we’re not in the slot–on airspeed, fully configured, power stable–we’re going to Norfolk. Also, I know that when the jet’s done bucking around, her nose better be pointing down the runway (that’s what rudder’s for, but there’s not always enough throw) and I’ll need to delicately put the upwind wingtip lower, touching down right main gear first, then left, then the nose. Then stop the beast on what I know is a slick runway.

We break out of the clouds but into heavy rain at 300 feet. I take a “one-Mississippi” breath to size up the picture, kick in the correct rudder, lower the wing, and see if my correction will hold. It does–we can land, if nothing else changes.

This is actually my watch. No nerdy-pilot clunker here.

“Minimums,” Nora calls. “Landing,” I announce. I keep a hair-trigger on the go-around throttle toggles, ready till the last few feet to rocket us back into the air if the bronco starts to get the better of me in this wild ride. One deliberate bump from the heel of my throttle hand and the fuel controls 140 feet behind me will dump a torrent of jet fuel into both burner cans, then we’ll stand it on it’s tail riding 50,000 pounds of thrust, getting the hell out of Dodge.

I wrestle the controls; I win. We touch down softer than I meant to, but with the blustery winds, my main goal is to make it a controlled gear-by-gear touchdown without dragging a wingtip.It’s a smart jet. On touchdown, when a computer senses that the main wheels are turning, the spoilers on top of the wing automatically pop up to kill the wing’s lift and thereby put more weight on the wheels and make our braking more effective.

The spoilers didn’t deploy. That’s because the wheels weren’t spinning: we were hydroplaning at about 145 miles per hour.

As I said, this ain’t my first rodeo. I know that hydroplaning occurs most readily at nine times the square root of the tire pressure. Our main tires are at over 200 psi, so the square root is around 15; multiplied by 9 equals 135 or so. After which, we’ll get traction and braking. Lesson of the day: if your car’s tires are at 36 psi, your hydroplane vulnerability is around 50 mph. Don’t panic! Stay with it, decelerate carefully and you WILL regain traction.

My excellent First Officer called out, “No spoilers” and manually deployed them. I kept the nose straight with aerodynamic controls until the brakes became effective, slowing our sixty-ton sled to taxi speed, skidding nonetheless four or five times more over pooled water from the heavy rain.

We warned the Southwest jet on final ten miles behind us. Then taxiied to the gate.

The jet emptied, the passengers went safely on their way, and I stopped at my favorite barbeque place before turning the jet around and launching back into the rainy gloom.

Just another day at the office. I couldn’t do anything without the teamwork of the fantastic first officers we have.  And you couldn’t get where you’re going in one piece without all of us on both sides of the cockpit door.

Nonetheless, we still hear all too often that airline pilots are overpaid. Click on the video below, and think that over.

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Meet your congress!

Well, at least one famous member. Here’s the “Larry Craig Toilet” in the Minneapolis Airport:

Passenger Bill of Rights: Be careful what you wish for.

It’s time to let the sun go down on this very bad idea.

Barbara Boxer in the Senate and Mike Thomspon in the House introduced separate bills intended to require air carriers to provide where “the departure of a flight is delayed or disembarkation of passengers on an arriving flight that has landed is substantially delayed,” the provision of (i) “adequate food and potable water,” (ii) “adequate restroom facilities,” (iii) “cabin ventilation and comfortable cabin temperatures,” and (iv) “access to necessary medical treatment.”

Congress to the rescue!

That doesn’t seem unreasonable, does it? It’s basically The Geneva Convention for prisoners, which you might feel like when your plane is number 45 for take-off at Laguardia, a not-so-rare occurrence.

But here’s the part that as a  passenger, will ruin your life:

The airlines would also be required to “provide passengers with the option of deplaning and returning to the terminal, or deplaning at the terminal” if “3 hours have elapsed after passengers have boarded the aircraft, the aircraft doors are closed, and the aircraft has not departed,” or “3 hours have elapsed after the aircraft has landed and the passengers on the aircraft have been unable to deplane.”

That means your fate as well as your travel plans and those of a couple hundred others rest in this man’s hands:

Why? Because back in seat 27-F, he looked at his watch and demanded, after three hours of waiting, his “right to deplane.” But what about your right, and everyone else’s, to make it to their destination, albeit three hours and one minute late? And if you have bought a downline connection on a restricted, non-refundable ticket

you’re really out of luck: no refund, no further travel–and no redress from the airline you’re vegging on the tarmac with for the past three hours. You’d better have trip insurance, because whatever you’ve spent on tickets and accommodations is now swirling around here:

And if you’re in the terminal, ready to board your flight, don’t act smug–he’s also in charge of your fate, too. Because if his plane is required to return to the terminal, guess whose gate it’s going to take? And guess whose outbound flight will be cancelled as a result, flushing hundreds more people’s travel plans? You will get to thank him when you’re both standing in the long, snaky line at the ticket counter waiting to get rebooked and ultimately, travel stand-by, competing with a couple hundred others for the dozen seats available that day.

That’s right, you are screwed too, and you haven’t even had a chance to sit on the tarmac for your three hours. But each airport and each airline has scheduled their gates as tight as possible to minimize costs. There likely is no gate for you to return to–unless some other aircraft is booted off to make room. Meanwhile, your downline connection is leaving for your destination without you.

Bub-BYE, downline connection!

That’s a shame. Being as completely self-centered as I am, I wonder what this means for me, the captain on your flight? What am I supposed to do, take a vote of passengers, asking who wants to join Mr. Snappy Dresser and return to the gate? Who, like this guy,

might have different priorities and travel standards than you? And who’s taking the vote–my over worked and underpaid cabin crew? Who counts the vote? Or can you even take a vote–the bill says “passengers” have the right to deplane. Not a majority, not any specific number, really. Nice.

What's a captain to do?

Actually, my part’s the easy part. Forget about a “vote,” because democracy ends at the jetbridge. I’ll do what I always do: apply common sense to the situation. Congress gave me an out anyway, proposing that passengers would not have the option to deplane if the pilot “reasonably determines that the aircraft will depart or be unloaded at the terminal not later than 30 minutes after the 3 hour delay” or “that permitting a passenger to deplane would jeopardize passenger safety or security.”

Typical: they give you a firm policy, then offer you a way out. Because the bottom line is, well, the bottom line: the airlines don’t want to spend a dime more than is absolutely required, and congress is reluctant to force any well-funded and lobbied businesses to spend anything. Besides, most airlines are bleeding red ink: there is no money for extra gates.

More gates and more staffing both on the ramp and in the terminal costs dollars the airlines won’t spend or simply don’t have, and congress isn’t willing to fund it through appropriations.

Doesn’t really matter, though, because there really is no silver-bullet, one-size-fits-all solution to the problem of delays or deplaning during delays. If you support the congressional efforts to impose a simplistic solution to a complex problem such as this, you better be ready for the consequences.

The anecdotal stories of eight hours on the tarmac with overflowing toilets and women giving birth standing up and claustrophobic insanity are appalling. But if you realistically consider side effects of  the “Passenger Bill of Rights” as a one size-fits-all solution, you may find your travel situation to be even more tenuous than it was before congress “fixed” the problem.

Passenger Bill of Rights? Be careful what you wish for.

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Dept. of Shameless Self Promotion:

(well, it would be if anyone read this blog)

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