Archive for the airline delays Category

The “Whys” of Airline “Ground Stops” For Passengers

Posted in air travel, airline delays, airliner, airlines, airport, flight crew, flight delays, jet flight, passenger, pilot, travel, travel tips, weather with tags , , , , , , , , , , on April 23, 2011 by Chris Manno

For many passengers, flying is an unfamiliar, sometimes confusing experience made all the more so by the lack of understanding of inconveniences like ground delays.

Often it seems such take-off delays are arbitrary (the sky is clear and blue; let’s go!) and unfounded–but if you understood the reasons behind departure delays, you could at least keep your blood pressure low and your patience intact.

The most common–and often dreaded–delay term you might hear regarding your take-off is “Ground Stop,”  which means you are not being allowed to take-off or more succinctly, your flight is stopped on the ground at your departure airport.

Why?

Multiple reasons. The most common is that the destination weather is such that the the number of inbound aircraft the Air Traffic Control can sequence is restricted or reduced.

Why? Well, the most common problem is a low ceiling and visibility that requires expanded spacing between aircraft.

Why more spacing? Because if we as pilots can separate ourselves from other aircraft visually on an approach and landing, we need only five miles of separation. If we’re flying in reduced visibility, that separation requirement at least doubles to ten miles. That cuts down the number of arrivals possible per hour.

But it could also be a beautifully clear day and capacity could be limited by winds. If the wind velocity or even gusts approaches the crosswind limitation of most aircraft–normally around 30 knots–then some runways may be unusable.

Why? This happens at DFW now and then because of the seven runways, five are oriented north-south, two are northwest to southeast. Doing the math, two runways rather than seven handling arrivals will of course mean delays.

The Ground Stop is a temporary way to shut off the flow of inbound aircraft until such time as either the limiting condition dissipates at the destination field–and that could be the low ceilings and visibility, winds or a thunderstorm. The last problem–a storm–can also cause a ground stop for your destination even after it passes.

Why? Sometimes it becomes a question of real estate: if a storm at your destination has stopped their outbound aircraft from taking off, there often is simply no room to taxi and park a slew of inbound aircraft. This is particularly true at small, congested airports like LaGuardia and Washington Reagan, but even large airports like DFW can become gridlocked as well.

And if the condition slowing things down is icing, there really is no point in allowing too many aircraft in.

Why? Because once an aircraft is de-iced, a take-off must be accomplished promptly or the deicing fluid loses its effectiveness and the plane needs to be de-iced over again.

What about when you’re told there’s an “outbound Ground Stop” for your airport? Rare, but it happens.

Why? From a pilot standpoint, the airport isn’t exactly “closed.” But the problem becomes the departure corridor: if the radar controllers can’t find a clear path for departing aircraft, they simply don’t allow any departures. But sometimes when your airport’s weather is fine, the departures from another nearby airport might cause a temporary shutdown of your airport’s departures.

Airways crammed into the east and northeast.

Why? Well, as in the case of JFK, Newark, and LaGuardia, or Baltimore, Washington, and Dulles, or Chicago O’Hare and Midway, DFW and Love Field, or San Francisco International and Oakland and San Jose, and LAX and any of the dozens of airports there–if one field has bad weather, particularly thunderstorms, their inbound and outbound aircraft have to maneuver off of the normal routing in order to avoid thunderstorms. Air Traffic Control will wisely limit the number of new aircraft added to the mix.

On-board radar display: no take-off clear path.

Really, a Ground Stop makes sense when you think about it. Because the limiting condition at your destination would still exist whether you take-off or hold on the ground. So the problem with allowing the take-off even though the landing field is restricted is that you end up with a larger risk of delay.

Why? Because if the delay inbound is absorbed in the air, that means holding. If holding time is projected to be over a half hour or maybe even forty-five minutes, the end result will be a diversion.

Why? Well, because there’s only so much fuel we can carry en route since every aircraft has a maximum landing weight. If you add an extra hour’s worth of fuel–about 10,000 pounds on my jet–but then it turns out that you don’t need it to hold enroute, you could easily be too heavy to land. Guess what happens then: you will get to hold until you burn off the excess fuel, which is a tremendous waste and will guarantee that some connecting passengers’ next flight will depart without them.

Plus, in my pilot mind, after about forty minutes of holding, my air sense tells me it’s time to find a better place to land. It’s simply not prudent from a pilot standpoint to arrive at an alternate without extra fuel for contingencies there. And if we do have to divert, depending on how long my crew and our duty day has been, the FAA may mandate that we’re done flying for the day–which means you are too, wherever we are.

But all of that can be avoided by holding on the ground at our departure airport, burning no fuel. As frustrating as that may seem, the alternative is actually worse and really, taking-off without a good probability of being able to land at your intended destination doesn’t really sound like a good idea, does it?

I have to say, some crewmembers don’t even understand all of the Ground Stop factors I just explained and certainly, most passengers don’t either.

But the wise passengers like you who understand this “big picture” explanation of the dreaded Ground Stop can just take a deep breath, nod wisely and be confident that they’re on the optimum route to their destination.

Mach Speed Tumbleweed

Posted in air travel, airline delays, airliner, airlines, airport, flight attendant, flight crew, hotels, jet, layover, life, night, passenger, pilot, travel, Uncategorized with tags , , , , , , , , , , , , , on February 19, 2011 by Chris Manno

A battle rages in silence. You don’t want to get involved–but you are, you realize slowly.

Exactly where is it 5am?

You don’t want to know.

No, I do. The sinking feeling. It’s not home, is it?

Told you you didn’t want to know.

Damn. Reno?

No, that was last night.

Montreal?

The night before.

Palm Beach. Not home. Home got away–again.

How many miles from here to home? Not distance–I get that–flown, I mean? How many more? Flight hours like matchsticks: light ’em off one by one, watch them burn down, then out. Slowly, in the glow, you get it: midway through a four day. Just what you didn’t want to wake to. But do.

So, that was last night: late, always, bone tired too from hotel sleep somewhere else.

That’s here, middle of the night here, before you messed it up. Spartan. Antiseptic. Do not disturb. A trail of clothes from the door to the bed–worry about everything else tomorrow.

Sleep, and it’s that dream again: you can find the gate, find the plane, but there’s no door from the gate to the plane. Which is the way home, of course. No way home–just the waiting place, halls of marked time and any old place.

Gertrude Stein nailed it: “there’s no there there,” in that space between places, the waiting–the island between going and getting there. Or getting home. There’s the irony: for those who make their living going, and carrying others who are on the way too, the idyll would be staying, not going, being home. No door.

So wake up then. Going to need goggles and a snorkel to wade through this one. Not the stuff you’ll think about later–the weather, the jet, the fuel. Rather, another day not home.

Good dog–you’re ready to swim in the deep blue.  People will ask you questions, like “What’s it like to be a trained dog working in the blue every day?” Or maybe they’ll have something equally inane more for each other than for you, like “we’ll let him on” or “we need him” as you try to slip by them going to the office. Funny stuff, right? More likely, though, they have to go to the bathroom; they want to share that with you, assuming you have a constant awareness of toilets and locations, like you do with bailout airfields and low fuel contingencies in flight, right? Funny stuff.

Just put all the pieces back together; everything back into the suitcase like the crammed heap that sprang out twelve hours ago. Kind of like behind the scenes Disney: Mickey puts on his fiberglass head with the permanent smile–then out he goes. Down to the lobby, out to the curb: vantastic! Off to whatever aeropuerto in whatever city.

Just get me to the gig. Snake through the masses herding across the wide-open plains, grazing, mooing; hoofbeats at a shuffle.

The ants go marching out again, hurrah. Step around, mind the Mickey head. Wind your way through; heft the bags, schlep the bags, onward to the gate. Show your ID: yeah, it’s Mickey. Let him on board.

Nothing purtier than precious metal, all eighty tons of her:

She’s your big ol’ dance partner, every song, every leg, and just like you: all about the getting there–but not staying. Folks trundle off, more trundle on; makes no difference. We do our same dance steps, carefully and deliberately without art. Over and over–same old song. You know the words:

We say Mass for the Earth, the litany of escape–then we leave, but everyone still in their pews, seatbelts on and tray tables stowed. Then the aluminum conga line–every-buddy-CON-ga– to the runway. This:

In this:

Into the blue, the higher the better: the sky is denim, comfy as jeans. Good for hanging out, soft, simple, warm, comfortable. The good feel when you put them on.

Unpressed and rumpled–doesn’t matter; a little faded, all the better. That’s cruising, ain’t it? It’s like Saturday against your skin. That’s the jailbreak from the suitcase–off with the polyester, and Mickey’s head; jeans, amen.

Soft and comfy as the sky and nearly as distant: nobody knows you without the Mickey head on, and that’s the best. You’re a ghost, anywhere, everywhere–somewhere where no one knows you, and in the middle of the night you won’t remember where anyway.

You just know what it’s not–home; and where it’s not–HOME. And just close your eyes because soon enough, once again: another passage. Sleep.

“. . . life is a watch or a vision

Between a sleep and a sleep.”

–Algernon Swinburne

Songs In The Key of Flight

Posted in air travel, airline cartoon, airline delays, airline ticket prices, airliner, airlines, airport, cartoon, flight, flight attendant, flight crew, flight delays, night, passenger, pilot, travel with tags , , , , , , , , on December 4, 2010 by Chris Manno

It’s definitely the Giddy-Up Chorus howling out there on the wings as soon as you press that Takeoff Power button on the throttles. Last eastbound flight out of Las Vegas, so we’re pretty light–everyone’s either already beat it out of town or is still in a casino somewhere trying to break even. Although they don’t realize it, in Vegas that’s winning.

Funny thing to pop in and out of that world so briefly. For me, it’s all about getting in between the other air traffic and the mountains, then getting out as quickly as practical, around those mountains, then climb as high as possible to ride that jetstream tailwind home.

During preflight, the cockpit sounds like an orchestra pit before the show, with hydraulic pumps whining like a string section warming up, the kettle drum thud of cargo loading, then huge doors locking shut. The forward galley door whomps open with a blast of fresh air and the clatter of catering carts trundling on and off the plane. Two flight attendants try to squeeze into the cockpit and huddle against the swirl of cold night air, mixing their chatter with the drone of air traffic control on two radios on speakers overhead.

We’re all in matching polyester costumes, waiting for the curtain as the audience troops in: the edge of night travelers, worn out from whatever they did in Las Vegas, resigned to arrive on the east coast at dawn–I’ll take them halfway there, then hope to dodge the wrong way drunk drivers on Airport Freeway to get home myself after midnight. It’s an easy crowd leaving Las Vegas–out of money, out of vacation, often hung over. The exact opposite of the inbound crowd.

Had lunch myself hours ago and a thousand miles away. My fortune read “you will travel with the person of your dreams.” Is that what they’re doing in the back? It’s hard to remember when you’re work is travel that in back, it’s a passage to somewhere or from somewhere and some one. And the person of my dreams is two time zones away, getting ready for sleep, but never too far from my mind.

Huh? My First Officer? Guess I won't use the lotto numbers.

We’re going through our lines carefully, checking that everything’s in order, all systems performing as they’ll need to for the next thousand miles. He reads, I check, I answer, he confirms. It’s all too complex to just have at it. We’re careful now so as not to have to be “resourceful” later.

The agent announces curtain time: “Everyone’s on board–okay to close up, Captain?”

I thanks the agent for the good job boarding the flight–whether it’s good or not, I just know they’re hassled and need a pat on the back. Then it’s show time: places, everyone, places! Lap belts, shoulder harnesses, crank the rudder pedals forward to get full throw. Don the headset, adjust the boom mike and wait for the cue from the ground crew. “Chocks are pulled, everything’s buttoned up, we’re ready for brake release when you are, Captain.”

Glance to the right at the warning lights on the overhead panel–trust but verify–to ensure all the cargo doors are closed. “Brakes are released, stand by.”

Glance to the right again. “He says they’re ready downstairs.” That’s the First Officer’s cue to call ground control for pushback clearance.

And now it’s time to strike up the band. “Turning number Two,” I say, hacking a clock to time the start sequence.

Gonna take a big bite out of the night sky, aren't we?

Valves respond to the switch I just twisted, channeling high-pressure air into the huge turbine section. It begins to moan, vibrate, whirl; one of my favorite sounds in the whole world: a jet engine starting. Never ever tire of that sound.

The left engine joins the symphony. Numbers tell me they’re both in tune: 20% N1, 40% N2, 600 degrees Centigrade at idle, 800 pounds of fuel per hour. Oil pressure. Hydraulic pressure. Electrical power from the generators. Amen.

They’re a perfectly tuned duet, and they’ll spin at 30,000 rpm for as long as we have jet fuel and oil, the latter as much for cooling as for lubrication. From behind, a virtual blast furnace: I’ve seen it, taxiing behind another 737; a devilish smelter glow–you can actually see the ring of fire if you’re close enough.

We join the parade of floats with winking lights rolling toward the runway. More numbers along the way in a litany of challenge and response: planned weight, actual weight, power settings, speeds, distances, maximums, engine failure routes and safe altitudes, minimum climb gradients, hold downs, departure speeds, obstacle clearance altitudes, initial level off. Crosschecked, crammed into my head.

The cockpit’s dark save the instrument glow. I transition to ghost vision, as I call it: the Heads Up Display–or HUD. Everything on my primary flight display is projected on the glass in front of my face so I never have to look down in flight.

But instead of the multiple colors that help separate function, everything’s a ghostly glowing greenish aqua. And it swims: the airspeed tape runs upward like the dollar signs on the gas pump. Then when we lift off the right side begins to jump with altitude and vertical velocity.

Can’t get lost in it, mesmerized–there’s a jet to be flown. Take it in subconsciously, they tell you, just fly and hold that in your peripheral vision.

It’s all in your head as you roll down the runway chanting to yourself fire, failure, fear or shear. After 80 knots, that’s all you’re stopping for, so it’s all you’re looking for: engine fire, engine failure, a “fear” in my judgment that some structural failure has left the jet unflyable (good luck determining that at 150 mph) or windshear.

Luke, I'm your FATHER . . .

I’d rather handle everything else in the air. Since we’re lightweight tonight, when I shove the throttles up and hit the “TOGA” (Takeoff-Go-Around”) power button, we leap forward. The wing slices the air and rises. A half dozen computers sing to themselves and each other, figuring fuel flow, engine temperature and pressure, wind speed and direction, ground speed–the engines snarl and buck.

We lift off.

Ghost vision tells me the lift vector, the flight path, the course, the wind, our speed, our climb performance, compass heading, on-course tracking and deviation and a hundred bits of changing information. Hands and feet on ailerons and rudder, I trace a line in the sky invisible to everyone except for me, and anyone on the ground watching the arc we inscribe in the sky, strobes flashing, running lights and exterior spots like an arc weld in the sky.

I can see it; I live and breathe it, day after day after day. And if you listen, you can hear it too: riding the righteous fire, we sail off in a buzzing roar of high by-pass fanjets hurling us up to the forty-thousand foot level, the final act you can see from the ground: a tiny speck of light that arcs up and away, taking the show far and away at five hundred miles per hour.  A contrail in the moonlight, the song plays on, the chorus that carries us home.

From Sea Level to 737 Captain: First Break.

Posted in air travel, aircraft maintenance, airline cartoon, airline delays, airliner, airlines, flight, flight crew, flight training, pilot with tags , , , , , on October 17, 2010 by Chris Manno

Note: this is part of a series relating what it’s like to transition to a new jet. If you want to start from the beginning, click here.

_________________________________________________________________________________

 

Whew.

That’s the first week of classroom, Computer Based Training (CBT) and simulators. Two days off now.

Katrina, our ground school instructor, recommends we take at least one day of the two and do no airplane stuff. Bill the First Officer (sounds like an official title) is off to Wyoming to visit his girlfriend. Best to take Katrina’s advice and not do any aircraft-related stuff tomorrow.

Looking back, though, on the week:

The CBT stuff is helpful, even if you want to nod off on some of the programs (“this door opens to the left”). The good news is, you can do it at home thanks to the handy CD-Rom with all of the lessons on it.

It’s better to be out of the refrigerator that is The Flight Academy (can’t imagine the utility bill to keep it at 70 degrees). The only problem with that, though, is there are other screens in the house with somewhat more compelling images,

but since Tech seems to have no defense this year, 737 systems are actually more rewarding to view. Then after absorbing the material and taking the practice tests on the CD, back at The Schoolhouse (that’s what pilots have always called The Flight Academy) it’s time for the computer generated practice exam incorporating everything from class and the CBT.

First time on the comprehensive exam, 79%. Today–after being up at the buttcrack of dawn for a simulator session–scored 89%. So the academics are sinking in, and the test points out the weak (emergency equipment location) and strong subjects (engines), which is as it should be: did those programs last month, will brush up.

Some of this is a weird relief: just to be able to ram dump all of the byzantine MD-80 limitation numbers–climb EGT, acceleration, cruise, momentary, starting, after start, on and on.

This jet is just way smart: the solid state engine controls meter fuel flow so it NEVER hits a limitation and what’s more, and even more efficient, the limits are non-linear anyway. It’s not necessary for you to memorize a buttload of abstract numbers–rather, the smart boxes recompute all of the parameters based on the conditions at that time and place.

And it’s talking to our maintenance base constantly through non-stop telemetry. Katrina says you’re likely to get a call from them in flight asking for more data because an engine is reporting a vibration trend. That’s why an on-the-wing failure of these CFM-56 engines is rare.

And like something you’ve recited over and over too many times, the MD-80 numbers have lost their meaning anyway. Recall last month in the MD-80 currency check:

Evaluator: “Okay, Captain, what components are on the right hydraulic system?”

You: “Seriously?” We’re really going to do this?

Evaluator: “Yes.”

You: [in your head: for God’s sake, who cares anyway, if something fails we get out the book] “Everything that’s not on the right system?”

The annual systems knowledge oral recitation.

Evaluator: [eyebrows raised]

You: [in your head: 14,000 hours in the jet and we still have to play twenty questions] “Left nosewheel steering, inboard spoilers, elevator boost.”

Wake up! It’s today, that jet is an ancient memory. New stuff to learn, to remember, to find:

While you were bunkered in the MD-80 for twenty plus years, the airline jet manufacturers moved waaaaay ahead. That’s where the 737-800 stands out as cosmic:

 

A HUD is worth a thousand crosschecks.

 

You’re now captain cyborg, with your vision tunneled through a dynamic stream of data. Almost too much.

I’m thinking the ultimate technique would be to absorb as much performance and navigation information peripherally while still being primarily focused on the actual view through the data. That will take some practice, but that’s why we’re here at oh-dark-thirty in the simulator, right?

So here’s your day at the flight academy: review with instructor the systems you studied the day before, working through the CBT on your own. Then two hours in the simulator, trying to work through the various checklists for each phase of flight.

That’s awkward now, which is to be expected. It’s vital, as you well know, to actually and thoroughly focus on the checklist item itself. Now there’s a huge expenditure of energy and focus just to find stuff. The systems are laid out logically, which might be what’s confusing after so many years of the Maddog. Because it seems like the Douglas designers simply crammed indicators and alerts for EVERYTHING into that cockpit every which way and slammed the door.

Not much smarts involved: the MD-80 simply displays everything at once and lets you sort it out. The 737-800 brain inhibits info you don’t need, then organizes what you do need and offers it to you in a manageable format in a logical collection.

Weird, huh?

Meanwhile, more butt-in-seat time will bring together the location and function of the systems. The cumulative knowledge testing reflects that the big deal systems are sinking in (engines, fire detection/protection, electrical systems, APU) which means they all probably will in time.

And the big buggaboo, navigation systems–the most advanced stuff–seems to be no problem. It never has been a problem although it really should be, so count your blessing–somehow it just makes sense.

Two days off, then hit it even harder. Hope to have an update for you in a few days with higher test scores and maybe even the first inkling of feeling comfortable with the systems and procedures.

Meanwhile, like Bill, take some time to enjoy your girlfriend (below), too. She’s been patient, but don’t push your luck.

Starstruck, Star Trek, Shatner.

Posted in air travel, aircraft maintenance, airline delays, airliner, airport, airport security, flight, flight attendant, flight crew, flight delays, jet, passenger, travel, Uncategorized with tags , on September 26, 2010 by Chris Manno

If you fly into Burbank, chances are good that you’ll have someone from Hollywood on board. And not just a person who drives by the sign on the way to or from the airport, but a real Hollywood media type.

Enter Captain Kirk.

Let me explain. It was one of those evenings when the inbound jet was late, putting us behind schedule from the start. The aircraft had a couple of minor maintenance items that needed to be taken care of during the ground time as we pre-flighted, causing a further delay.

The mechanical items were minor: just some routine servicing.  But as is often the case, the paperwork involved took almost more time than the maintenance action itself. But neither item is anything to rush.

It’s always more fun to fly with an old friend and on this evening flight, the number four flight attendant, Debbie was someone I’d flown with many times. She’s been on a cabin crew with My Darling Bride before and knew her as well.

“Hey,” Debbie said, poking her head into the cockpit between greeting passengers, “we have William Shatner on board tonight.”

Whoa! Captain James T. Kirk? Well Captain Chris L. Manno sure would like to get his autograph for Darling Bride who is a huge Star-Trek fan. You wouldn’t expect that from a svelte, erudite, stylish stewardess type, but there it is.

“Debbie!” I motioned her into the cockpit. “You’ve GOT to get his autograph for Catherine! You know what a fan of William Shatner she is.” Me too, of course–especially the Denny Crane years–but how cool would it be to bring the autograph home to the Missuz?

“You know I can’t do that!” Debbie said, her voice lowered. “I’m NOT going to disturb William Shatner so you can make some points with your wife.”

Meanwhile, the delay mounted: still waiting for the final maintenance sign off. A few minutes later, Debbie was back.

“Mr. Shatner would like to talk to the captain.”

I shrugged. “You know what to do.” I handed her our flight plan and a pen.

“Oh for God’s sake.” She snatched both from my hand and disappeared.

A moment later, the flight plan reappeared, signed.

She folded her arms and raised an eyebrow. I unstrapped. “On my way.”

And there he was, in the first row of First Class, near the window on the starboard side. Face to face with Captain James T. Kirk. In civvies, of course.

And here’s what he said: click here for the audio.

Okay, that’s my lame rendition of what he said but you probably get my drift, right?

Anyway, I explained to him that it was only a matter of finishing up the paperwork, which should only be pretty quick. And whether he knew it or not, this was the last flight to Burbank. There was an LAX flight leaving later, but he’d still have to beam up to Burbank for his bags. I didn’t say that aloud though.

He thanked me for the information and told me to give his best to Catherine. What a class act he was.

And now I understand how things worked on the Starship Enterprise. You know how the embarkation to “boldly go” to a new and strange planet occurred on the old Star Trek show–the usual crewmembers readied themselves for beaming down in the transporter room.

There’d be Kirk, Spock, the Doc and then some no-name extra guy getting lined up for Scotty beam to beam them down. And you the viewer just knew the extra guy wasn’t coming back.

That’s so Bones could deliver some harsh news:

And Kirk could wax philosophical about the danger of exploration and high flight:

And that, I suppose, is as good a reason as any to be the captain of a Starship. Or a jetliner.

Heck, I’d follow him to the alien planet’s surface just to get to hang out with him a little longer. But after we landed on the not so strange world of Burbank (well, maybe it is a little odd), we left Mr. Shatner with his limo driver to wait for his bags.

And we boldly went to the usual layover hotel for a good twelve hour rest so as to be ready to fly again the next day.

Why? Because as Captain Kirk put it, “I have to, mister.”

Stupid Layover Tricks: Sharks In Death Valley.

Posted in air travel, aircraft maintenance, airline delays, airliner, airlines, airport, flight attendant, flight crew, hotels, jet, layover, life, travel with tags , , , , , , , , , , , on September 3, 2010 by Chris Manno

You know how things make sense when you’re doing them but in hindsight, you have to ask yourself, what was I thinking? Well this is one of those times. Being on the road, flying about 200 days a year, it’s really not surprising that it happened on a layover.

Had a Tuscon layover a couple summers ago. My big plan was to get in a good run early, before it got too scorching hot, then some pool time.

And here’s the thing about layovers: that was my plan, I was looking forward to it, it’s what I told myself ahead of time when I was feeling that “I-don’t-want-to-be-away-from-home” pang before a flight sequence: it’ll be fine, a good run, decent Mexican food for dinner.

Great plan. But a problematic jet engine screwed it up: we departed a couple hours late, which meant a late arrival in Tuscon. Add to that the excessively long time it took to get the hotel van to pick us up and by the time I was ready to run . . .

. . . I was pretty well screwed: the temp was over 100 and climbing as the afternoon wore on. The hell with the temp, I decided–and it really was becoming hellish–I’m not going to be denied my run. The whole layover depended on it! I could start out and if it got too hot, just stop and walk back.

So I set off from the hotel running. Found some back roads with shade and honestly, even at 109 degrees, with the shade, without any humidity and at a slower, more cautious pace, the run was more comfortable than back home in the upper 90-degree range with boiling humidity and scorching sunshine. So on I went, carefully, for twenty minutes through a mostly residential area of town.

After twenty minutes, I took a walking break for a minute to take my heart rate: no real problem. And I felt fine.

So I reversed course, hugging the shade as much as possible, heading for the hotel. Then I got that gnawing feeling–and it wasn’t just the heat–that I wasn’t alone. The whole time it had seemed as if I was running through a ghost town: not a creature, a person or pet in sight. But still, I knew I was being watched. I turned around . . .

Creeping along behind me, maybe fifty yards back, a police cruiser. When I stopped, he did too. I started running again, he started creeping along behind me. Finally, I turned around and walked back to the police car. One cop, and he didn’t get out of the car. The window slid down silently.

“What’s up?” I asked.

He tipped his shades down. “Couple people have called 911,” he answered nonchalantly, “figure you must be crazy.”

He let that sink in. Guess there’d been no signs of life outside, but inside the natives had decided only a mental patient would be out running in the afternoon.

“Well I’m almost done,” I said, pointing at the hotel in the distance. “I’m feeling fine.”

“I can’t stop you,” he said. “But it doesn’t seem like a good idea to me.”

I went back to running at a measured pace, but the cop had been a buzzkill: what if he’s right? If the hidden, 911-dialing residents were right? “We gotta ‘nother dumb tourist down,” he’d say on the radio, staying in the car with the furiously blowing air conditioning, “wet cleanup on aisle six.”

Me, road pizza. That’s how it happens–one minute you’re running, the next your heart explodes in the 109 degree heat. Now came the mind games, like when I’d swim laps between bouys in the Pacific: now and again you’d catch a glimpse of someone on shore, pointing. You just knew they were pointing at you, yelling, “Shark!” Which you couldn’t hear . . . but which you’d certainly feel any minute. Yes, I know Death Valley is not in Arizona; but was the shark thing all over again.

Made it to the hotel and started a walking cooldown. The cop car did a u-turn and vanished into a side street. Disappointed? No CPR, unless it was too hot for that. No roadkill.

Regardless, the thrill was gone, probably for both of us. I grabbed the cool beverage I’d had icing down as I ran . . .

. . . then entertained second thoughts about the run. Okay, maybe you can’t always force things in extreme temperature. Maybe the run could have waited till Boston (hate the traffic!) the next day.

Like so many things you look back on in life–and layovers–you have to wonder: what the heck was I thinking?

Air Travel Triage: Save Your Flight–And Your Sanity.

Posted in air travel, aircraft maintenance, airline delays, airline ticket prices, airliner, airlines, airport, elderly traveller, flight, flight attendant, flight delays, jet, passenger, pilot, travel, travel tips, weather with tags , , , , , , , , , on July 18, 2010 by Chris Manno

Just did a “pleasure” (for a guy who flies 170 days a year, that’s a stretch) trip to a major west coast city. Returning home, I was all set to board my flight when the earlier flight–still at its gate–was declared “out of service for maintenance.”

Oh no: passenger stampede.

That’s right, now everyone wanted to get on my flight–the next available–probably to protect their downline connection or to keep a tight schedule at their destination. Being standby myself, or even as a confirmed passenger, this is a major problem. So, now what?

Here’s where you can and must do travel triage if only to save your sanity, never mind your trip. Think.

You must plan ahead, and use your head:

Be aware of what’s going on. Sounds simple, but you’d be amazed at how many airline passengers, when faced with a major snafu such as a cancelled flight or weather divert, simply draw a blank: what next?

Here’s where awareness is crucial: I saw another aircraft being towed to the gate of the maintenance-cancelled flight. Then I heard the agents at that gate make a brief announcement, “We have located a new aircraft for this flight.”

Still, the stampede was on to the gate of the next flight.

Again, be aware of what’s going on: the next flight’s aircraft was at the gate, but you could clearly see that there were still bags coming out of the cargo hold. They were still unloading cargo from the inbound flight.

By contrast, the replacement aircraft being towed to the previous gate was completely empty, having been parked on the ramp or in a hangar. Which aircraft would be ready to depart sooner?

If you have a downline connection, that fact is key and you need to know this, you will know this, if you’re thinking and observing.

Still, if you must get on the next flight, you must change your boarding pass. Want to stand in the slowly creeping line to rebook? Or worse, as happens with some airports, be sent back outside of security to the ticket counter to rebook?

What’s the alternative?

Do you have the airline rebooking number? Not the airline’s toll-free number, the rebooking number. There’s a difference and you’ll need to find that number before you travel. It’s likely on the airline’s website, but if you can’t find it–call their regular toll-free number. Of course, this will be a frustrating exercise in phone tree navigation at exactly the wrong time if you’re trying to rebook, wasting precious minutes as others grab the few available standby seats ahead of you. So do it ahead of time and pre-program the number into your cell phone.

Then forget about the line–just call, and when you do, here’s another piece of crucial information: what are the departure times and flight numbers of follow-on flights? Tell them what you want–and decide on that before they answer.

A monitor gives you the best realtime information–and there are a dozen on-line services that will display the schedule on you phone or PDA for free.

Don’t hunt for a monitor, which will not likely be near whatever line you need to stand in for a new boarding pass–either write down the list of flights for the day ahead of time (so last century, really), or pre-program a flight monitor into your handheld device (welcome to the new millenium!).

Then you can call the rebooking number and specify exactly what you need without playing twenty questions with the reservations agent.

That way, you can accomplish whatever data changes must be made in order to receive a new boarding pass if you must change flights without waiting in line. Okay, you might do this while waiting in line just to be sure you’re not overlooked, but when you do reach that harried and overworked agent handling the long snaky line of irate passengers, all he or she has to do is print your new boarding pass and hand it to you. “Next in line please . . .”

No matter what, be aware of what’s going on. I quietly moved over to the gate of the maintenance-delayed flight, requested a seat on it and was given a boarding pass. Several other passengers did the same and discovered that thanks to the stampede on the initial announcement that “this aircraft is out of service,” this replacement plane would now be way less than full, with more room for the rest of us to spread out.

By contrast, at the next flight, the only seats to be had were middle seats and every seat on the plane would be full. Plus, whether those refugees from our flight knew it or not, their luggage would NOT be on their flight–it would still be on the original. Meaning their checked baggage would be arriving when we did–not when they did. Care to wait for your bags? Or, do you trust that they’ll be waiting for you at baggage claim when you get there?

Of course, unlike in this case, there may not be a replacement aircraft available. Which makes it all the more crucial that you have the re-booking number and flight schedule info: there are few standby seats on any flight these days. What you accomplish on the phone will grab you a seat even before those in line ahead of you could get one from the agent.

When we pushed back, I glanced at the refugee flight next door: still loading cargo. In essence, the passengers who fled to the new gate really would have been better off sticking with the original plan, plus they wouldn’t have been sitting in a crammed-full jet waiting to push back. And if they were really astute, they’d be dismayed to watch us push back ahead of them, with their checked bags on board, to arrive ahead of them.

So much for connections, and for expediting their travel. All because they weren’t aware and didn’t pre-plan their trip with all of the assets available at their fingertips:

1. Observe and listen at the gate and out the window of the terminal.

2. Have access to current schedules and flight numbers on a PDA or even a hard copy list.

3. Have the re-booking phone number available and use it to avoid lines and to speed whatever reservations changes you might need as quickly as possible.

That’s travel triage, but also, that’s common sense, something that sadly, seems to be in short supply at the airport. If you have the information you need and the assets to employ that information, you will be literally miles ahead of the crowd.

Unfriendly Skies and the Avoidable MidAir Collision

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, flight, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , on July 11, 2010 by Chris Manno

Apparently, the skies above our nation have become less friendly recently.

The Washington Post recently reported on a dangerous trend in aviation:

The NTSB is investigating almost a dozen midair near-collisions that have occurred nationally since it began to mandate that they be reported in March. They include an incident 24,000 feet over Maryland on March 25, when a Continental Airlines 737 came within about a mile of colliding with a Gulfstream jet. The traffic was under the direction of a controller who had been on the job for almost three years after graduating from a college program. She was still in training.

Not only are there frequent and harrowing near-misses between aircraft all over the country, there also seems to be an increase in the number and frequency of such potentially deadly conflicts.

Some critics point fingers at the FAA, saying that there is a higher than historically normal number of inexperienced air traffic controllers replacing older, retirement-age controllers. But that’s only part of the story behind the worrisome statistics.

As one retired Air Traffic Controller told me:

“I agree with the basic premise that the skies are NOT getting more safe. I worked over the years in the DFW area, ABQ, SoCal and BWI. Positive radar control is more work for the controller and a few more miles for the pilot but is infinitely more safe than utilizing visual separation (italics mine).

The problem is that the FAA is tasked not only with the safe operation of our skies and airports, but also with the expeditious movement of aircraft. Oftimes these two goals are at odds with each other.

Controllers are under constant pressure to move the tin quickly — crews and aircraft costs, schedules, weather, physical space on the tarmac — all these and other issues require the controller to get planes on their way as quickly as possible. It’s like the old card game of War — deal those planes off to someone else as fast as you can!”

This firsthand look behind the Air Traffic Control curtain is unsettling at best, but the crux of the problem–or likely the optimum solution–is in this key statement:

. . . the FAA is tasked . . .  with the expeditious movement of aircraft . . . controllers are under constant pressure to move the tin quickly . .

Add to that the pressure commercial airlines put on both Air Traffic Control and airline pilots to minimize flight time and thus costs, plus throw in the Aircraft Owners and Pilots Association, the private pilots’ lobby group, and their constant and unthinking opposition any flight restrictions and the result is an ever more crowded airspace with resistance to control techniques that increase costs and restrict aircraft movement–but provide the highest safety margin.

From a public interest standpoint, the issue of  “expeditious movement of air traffic,” recreational flyers’ access to airspace, and airlines’ operating costs are secondary to one overriding priority: flight safety.

Key to flight safety in a crowded sky is aircraft separation–which is clearly safest when verified by radar identification.

And therein lies the rub.

In order to move more traffic faster, the concept of “visual separation of aircraft” is used by controllers under certain circumstances. That is, if an aircraft reports visual contact with another aircraft, that pilot can accept the responsibility to maintain separation from the conflicting aircraft.

This frees up the controller: no longer are the aircraft and their separation the controllers’ responsibility–no longer are they separated and kept apart by radar monitoring and the controller can move on to other tasks. From the viewpoint of the FAA management, this is “moving the tin” expeditiously and at a higher volume. But for controllers?Essentially, they’re doing the same thing I’m doing: carefully guiding an airplane through crowded terminal airspace. Whether that means 50 aircraft landing and taking off per hour or 60 per hour makes little difference to both of us–the key is that it’s done safely. The pressure on controllers to issue–and pilots to accept–visual clearances serves only to increase the rate of traffic flow, but introduces a measure of risk to achieve that goal.

What’s the problem? You tell me:

This is an actual on-board display of air traffic. There are multiple aircraft converging with yours–some from above descending, some from below climbing, and many approaching from different angles. Plus, the Air Traffic Controller is looking at a regional, compass-oriented one-dimensional picture; you’re looking at three dimensions with you at the center, looking forward in your direction of flight–and you’re moving, usually in more than one axis.

Think there may be some ambiguity in traffic location for you, the controller, and the other aircraft? If you are warned about an aircraft at “one o’clock,” can you be sure which one is the conflict?

I can’t. Not with any certainty, and knowing that simply not accepting clearance and thus the responsibility will mean ATC will continue to ensure radar separation is the safest bet–for me, and for my 140 passengers. Visual flight clearance in a crowded airport terminal area is a bad, unsafe idea.

Radar separation essential. Takes a bit longer. Doesn’t provide expeditious flow. Restricts the recreational pilots’ freedom.

Ensures your safety. Fair trade?

Notice too that I said “I can’t be sure.” The “I” here is a professional pilot with 32 years of experience, former Air Force pilot, 25-year airline pilot and 19-year captain and over 17,000 flight hours. If I can’t be sure, what are the chances he can be:

With the minimum of age, experience, currency and proficiency, he can take responsibility for the lives of hundreds of passengers by saying, “Yes, I have the traffic and will maintain separation.” If he’s actually looking in the right spot for the right traffic traveling at over 200 miles per hour above or below or even behind him.

What’s safest for him, and me, and you is this: positive radar separation. Not “visual” or “pilot separation;” rather, a qualified radar controller monitoring traffic and issuing instructions to both aircraft to ensure positive separation.

The answer is all about dollars, as usual: the FAA budget strains to provide controllers, airlines constantly seek to lower operating costs, recreational flyers watch their costs go up and demand freedom and access to all airspace.

It’ll cost more all around–in ticket prices, the FAA budget, and recreational flying costs.

Realize what’s at stake here and stop the widespread use of visual clearances in crowded airport traffic areas. Our Air Traffic Controllers are the best in the world–give them the staffing levels and training and pay required to do their job. Ignore the howling voices demanding less restrictions; budget for it, pay for it and ensure the safety of our ever-more crowded airspace.

I think we’re all worth it.

Flight Lessons for Real Life

Posted in air travel, airline delays, airliner, airlines, airport, blind faith, elderly traveller, faith, flight, flight attendant, flight crew, flight delays, jet, life, parenthood, passenger, pilot, travel, travel tips with tags , , , , , , , , , , , , , , , on July 6, 2010 by Chris Manno

Most of what I’ve learned in over 17,000 flight hours–usually the hard way–applies on the ground in the big picture of life as well. Here are two primary lessons you can rely on whether you’re in either place:

1. There’s nothing more useless than runway behind you. The concrete behind you can do little good for you when things “change” and suddenly you have less space than you planned on to get up to speed. In real life? Forget shortcuts=start at the beginning: don’t waste any parts of the runway. Sure, First Officers tell me all the time, “we don’t need all of the runway–we’re light.” Yes, jet is lighter than planned so we don’t “need” it mathematically–until an engine ingests a bird at 35,000 rpm and destroys itself.

Then suddenly those mountains seem higher and like the end of the runway, not so far away. What does that mean in real life?

What did you take for granted? What precaution did you skip for convenience or because on paper, it didn’t seem necessary?

Personal decision? Nobody else’s business what you do as far as “precautions” because it’s your life? Well, does that apply to me too?

I’ve had passengers tell me they “don’t worry” about flying because “when your number’s up, it’s up.” I remind them that when my number’s up–theirs is too.  Because whatever applies to me applies to you when you’re on the jet I’m flying. And so it’s really not about me–rather, it’s about the hundreds a day who pay me to do what I do perfectly and in their best interest. Never mind what’s easy or convenient for me.

You?  Think there’s anyone depending on you and the decisions you make in the course of your life? Family? Business?

Okay, even if you don’t have the classic four piece set yet–when do you think is the time to do the preparation they’re counting on in order to have a smooth journey when they come on board with you?

What monumental yet tedious preparation would be nice to have behind you–rather than empty runway–when the challenges ahead demand every iota of advance preparation? Does it really matter down the runway what you might have skipped out of convenience a couple miles back?

So you tell me: do we really need all of that runway? Wouldn’t the mathematical minimum be sufficient? Can’t we deal with things later or if it’s easier now, not at all?

2. Don’t trust the weatherman. Why? Because he doesn’t know what he’s talking about. Specifically, he’s looking to the past, predicting future outcomes based on historically similar circumstances. Two problems with that: first, you’re going to be dealing with the weather in the future, not the present and certainly not the past. And the weather guy will be the first to say, “things change.”

Second, no one has succeeded yet in crossing any bridge before they come to it–and the weatherman ain’t going to be with you when you do. Those who depend upon “experts” making predictions of future  outcomes based on past events will find themselves ill-served and alone if they base crucial decisions on a forecast–of weather forecast, financial, political or any critical issue. I prefer the simple way: assume the weather is going to be awful and prepare accordingly. What’s the worst case scenario, and how to I bail myself out when it comes to pass? Then, if the weather’s nice–oh well, we’re safe, happy, secure.

But if the weather’s awful: you’re a prepared. No one rewards you for fortune-telling; being ready for everything makes you the genius everyone was counting on you to be. As with number one above–it really isn’t about only you.

Experts can predict a forecast that suggests that umbrellas aren’t really necessary. We know how that goes . . .

If you rely solely on the predictions of those outlining the future by peering into the past, you could be in for an interesting fight for your life well down the road.

Okay, that’s it for me nagging. The point is, most of what has become a culturally normative standard of individuality is completely irrelevant in the life or death business of flight. Looking for motivation? Or, have someone who needs a little push in their life because of the way the life plan affects others? Feel free to forward this post to them:

Diligence is dull stuff, on the ground or in the air. People count on their pilot to do what is prudent and safe no matter what effect that has on the “free choice” or convenience of the pilot. I affirm the commitment passengers expect when they strap in behind me. It’s all a part of the duty that comes hand in hand with the privileges inherent in the position at the controls. Anything less is simply unworthy of the trust others who count on you have placed in you–in flight, and in life.

. . . and okay, here’s the rest of the Chris Farley “motivational speech:”

H20: Above and Below

Posted in air travel, airline delays, airline ticket prices, airliner, airlines, airport, airport security, blind faith, elderly traveller, faith, fart, flight, flight crew, flight delays, jet, life, passenger, travel with tags , , , , , , , , , , , on July 4, 2010 by Chris Manno

H20: Above and Below.