Airline Pilot: Day 2 In The Life.

[Did you miss Day One of this saga? If so, here it is if you’d like to catch up.]

The phone blasts you awake at an ungodly hour. “Huh? What?”

“Crew Tracking. Your inbound aircraft is late, so your pick-up at the hotel will be an hour later.”

Damn–you realize you’re in a hotel. Not at home. “Uh, okay. You gonna call the first officer?” No sense letting him get any more sleep than you, right? Besides, he’d be down for crew van pick-up an hour early.

“Sure, Captain.” Click. Hate wake up calls–that’s why you never request one. Two alarms, plus the cell phone. And slowly, it dawns on you what’s just happened: Crew Tracking woke you up early to tell you to sleep later.

Of course, you can’t go back to sleep. Wrong time zone, too awake. Coffee? Foraging for coffee. Darn, it’s the one-cup jobber: won’t stay warm, but take it or leave it.

Strike One: now you’re going to have to risk the coffee bath in the crew van bumping to the airport. It can’t be helped–you need your morning medication. Meanwhile, time for your bloodbath: shave.

You know a widebody captain who just retired (initials Dan H.) but swore he always took not only the hotel free stuff like soap and shampoo, but also the extra roll of toilet paper and when he was running low at home, a couple light bulbs, too. Of course, you took a beer glass from the LaGarbage hotel bar every trip because they were charging $9 per draft. Ought to get something for that price, right? And you are probably the reason why now they allow carry-outs only in a plastic cup. Shrug . . . you have a complete set of their glasses anyway.

Stick your head in the shower, wash away the cobwebs. What the . . . okay, that’s Strike Two:

It’s like you’re in a submarine that’s been hit and is going down.

Anyway, blot that drain clog out of your mind’s eye–the submarine image is better. Grab your stuff, take the key, too, in case you need to come back up for something you’ve forgotten.

Get downstairs for pick up, if your time zone math is correct. If not, and you’re an hour or two early (don’t laugh–you’ve done it), then you’ll need your key to go back upstairs, acting nonchalant (yeah, I just came down to look around . . . uh, with my bags).

It’s quiet in the van because half of the crews are from the opposite coast and so are not yet quite awake; some from the early coast are already on their phones. You and your bunch are on Central time, midway between time zones and everyone, regardless, is heading to the four points of the compass.

It’s a funny career field, isn’t it? First thing everyone does after coming to work is scatter across the country. Maybe that’s why there’s a feeling of comraderie among crews, even from other airlines. We’re all in this nomadic drifting life together, passing each other along the way.

You hate the single point security, at least for the passengers. You’re at work, and you’ve done this so many times it’s pretty well a mindless annoyance. And there are crew lines. You hate the monolithic hassle of giant security operations like DEN and PIT for the families and the elderly who are almost overwhelmed. The special crew line? Well, should we get to the gate and preflight, then wait for the passengers, or vice versa?

There’s no time for anything after the security lines, just go to work. Not making eye contact with passengers, which will normally lead to questions you can’t answer anyway ( more details? click here). There’s an exception, though–there’s always time to help the very young, and the very old.

And of course, the families shepherding both through the airport. Their travel is most important, being their first or maybe even their last flight, and they need and deserve your help just as you would hope your family would get help in a similar situation. Find your way to the gate and  here’s the payoff for you.

The jet, fueled, waiting. That goes back to the core, to the Air Force days: pointy rockets lined up on a quiet ramp, waiting to split the morning sky with the sound of  jet engines. Let’s get to work.

Preflight done, boarding, pushback; take-off.

Do that again two more times. Food? No time–cram in a quick meal eaten out of your lap.

... and keep the cracker crumbs off the radar, okay?

Same sequence, step by methodical and disciplined step, two more times through three more time zones. By the last leg, you’re pretty well worn out. But there’s no slack, no easing up: the third leg has to be just as precise as the first.

Enjoy the desert moonrise, watch the fuel flow, and a constant eye on the route and the weather. The finish line’s only a couple hours away. Never mind the time changes and hotel sleep and missed meals, bring everyone home safely. Park the jet; captain’s the last one off. Now you can relax, the rest is just a sleepwalk to the hotel. And here’s why it’s all worthwhile.

Walk around them. Head for yet another hotel, try to get some rest. The whole thing starts over again tomorrow morning.

_______________________________________________________________________________________________________

Stay tuned for Part 3: Going Home.

Coming soon . . .

Flight Time In Dog Years

This flight flung me back to the dog pound. Just trying to get into the cockpit, and boom: flashback to the day I divorced my dog.

There was no one left in the boarding area when I tromped down the jetbridge about ten minutes prior to scheduled departure. I’d been up in Flight Operations printing a new flight plan after a major route change to avoid the severe weather over Tennessee and Kentucky I knew we’d read about in the next morning’s headlines.

Hadn’t met the Number Four flight attendant yet, but she was planted squarely in the doorway. No “Hello, my name is,” nor opportunity for me to do the same. Rather, hands on hips, looking at me like it was my fault, she said, “The woman in 4-F wants to know if her dog got on.”

She got a couple seconds of grace time as I struggled to not say something smartassed. Like most flight attendants, she was a pro at handling people, and handled me too: “He’s in there pushing buttons,” she said, jerking a thumb at my First Officer, “so he’s busy.” But before she could ask me if I’d go down to the ramp and poke my head into the forward cargo compartment and page 4-F’s dog, I slipped past her, saying, “Yeah, ten minutes prior to pushback I have a few buttons to push too.”

That’s when the flashback smacked me in the face: the look in her eyes, having been sidestepped, was the look in my dog’s eyes as he drove away. Not really disappointed, because she wasn’t that invested in 4-F’s dog. Rather, it was a problem solving-thing, a rearrangement, the details that would get us all under way peacefully, dog or no.

Same with Gus, my ex-dog. He lived his life with that look, the notion spelled out in his eyes that like my flight attendant colleague, was all about getting on with it. Maybe because he was a pound-mutt, a Retriever-Chow mix, stoic as his Mongolian ancestors which tempered the Retriever friskiness: he was the perfect dog. Time spent in the pound gave him an ex-con’s wariness, as if a skepticism about how “the time” was going to go overruled assurances and even a prescribed sentence.

Gus, the beer drinking, baseball watching perfect dog.

But on a jet? I know every airline charges substantial fee to bring a dog on board. Since the all-important 4-F dog wasn’t in the cabin, I assumed it was probably too large and so had incurred an even larger shipping fee below decks in the cargo hold.

Clearly, this was about somebody wanting something important from their dog, not vice versa, because I’ve seen dogs crammed into the cargo hold in kennels.  Not a cool way to travel.

This trip was about the dog’s owner and so more than the welfare of the dog, the question of whether he was on board had everything to do with what the owner wanted.

That was the reason for divorcing my dog: I wanted what was best for him, not me.

Our time together started out simple: a neighbor kid fed and watered Gus when I was flying; at home, we had baseball nights alone. For a while there, I indulged his expensive taste in beer: he turned his nose up at anything but RedDog once he’d tried it. An Amstel Light for me, a couple ounces of RedDog for Gus. It got to be too much, having to buy a separate–and more expensive–beer for the dog: it was like having company all the time.

Take it or leave it, pal.

We drove everywhere in my old Blazer, the back seats down so he could walk around and fall down a lot–he never grasped centrifugal force–singing bawdy dog lyrics to old Beatles CD’s (“I wanna mount your leg . . . and when I hump you I feel happy, inside . . .”) which was all well and good while it lasted.

Then came the girlfriend. I’d had “girlfriends,” but this was and still is the one. We got married. Built a house. Had a child. And Gus got edged out bit by bit: time and baseball and beer drinking (he NEVER had to go to the bathroom and looked at me like “you whimp” when I had to by the fifth inning) gave way to a re-engineered household and lifestyle, joyous for us; for Gus, not so much. He was an outdoor dog–had to literally drag him inside in bad weather–and too rough for the new house; too big around a newborn.

But then I knew my old baseball and Beatles pal still needed–and deserved–time and attention. He was near ten by then and I knew he wasn’t, in the twilight of his dog years, going to get it from me.

I put an ad in the paper. Rejected several families after the “interview:” nope, not sending Goose into a worse situation.

Then an old broken down sedan pulled up, huffed a mighty sigh and died. The driver’s door swung open and a disheveled man stood. A scruffy looking boy climbed out of the back seat.

Through thick Spanglish, the story unfolded. His German Shepard, best friend for all of his five years, had died. They saw the ad; hoped maybe they could find the right dog; no money for adoption. They had a yard and a vacant lot, all fenced. Gus could run, would get the attention he needed.

And that was that. He drove off, not even looking back, all about the “now,” as dogs seem to be. Tomorrow doesn’t exist, yesterday doesn’t matter any more. Bye.

The flight interphone cracked to life in my headset. “Ground to cockpit,” came the Crew Chief’s voice on the ramp below. “You guys ready up there?”

And I wondered to myself: is that what you do if you’re a dog’s best friend? Keep him with you at all costs? Or send him off–or below in a cage–and continue on “there” or wherever no matter what? The cargo hold? A beater sedan?

“No,” I answered, unstrapping. My First Officer gave me a “what the hell?” look as I stepped out of the cockpit. The agent, too, looked startled. “Be right back.”

Out through the jetbridge, down the stairs to the ramp. The guidemen with their wands and day-glo vests eyed me quizzically. I ducked under the fuselage, over to the forward cargo door a ground crew woman was about to close. “Wait.”

I leaned into the chest high cargo door, letting my eyes adjust to the dim light. There.

Medium sized kennel; medium sized dog. So far so good. “Hey buddy, you okay?” I ignored the ground crew woman’s stare burning a hole in my back. Five minutes till push, I knew she was thinking, we’ve got to get moving.

Brown eyes stared back. Some kind of beagle; nice looking dog. Same Gus eyes, too: not sure where I am, or where I’m headed, but let’s get on with it. Maybe even a little bit sardonic, like Gus sitting quietly as I take the mandatory fifth inning plumbing break: you wuss.

I turned to the ramper waiting to close the door. “Okay.” Back under the fuselage, up the jetbridge stairs. I brushed past the still befuddled  gate agent and strapped back into my seat. The dog’s about the now, the getting there, hopefully to a better place. Maybe a double yard with room to run; a little boy who’ll fill up his world again.

“Okay to shut the cabin door?” the agent asked, “Everything good up here?”

Good? Well, probably not beer and baseball, or at least not RedDog. But a better world, so the trip would be okay.

“Yeah,” I answered, flipping on all six fuel boost pumps overhead and arming the engine igniters. “Let’s get on with it.”

________________________________________________________________________________________________

*

Halfway From Yesterday.

The world from cruise altitude seen from the flight deck is a lie: looking straight ahead, it seems as if you’re suspended motionless miles high, floating. Neither here nor there, it seems, and there’s the illusion–in reality, you’re crossing the dirt seven miles below approaching the speed of a shotgun blast.

That’s the world between here and there and really, I think it’s less obvious if you don’t spend as much time there as I do. Sure, we’re all in the same jet, but you’re between wherever–and whomever–you just left, and who and whatever it is you’re going to see. The flight just gets you between the two points.

Not me. The flight is the point, and there’s much for me to do as a result: I have a radar beam projecting 300 miles off the nose, then bouncing back to show me what’s ahead. I can plan a turn to avoid the troubled sky bearing down on a city, promising us a bumpy ride and those on the ground a nasty afternoon. Rush hour’s going to suck down there, I think to myself, dipping a wingtip gently so you’d almost not even notice in the back, but easing us south of the coming storm nonetheless. The space between your “here and there” is my crystal ball, knowing and seeing from miles above what those on the ground can’t and what would be the point? The weather’s coming anyway. Ground life has no wingtips, no motion. Roots.

We find stuff for you to do while you’re aloft in the rootless space from here to there that means little to you besides being the quickest way in between. Even the seats in the cabin all face forward, as if reinforcing that we’re all going “this way.” And the time enroute is divided by events planned mostly for that purpose: flight attendants and a serving cart will appear in the aisle and go from front to back.

Why? Because front to back, that’s how you can see “the show” or the event that’s breaking up the time because really, the event is ceremonial: two fingers of a beverage and a couple ounces of a snack, just enough to put food on your breath and create the illusion of having eaten. The cart moving back to front?

That would actually make more sense, less distracting but then, that is the point: like my ten-year-old on a car drive, there needs to be islands of distraction like the DVD player, iPod, cell phone and a stop at Sonic (Cherry Limeade!) somewhere along the way between here and there.

Which is fine when you’re ten, but I learned a valuable point from an elderly couple seated with us at dinner on our cruise. “We don’t plan ahead,” Florence told me, speaking also for her octogenarian husband Stanley, “If we are well enough and able, we just go and do.” That’s because, I realized, in the here and there of life, they are closer to the far end. The time between is all they have.

But the secret, like the illusion of flight, is that the time in between is all any of us has. Some, more than others. Some less, yet no one, ten or eighty, can really see as far ahead as I do  enroute with the magic of radar. But in a lifetime, no one gets the miles-high God’s-eye view of whatever is bearing down on a city, ready to make rush hour a nightmare for those between here and there, work and home, between work week and weekend.

And so the calendar becomes the itinerary, with weekends and vacations the waypoints in between. Weekdays are life seated in rows, the illusion of snacking on a tray table facing forward, confirming our heading ever towards the “somewhere else,” farther away from wherever we were, as fast as we can get there.

That’s the illusion of “in between,” like the view from the flight deck: floating motionless high above it all, as if “now” were a place and not an instant, rocketing forward toward Flo and Stan’s perspective like a shotgun blast. Why the hurry to get there? Moreover, what about whatever time there is in between?

Florence’s philosophy makes perfect sense on a cruise ship: it was all about the time in between embarking and getting there. Actually, “there” wasn’t really the object anyway; just a fun waypoint or two, island distractions, and in fact a bridge officer once told me there were a fleet of cruise ship like ours motoring in circles so as to be underway, even though we were practically at our next port of call. The main event was the sailing, the formal nights, the lavish food, the entertainment, the beverages, alone time together.

The journey between ports was what mattered. I’m sure the captain using the bridge  radar could even see the next island, but wanting to provide us the smoothest and longest sea experience the cruise brochure had promised, prolonged the rootless time afloat nonetheless.

The calendar is the map between yesterday and tomorrow. The speed of passage between the two is really an illusion, because no one really knows how far ahead the calendar stretches. Like Flo, I need to go and do when and while I can. Just looking at the calendar, and considering weekends and holidays and vacations, I have to admit there’s more ocean than islands.

We’ve made air travel into an endurance contest between here and there. Ditto the calendar, with barely enough space to breath, no leg room, scant time or availability of decent food and water, and the need for some distraction so as not to notice the hours waiting to “get there.”

Maybe it’s inevitable. Maybe it will always be for you about the far end of the trip. I’ll get you there, I’ll look ahead and make it smooth, and do all I can navigationally to make it as fast as possible in between.

Me? Like Flo, I’m going to try to make life more about the Cherry Limeade with Darling Bride and our sweet ten-year-old. Never mind the highway, which ain’t really going anywhere. Never mind the calendar, too, which puts us halfway from yesterday and most of the way to tomorrow. Instead, I’m going to inhabit the momentary roots of now while I can. If we spend our time wisely, maybe we can miss rush hour all together and just cruise.

_____________________________________________________________________

!

Airline Pilot: A Day in the Life

You’re going to fly the big jet today, right? Well, they won’t pay you if you don’t, so better get ready. Let’s start with Task One: closet chaos.

Whatever you pull out of there you’re only going to wear for a couple hours because you have to drag on the polyester uniform and go to work shortly. Worth breaking out a pressed shirt for such a short time? No, but you don’t want to look like a scrounge in the only free part of the day before heading for the airport, right?

Speaking of “pressed,” what about uniform shirts? Gulp–another trip to the cleaners in uniform pants and an undershirt to pick up the uniform shirts you blot out of your mind on days off? Damn, one more thing you should have done yesterday.

That’s the typical “days off” syndrome in the flying career field: once you’re home, you get to ram-dump all work considerations till “Go to Work Day” sneaks up on you again. Bet you’re going to discover on your layover a bunch of junk is missing from your suitcase that you wish you had, and which you meant to replace, but like the dry cleaned uniform polyester hell–out of sight, out of mind.

Anyway, since you have a few hours before flying and a few things you planned to do–okay, sort of said you would but now don’t feel like it but somebody’s expecting you to do it–what’s the plan?

Be diligent? Be productive before the rest of the day is eaten up with flying and work stuff? Nah!

Want to listen? Did this in four tracks. Too much fun.

Screwing off in The Man Cave seems much more important than chipping away at The Drudgery List. Hey, you’re going to be at work for the next 48 hours, right? You deserve a little time with the toys. That income tax return isn’t going anywhere and it’s not even April yet.

You’re going to look and sound great at the next gig this month, right? Anyway, don’t lose track of time:

Your flight leaves at 4:10pm, so you need to be there at 3:10, with medium traffic you need an hour and ten and add another fifteen for construction on 35 and . . .

. . .  YOU’RE LATE!

Too bad you spent so much time screwing around. Oh well. Throw the change of clothes for two days into the suitcase–everything else is still in there and never leaves the smelly bag, along with coffee packets, receipts you don’t want floating around so maids can steal your identity, free stuff you don’t need like “Crest” toothpaste in Spanish from Mexico City and a delivery menu from Ming Wok in Queens–and drag on the polyester uniform. Toss the suitcase and the kitbag into the trunk–look, there’s your hat! It lives in the trunk–and head for the employee lot.

The freeway’s a transition zone, both to and from the airport. Starched shirt too tight going in, your mind on the weather halfway across the country, at the home drome–you don’t really care how bad, just that your inbound jet isn’t late–plans for the weekend, but first you have to get through this trip. You pay attention to the sky on the way in: which direction is the prevailing wind? That’ll determine our take-off direction. Taking off south, but going north means a longer day. You wonder if anyone else pays much attention to the sky when they drive to work, other than noting if it’s blue or cloudy or whatever. The scalloped cloud bottoms look bumpy; you make a note to tell the flight attendants to stay seated after take-off.

Am I the only one running late?

From the employee lot to the terminal wastes a ton of time on the lumbering bus. Time, like the hour before pushback, you don’t get paid for but have to be there. Add that to your 12-hour work day, which will seem endless after midnight body-time when you’re still a couple hours from landing.

Now that’s a welcome sight: tons of aluminum, fueled and ready, waiting for you to kick the tires and light the fires–let’s go fly jets. Pull a bunch of paper out of the computer, including the flight plan, the special notices, technical stuff, aircraft speeds for take-off, a bunch more stuff you really don’t care about but the lawyers want to be able to say “we told you so.”

When the length of the flight plan paper equals the length of the aircraft, you're set to go.

Great. Fold this junk, which is the fine art of Airigami (derived from the word “Origami,” like “Oregano,” which is the Italian art of pizza folding) and stow it out of the way on the flight deck (picture coming up later).

Head for the office:

Meet your happy First Officer–you’re going to be locked into the aerial broom closet together for a few days, so you want everything to go smoothly. Does he look happy?

Well that’s not a bad sign, really. Anyway, let’s get on with the preflight. Stash your suitcase in back, your kitbag in the sidewell next to your seat and sit your fat ass down.

See? Everyone does it.

Time to preflight the aircraft. The First Officer goes outside to check the exterior. You make sure the departure and route of flight is set up in the navigation system. That’s the thing that’ll get you off course and in trouble if the points and route are not correct.

Well, Mr. President, look what your example has done to the youth of America.

Now you’re surrounded by a beehive: passengers boarding, catering trucks arriving and pulling old food carts off, shoving new ones on; the ground crew throwing bags on and readying the plane for pushback, the agent exhorting the passengers to sit down on the P.A., the flight attendants orchestrating the boarding melee, directing bag-stowage and seating and–here’s your job right now as captain:

Just let me know when it's time to start engines.

Actually, you’re ready. You’ve done the checklist and all of your preflight items. Passengers?

It’s the herd mentality, at least as far as the gate agent goes. “Get along, lil’ doggies . . . we gotta slam the door to show the D.O.T. that we’re an efficient airline–whether you’re on board or not.”

So, how's your trip going so far?

But you’re strapped in up front, let’s shoot the juice to the moose and turn it loose. Pushback, taxi, join the line waiting for take-off.

Heading north. Looks like an hour and a half enroute; smooth so far, turn off the seatbelt sign. Watch the sun arc low in the western sky.

Thunderstorms out west, chopping up the sunset.

Land, taxi in and the gate chaos recurs: passengers deplaning, catering, ground crew cleaning the airplane, passengers boarding; your task?

Gut bomb!

It’s the Sonic Chili Cheese Dog! The indigestion alone will keep you awake going to the west coast. That’s not all bad.

That ought to keep you going for a while. And this.

Now back to work. The jet’s just about boarded and ready. More paperwork.

Okay, let’s get this beast back into the air and head for DFW. Still have to make it to the west coast tonight. Another preflight checklist litany; pushback, taxi out, takeoff.

That’s a long sunset, isn’t it? Anyway, racing south to do the turn-around dance again with 140 more passengers waiting to go to the west coast. Same deal for you: the copilot’s outside walking around the jet, making sure all the pieces are still there. You’re in the terminal, checking the weather on the coast, your planned arrival fuel, the route of flight, the weather enroute and the actual flight plan route. Looks good? Sign it electronically, get back to your cubicle:

And the last bank of flights is now pushing back. Join join the aluminum conga line to the west side of the airport, waiting your turn to launch. A steady stream of wingtip strobe lights arc off to the west like fireflies. You start your clock, add full power, barrel down the runway then lift off and join the stream of winking lights headed west.

Leveled off at your initial cruise altitude, at this hour with less air traffic, Fort Worth Center is giving big-ass shortcuts: you’re cleared all the way to northern Utah, direct.  Fuel’s flowing correctly, engines motoring, cabin pressure holding, both electrical generators keeping our little island in the sky warm and lighted and on course.

Now the challenge? Stay alert. When Darling Bride used to fly with you, she’d come up front and marvel at what a warm, cozy little cocoon the cockpit is: the red glow of instrumentation, the purr of instrument cooling air and the view out front–looking straight ahead, it’s as if you aren’t even moving, but rather just afloat 7 miles up over the pin lights of cities below.

You can’t help wondering what’s going on down there, in the homes; the trail of headlights on the freeway, the arteries that spider to all points of the compass. The time goes slowly.

There’s the clock you started when you added take-off power. The bottom number is the elapsed time; another hour and a half to go.

This is not easy: you have to be alert and sharp for the descent and landing–18 hours after you’ve awakened, 9 hours since reporting for duty. Never mind “tired”–you’re moving across the ground at nearly 500 miles per hour. Get out the arrival procedure and get the waypoints and crossing restrictions set in your mind:

Actually, as arrivals go, this one isn’t too complicated, fortunately. Brief up the approach and get ready for runway roulette with Seattle Approach: they won’t tell you which of the five approaches you’re flying until about two minutes before you’re expected to do it. And never mind the radar monitor in Approach Control or Seattle Tower ready to nail you (big, festive fine and/or license action) for any deviation from course, altitude, speed or heading, or the 140 critics waking up in back–you are your biggest challnege: YOU want it done perfectly. Every single time in the past 17,000 flying hours, and those ahead.

Nothing to see outside anyway, because the ceiling is only about a hundred feet off of the runway. Gives you a good two to five seconds at about 160 miles per hour to make sure you’re lined up properly for landing . No problem.

There’s what matters: folks getting off the plane. Safely. Happy. They have no idea–nor should they. You do your work, fly right; it’s what you do.

“That’s a wrap,” you say, as the last passengers trail up the jetbridge and the crew gathers for the trek to the hotel. You’re the last one off the jet, by design. You lock the flight deck door, call the layover hotel for crew pick-up.

The clock’s started: in twelve hours, it all begins again; this time, to the other coast: New York City. Safely, and as smoothly as it is possible for you to make it. No problem–that’s just what you do.

Stay tuned: coming soon–Day 2.

________________________________________________________________________________________________________

My Investigative Report: Omaha’s silent tragedy.

_______________________________________________________________________

Haiti, Champagne–but “we are not dangerous.” Are we?

When the earthquake struck Haiti, I was about eighty miles south of the island, cutting limes. Of course, being on an enormous cruise liner meant that via satellite, the news reached our cabin as we channel surfed, me cutting limes to ward off scurvy and also for yet another round of vodka tonics before yet another late-seating formal dinner. While it occurred to My Darling Bride that there might be the possibility of a Tsunami, I was less concerned, figuring that the problem came when a giant wave couldn’t go around a fixed land mass and so just washed right over it. Seems like the ship floating on the surface would be fine, especially pointed away from the doomed island and making 24 knots in the opposite direction.

As if by on cue, Captain Giorgio Pomata came on the ship’s public address system. In labored, halting, thickly accented English, he promised there was no report or forecast of a Tsunami and ultimately, he proclaimed that “we are not dangerous.” Hearing that reassurance from the captain, it seemed that the ship’s 3,332 passengers simply returned to the wretched excess that is the hallmark of American cruising.

To that end, Princess Cruises had set up their signature “champagne fountain” in the grand atrium. The “fountain” is simply dozens and dozens of wine glasses painstakingly stacked in ever smaller tiers culminating in just one glass at the top of a pyramid so tall it took stairs and a scaffold to position Captain Pomata to pour the first glass, the topmost glass.

The "champagne fountain."

He dumped a whole bottle on the stack; it bubbled and slopped down the sides to “oohs” and “ahhs” from passengers, and likely groans from the staff who had to mop it up weekly. And although the full extent of the Haitian quake was not apparent from the early reports, still, I had the creeping feeling of discomfort at what was unfolding as a display of excess for the sake of excess on our little floating island south of the disaster site.

The point of the fountain, it became clear, was this: after the captain poured the first glass, you as a passenger could take a turn, climb the scaffold, pour some champagne on the bubbly, overflowing stack, and have your picture taken by the ship’s photographer which would be available later for $29.99. The champagne? Well, it basically just ran off and accumulated on the tarp spread below, ready for clean-up presumably by the crew who’d painstakingly set it up so we could slop perfectly good champagne all over it. We shook our heads and left the Grand Foyer for a quieter spot.

And that, then, is cruising as usual, preserved by the ethos of Captain Pomata whose authoritative words of assurance gave everyone what they needed to resume the blissful detached ease–and excess–that they’d paid for and expected upon embarking on the voyage. And the institutional import of the image began to dawn on me.

Captain Giorgio Pomata.

The captain probably couldn’t have cared less about the Champagne fountain, but most likely, despite the overlay of cruise excess, was very concerned–and responsible–for the safety of his 3,332 passengers in the wake of the enormous geological event a short distance to the north. Because he did his job and as importantly, physically and verbally (however painstakingly) provided a representation of doing so, we could all go about our voyage undaunted. Buzzkill.

Suddenly, I was back at work. And part of the job that no airline pilot can forget is both the charge of safe passage for crew and passengers, but also the representation that the whole deal–safety, comfort, security–is taken care of. The second part is easy: wear your uniform properly and act appropriately when you do.

The first part? Not so simple. First, the most obvious demand is safety. We spend a whole career training for this, working to improve, to keep our skills at the leading edge of the industry. I can only speak for my airline which like most, is dead serious about the training and competence of their pilots.

And if it wasn’t, I wouldn’t set foot in the cockpit, period. That’s guaranteed, by the way, by the operating certificate of any airline–or cruise line as well–and enforced with regular and random evaluations and observation from myriad regulatory agencies and from within the company itself.

It’s the trick that Captain Pomata gave forth so readily that’s difficult: his announcement that “we are not dangerous” was what we needed to hear. NEEDED to hear, which was sufficient, knowing that it was backed up by the years of experience, thousands of hours of training, and thousands more in practice.

In my thirty-plus years in the cockpit, I have at times landed with an engine shut down. In my career as an airline captain, I haven’t directly told the passengers, knowing that what they really wanted to know–and I could unfailingly provide–was that they “weren’t dangerous.” And they weren’t, thanks to the years and hours of experience and training I mentioned.

So what you don’t really need to know, don’t worry: I’ve got you covered. But what you don’t want to know, well, that’s more a matter of conscience.

The part that picks at the conscience, in the case of wretched excess at sea, is what I didn’t know was the agonizing tragedy unfolding  just to the north. I didn’t know because I didn’t want to know–that’s why we were at sea–and needed only to be sure all was well on our floating island.

At stake in the difference between what passengers needed to know and wanted to know was not our safety, but rather, our humanity. Beyond the remote possibility of a Tsunami, the real danger wasn’t in what we didn’t want to know, but rather, the risk of going about our vacation without a care.

The first cruise ship to dock in Haiti after the earthquake  created quite a controversy. Because what’s the balance between not knowing, not caring, or as importantly, not even wanting to know? Who’s responsible for cleaning up, whether it’s deliberately and frivolously spilled champagne, or the wreckage of a neighboring country with no infrastructure?

While many aboard that day had concerns over the Haitian dilemma, perhaps even that and the juxtaposition of festivities in our world going on regardless, many didn’t:

Ultimately, we docked and returned to the real world, and there it was, full blast from every form of news media:  the colossal tragedy and continued need for rescue. Met some really nice folks on that cruise and I wonder if they felt the same pangs upon reentering the real world on dry land and realizing the full extent of the disaster we’d so glibly sailed by. I’m sure they did.

In that regard, I’m proud that my airline was the first to return to Haiti following the quake. Not because it made “business sense,” because with damaged ground facilities and canceled passenger travel plans, it probably didn’t.

But it was sorely needed to reopen the bridge of commerce and humanity to that unfortunate country. And with each flight came tons of relief supplies and thousands of dollars in aid donated by my fellow employees. Not because they had to, but rather, because it was the right thing to do.

Which leads me back to the captain’s reassuring words. No, we were “not dangerous.” But, given the choice to know or not, to look away or not, to stand aside or not, in the face of disaster playing out in a nation cast aside by colonialism, are we “harmless?” Champagne poured and spilled aside–that’s the real question and the answer has less to do with safety and everything to do with humanity.

________________________________________________________________________________________________________

To contribute to the Haiti relief effort, please click the icon below.

Deja Crew: Once and Again.

[Note: the Olympic Figure Skating commentary is on the bottom of this page.–Ed.]

This always happens, if you’re a flightcrew person long enough, sooner or later. Across the terminal, changing planes, maybe even on the employee bus, but somewhere in your polyester-clad day, someone catches your attention. Wait. I know you. But from where? Slowly, the fog of distance and time gives way to remembrance and:

So good to see you again, my old friend from “back in the early days” when “things were always fun,” when crews had more time to hang out, layovers were longer and everyone wasn’t beat to death or worse, older now. But we can catch up, remember, ask about other crew friends and see where everyone is, how everyone’s doing despite the ravages of time and the changes that have battered our work life. Who’s transferred bases or aircraft, married, divorced, retired or just plain old stopped flying altogether? Mostly, though, we remember, share a laugh, a good time.

Last summer it was us with a couple other crews shipwrecked in the Mexico City Airport Hotel because of thunderstorms in Dallas. Naturally, everyone hung out together and thank God we had Spanish-speakers on the crew to smooth the way. Remember that little dive behind the hotel?

Crews still go there. We  stuffed ourselves to the gills for about $2.25 each. Of course, we paid dearly, eventually. Yes, the “Salmon Carpaccio” was delicious, seriously, (Note to Self: go ahead, eat raw fish in Mexico, then exist as a human shower nozzle for days afterward) but my fever lasted for a week and if I recall, the #1 Flight Attendant had to reschedule her bridal portrait because she was sick as a dog for days. Same deal at “The Nunnery” in Monterrey, Mexico, remember? You could make a meal of the excellent Tapas–then the Tapas would eventually eat YOU alive.

Or how about the long Mildew Plaza layovers in Manhattan, where we found out the reason the now defunct “Westside Cottage II” advertised “free wine with dinner:” it was so vile that no one could gag down more than a Dixie cup. Total. The van ride in, the van ride out: always a traffic snarl, but a social hour in the morning trying to wake up and not have a coffee bath on the pot-holed drive through midtown, a yack fest late at night from Newark or LaGarbage trying to wind down from eight hours of flying.

Don’t forget “Miller’s,” our old stand-by on Chicago layovers inside the Loop. How many frozen Lake Michigan arctic blusters did we weather there, only a merciful body slam or two from the welcome revolving doors of the Palmer House? Or before that, the Americana Congress across from the fountain: a cab ride to Gino’s, dash back, cut through Miller’s to save half a frozen block to the hotel.

And those nights in New Orleans, thirty hour DC-10 layovers, hanging at The Dungeon (all 1970’s classic rock–and only classic rock) which didn’t even open till midnight, after blind blues man Bryan Lee’s first set at The Old Absynthe House. Then a good eight hours rest at The Sonesta, and an eye-opening cafe au lait and beignets at Cafe Dumonde and we were good all the way to Seattle, never mind the powdered sugar all over the polyester uniform.

Was there anything better than downtown Montreal and charm of Old Towne? Never was a colder layover in winter, but the sidewalk cafes on summer nights–so European; the food, the bread alone worth bidding that trip.

Vegas? Oh, I remember. Just step across the street to the aging Tropicana, the smoky old-school casino with the hog trough buffets the ancient widebody captains just had to have. Then it was up to the big open air lounge for

watching the hookers work the old guys on package tours and assorted lotharios like the big cats stalking wildebeasts. Yes, you just have to laugh, and we did. Then back to work for another ten thousand miles.

Like right now: I know, you have to go, I do too. You’re headed west, I’m headed east but who knows, one of these days, we’ll see our names on the same crew list again. I hope so. Till then, take care, fly safe–and thanks for the memories. If were lucky enough to fly together again, we’ll make some new ones.

____________________________________________________________________________________________________

Olympic Update:

Okay, I don’t care what your coach told you, but there is NEVER a time when it’s okay for a guy to wear a clown suit like this on prime time television, never mind in international championship competition. Sure, your partner likes it and yeah, she’s kind of hot in a starving waifish sort of way, but jeez. Even with the mute button on–couldn’t take the mournful stale “Send in the Clowns”–and the nutcase judges aside, I threw up a little in my mouth when you zipped out on the ice in your clown jammies. For the love of God, you need to man up: pull a hockey jersey over that mess, pee standing up for a change, fart during a triple “Lutz” (whatever the hell that is, but it sounds official); I don’t care but stop ruining everything.  I’m just sayin.’

_________________________________________________________________________________________________________

The glamorous airline lifestyle.

It’s not just the glamor that makes this job great–it’s the little unexpected “extras.”
Even though we landed last night at 11pm and don’t leave till 3pm today, my crew and I are still at “the short layover hotel” in Raleigh-Durham. That means close to the airport but worse, limited food options.

In this case here at lovely Raleigh-Durham, that means The Wyndham.

Wyndham RDU: in the middle of nowhere.

And this is how I find my room

which is why I don’t have to set an alarm. There will be vacuuming no matter what I hang on my door

Hotel Housekeeping manual: "This sign means vaccum incessantly here at 6am."

Anyway, avoiding the $25 breakfast “scarf-till-you-barf” buffet, I made it till about 11:30am, then had to break down and resort to the dreaded hotel restaurant for a $14 sandwich.

You like plastic plants and elevator music? Of course you do.

Not to worry: with your 10% airline crew discount, this is only going to be a $14 sandwich, with tip.

Decent, huh? Turkey Reuben, fries. What could possibly go wrong now? Look close:

What’s a little fried hair, right? Kind of gives new meaning to their marketing slogan:

I just think maybe a brunette, or some auburn highlights, would be better with fries, don’t you think?

_____________________________________________________________________________________

Things to NOT ever do at the airport.

People don’t like to be told what to do. So, here are some things you really ought NOT do at the airport:

1. You don’t necessarily have to pay to check your bag. Seriously.

Skip this--and the fees.

Just pack a normal-sized bag:

All of these will work.

If your bag weighs over 50 pounds, every airline’s going to charge you and extra $75 to $100 (yes, despite the legend, even Southwest is going to charge you for a bag over 50 pounds). But not if you carry it aboard. So you just take your bag through security instead–you think he cares how much it weighs or how large it is?

It just has to fit through the opening in the screening machine. Take your bag through security and to the gate. Ask the agent at your gate, “You want to gate check this?” They probably will, gladly, to avoid the usual last-minute baggage hassles on board. In fact, they’ll usually make an announcement before boarding to the effect that “if there’s any question as to whether your bag will fit on board, please bring it forward for gate checking.” FREE. This is especially important if you know it weighs more than 50 pounds–which it probably will after you buy more junk wherever you’re going. You like free stuff, right? Here, you just saved at least $50, plus whatever overweight fees you were going to pay.

2. NEVER do this:

Are you nuts?

Why would you put your wallet and watch into an open container and send it off on a conveyor belt to a point where you can neither see it nor reach it? Are you out of your mind?

Let’s talk. First, there’s nothing in your wallet that needs to be x-rayed and even if it did, it wouldn’t set off the screening arch if you walked through with it in your pocket WHERE IT BELONGS (note from your Mom: “Why do I have to tell you these things? Do you not have one lick of common sense?”).

Bag it, so you can find it easily after screening, stash it--and lock it!

Put anything valuable–like your watch, any jewelry, cell phone or if you insist (remember what Mom said) your wallet into a hand-carried bag WITH A SMALL COMBINATION LOCK ON IT.

There. Now when all your stuff goes through the screening arch

but you’re pulled aside to do the “scarecrow” pose while a stranger wandles (“wandle” = the combination of “wand” and “fondle” and you’re likely getting both) you, your valuables are not available for the quick swipe by anyone already through security. And the lock is a MUST: when the security screener asks, “Is this your bag?” he will not be able to open it until you are there to watch, because you don’t have to give him the combo. They can–and will–wait.

3. Don’t depend on anyone to tell you what time or what gate your flight leaves from. Ever. Why?

Because this is 2010, amigo! Pre-program your phone with the phone numbers for:

A. Gate/schedule information.

B. Designated flight rebooking number.

C. Destination hotel/transportation numbers.

Get these numbers from the appropriate website and note: the “rebooking” number is not the same as the reservations number. It’s on your airline’s website–or simply call them before your trip and ask for it.

Of course, this all is dependent upon you knowing your flight number. Not your destination–your specific FLIGHT NUMBER. There may be more than one flight to your destination, so it’s vital you know the number in order to get the correct gate and time info. “Where’s the flight to Omaha?” won’t get you the answers you really need. And in my opinion, even these screens

are less than useful because first, you have to find one, second, they’re often mobbed by what Herbert Nash Dillard termed “the great, heaving, vomiting, unwashed masses”–especially on Southwest–and third, they change often and besides, they only cover an hour or so from the present time.

But look at you all smug and cool because you speed-dialed for the most current gate and schedule information on your cell phone and you already know the latest.

Plus no one stole all your valuables while they lay out in the open on the far side of the screening arch. Right? And you can make the all-important phone call for connecting flight information while you taxi to the gate. Your information will be more current than even what was announced in flight because it’s more recent. And rebooking?

You won’t be in the endless line–which is often outside of security–because you rebooked on your cellphone as soon as a cancellation was discovered. Probably only by you because you shrewdly called. Shhhhhh; quietly proceed to the new gate and get your seat before Herbert Nash Dillard’s group discovers the change.

4. Finally–and this is just for me and every crewmember you might see–don’t ask where the bathroom is. I mean it.

Think about it for a moment (you don’t want Mom chewing your butt again, do you?). The airport, like any public building, has restrooms. If you don’t see one right away, you choose a direction, left or right, and walk till you see one.  Do you have to go so bad that you feel the “right or left” choice is life or death? If so–poor planning. Consider a diaper–if the shuttle astronauts wear them, you can too.

Mostly though, I really don’t want to be aware that you have to go to the bathroom. Although like most crewmembers, with difficult people I keep the “stray dog” maxim at all time: “don’t make eye contact,” but it’s not foolproof. If someone still insists on asking me where the restroom is, I usually ask them, “number one or number two?” People actually stop and consider and are about to tell me when they eventually catch up with the basic norms of decorum and adult personal responsibility. “That way,” I tell them, pointing either right or left, because sooner or later they’ll find a restroom.

I could go on–and likely will in a future blog post–but these four tips will put you way ahead of the traveling masses and make your trip both cheaper and less frustrating.

I know–no one likes to be told what to do. So here’s what not to do and please, listen to me, or you’ll probably have to deal with Mom when things go haywire–and . . .

". . . it's your own fault because you didn't listen, did you smarty pants?"

Besides, when it comes to Item #4, “yes, you should have gone before you left the house.” Thanks, Mom.

_______________________________________________________________________________________

The oriental salmon salad! What’s not to like?

Airline pilots are overpaid–or maybe not.

Pay no attention to the man behind the curtain.

None of my passengers yesterday had any idea that on landing, they were speeding down the flooded runway with no brakes, which is fine with me.

I mean the part about “nobody had any idea.” I’m a big fan of braking, especially when it comes to a sixty-ton jet on a rain-slicked runway.

They all deplaned a few moments later, none the wiser, which is also fine with me. I wanted to make a phone call and grab a bite between flights and I only had a few minutes to do it.

If you prefer to have “no idea” what goes on in the cockpit, click here.  If you you want to pay attention to the man behind the curtain, here we go.

Twenty-some miles out of Raleigh-Durham Airport at 5,000 feet and about 200mph. The wind is a direct tailwind at 69 knots. The ceiling at the airport is between 300 and 500 feet. That means we won’t break out of the clouds until we get below 300 feet. But the minimum we can descend to without a determination that the landing is safe is 200 feet. That means we’ll have about 5 seconds from when we see the runway to decide if we can land–and make the necessary control inputs to position the jet for a safe landing and oh by the way, the approach lights aren’t working today. With me so far?

The tower reports the surface wind to be a direct crosswind. So we know the wind will shift 90 degrees somewhere between 5,000 and touchdown, plus decrease in velocity by nearly half. Also, the temperature at our altitude is about 50 degrees, but it’s 33 on the ground with freezing drizzle. Besides the fact that the jet, like a galloping horse, wants to point it’s own head and go where it’s pointed–into the crosswind, which isn’t unfortunately the way the runway’s pointed–the shifting airmass we’re riding in is bumpy as a logging trail. I call back and warn the cabin  crew,

“Hang on–she’s gonna buck.” They’re Dallas-based as well. They get it. Lightens the mood–okay my mood–a little to joke around.

My F/O is one of the best. She’s an Air Force Academy grad, and like me, a former Air Force pilot. “Takes 4,000 pounds of fuel to get to Norfolk,” she offers, thinking of our alternate. We have 12,000 pounds at the moment.”If we don’t land, you put clearance on request to Norfolk and we’ll be there in twenty minutes. The winds are lighter there.”

This ain’t my first rodeo, I know how this goes: I’ll have a couple seconds tops between when we break out of the clouds and she calls “minimums,” which means if we’re not in the slot–on airspeed, fully configured, power stable–we’re going to Norfolk. Also, I know that when the jet’s done bucking around, her nose better be pointing down the runway (that’s what rudder’s for, but there’s not always enough throw) and I’ll need to delicately put the upwind wingtip lower, touching down right main gear first, then left, then the nose. Then stop the beast on what I know is a slick runway.

We break out of the clouds but into heavy rain at 300 feet. I take a “one-Mississippi” breath to size up the picture, kick in the correct rudder, lower the wing, and see if my correction will hold. It does–we can land, if nothing else changes.

This is actually my watch. No nerdy-pilot clunker here.

“Minimums,” Nora calls. “Landing,” I announce. I keep a hair-trigger on the go-around throttle toggles, ready till the last few feet to rocket us back into the air if the bronco starts to get the better of me in this wild ride. One deliberate bump from the heel of my throttle hand and the fuel controls 140 feet behind me will dump a torrent of jet fuel into both burner cans, then we’ll stand it on it’s tail riding 50,000 pounds of thrust, getting the hell out of Dodge.

I wrestle the controls; I win. We touch down softer than I meant to, but with the blustery winds, my main goal is to make it a controlled gear-by-gear touchdown without dragging a wingtip.It’s a smart jet. On touchdown, when a computer senses that the main wheels are turning, the spoilers on top of the wing automatically pop up to kill the wing’s lift and thereby put more weight on the wheels and make our braking more effective.

The spoilers didn’t deploy. That’s because the wheels weren’t spinning: we were hydroplaning at about 145 miles per hour.

As I said, this ain’t my first rodeo. I know that hydroplaning occurs most readily at nine times the square root of the tire pressure. Our main tires are at over 200 psi, so the square root is around 15; multiplied by 9 equals 135 or so. After which, we’ll get traction and braking. Lesson of the day: if your car’s tires are at 36 psi, your hydroplane vulnerability is around 50 mph. Don’t panic! Stay with it, decelerate carefully and you WILL regain traction.

My excellent First Officer called out, “No spoilers” and manually deployed them. I kept the nose straight with aerodynamic controls until the brakes became effective, slowing our sixty-ton sled to taxi speed, skidding nonetheless four or five times more over pooled water from the heavy rain.

We warned the Southwest jet on final ten miles behind us. Then taxiied to the gate.

The jet emptied, the passengers went safely on their way, and I stopped at my favorite barbeque place before turning the jet around and launching back into the rainy gloom.

Just another day at the office. I couldn’t do anything without the teamwork of the fantastic first officers we have.  And you couldn’t get where you’re going in one piece without all of us on both sides of the cockpit door.

Nonetheless, we still hear all too often that airline pilots are overpaid. Click on the video below, and think that over.

_________________________________________________________________________________________

Meet your congress!

Well, at least one famous member. Here’s the “Larry Craig Toilet” in the Minneapolis Airport: