Airline Insider: Bob Crandall on the Airline Industry.
Robert Crandall is the former CEO of AMR and President of American Airlines. He is largely credited with post-deregulation airline innovations such as frequent flyer programs and the hub and spoke system which to this day remain the blueprint for the modern airline industry.
Mr. Crandall gives very straightforward answers to my questions regarding airline deregulation, government and state department failures, foreign investment in US airlines, airline alliances, off-shore aircraft maintenance and more. Listen to this thirty minute interview by clicking on the link below.
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