Archive for passenger

Airline Pilot Confidential: The Teddy Bear Incident.

Posted in air travel, airline delays, airline pilot, airline pilot blog, airlines, airport, airport security, flight crew, flight delays, passenger, unaccompanied minors with tags , , , , , , , , , , , on March 23, 2013 by Chris Manno

flashIt’s the middle day of three back-to-back turns–pace yourself.

In fact, it’s the second leg of the middle turn, Dulles International, 7pm–time to get out of town: the elephant walk of international widebody jets commences shortly.  If we can push back even five minutes early, we can beat the line–and the wake turbulence delay.

prflt docsUse the captain’s invisibility cloak: the ability to do most pre-flight planning on the smart phone. Check the weather, the route, the fuel load. Add more fuel. Sign the release with a touch of the screen, then send a hard copy to a gate printer, all from the cockpit. Wait for it to finish printing then slip into the terminal discretely, invisibly, to pick up the paperwork, avoiding the gate chaos directly. Don’t make eye contact, don’t invite hassles, complaints, requests, anything that delays the door slam and brake release to get ahead of the fat boys headed for the runway. Still have to fly to DFW, drive home–then back out to do the turn again tomorrow. Minutes from pushback, be invisible now.

But wait. Out of the corner of your eye, you see it: a teenage girl, on her phone, tense; next to her, what could only be her younger sister in tears. No parents, no adults, just the agent telling them both, “You either board now, or you’ll have to fly tomorrow.” That sends the little one into big sobs.

timer 3Less than fifteen minutes till push. Can you maybe say you didn’t see any of this? But you did.

“What do you need?” you ask the older, maybe sixteen-year-old sister.

She puts the cell phone down for a second, plaintive. “She left her backpack at security.”

Sigh. The agent is looking at you pointedly, his eyes saying we need to board now and shut the aircraft door. But from the tears in the young girl’s eyes, you pretty much guess what’s in the backpack. I consider taking the youngster back through security–but then think better of it.

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We’d have to run to the center of the terminal, down two escalators, onto the train to the main terminal, up two more escalators, then find the security checkpoint that might still have the backpack–then retrace our steps, before departure time in fifteen minutes. Not going to happen.

I catch the older sister’s eye. “You have some ID?” She nods. “Let’s go.” I head off at a fast walk toward the mid terminal; “Wait here!” she tells her little sister, and the agent slumps the message damn you captain. Big sister’s on my heels, asking, “Can we do this?” Just shrug; “They’re not leaving without me.”

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We tumble down the two-story escalator two steps at a time, shoving past others like obnoxious travelers. I envision people watching, trying to figure out why an airline captain in uniform is running away from a teenager in hot pursuit. I also remember the miles I ran that morning before flight.

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Even though the automated voice is warning that the doors are closing–do not delay this train–I do anyway, holding the door as she jumps aboard. “It’s got all her school books,” she says, out of breath. Right: I have a big picture of a fifth grader hauling a load of schoolbooks on spring break.

“No worries,” I say, “It could happen to anyone.” She nods. “Special guys in there?” I ask casually. She smiles sheepishly.

I don’t care: that’s a very real tragedy for a youngster, losing all the stuffed guys that mean the world to them. Not on my watch.

We spill out of the train on the far end, then WAIT: this will take us to baggage claim and out of the secure area–we need the TSA checkpoint! We dash back through the closing exit doors, then push through the boarding passengers and out the other side.

Two sets of identical escalators–both going down. Means we have to rush up the steps–but which ones? “Which security checkpoint did you use?” I ask. She looks confused; they are identical, not sure how one could really know anyway. “Let’s try this one,” I say, rushing the steps.

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We reach the TSA supervisor’s stand. He shakes his head. “No pink backpack here–try the other side.”

Figures. We run the length of the concourse and arrive at the opposite checkpoint. “You’re lucky,” a cheerful TSA agent in a pressed blue shirt says, “we were getting ready to send it to lost and found.”

Identification checked, signatures. She sees me eying her sister’s backpack. “Uh, we need to start putting a nametag on this, don’t we?”

I nod. Lesson learned. It’s confusing, especially kids traveling alone. “I was on the phone with my Mom,” she says, “hoping we could get someone to drive out here and pick up the backpack.”

“No worries,” I say, in my mind’s eye picturing the waves of 747s and A-340s pushing back, lining up for takeoff.  “Anyone can lose stuff at the airport, especially at security.”

We retrace our steps as fast as we can, me feeling the morning miles, my friend feeling and looking relieved. At the gate, she hands the backpack to little sister who still looks mortified.

They rush down the jetbridge to board. I walk, telling the agent “Just charge me with the delay.” He gives me a glare that says I was going to anyway, which I answer with a smile that says I don’t care.

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The elephants already started the parade and we squeezed into the conga line. Sure, I’d have some explaining to do a thousand miles or so west. But no one missed their connection in DFW, no one was unduly delayed; and most importantly, no one’s little world collapsed with the loss of everyone they loved. That, to me, matters a lot.

Because we don’t just fly jets–we fly people. That, and the occasional special bear.

Breadcrumbs in the Jetstream.

Posted in air travel, airline pilot, airline pilot blog, weather with tags , , , , , , , on February 22, 2013 by Chris Manno

Used to be that in your first few hours of acrobatic flying that you had to consider how a meal would taste not only going down–but also coming back up later. Never, ever forget or underestimate the return trip.

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Just like scout camp: on the way out, remember that tree, the rock formation–picture how it’s going to look coming back on your way home. So flying eastbound, you keep in mind everything germane to your westbound return.

Isobars in the back of your head as you’re outbound. Big kink in the jet stream over Arkansas, and you know what that means: lesser wave to surf eastbound, but lesser tide to buck flying west. But you can already tell what’s going on after about thirty minutes of flight. As you expected, the big dip pivots over Arkansas where it’s mixing Gulf moisture gathered from the south with the coldest air from the north.

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Messy. But no worries eastbound–we’ll top it, for now. Other eastbounders won’t and it doesn’t hurt to pass the word back: looking better toward Walnut Ridge outbound to the northeast. The moisture’s making its stand here in southern Arkansas and looks to be planning to stick around. The kink in the jetstream isn’t going to sheer off the tops because it’s weaker–100 knots versus 150-160–when it courses straight out of the west.

Which means, for our return leg, bet we’ll need the southern arrival while this troubled air mass beats up the northeastern cornerpost into DFW. And since we can see that the jetstream velocity is less, no real problem coming back high in the 40,000 foot range instead of ducking under.

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Air Traffic Control relays the National Weather Service warning that already rolled off the datalink printer in hard copy: level 3 thunderstorms with hail and possible tornadoes over Texarkana. Which is right below us. And no kidding–our radar shows the hook-like purple edge that I’m sure we’ll read about in the morning paper: somebody seven miles below is looking at a wall of towering cumulus and likely, a twister screwing itself into the earth west to east.

But it’s all quiet up here. Ground stuff, groundling speed and flying dirt mean nothing at altitude–but the whole ugly mess gets stored away for future reference westbound. Which starts on the ground in the east.

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The old trusty Farmer’s Almanac of the sky thinking, the intangible notion my friend and the ultimate aviator Randy Sohn like to call “salt,” and I hope is “air sense:” no delays outbound, no crimp in the airway from planes deviating south. We’ll approach from the south, but will plan for at least one big reroute within the last 200 miles because the mess over Arkansas isn’t dissipating no matter what the National Weather Service predicts.  So here’s the fuel load that will work–ain’t what the system planned,  but it’s what I want. And what we’ll get.

Hours later, at 38,000 feet, the change comes: “Fly direct Little Rock for the arrival.” What? Could the ugly mess be moving south, and that fast?

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Here’s the direct Little Rock view: is it really moving south fast enough to justify the extra mile to double back to the north? If not, we’re throwing ourselves into it with fuel we don’t want to waste. If so, who’s not glad we have extra fuel on board? Thank you Farmer’s Air Almanac brain and Randy’s salt, we have the burn available–because the thunderbumper gang is moving like a freight train. Here’s a picture five minutes later and the storm has raked itself ten miles south:

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Remember, we’re just looking at the tops, radar auto-tilting down, and the ridge of thunderstorms is thundering like the mounted cavalry across central Arkansas, slashing and burning like Sherman on the march. We have plenty of cruise fuel and again, a silent, smooth ride high above the fistfight of Gulf moisture and the northern jetstream. Ringside seats. Quiet, smooth ride. Follow the breadcumbs, leavened with salt. Amen.

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That didn’t end well at the surface. But, that’s why we try to pass so quietly above. And why no one on board is any worse for the wear or wiser for the passage. Which is why we fly jets in the first place, right?

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Jet Wake Turbulence: Distance Ain’t Enough.

Posted in air travel, airline, airline pilot blog, airliner, jet, jet flight, passenger, pilot, travel, weather with tags , , , , , , , , , , , on January 19, 2013 by Chris Manno

Sneaking up behind me, are you? Here’s an infrared view you might need to heed: not the hotspots, but powerful the twin horizontal corkscrews of air current swirling off the wingtips of my jet. They’re wily, dangerous, and not to be trusted.

According to the Flight Safety Foundation, the vortices from a jet can have an internal rotation of up to 300 feet per second and often extend between 2 and 10 nautical miles behind a jet aircraft. The twin tornadoes–that’s literally what they are, horizontal but spinning powerfully–sink at a variable rate, between 300 and 500 feet per minute to an altitude  between 500 and 900 feet below the aircraft’s flight path and can persist for three or more minutes depending on the meteorological conditions.

That’s the problem, but hardly the full situation. Add to this hazard the closely constrained flight path of jet traffic in terminal areas. For instance:

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Approaching from the east, you’ll have a traffic stream from the west as well converging on the same runway complex. Not unusual as far as airports go–except that San Francisco International has less than the standard distance separating the two parallel runways. The FAA has waived the normal lateral separation, but you’d better keep that in mind nonetheless because that also means less than normal separation from the vortices of the aircraft next to you. Remember the outward spreading motion of those two tornadoes?

747 BAThis guy could be your dance partner all the way down final–and if he’s next to you, you aren’t entitled to the separation you’d get if he were ahead of you. Mostly, ATC will “advise” you to “use caution” for the heavy on the west runway, workload and time permitting–but they don’t have to.

And time and workload may not permit any advanced warning, and adverse weather can shroud the entire scene anyway:

SEA 16CLook at the inset on the bottom right corner: Seattle (one of my favorite destination cities!) has three parallel runways grouped together, and you won’t be told which of the three runways you’re landing on until you turn base to final about three minutes from touchdown. Would it make sense or even be possible to keep you informed of the heavies on all three inbound tracks? Add to the mix the typically obscured Seattle visibility, plus the added workload of programming and validating the FMS  sytem approach waypoints at the last second demanded by the late runway assignment and is there a possibility of situational awareness overload, on final approach: was that a heavy in front of us? Or on the outboard runway?

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Bring that back to San Francisco, where the standard runway separation is “waived,” like in MSP and many other cities. Now you’ve got a “buddy” laterally whose wake turbulence is drifting outwardly–just as yours is–and just because he’s not a “heavy” doesn’t mean he can’t roll you.

The ICAO worldwide “recommendation” for separation between a “heavy” and a “medium” following aircraft  (say, a 747 and a 737) is 5 NM (9.3 KM); between two heavies, 4 NM (7.4 KM). But the wild card not even mentioned in the separation rules is configuration and maneuvering: simply put, a “dirty” jet (flaps, gear) creates a nastier wake than a “clean” jet, and maneuvering distorts weight. That is, if I level off my 160,000 pound 737 with an addition one-half “G” force, I add to the effective weight another 40 tons of effect. And we’re a medium jet–imagine a heavy maneuvering dirty adding to his effective weight and wake.

That’s the science, now here comes the art. You know the reported winds at the field, but that’s a red herring: your encounter with wake turbulence won’t happen on the field. You need to be aware of the winds on approach, at your altitude. If the lateral wind at your altitude is blowing into the other jet’s wake, here’s what can happen: if the drift equals the outward spread momentum of the wake–and you have to figure the “dirty,” “maneuvering” wild cards mentioned above–the effect will either be to move the wake away more rapidly, or freeze it in place till it dissipates. Which is it?

You can’t see wake turbulence. You can’t be sure where it is, or know it’s strength based solely on the aircraft designation. And sooner or later, you’ll find yourself in it despite your best, most diligent precautions. What are you going to do, captain?

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For a true jethead like me, the first answer is always speed–but not so fast (pun intended): you’re configured with restrictive maximum flap speeds. If you’re in a final configuration with 40 degrees of flaps, you’re limited to 162 knots max. But the second instinct is valid: power.

throttle bugeye

But power alone is only part of the answer: what you’re not doing is going down. Why not? Because we know the vorticies are sinking. If we remain level or climb, we’ll escape the effects. What are they?

The Flight Safety Foundation survey of hundreds of wake turbulence encounters reveals uncommanded roll in trailing aircraft of up to 45 degrees at altitudes below 1,000 above the ground. One thousand feet is another magic number at my airline: stabilized approach  (on speed, on altitude, power set) is mandatory from 1,000 feet to touchdown. On glidepath–not above or below; not accelerating or decelerating, power set to flown speed and stable. And certainly wings level.

Which brings up the next problem of two major headaches you’ll instantly own. First, the right amount of counter-aileron, even if applied prudently, in many jets will bring up the wing spoilers to drop the low wing rapidly, inducing adverse drag, requiring more power.

Second, the option of climbing or even flying level is constrained by the published missed approach: protected airspace may be below you if you are above the missed approach altitude. And laterally, not only is there often parallel traffic, there’s also dangerous terrain you must always monitor and stay clear of:

MMMX ILS DME 5R

If you encounter wake effects in a level portion of the approach segment, prior to the aircraft ahead descending, at least you know his vortices will descend eventually below you and in this case, you normally feel the “burble” which now cues you: if the winds are keeping his wake aligned with your flight path, on glidepath you’re likely to fly into the tornadoes again when you’re slow and configured with speed-restricting flaps. Now look at the “mileage separation:” still think distance alone is enough? Still committing to the glidepath?

All of that doesn’t even consider the added, inevitable spoiler in every approach: weather. There’s more than terrain and aircraft for you to avoid in a very constrained airspace.

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There’s really only one good answer: up. And “up” may be a s simple as “no more down,” meaning a stopped descent or a slight climb to exit the effects. In any case, if you’re below 1,000 feet you’re no longer “stable” per the mandatory requirements. If you’re above 1,000 feet, you’ve just been cued that the mileage interval, given the meteorological conditions, nonetheless has left you vulnerable to the adverse effects of wake turbulence–and you’re not going to proceed.

Which means, in the immortal words of my old friend the Chief Pilot at my airline addressing my 1991 class of Captain’s “Charm School” (officially, “Captain’s Duties & Responsibilities”) as we sat rapt: you’re going to “get the hell out of town.” Amen.

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Back in the cabin? Expect the usual complaints about the delay for the second approach, plus a regular dose of exaggerated “there I was” tales about their wake turbulence encounter. So, don’t tell them–if you’ve done your avoidance and even escape properly, they’ll never know you even had a problem, which is the ultimate goal anyway: detecting and avoiding the problem in the first place.

The end result is, what they don’t know won’t hurt them, because you won’t let it. And that’s kind of why you get the privilege of flying the jet in the first place, isn’t it?

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Winter Flying: Faith and Defiance.

Posted in airline, airline pilot blog, flight, flight crew, flight delays, jet, passenger, pilot, travel, weather with tags , , , , , , , , , , , , , , on January 13, 2013 by Chris Manno

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I can’t decide if winter flying is is one long act of defiance, or shorter acts of combined faith. On a cold January day with an icy, raggedy ceiling and needle-like freezing rain rasping against the fuselage on taxi-out, on board it’s a steady 75 degrees. People aboard reflect the destination, not our departure point–and act of faith on their part requiring an act of defiance on mine.

fat duo FX

It’s actually a worthy challenge, bringing all of the details to a successful conclusion: flight planning, routing, de-icing, preflight, taxi-out and pre-take-off de-icing. There’s a puzzle to assemble, jagged pieces of holdover times for de-icing fluid, precip rates and types–you know what’s reported, but you deal with what’s actually happening–and it’s up to you to account for the difference. Take-off performance degrades; weight limits based on the restrictions of leaving, but with due diligence to the weather conditions 1,200 miles south.

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Boeing has given us a marvelous machine that will wake up encased in ice, but in a matter of minutes will operate from the ice box to the tropics. Not magic–just a lot of grunt work by a lot of people.

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It’s a lot slower, but more than the temperature is involved: there are more requirements, plus people and machines work slower in the cold. As they should be expected to do, but which often results in frustration for those whose involvement is limited to riding the jet rather than trying to fly it safely. Sorry.

But eventually, we get to this:

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Again, that’s going to be slow, too, by necessity. But be patient: the destination must be worth the trip, right? But inevitably, the factors a passenger plans to escape by air don’t make that escape easy.

Half the battle is getting into the air–where the other half is usually just as challenging. Again, the same crud that you want to escape packs a punch from the surface to the stratosphere. We’ll deal with that, too, at 300 knots, or maybe 280 if it’s bumpy. Already told the cabin crew to remain seated till I call them, when I’m sure we’re in safe, stable air. More griping from passengers, I know, but they’re not responsible for not putting a crewmember through a ceiling panel.

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This is how it might look if anyone checked ahead (I did) so it wasn’t surprising face to face, really. Which looks more like this, and nobody’s getting to paradise till they work their way through this frontal line.

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Eventually, we win: the further south we go, the more miles we put behind us, the weather–and the escape–become reality. You begin to get a glimpse of paradise with your 320 mile digital vision. The 20-20 eyeballs show the passage from land to water, a sure sign of warmer days for 160 souls on board, patient or not.

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Soon it’s all blue, with ghostly outlines below that carve the indigo into brown and green, lush islands poking above the mild, warm seas.

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Nassau, the Bahamas, straight ahead. Power back, begin the slow, gentle glide from seven miles high to sea level. More islands slide silently below the nose. Never tire of seeing the parade of blues, browns, greens; paradise.

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Where’s the snow now? The icy grip of winter? Escape–by the lucky hundred and sixty aboard, each with their own getaway plan, winter runaways we eagerly aid and abet: someone has to break free, to teach winter a lesson.

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A world away, if only but the blink of an eye in a lifetime, it’s nonetheless an eyeful. I’m happy for those who’ll stay, at least for a while.

IMG_1390Welcome to Nassau. For me, it’s a few moments of sunshine and sea air on the ramp while ground crews unload cargo, reload, refuel and get us turned around and ready for launch back to the north. Too soon, in a way, but not soon enough in another: this isn’t my escape–it’s my job.  From which, for the vagabond pilot, home is the escape. Will be back here, back and forth, all winter.

IMG_1388He’s headed home, too, a longer way back, but with a couple hundred aboard not facing the cold quite yet. But likely missing the scenery shrinking below as we climb and arc away to the north.

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So long to paradise, hello radar scan; fuel burn, overwater navigation, peaceful cruise until you face the enemy line you already slipped through once today. Still there, waiting. The sun gives up, slips into the muck and so do you, both promising another trip around the globe another day.

IMG_1391There’s the final act of defiance, or maybe faith: through the choppy, sleet-streaked darkness, at 200 knots, toward the runway you better know is below the 200 foot ceiling.

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Then it’s all about home, after appeasing the winter gods (“We brought at least as many back from paradise–you can ruin the rest of their season, plus make them wistful for the tropics the rest of the year!”) yet again. A healthy respect goes both ways; careful defiance, faithful flight. Starts again tomorrow.

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Dear Santa: The Airline Pilot Wish List

Posted in air travel, airline, airline cartoon, airline pilot blog, cartoon with tags , , , , , , , , , , , , , , on December 9, 2012 by Chris Manno

December 2012

Subject: Wish List

From: Blog, JetHead

To: Claus, Santa

Sir:

As you know, it’s that time of year again. How about if we go ahead and stipulate the facts from last year: no, I haven’t been “good,” whatever that is, and neither have you so let’s drop that subject.

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And yes, I have more than I probably deserve, what with a good gig in the Boeing left seat, seniority to be a little picky (still flying the all-nighter, Fatman? Bummer.) trip-wise.  So this year, on my Wish List, I’m asking for less:

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For starters, how about a little less “ice fog?” I know, for you it’s “no big deal,” Rudolph, red nose, blah-blah-blah. But for me, it’s a Category III approach hand-flown to a fifty foot decision height (admit it: you’re cheating with the “red nose” crap, aren’t you?) which is no easy trick. Yes, I do appreciate the HUD you sent me on the Boeing two years ago . . .

. . . but despite the cosmic technology, less ice fog, more VFR this winter, please.

Also, less “fine dining.” I’m not talking about in flight, like this:

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Or the usual Pie in the Sky that I keep eating to see if I can grow an ass as fat as yours:

pie

Instead, I’m referring to the more typical “in airport” fine dining like this:

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This is more the norm for “fine” airport “dining,” and it’s all too familiar to have not enough time for anything other than a five minute “shove a burger down your throat” experience at an airport food court between flights. Or worse, depending on the layover hotel and the local weather.

Which is another thing an airline pilot could do with less of: layover hotels.

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I know you never do overnights in hotels, but those of us who do at least 150 days a year would appreciate a little less. Because depending on the location, the foraging for food can become pretty grim as well.

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Got Imodium?

In fact, there’s the main thing all flight crews would like less of: less hotels, lines, vans, crowds, airport “security,” bad nights of sleep in noisy hotels, scant food, long hours and if you’re still with me, here’s the one thing we all want more of: home.

Because on Christmas, just like every holiday, birthday, anniversary or significant milestone any family ever dreamed up, there will be flight crews in the air or worse, stuck on the ground in “that hotel,” wishing for a little more home and a lot less away.

I know, Fatman, that isn’t the deal: flying means away–a lot. So just knowing that of the things I want less I’m going to get more and more; and the things I want more I’m going to have less and less (what are we up to now, 19 flight days a month?), we’ll just forget about your “list,” I’ll behave as awful as I always do this year, and we’ll call it even.

Thanks for nothing,

JetHead

P.S. When are you going to learn how to bid?

santa all nighter

Holiday Air Travel Tips 2012

Posted in air travel, airline, airline pilot blog, airliner with tags , , , , , , , , , , , , , , on December 2, 2012 by Chris Manno

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This year we’re going to do the holiday air travel tips different, for one good reason: leisure fliers never do what airline industry insiders recommend. Don’t know why; maybe travelers already know everything, maybe they don’t care—maybe they just don’t like to be told what to do.

Regardless, since air travelers so often seem to do the exact opposite of whatever the airline industry recommends, here’s our new approach:

–Don’t prepare ahead of time. Nada—no collecting your travel info (flight numbers, departure times) in one handy place. Rather, have a bunch of papers with boarding passes, itineraries, receipts and even hand-scrawled notes, cram them into your bag somewhere and pull them out, act confused and look for someone (and there are PLENTY of airport staffers ready help you!) to untangle the mess for you. Much easier than having your act together and your travel information at your fingertips!

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–Bring your dog, and let the dog out of its kennel in the airport public areas! Everyone loves your dog, no one is allergic to your dog, and other dogs won’t react adversely to your taking “just a little break” out of the required carrier, on or off the plane, right? And do ignore whatever “business” it does on the floor because “It’s no big deal” and the airport has “people to handle that,” of course. So no one else in the airport could possibly worry about health hazards.

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–Don’t pack sensibly. In fact, just bring everything that fits into your suitcase—never mind sorting out liquids or cosmetics; those will be sorted for you by the TSA. That’s what the screening is for, and the passengers in line behind you aren’t in a rush to get on their flights anyway.

–Do not put your name inside your luggage! If you do, once the flimsy luggage tag is torn off, the airline will know who owns the suitcase, rather than sending it on a Disney-worthy odyssey to the Land of Lost Toys. You want that, don’t you?

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–Rely on the airlines for your basic caloric needs. Food has been plentiful on the airlines since about 1965, remember? So why shouldn’t you expect in the course of your 6 hours of travel that the airline will cater a meal for you? Don’t bring non-perishable snack for yourself and please, don’t bring water aboard the plane. Some nutty people actually have reusable water containers that they fill up after security, then bring them on board to ensure their own hydration. Crazy, right?

redneck–Dress like a bum or a heroin addict. That makes it seem natural to all the service personnel that you’ll encounter that you have high expectations, even with questionable taste and hygiene, and so they’ll be ready to work closely and cheerfully with you. Please wear your headphones, have your music jacked up so that when the Flight Attendants ask you if you’d like a beverage, you can say, “What?” for the thousandth time in their very long day.

–Once you board the aircraft, hog all of the overhead bin space near your seat. Realize when the flight attendants announce on the P.A., “Overhead bins are shared space—please place one small hand-carried article under the seat in front of you,” they don’t mean “you” as in you. Rather, it’s the “Smokey the Bear” type “you:” like only “you” can prevent forest fires,” which doesn’t mean you personally, right? That’s everyone but you—and they know it. Act like you don’t even hear the P.A. as other passengers struggle to get their items stowed.

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–Once your flight reaches your destination and parks at the gate, as soon as the seatbelt sign is turned off, do not remain comfortably seated. Rather, immediately jump up and either stand uncomfortably hunched over because of the overhead bin, or crowd into the aisle even though the door isn’t even open and you’re not going anywhere anyway until all of the passengers in front of you have gathered their belongings and moved up the aisle. Why wait? Cram yourself into the aisle.

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There, now you have the latest “do’s” and “don’ts” and it’s up to you to sort out one from the other. Hope this new way of passing the information registers in a useful way but regardless, when human nature takes over and the “me first” priority rules the day, at least you’ll have a tall tale about your awful trip to regale your friends with. Bon voyage!

Special Note: as of today, JetHead has had 300,915 visitors.

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Meditations From A Darkened Sky.

Posted in air travel, airline, airline pilot blog, airliner, airlines, flight crew with tags , , , , , , , , , , , , , , , , on November 10, 2012 by Chris Manno

Day doesn’t give up the sky easily.

Last ditch, the blue fistfights with darkness like death: parts of the horizon arc fade differently, the sun exits dramatically or not; subtle or sudden, Ophelia or Faustus, depending on which way you’re flying and how high you are.

I mean east to west: bam, the sunset cattle-brands the horizon into an angry tight lip, then slams the sky shut like a granny purse, socking away the day for safekeeping, to snore under a fat pillow of layered cottony cirrus and leftover cloud piles, indifferent, floating; nothing to see here folks, so move along.

But eastbound? Not so fast: a jaundice swirls into the cloud bottoms, then fever fires the skyline like a malaria flush, the sun sighs itself westward, the horizon twists a blue frown–if you’re high enough, say forty-some-thousand–the downturn matches the curve of the earth, wingtip to wingtip. If you could hear it, dusk would be a groan; resignation, played out and spent, the day says “uncle;” hold that thought for tomorrow, finito.

Moonrise, maybe? Or not, depending on which rosary bead the month assigned to the comatose day, barely on life support and just waiting for last rites if the priest would ever get here. Yet, what is there to save? You pull the plug or you don’t, but the day flatlines regardless.

Like the cartoon before the main feature, the moon wants you to laugh, to goof around. “What the hell!” you say then wish you had the words back. Gotcha, again: joker luna burns her way through an undercast like an Alamagordo A-bomb. Or, just plain, unadorned, served up like tomorrow tossing a volleyball into today, shiny bone-white and perfect fine china, place setting for one but you’ll have to eat with your hands.  Any old way, any late day, the moon’s solid like the inner workings of a clock, underwriting tides and light in waves and wedges, depending on which blue you sail on.

And we sail on. Lights of passing ships, red on the right means a jet headed your way, emerald green and we’re fellow travellers. Sometimes moonlight makes their contrail glow like the luminescence of the deep sea and we’re just so many minnow streaking god-knows-where or why. Other times you only see the contrail when you cross it, then bump like a dumptruck when you do.

Opening act, the moonrise is: hey, where are you from? Seen it before; climb into the sky and race you till dawn, except celestial fine china never tires–but you do. You’re looking to the main event anyway: the Milky Way.

But tonight the Milky Way is part skim: atmospheric crud, even seven miles high, and you’ve got bad seats for the whole night show. What the hell, find your friends–Orion, never lets you down; Cassiopeia, vain beauty like you even looking at her, Ceres, you dog, and you, your jet flashing like a pimpmobile from below, insignificant from above. It’s a celestial tailgate, but you’re fake, manmade and only flying for now. But still.

Once it’s night, it’s just dark. Sure, we have the wubba, the blankie, the 14-satellite good to fifty feet GPS accuracy, and the guy in the left seat, keeper of the algorithms of gravity and lift and flight like the atomic clock that says when and how you fly and land. Because unlike the days sailing the night–you’re not really part of the heavens: visitor parking–and there’s a limit.

That’s okay. The non-stop must stop; it’s not “just flying,” which everything else in the sky does, but rather, “a flight.” And you, flyer for life, guy with the hands on the controls and the deliberately silent, taciturn “you’ll never get anything out of me” recalcitrance yet flying for all the years of your life, there is this. All of this; and you’re one lucky son of a bitch every time your feet leave the ground and the night sky lets you fly anyway.

When it’s all said and done, and you’re slipping through the terminal headed for home, and others wonder about your sly smile, you can’t help but think to yourself, how could I not?

But nobody would “get it,” really, so why say a word? Better just leave it at that.

Flying into Hurrcane Sandy’s Wake

Posted in air travel, airline, airline pilot blog, flight, flight attendant, flight crew, jet, jet flight, passenger, pilot, weather with tags , , , , , , , , , , , , on November 2, 2012 by Chris Manno

You get the call from Crew Schedule. You don’t have to take the flight–but you do: it’s time to bring jets back into the New York metro area, ravaged as it is by Hurricane Sandy.

Means a different kind of thinking for you: more fuel (you’ll take any excuse for more fuel, won’t you?) for more loiter time and options depending on the weather, because you know the navigation aids and ground-based approach equipment has been damaged or may be without power.

There are twenty deadheading crewmembers on the flight roster, needing to get home, plus a half dozen others trying to commute to the three crew bases there (LGA, EWR, JFK) not to mention tons (literally) of backlogged cargo waiting to head east. All of that raises the jet’s zero fuel weight, but fuel is primary. You get hit up by commuting crewmembers–”Can you agree to land with less fuel?” No, I shouldn’t, I can’t, I won’t. You’re the captain, so you’re the asshole; you’re the asshole, so you’re the captain: all you want to see when the gear goes down on final approach is plenty of fuel to go somewhere else if need be. What a dick.

The First Officer today is one of the guys I really like flying with: serious, quiet, pragmatic; ex-Navy fighter jock, good guy. He’s one hundred percent behind the “Fuel is God” philosophy. Makes it easier.

We blast across the southern United States, bang a left at Atlanta, head for Tidewater Virginia then up the coast. Sandy’s loafing her way north and west, leaving the curved cirrus as her calling card up the eastern seaboard.

We grab the high ground, the 40,000 foot level to keep the fuel burn low and the tailwind high. As soon as we turn north over Norfolk, we begin to pick up Sandy’s claw marks along the coastline: even from seven miles up, starting around northern the Maryland coast, the shore looks as if a giant hand had raked the sand from right to left, east to west, as Sandy’s hurricane-force roar washed the sea and sand inland.

Lower now, abeam Atlantic City, New Jersey, we’re peeking through cloud breaks in Sandy’s sloppy remnants, and the view is ugly: the shoreline is swept clean of anything man made, and you know from a hundred flight through here that the shoreline was much more “humanized” until Sandy clawed it clean.

Sinking through ten thousand feet, the disaster takes on a detailed face: boats piled in front of houses; the normal geometry of streets and blocks skewed by wreckage, things that don’t belong; jumbles of homes, cars, boats; you name it.

Sand driven blocks inland. Cars strewn akimbo. Roofs ripped off. No lights; no warning lights–and no navigation signals, due to no electricity. You see the couple of blocks burned to the ground by uncontrollable gas fires.

Humanity, flashing by at 160 miles per hour. I don’t have time to look–but I can’t help seeing the destruction below. These photos are courtesy of a deadheading flight attendant, taken sideways from the “A” seat just forward of the left wing.

No worries up front in the 21st-century jet: our navigation and approach guidance is all based on satellites, processed on board and projected right in front of my fat face:

We lumber to our gate, with a mixture of relief and satisfaction: we’ll get the normal jet service up and running once again, get people moving, unstranded, reunited, home.

And we’ll ferry another 160+ souls westbound, away from the storm and the shipwreck that is the northeast coast. There are crowds inside “Fort Kennedy” who are waiting like refugees to move west, to go home. We’ll do the fuel numbers, the flight performance calculations, the take-off numbers down to a rat’s ass to make it work–and work right. If; no–when that makes me the asshole again, so be it: we will be safe, we will fly smart.

We’ll get that bird’s eye, god’s eye view of the coast one more time, at dusk, and try not to worry–but how can you not?–that in the gathering darkness, there are few if any lights below. We put that behind us at .8 Mach, but the human face doesn’t go away no matter how high you climb or how fast you go.

Can’t help but feel for those left behind. And those you know, stalwarts of Jethead like Miss Giulia and her husband Mike, the voice of Jethead Live: the remnants of the super-hurricane are headed their way; Peggy Willenberger, stormchaser who has made such extreme weather her stock in trade; Cedar Glen–didn’t he mention Ohio once, now taking a pounding?

And the millions left behind, salvaging what they can, rebuilding. We’re a quiet ark sailing westward, away from the storm, to a different and better now for the lucky ones making their escape.

Keep the fires burning; navigate, light the way west. Do it right–that’s your job, your part in this journey. Follow the night sky home.

Ask an Airline Pilot: Why Do I Feel So Worn Out After a Flight?

Posted in air travel, airline pilot blog, airline pilot podcast with tags , , , , , , , , , , on September 19, 2012 by Chris Manno

This is a question that I get asked by the most astute travelers: why do I feel physically worn out after a routine flight?

That’s a very good question, born of savvy observation among those passengers who fly often. And they’re right: flying has a direct physical impact on your body for very clear reasons, which I’ll explain. And–good news–there are some things a passenger can do to minimize many of these effects.

The culprit with the most insidious effect is one of the most obvious factors in your flight–and also the most underestimated, and that is, ALTITUDE. I’m only talking about the aircraft’s altitude indirectly, because what really affects you as a passenger is the cabin altitude.

The controlling factor in the cabin altitude is the the hull design of the aircraft. Because the pressure at altitude is a fraction of that at sea level, the aircraft’s pressure hull must have the strength to hold survivable (for humans) pressure in an extremely low pressure environment at altitude. For the sake of structural integrity, the difference between inside and outside pressure has to be minimized and the way to do that is to allow the cabin altitude to climb with the aircraft altitude, gradually, to a higher altitude to minimize the differential pressure.

The picture above is of a pressurization gage that shows aircraft altitude, cabin altitude–and the difference between the two. The aircraft’s pressurization system gradually raises the cabin pressure with the climb to altitude to keep the differential within the aircraft hull’s design limits. The result? At 41,000 feet, the aircraft cabin is over 8,000 feet.

That’s like being transported to Vail, Colorado (elevation, 8,000′) in a matter of twenty or thirty minutes. Suddenly, your body must make do with a significantly reduced partial pressure of oxygen, and this after being depressurized like a shaken-up soda can: every bit of moisture in your body–and gasses as well–are affected by the rapid (compared to a gradual drive from sea level to Vail) change of pressure.

This affects your body like the bulging of a balloon animal: the pressure reduced around you makes everything swell. Maybe not as dramatically as the balloon animal, but with definite and perceptible effect. And that cycle is repeated on the way down, in the opposite manner: your body must accommodate the repressurization.

Some people are more susceptible to the effects of altitude than others: I’m one who doesn’t feel well doing prolonged physical activity at altitude above 5,000 feet. I don’t like skiing or the outdoors type stuff in the mountains because of the flu-like effects of physical exertion at higher altitudes. Common side effects, or what’s called “altitude sickness,” include flu-like symptoms such as headache, body and joint pain, fatigue and a feeling of being out of breath.

If you’re the type who is susceptible to “altitude sickness” in any degree, you shouldn’t underestimate the effects of cruising for several hours at a high cabin altitude.

Next on the list of stress factors has to be humidity–or more importantly, the lack of humidity at altitude. The cabin air comes from outside at altitude where the humidity is around 1% to 2%. Fresh air is drawn in, heated, then mixed with cooler air to provide a comfortable cabin temperature. Mythbusters: I’ve heard the urban legends about “restricted air flow” to save money; recirculated rather than fresh air in airline cabins. That’s all bunk, at least in Boeing and Airbus aircraft. The cabin pressure is maintained through constant circulation and in the Boeing, large fans draw the air throughout the cabin and cargo compartments, then through the electrical compartments for cooling, then to an outflow valve for metered release with respect to a stable cabin altitude.

The pressurization and air conditioning systems work great, supplying fresh, conditioned air but . . . the humidity is very, very low because the source air at altitude is exactly that way. So, if you as a passenger aren’t drinking water constantly–you’re going to feel the effects of dehydration quickly at altitude.

The last of the major but often underestimated stress factors is also obvious but insidious: noise and vibration. Consider the basic fact that each engine on a 737 weighs over a ton and each has a core that spins at over 30,000 RPM at idle power. At cruise power, the vibration is subtle but distinct, transmitted through the airframe to everything and everyone on board.

That has a physical side effect added onto the motion effects of flight: pitch and roll changes in combinations you don’t experience on Earth. Like trains, ships and cars on a rough pavement, vibration is transmitted to your body and has a wearing, fatiguing effect.

Noise? Absolutely: there is a layered level of noise from engines, airstream outside and air flow inside that is both fatiguing and cumulatively, wearing.

What can you do about these three factors that can literally wear you out as you travel by air? Let’s start with the last factor: noise. This one has a really easy solution:

Earplugs. The foam kind, available in any hardware store. We use them in the cockpit all the time, because wind noise in the pointy end is much louder than in the back, depending on altitude and speed. They’re disposable, they’re cheap–and they work. You can still hear normal conversation just fine and the important thing is that they will reduce the fatigue level you will feel after a long flight. Try them on your next flight.

Low humidity? This is tied to the altitude effects as well, and this is a simple solution as well: hydration. Certainly on board you should be drinking plenty of water (yes, you’ll have to bring water with you–it’s available in airports everywhere; if you’re really cheap, just bring a bottle and refill it at a water fountain in the airport) but also, you need to think ahead.

Like the preparation for a marathon, you need to stay well-hydrated the day and night before the event.

If you step on board marginally hydrated or actually slightly dehydrated, the 2% humidity at cruise altitude will outpace any attempt you make to catch up, much less keep up. Coffee? Alcohol? Diuretic soft drinks? See photo above.

Finally, the high altitude effects of cruise flight. The good news is, going forward, that the next generation aircraft like the 787 “Dreamliner” are capable of maintaining significantly lower cabin altitudes during cruise. This is very important on long flights and the fact that Boeing designers recognized this passenger stress factor and have designed a way to minimize the effects underscores my original point about the stress.

For now, though, the best you can do is to deal with the other two key stress factors–hydration and noise–and simply try to be in decent physical shape: those who are suffer less with the stress of altitude exposure.

In the final analysis, you can’t completely avoid the physical stress of air travel without avoiding air travel itself. But, if you are a savvy traveler, you can at least recognize the effects and take simple steps to minimize the effects of air travel on your body and ultimately, your trip.

Bon voyage.

Plane Smart: How to Invade Your Airport.

Posted in airline, airline cartoon, airline pilot blog, passenger with tags , , , , , , , , on July 15, 2012 by Chris Manno

Let’s have a moment of silence for a friend we all fondly remember and will dearly miss: leisure air travel.That’s right, the “leisure” part is dead and gone–but the “air travel” soldiers on, orphaned by the Airline Deregulation Act and held hostage by the price of oil, the largest cost item in the airline business.

So let’s move on, because that’s what life does even as we mourn the dearly departed which, in this case, seems irreplaceable. Nonetheless, we’ll all have a better trip if we leave the old guy dead and buried and consider what we have left to rely on.

So turn over a new leaf and begin with a new vision: travel is no longer a leisurely activity but rather–it’s war. Like any war, you need a strategy, valid reconnaissance of the battlefield, weapons, and the resolve to use all of these assets.

Here’s the turning point for any air traveler: you can be passive and let the air travel system decide for you what happens, or you can declare war on the air travel system and fight your way from point A to point B to your own advantage every step of the way.

Staffing cuts at airports and airlines and even hotels and car rental companies have reduced the level of live assistance available when you travel, and the system of check-in, security, interline connections, customs clearance have only become more complex and arcane. In reality you really have no choice but to proactively manage your own travel.

In short, it’s a war–and you should approach it that way. Here’s how:

Your Battle Plan

1. Intelligence: Know your enemy, find out where the opposing forces are and how many. You must get through their lines to even have a chance at air travel and the opposition forces are intent on keeping you out. Unless you’re driving a fifty-foot semi hauling beverages or merchandise, in which case you’ll be waved through the security perimeter:

Not a beer truck driver or any type of merchandise hauler? Too bad: you’ll have to cross the lines the hard way. But no matter, because this is where “Intelligence”–both literal and figurative–comes into play. You must find the easiest spot to penetrate in order to get to your aircraft. Do the required reconnaissance ahead of time.

Every single major airport has a website now that just begs you to visit–and you should, from the intelligence sense, so you know the unfamiliar territory you’re trying to invade. Look at the wealth of information you need to know ahead of time:

Click on the graphic above to see the actual DFW Airport site.

You’ll find parking information, gate and airline locations, entrances and exits, security checkpoints, rental cars lots and more. Now, you can really use your literal intelligence.

Leaving on American Airlines? Here’s a diagram from the DFW Airport website displaying Terminal D, the largest of the three American Airlines terminals at DFW:

If you were to view all 3 of the American terminals, you’d see how much larger and more spacious this one is. Does it matter whether or not your flight or even your airline leaves from this terminal?

NO! You simply want to make it through security as quickly as possible–and this terminal has the largest security check points of all terminals in the airport. Plus–if you’ve done your recon thoroughly, you’ll note the train connections from this terminal to all of the others in a matter of minutes.

Compare this to terminal C:

You can compare the relative sizes of these terminals better on the DFW website than I can reproduce the diagrams here, but the point is this: for the least amount of waiting, check-in at the largest, less-crammed terminal. If you were to consider auto traffic flow curbside (right to left in both diagrams), you’d observe another useful tidbit: people driving to the airport naturally stop at the first available check-in point for both curbside and counter check-in, so plan to proceed further down the terminal where due to human nature–less passengers accumulate for check-in or security.

Nowhere is this more significant than at Denver International Airport which, like Dulles, Pittsburgh, Portland and many others, has one main terminal that accomplishes security screening for all satellite terminals:

Again, auto traffic dropping off passengers approaches from the right, so passengers naturally stop at the first available space–and go to the closest security checkpoint. But there’s an identical security checkpoint on the other end of the terminal which is normally less crowded–use it!

This is an actual picture of the Denver International Airport security checkpoint that’s on the right in the diagram, the one passengers come to first, so it’s normally jammed. But if you look at the airport diagram, you’ll find an identical security checkpoint farther from the initial checkpoint and it’s half empty because most people have rushed to the first available.

Lessons learned: there’s really no practical correlation between where your intended gate is and where you must either park or clear security, because there’s inter-terminal transportation that will get you to your gate faster than it would take for you to wait in a huge line–and with less frustration on your part. Also, the airport information for your departure, connecting and destination airports can be found on-line and can answer just about all of the questions you might have regarding locations, gates, services and facilities. Do your reconnaissance ahead of time and out-think the obstacles to your entry!

2. Battle Plan: This really goes back to intelligence in both senses. That is, you need to have all of your vital information at your fingertips, and here is the worst item for discerning that vital information:

That’s right: your boarding pass is an awful way to keep track of the important data. That’s because formats vary, times may vary despite what’s printed on the boarding pass and depending on how long ago they were printed, flight numbers may have changed as well. Plus, times listed on the boarding pass are normally boarding time, not departure time, making it even more confusing to cross-check the monitors in the terminal. And normally, you’ll have more than one such card and sorting them out with your hands full of carry-on  luggage and whatever else you’re juggling is a losing proposition.

The only information on your boarding pass not subject to change is your name and destination–which you already know, right? Fly smarter–use a smart phone:

I use this system as an airline pilot because it is active: I don’t have to search out the information regarding gates and times because that info is constantly pushed to my phone. This is but one airline’s automatic text notification system and every major airline now has such a service. This will immediately update you on gate location and departure time changes, plus, most (like this one) allows you to customize the information: want a notification an hour prior? And two hours prior? No problem, the latest info will find you and if it’s bad news like a delay or cancellation, you’re the first to know and thus first to rebook–also on your phone. Make sure you have your airline’s smart phone application installed and working on your phone and you can begin the re-booking process without standing in line for hours.

3. Once through the enemy lines: I can’t tell you how many people in the terminal will walk up to the gate counter and ask, “Am I in the right place?”

Sigh. Do we really have to play 20 questions? Where are you going? What is your flight number? What is the departure time?

This is what you can expect if you ask me if “you’re in the right place:” if you are very old or very young or don’t speak English, I will help you in any way possible. But if you’re an average traveler, I’m going to teach you to help yourself: “There are the flight monitors; look for your destination and flight number and you’ll find the departure information you need.”

Why don’t I just look it up? First, because the time and gate can and very well might change–and passengers need to be aware of where that vital information is. And if the flight isn’t listed yet, any planned info I dig up is too likely to change for it to be of any use.

All of the pertinent information related to your flight is at your fingertips if you install the smart phone app for the airline(s) you’re traveling on.

Often times this information that the airline’s application pushes to your phone will be even more current than any information an agent or crewmember can provide because it is updated instantaneously.

Plus, if you’re shrewd enough to bookmark the airport sites for your departure, arrival and connecting airports, you’re ready to find answers quickly and easily without having to search for scarce customer service reps at any point in your travel.

After Action Report

You now know where to find, bookmark and save the vital information pertaining to your travel. Even five years ago, the push technology that today can keep you fully informed didn’t exist or if it did, it was too large to store on a handheld device.

That’s no longer true. Now, you can bookmark airport websites, download and save airport diagrams, and keep all of your itinerary at your fingertips. Once you have this information plus real-time data pushes from the airline to your mobile device, you won’t find yourself chasing the important details any longer. Instead, you’ll have instant access to current information, plus reference charts and service information coming to you, not you chasing bits and pieces of vital information around the airport.

That’s not just smart, but plane smart. Why would you travel any other way?

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