Airline Pilot Confidential: The Teddy Bear Incident.

It’s the middle day of three back-to-back turns–pace yourself.

In fact, it’s the second leg of the middle turn, Dulles International, 7pm–time to get out of town: the elephant walk of international widebody jets commences shortly.  If we can push back even five minutes early, we can beat the line–and the wake turbulence delay.

Use the captain’s invisibility cloak: the ability to do most pre-flight planning on the smart phone. Check the weather, the route, the fuel load. Add more fuel. Sign the release with a touch of the screen, then send a hard copy to a gate printer, all from the cockpit. Wait for it to finish printing then slip into the terminal discretely, invisibly, to pick up the paperwork, avoiding the gate chaos directly. Don’t make eye contact, don’t invite hassles, complaints, requests, anything that delays the door slam and brake release to get ahead of the fat boys headed for the runway. Still have to fly to DFW, drive home–then back out to do the turn again tomorrow. Minutes from pushback, be invisible now.

But wait. Out of the corner of your eye, you see it: a teenage girl, on her phone, tense; next to her, what could only be her younger sister in tears. No parents, no adults, just the agent telling them both, “You either board now, or you’ll have to fly tomorrow.” That sends the little one into big sobs.

Less than fifteen minutes till push. Can you maybe say you didn’t see any of this? But you did.

“What do you need?” you ask the older, maybe sixteen-year-old sister.

She puts the cell phone down for a second, plaintive. “She left her backpack at security.”

Sigh. The agent is looking at you pointedly, his eyes saying we need to board now and shut the aircraft door. But from the tears in the young girl’s eyes, you pretty much guess what’s in the backpack. I consider taking the youngster back through security–but then think better of it.

We’d have to run to the center of the terminal, down two escalators, onto the train to the main terminal, up two more escalators, then find the security checkpoint that might still have the backpack–then retrace our steps, before departure time in fifteen minutes. Not going to happen.

I catch the older sister’s eye. “You have some ID?” She nods. “Let’s go.” I head off at a fast walk toward the mid terminal; “Wait here!” she tells her little sister, and the agent slumps the message damn you captain. Big sister’s on my heels, asking, “Can we do this?” Just shrug; “They’re not leaving without me.”

We tumble down the two-story escalator two steps at a time, shoving past others like obnoxious travelers. I envision people watching, trying to figure out why an airline captain in uniform is running away from a teenager in hot pursuit. I also remember the miles I ran that morning before flight.

Even though the automated voice is warning that the doors are closing–do not delay this train–I do anyway, holding the door as she jumps aboard. “It’s got all her school books,” she says, out of breath. Right: I have a big picture of a fifth grader hauling a load of schoolbooks on spring break.

“No worries,” I say, “It could happen to anyone.” She nods. “Special guys in there?” I ask casually. She smiles sheepishly.

I don’t care: that’s a very real tragedy for a youngster, losing all the stuffed guys that mean the world to them. Not on my watch.

We spill out of the train on the far end, then WAIT: this will take us to baggage claim and out of the secure area–we need the TSA checkpoint! We dash back through the closing exit doors, then push through the boarding passengers and out the other side.

Two sets of identical escalators–both going down. Means we have to rush up the steps–but which ones? “Which security checkpoint did you use?” I ask. She looks confused; they are identical, not sure how one could really know anyway. “Let’s try this one,” I say, rushing the steps.

We reach the TSA supervisor’s stand. He shakes his head. “No pink backpack here–try the other side.”

Figures. We run the length of the concourse and arrive at the opposite checkpoint. “You’re lucky,” a cheerful TSA agent in a pressed blue shirt says, “we were getting ready to send it to lost and found.”

Identification checked, signatures. She sees me eying her sister’s backpack. “Uh, we need to start putting a nametag on this, don’t we?”

I nod. Lesson learned. It’s confusing, especially kids traveling alone. “I was on the phone with my Mom,” she says, “hoping we could get someone to drive out here and pick up the backpack.”

“No worries,” I say, in my mind’s eye picturing the waves of 747s and A-340s pushing back, lining up for takeoff.  “Anyone can lose stuff at the airport, especially at security.”

We retrace our steps as fast as we can, me feeling the morning miles, my friend feeling and looking relieved. At the gate, she hands the backpack to little sister who still looks mortified.

They rush down the jetbridge to board. I walk, telling the agent “Just charge me with the delay.” He gives me a glare that says I was going to anyway, which I answer with a smile that says I don’t care.

The elephants already started the parade and we squeezed into the conga line. Sure, I’d have some explaining to do a thousand miles or so west. But no one missed their connection in DFW, no one was unduly delayed; and most importantly, no one’s little world collapsed with the loss of everyone they loved. That, to me, matters a lot.

Because we don’t just fly jets–we fly people. That, and the occasional special bear.

The Pilot Poser: Silence is Golden.

You’d only know this if you’d been in the cockpit of an airliner. And I have been–for almost 28 years now.  Over 21 of those years as captain.

Sooner or later, you’ll have to fly with “that pilot:” the one who is impressed with himself, and more importantly, his impression of himself. The “self” he assumes others see, but in real life, something else is apparent.

Seriously?

Unfortunately, “that guy” craves recognition. May have the awful bumper sticker on their car proclaiming “My other car is a Boeing;” they need to be seen in aviator sunglasses (never owned a pair), have to wear a gawd awful watch the size of Flavor Flav’s clock (flight attendant bride gave me too nice a tank watch for me to ever wear the cliche), and of course, off duty they dress like the calendar says the present year minus twenty. They can be ex-military (if anyone asks, I always answer, “No–I was in the Air Force;” big difference.) or all-civilian types; regardless, the arrested development crosses both borders.

Worse than “the pose” is the time warp they cling to. They’re mired in the “Married With Children” Al Bundy “There I was . . .” thing, yammering on about the glory days (Al was always telling his dusty-ancient Polk High School football team stories) and here’s why it’s BS: even though the median pilot age at my airline is probably 50+, you’ll see the stickers on the kitbag of the military squadrons they once belonged to–even though they haven’t flown a military jet since the pilots now actually flying those jets were in diapers.

“There I was . . .”

Sigh. It’s going to be a long trip. They tend to emphasize appearances, which really only matter in public–which is actually the last place I want to be “a pilot:”  I prefer, as do most of the pilots I respect, to be mostly invisible in public. Here’s where I’d rather be an actual pilot:

Where it actually matters. Where other actual pilots respect you for doing a good job, for knowing your stuff, for being dependable. Behind the closed and bolted shut (thank god) cockpit door, where all that really matters is how you perform.

And at that, too, there’s a further preference:

“Can we have a little ‘shut up’ around here?”

Archie Bunker said it best. There’s just not a whole lot of yapping that needs to go on in flight. My favorite type of First Officer is the person who says little, who concentrates on what needs to be done. Don’t want to be lectured about politics, or harebrained and ill-informed (pilots are always the last to know) investment and stock market schemes. Or, God forbid, religion, which somehow is always associated with extremism, anti-feminism, home schooling and weird “Yearning for Zion” cultism.Odds are overwhelming that there’s an oprressed, decidedly frumpy and tired spouse at home dealing with your plentiful “offspring.”

Want to talk baseball? Maybe. College football? Sure. But please God, don’t trap me on the flight deck with the Rush Limbaugh wannabe who’ll parrot whatever was most recently on NPR (the sure sign of geriatric “lost the will to live”–and think: listening to NPR) as if it were original thought. And labor-management strife? I’ll say it out loud: this is neither the time nor the place . Besides, you’re preaching to the choir. Take it up later with your dog who might not mind hearing you rant.

It’s a relatively small space up in the pointy end–and nothing makes it seem more cramped or the hours longer than a large and ceaseless yap. Captain or First Officer–and I’ve been both–nobody needs to be a blast fence (see “labor-management strife” above), comic foil or sounding board for the other person also locked into the cockpit.

So, outside the cockpit, feel free to go for “the look,” the pose, whether you’re a pilot or not (probably worse if you are–get over it). Walk the walk, yack the yack (NPR and union parrot talk); knock yourself out. But inside, respect the inner curmudgeon lurking in the the quiet, uniformed figure in the other seat. The best pilots, or at least the ones I’d want fly with, are all about quietly doing what makes good air sense rather than yapping about it. And the key word is, quietly.

Un-Pilotish: Just Say No.

Top of descent with a hundred knots of tailwind. You’ve been asking for a descent for the last forty miles with no success, and you know why: outbounds are climbing below you and worse, they’re staying low nose to nose because of what’s been a tailwind for you since the west coast–but which would be a headwind for them westbound.

So it’s the double-whammy: high, and hot; closing on the altitude crossing restrictions are cramping the descent algorithm–there’s not enough “forward” left to to execute a civilized “down.”

“Cross Fever at 11,000 and 250 knots,” comes the ATC instructions, and I immediately think of a captain I used to fly with in the 1980s who would have, without hesitation, answered, “We can do it–but we’ll have to leave the airplane behind.” Instead, I just say, “Unable.”

I know, I know: we probably could make the crossing restriction, but why play the odds? And if you’ve flown long enough, you know the odds are about 90% that this ain’t the end of the story: the Dreaded Hypotenuse. That is:

You’re going to get cleared direct to another point, shaving off the miles of “forward” you were counting on to execute the “down” at a civilized rate–with the same crossing restriction. Last month up in New York Center I heard a commuter pilot on frequency asking for relief on a crossing restriction he had innocently enough accepted fifty miles back: “Can we get relief on that crossing restriction?”

Without missing a beat, NY Center replied, “Absolutely not.” Now who wishes they were a heretic–or wants to leave the airplane behind?

And there’s the problem: “unable” is, well, un-pilotish. Which is actually not a bad thing to strive for. Here’s what I’m thinking: for some reason, the “cultural” aspect of being a pilot has insidiously taken on a life of its own: we can do anything, best any challenge, defy gravity, wear ridiculously big watches

–which is a latent “Flavor Flav” urge driving many pilots, which I’ve never understood–and sometimes we forget in the “never say no”  to a challenge mindset that one person we should more often say no to is ourselves. Still with me? Let’s have a new captain flashback.

Fog creeping up the Rio Grande Valley like a ghost; moonless night dark as space. Tons of gas, literally, and paper calculations that equal one good approach to minimums, then divert to San Antonio. Tidy plan. Works well on paper.

Unable? My ass: can do!

After the first missed approach (wow, the ceiling really is below the minimum descent altitude) the new captain consults the F-100′s “Progress–Fuel Predict” readout, which shows enough endurance for a second approach–then a divert to San Antonio.

Today’s captain voice-in-the-head, some 20 years more experienced, says, “Tell yourself no, stupid!” Divert now. For the record–then and now–I’ve never had a big pilot watch, or aviator sunglasses, or a creepy mustache, or any of the other silliness that seems to be part of the pilot stereotype. But I did have that “never back down from a challenge” mentality that I guess lands you in the cockpit in the first place.

“We’re requesting one more ILS, with clearance on request to San Antonio on the missed approach,” the intrepid First Officer relayed to the Approach Controller. Fine, thought the new captain; we can do this.

Second approach, same result: pea soup. On the second missed approach, Departure control sends us to Enroute: “State your request.”

We’d like to go direct San Antonio at 14,000′. San Antonio is now 1/8th mile visibility in fog.  You planning to hold?

Actually, planning to just say no–first to myself, then anyone else offering an uncertain gamble, challenge or no, in flight from now on. How unpilotish–and yet, common-sensical.

We raced the sinking temperature-dewpoint spread blanketing the state south to north with fog and landed in Austin with less fuel than I’d ever seen on the gages before–although my base Chief Pilot, over a couple of beers, told me he’d actually landed with less. He’s a “say no” guy now, too.

And that’s the whole deal: say “no” early–and often. Let Air Traffic Control manage their own airspace congestion without expecting an airshow on your part. Talk yourself out of any bad bets before anyone can even suggest you play the odds.

And above all–avoid the pilot stereotype.  It really doesn’t fly well, despite the mythology.

The WordPress.com stats helper monkeys prepared a 2012 annual report for this blog:

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Dear Santa: The Airline Pilot Wish List

December 2012

Subject: Wish List

From: Blog, JetHead

To: Claus, Santa

Sir:

As you know, it’s that time of year again. How about if we go ahead and stipulate the facts from last year: no, I haven’t been “good,” whatever that is, and neither have you so let’s drop that subject.

And yes, I have more than I probably deserve, what with a good gig in the Boeing left seat, seniority to be a little picky (still flying the all-nighter, Fatman? Bummer.) trip-wise.  So this year, on my Wish List, I’m asking for less:

For starters, how about a little less “ice fog?” I know, for you it’s “no big deal,” Rudolph, red nose, blah-blah-blah. But for me, it’s a Category III approach hand-flown to a fifty foot decision height (admit it: you’re cheating with the “red nose” crap, aren’t you?) which is no easy trick. Yes, I do appreciate the HUD you sent me on the Boeing two years ago . . .

. . . but despite the cosmic technology, less ice fog, more VFR this winter, please.

Also, less “fine dining.” I’m not talking about in flight, like this:

Or the usual Pie in the Sky that I keep eating to see if I can grow an ass as fat as yours:

Instead, I’m referring to the more typical “in airport” fine dining like this:

This is more the norm for “fine” airport “dining,” and it’s all too familiar to have not enough time for anything other than a five minute “shove a burger down your throat” experience at an airport food court between flights. Or worse, depending on the layover hotel and the local weather.

Which is another thing an airline pilot could do with less of: layover hotels.

I know you never do overnights in hotels, but those of us who do at least 150 days a year would appreciate a little less. Because depending on the location, the foraging for food can become pretty grim as well.

Got Imodium?

In fact, there’s the main thing all flight crews would like less of: less hotels, lines, vans, crowds, airport “security,” bad nights of sleep in noisy hotels, scant food, long hours and if you’re still with me, here’s the one thing we all want more of: home.

Because on Christmas, just like every holiday, birthday, anniversary or significant milestone any family ever dreamed up, there will be flight crews in the air or worse, stuck on the ground in “that hotel,” wishing for a little more home and a lot less away.

I know, Fatman, that isn’t the deal: flying means away–a lot. So just knowing that of the things I want less I’m going to get more and more; and the things I want more I’m going to have less and less (what are we up to now, 19 flight days a month?), we’ll just forget about your “list,” I’ll behave as awful as I always do this year, and we’ll call it even.

Thanks for nothing,

JetHead

P.S. When are you going to learn how to bid?

Meditations From A Darkened Sky.

Day doesn’t give up the sky easily.

Last ditch, the blue fistfights with darkness like death: parts of the horizon arc fade differently, the sun exits dramatically or not; subtle or sudden, Ophelia or Faustus, depending on which way you’re flying and how high you are.

I mean east to west: bam, the sunset cattle-brands the horizon into an angry tight lip, then slams the sky shut like a granny purse, socking away the day for safekeeping, to snore under a fat pillow of layered cottony cirrus and leftover cloud piles, indifferent, floating; nothing to see here folks, so move along.

But eastbound? Not so fast: a jaundice swirls into the cloud bottoms, then fever fires the skyline like a malaria flush, the sun sighs itself westward, the horizon twists a blue frown–if you’re high enough, say forty-some-thousand–the downturn matches the curve of the earth, wingtip to wingtip. If you could hear it, dusk would be a groan; resignation, played out and spent, the day says “uncle;” hold that thought for tomorrow, finito.

Moonrise, maybe? Or not, depending on which rosary bead the month assigned to the comatose day, barely on life support and just waiting for last rites if the priest would ever get here. Yet, what is there to save? You pull the plug or you don’t, but the day flatlines regardless.

Like the cartoon before the main feature, the moon wants you to laugh, to goof around. “What the hell!” you say then wish you had the words back. Gotcha, again: joker luna burns her way through an undercast like an Alamagordo A-bomb. Or, just plain, unadorned, served up like tomorrow tossing a volleyball into today, shiny bone-white and perfect fine china, place setting for one but you’ll have to eat with your hands.  Any old way, any late day, the moon’s solid like the inner workings of a clock, underwriting tides and light in waves and wedges, depending on which blue you sail on.

And we sail on. Lights of passing ships, red on the right means a jet headed your way, emerald green and we’re fellow travellers. Sometimes moonlight makes their contrail glow like the luminescence of the deep sea and we’re just so many minnow streaking god-knows-where or why. Other times you only see the contrail when you cross it, then bump like a dumptruck when you do.

Opening act, the moonrise is: hey, where are you from? Seen it before; climb into the sky and race you till dawn, except celestial fine china never tires–but you do. You’re looking to the main event anyway: the Milky Way.

But tonight the Milky Way is part skim: atmospheric crud, even seven miles high, and you’ve got bad seats for the whole night show. What the hell, find your friends–Orion, never lets you down; Cassiopeia, vain beauty like you even looking at her, Ceres, you dog, and you, your jet flashing like a pimpmobile from below, insignificant from above. It’s a celestial tailgate, but you’re fake, manmade and only flying for now. But still.

Once it’s night, it’s just dark. Sure, we have the wubba, the blankie, the 14-satellite good to fifty feet GPS accuracy, and the guy in the left seat, keeper of the algorithms of gravity and lift and flight like the atomic clock that says when and how you fly and land. Because unlike the days sailing the night–you’re not really part of the heavens: visitor parking–and there’s a limit.

That’s okay. The non-stop must stop; it’s not “just flying,” which everything else in the sky does, but rather, “a flight.” And you, flyer for life, guy with the hands on the controls and the deliberately silent, taciturn “you’ll never get anything out of me” recalcitrance yet flying for all the years of your life, there is this. All of this; and you’re one lucky son of a bitch every time your feet leave the ground and the night sky lets you fly anyway.

When it’s all said and done, and you’re slipping through the terminal headed for home, and others wonder about your sly smile, you can’t help but think to yourself, how could I not?

But nobody would “get it,” really, so why say a word? Better just leave it at that.

A Flight Attendant’s Story

What is a career as a Flight Attendant like?

The lifestyle, the experience, the passengers, the flights:

JetHead Live goes one-on-one with veteran flight attendant

Carola Shroeder-Delong

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Airport Smackdown: Jethead vs. LaGarbage

What better to beat the blistering heat of a Jethroplex summer than a float in your own ce-ment pond? You bid the later-in-the-day flights and you’re senior enough to hold them. That means the morning run–helps you sit still for the 6 or 7 hours you’ll be in the air–and an early afternoon swim. Then, reality check waiting on the iPhone:

You knew that. LaGarbage today, tomorrow too–then LAX the next day. That’s your work week. Get ready.

That’s the current radar picture in the New York metro area. The stuff just north of Tom’s River will be a problem if it doesn’t move out to sea. You can tell there’s a front line between Jersey and NYC somewhere–just look at the temperature difference. Cold air slipping under warm air produces big boomers, and it doesn’t take much of that to disrupt the inbound flow to Kennedy, Newark and of course, LaGuardia. Shrug. Deal with it when you get there–but prepare for it before you take-off: more fuel.

Of course, that’s a double-edged sword too: LaGuardia is a short runway with virtually no overrun on either end–just Flushing Bay. No, it’s not as extremely short as Burbank, John Wayne-Orange County or The Dreaded 33 in Washington (5,000′). But it’s short enough–especially if it’s wet–to make landing weight important. DFW: 13,000 feet of concrete, overruns and clear zones beyond. LaGarbage? A friction overlay on the end of 22 and 13, (wanna test that out?) murky water everywhere else.

Preserve your options: arrive with enough fuel for holding and a go-around. The 737 is a good stopping jet–as is the MD80–and the 737 is very stable on approach. No big worries about airspeed control or pitch.

Confer with Flight Dispatch: they have you flight planned in the mid-thirty thousands because of previously reported chop. Fine, but we’ll check ahead en route and decide if we can’t cruise higher and save more fuel. Plus, our route will arc north, then east, picking up more tailwind as we go. Should put us over upstate New York fat on fuel.

Board 160 passengers. Preflight. Taxi out. Climb.

Life settles down to cruise: fuel flow, ETAs, routing. As expected, the ride is reported smooth in the low 40s by aircraft there now, so we climb and save more fuel, plus put ourselves above most of the weather trying to build itself into the stratosphere from the sun’s climbing radiance.

Radar watch is beginning to turn up signs of the frontal clash converging on the northeast. Super radar–good picture out beyond 300 miles, has it’s own GPS so it knows where all topographical features are and screens them out of the radar image. Good to be sure that what we’re seeing is nothing but weather.

Lunch? Dinner? Whatever–it’s the last food you’ll see today. Everything at LaGarbage will either be closed or out beyond security, which you don’t have time for: they’ll be clamoring to board 160 passengers outbound as soon as you get there. Speaking of which, within an hour of landing, we can get the current weather at LaGuardia and print it out:

Fine. Planning on 22; landing south and into the wind, no real storm threats or complications. Set up nav aids, discuss the approach with the F/O. Verify the runway in the Flight Management System (FMS) and the Heads Up Display (HUD). Validate all of the altitude and airspeed restrictions on the arrival.

The FMS begins its backward countdown of miles to go and upward count of vertical velocity required to satisfy the arrival restrictions. Cool?

Not so fast. Just checking onto a new frequency and you hear holding instructions being given to some unlucky aircraft. Now, that either means someone south of you (Atlanta? Philly?) or someone north (Boston?) has an inbound backup. Or–it’s New York Center airspace that’s enjoying a traffic jam at altitude. You bring up the holding page on the FMS display. Here it comes.

“American 738, hold west as published at MIGET. Expect further clearance at  0115.” Figures. Well, okay–holding endurance? Like you haven’t thought of that already. At altitude, we’re at an incredibly low fuel burn.

We can loiter for the better part of an hour. One thing about EFCs (Expect Further Clearance) you can count on is–you can’t count on them. So plan accordingly. On your side is your altitude, fuel flow and fuel reserve. The jets cruising lower enter holding there and burn more fuel as a result. Set up the entry and the hold:

EFCs are a best guess by Air Traffic Control, but they can be very pessimistic. Even if you can’t hold as long as they predict, you can hold till your endurance runs out and you need to bingo (divert to your alternate). Some pilots I know like to “Go Ugly Early:” if you think there’s a good chance you’ll have to divert, beat the rush for fuel and a turnaround at the divert station.

I’d rather stay high and slow and see what shapes up. We all still divert when you reach Bingo fuel, it’s just a difference in strategy.

New York Center is offering “Rockdale,” a navigation point north of  LaGarbage and in Boston Center’s airspace. Get released from holding immediately and approach from the north is the deal they’re offering, and some jets are taking it. I don’t think so; we have a good, high altitude perch here with a low fuel burn. Rockdale requires a lower cruise, inevitably, with higher burn–and no guarantees when you get there. Sure, maybe Boston Center has less aircraft but you still have to eventually get sequenced into new York Center’s flow.

It’s like switching lines at the grocery store: pick the short line and someone will need a price check or will have a zillion coupons to verify. Meanwhile, some jets below are starting to Go Ugly early–Philly’s going to be a mess. And the winds are shifting at LaGarbage–they’re switching landing runways:

Refiguring the approach is not a big deal. But it’s a bad sign: runway changes take time and lead to a huge backup on the ground at LaGuardia. Plus shifting winds mean unpredictable weather due to frontal passage. Alright, plan “B” is the runway 4 approach. Reprogram the FMSs, the courses and the nav radios.

Holding is eating up fuel, which is actually easing the stopping distance–but check it anyway. And use the chart for a wet runway while you’re at it. Figure on the worst case and the most Autobrakes, say 3 or maybe even max.

More jets at the bottom of the stack are heading for Philly; we’re still sound fuel-wise. Patience.

Finally! Released from holding, cleared downline. Do the numbers: what fuel will you arrive with but more importantly, assuming a go-around at LGA, what will you land with at JFK (that’s the plan) after? Numbers show actually about a 1-2 thousand pound surplus. Perfect.

Now we’re committed–not going to climb back into the enroute sector (too much fuel burn). And now the glass shows what the radar has been painting.

The ugly blotches here are actually the towering cumulus we’re sinking into here:

Already have the crew strapped in, all passengers down. Actually, the bad weather is a relief in a way: everything slows down as radar separation is increased. Plus, the approach is a straight-in, precision approach rather than the hairpin visual approach that is officially called the “Expressway Visual:”

Lots more fun from a pilot standpoint, but definitely more hectic. Finally, the wide swing to finally. Configure. In the slot: altitude, airspeed, configuration, glide slope, localizer.

Minimums: see the runway, land carefully; immediate reverse.

Now, the elephant walk to the gate. Park.

No time for relaxing–it all starts again in 50 minutes, outbound with another 160 passengers impatiently waiting to board. The inbound holding and the LaGarbage ground congestion has already set us behind schedule, and passengers have connections to make at DFW.

That’s the workday–only another 1300 air miles to go. Let’s get to work.

Summer air travelers, beware: he’s out there!

Summer air travelers, beware: he’s out there.

I mean that guy. The one who will make your travel a little less pleasant, probably unknowingly, but still.

For example, cruising at 40,000 feet northwest bound, the cabin interphone chimes. The First Officer and I exchange glances that ask hot, cold, or stupid? It’s too soon for crew meals—that’s where we’re stupid for eating them, but it’s something to do—and only minutes ago someone called to say it’s too hot in back.

Traditionally, within minutes, one of the other four Flight Attendants who don’t seem to be able to talk to each other will call and say it’s too cold.

But I answer the phone and this time, it’s stupid: “We just found a passport in seatback 30-A.” No, it’s not the flight attendant that’s stupid—it’s the passenger who on some previous flight for some odd reason decided to stash his passport in the seatback pocket.

Before our flight, the jet had come in from JFK. Maybe an international arrival, and now someone is enroute somewhere without a passport.

That’s where you come in: you’re in line at Mexican Customs in Los Cabos, and you’re sweating like a fat lady in a vinyl chair, waiting, waiting, waiting—because the guy ahead of you in line talking to the taciturn Customs agent is suddenly aware that he doesn’t have a passport. Your vacation is on hold just a little longer because like me in the super market, you got in the wrong line (“Price check on lane seven!”) while passengers to your right and left are breezing through and claiming their luggage (and maybe yours), heading for the beach.

Sure, it’s going to be worse for him—without a passport he’s not getting back into the United States without a major hassle and, you hope as payback for your delay, a strip search. But the lingering question is, why would anyone put anything of value in a seatback pocket on a plane?

But you’d be amazed at what you’d find back there after a flight. Well, what someone else would find back there: I’d sooner stick my hands into a trash can in a crack den than risk the snot rags and barf bags or kids’ diapers or half eaten ham sandwich that will be stuffed in there.

 

Still, people for some odd reason nonetheless sit down, empty their pockets, stash wallet, iPod, keys, camera, travel documents, passport—you name it, into the seatback pocket as if it were their glove compartment on their family car (okay, there may be a ham sandwich in mine, I admit).

Never mind the hassles going forward to recover a lost item, a headache made all the more difficult because the jet will crisscross several thousand of miles before the discovery of a missing item is made (call the lost and found in Seattle, Chicago and New York). The important thing is that the Stupid One is delaying your vacation.

And unbeknownst to you—he may already have delayed you. Remember sitting at the gate well past departure time? I can’t tell you how many times five or ten minutes from pushback to a resort destination in Mexico or the Caribbean when the agent steps into the cockpit and says “we have a problem.”

Let me guess: someone confirmed on the flight is in a bar somewhere starting on the umbrella drinks and about to miss their flight to the actual resort. Why? Because they can’t read a ticket? Don’t know their own itinerary? Can’t do the math on a time zone change? Are intellectually low functioning and were finished off by the TGI Friday’s Bloody Marys in the airport bar?

Doesn’t really matter. The point is, if they’re not on board we get to sit at the gate while the ground crew sorts through the cargo compartments crammed with the luggage of 160 passengers to pull their bags off. That takes a while. You get to wait, I get to wait, both of our days becomes a little longer.

Yes, it’s the lowest common denominator that dictates when we leave and when you arrive in paradise.

But there is justice in the situation, as I witnessed once at a departure gate as I waited for my inbound jet. Airport police officers had pulled a couple off to the side as passengers boarded a jet for Cancun.

Apparently the man and woman had been to the airport bar, and the man had clearly had a few too many. Federal law prohibits the boarding of any passenger who even appears to be intoxicated, and the airline agents had done the right thing: when in doubt, call law enforcement to sort out the situation in accordance with the law.

Sorry ma’am,” I heard an officer say as the man was being detained, “he’s going to be placed under arrest for public intoxication.”

I couldn’t hear the exact back and forth between the steamed woman and the officers, but in the end, it seemed the officers weren’t the cause of her anger: she grabbed her boarding pass, shot a pointed glance back at her handcuffed partner—then boarded the flight.

Just as well: he’d probably realize in the Customs line in Mexico that his passport was missing anyway.

After the storm: fly home–but not so fast.

After the divert to Wichita Falls, time to gas and go: Flight Dispatch says DFW is accepting arrivals. That’s all we needed to hear–we’re refueled and refiled with Air Traffic Control. As soon as we’re released by tower, we’re in the black night and headed south to DFW at 280 knots.

Would be flying faster, but 280 is the best turbulence penetration speed and though the ride’s not overly bumpy, the latticework of cloud to cloud lightning straight ahead promises roughness. We’re making a beeline for one of the four arrival corner posts for DFW at 10,000 feet.

Things will happen fast on a 70 mile flight, and the First Officer is flying: he’s sharp, and that allows you as captain to oversee all of the preparation, the checklists, the navigation and most importantly, the radar. Approaching midnight, we’re now 12 hours into our pilot duty day, but regardless, there is still the same roster of tasks to be accomplished–and they don’t care how tired you are, they must be accomplished correctly.

Getting a good look at the current radar sweep and things look ugly. The cells have broken up and are scattered like mercury all over the place. The DFW airport arrival information is automated: weather, winds, runway–all printed out from the on-board data link printer. The DFW info says landing south–so you set up frequencies, courses and descent altitudes in both sides of the Flight Management System, as well as both pilot panels. While he flies, you brief the approach.

Have to swing wide around storms–request a descent to get below scud blow-off you can’t see on radar, but which you detect because it’s blocking the pattern of ground lights you know should be Denton. As soon as we begin descent, the master caution light glares in front of your face, along with a pressurization clue. A quick glance at the pressurization control panel above the F/Os head shows we’re holding cabin pressure fine, it’s just that we never reached the programmed cruise altitude and the computer is confused.

“Off schedule descent,” you say, punching off the warning light. Reset the cruise altitude to 5,000, which is lower than where you are, to let the computer recalculate and catch up.

“Radar vectors to 35 Center,” says the air traffic controller. Dammit–we set everything up for a south landing per the DFW info.

“ATIS says DFW landing south,” you say, making sure there’s absolutely none of the annoyance you feel in your voice.

Pause, wherein you can imagine the controller saying to someone the ATIS is wrong. “I’ll check on that, but plan north.

Redo the courses, rebrief for the F/O, reinsert the proper approach in the FMS and extend the centerline for intercept. Complete the checklist down to configuration, validate the Heads Up Display Data. Staring at the lights of The Ballpark in Arlington miles south, doing the math on descent rates versus final turn altitude based on a left turn thereabouts. Looking good.

A loud snap as the autothrottles kick off. “I’ve got them back on,” you say, reaching up to reinstate the system. F/O nods, concentrating on flying.

Now ask yourself why they tripped off. No failures annunciated–they wouldn’t have reinstated with an internal failure. And it’s not that choppy. Has to have been a power interruption. Glance up–sure enough, there it is.

The left generator bus source is gone. Is it the generator or the bus that’s failed? Regardless, we’re flying with only one electrical source–the right generator. Not good.

First instinct is to start the Auxiliary Power Unit (APU), a small jet engine in the tail that can provide electrical power and pressurization air–but wait.

If the fault is in the left electrical bus, adding the APU generator could either cause a fire, or take down the APU generator. Be patient.

Although you know the right generator has assumed the power load–so the bus must be okay–why take chances?

“We’ve lost the left generator,” you say, reaching for the Quick Response Handbook. “I’ll take care of it. “F/O nods.

The procedure confirms what you deduced. Within a couple minutes, you have the APU running and power restored. Follow the QRH procedure exactly; better to have two electrical sources–if you’re down to one, if it fails, it’s going to get dark and ugly: flying with limited instruments and systems on 30 minutes of battery back up. In the weather, at night. We can do it–but would rather not.

Left base turn from an angling downwind. Mike’s doing a good job–he sees the bad angle and is slowing and calls for dirtying up with flaps and gear. The runway’s coming into view on my side. Good altitude and speed; the intercept of glideslope and course will be fine.

Tower calls the winds “130 at 18.”

Dammit. The limit is 15. With the 50 degree offset, we’re close. Legal, but you don’t like flirting with limits. Even on a long runway.

“Continue,” you say to Mike’s inquiring look–he’s done the math too. But you’re just about decided to abandon the approach. But no need to rush anything. Rushing is never good.

“I’ll rebug you to 40″ you say, changing configuration as required by the tailwind, “and brakes 3.” He nods.

At a thousand feet, it’s clear that the tailwind is unstable and variable–you can tell from our ground speed versus the airspeed.

No good. “Let ‘s take it around,” you say. He nods, adds power–the descent stops.

“Here comes flaps 15,” you recite the litany for him,”positive rate, gear coming up. Missed approach altitude set.”

“American 245 is on the go,” you tell the tower.

“Fly runway heading, maintain two thousand,” says the tower.

Fine; nearly there–reset the throttles from N1 to speed, reset both FMC from climb to capture. Reset both course windows and MDA–because we’re going to land south. Reprogram the FMS for the 17s.

“I’m going to teardrop you out to the east, then bring you around for a final to the south,” says the controller. “Can you do that?”

Eyeballing the radar: nastiness to the northeast, but there’s some room.

“Give us five miles,” you answer. No need to rush–make this correct, hit every step. F/O nods. “Then turn us back in.”

Slowing, getting dirty. Left sweeping turn.

“Do you see the runway?” asks tower. You do–you give a thumbs up to Mike. He nods.

“Affirmative,” you answer.

“Cleared visual approach, cleared to land, 17 Right.”

Confirm the Right runway freqs, MDA and courses set. “I’ll bug you back up to 30,” you say, changing configuration again: don’t need a whole lot of drag without the tailwind and with a possible wind shear. Mike nods.

Glideslope is rough. You’re on a hair trigger to go around again–there’s plenty of fuel to hold or go north to Oklahoma City or south to Austin. Be alert, be patient.

Increasing wind; good sign–but it has to stay within controllable limits. Mike’s doing a fine job wrestling the jet onto glidepath. The Boeing is a steady machine–an MD80 would be a bucking bronco in this.

Below 500 feet–you’re call: it’s stable enough, we’re good. If Mike wants to go-around, we sure will, but we’re good.

Over the threshhold, Mike puts it down; speedbrakes deploy, he yanks in full reverse, the jet slows.

“Nice job,” you say, taking over as we slow to 80 knots.

After landing checklists, taxi in. Careful, do the job right all the way to the chocks. Engine shutdown.

Passengers deplaning, our shutdown checklists complete. You’re writing up the left generator in the maintenance logbook, a mechanic is already on the jetbridge waiting.

“You can take off, Mike,” you say, “I’ll finish up here.” Meaning you’ll do the final “after all passengers have deplaned” checklist items to power down the aircraft. That’s a courtesy you do–you’re the captain, you leave last. He did a great job tonight–respect that.

We fist bump, he leaves.

You finish up: packs off, recirc fans off, cockpit power off. Grab your bags. Slip out of the gate area past the 160 passengers who have no idea what transpired between Wichita Falls and their safe landing a few minutes ago. Nor should they–that’s what they pay you for.

Fresh air feels good, outside waiting for the employee bus to the parking lot. Nearly 1am, got to get home and get some rest–flying again tomorrow.

Summer Storms, Airline Flight, and YOU as Captain.

Well that’s going to be trouble, your air sense tells you as you wing westbound.

Because you have to turn around and come back once you reach LAX–and this stuff, you can feel it: it’s growing. In a few hours, it will stand between you and “homeplate”–DFW for you–and it will be your job to thread the needle between, above and around the towering wall of what will be full-blown thunderheads by the time you return.

But the weather-guessers say the storms will stay south and west of the Jethroplex, right?

Yeah, my ass. Sorry–been fooled before. Now, we deal with gut feel and radar. Forecasts? Farther out than a couple hours–pretty well useless. Keep flying.

LAX, first stop: got to have a cup of the strong Brioce Bakery coffee. Kind of crave it flying to LAX. Westbound passengers happily herding off; First Officer about his business on the ramp, catering, cleaners. You?

Stout cup of Brioce and radar, your best friend. Which helps you set up your next best friend: jet fuel.

But here’s where your air sense–and 17,000 flight hours–comes in: the storms forming up and marching west to east aren’t really a front passage. Rather, they’re a boundary collision that the cold front is barely strong enough to move. Those storms will stagnate wherever they form–my best guess–so there’s not going to be a quick close-then-open, 40-50 minutes of holding.

Hedge your bets: approach from the northwest in fact, route north over Albuquerque and see if you can beat the frontal passage, or be positioned to slip in immediately after. Plus, from behind the squall, all of your divert options will have a clear path. So in this case, northern route, an hour of holding fuel, see how it plays out.

The first round of bad news comes up on the data link printer in Arizona: “0300 DFW tempo 1ovc tstm lgtctcctg 34012g25 29.77 prsfr.”

Duh: “airport expecting one hundred overcast around 10pm in thunderstorms lightning cloud to cloud, cloud to ground; winds from the north gusting to 25, surface pressure falling rapidly.”

Trouble in front of the front. Cross the Rio Grunge eastbound, nice tailwind rocketing the aluminum tube across the ground at 500+ miles per hour.

My F/O is smart, sharp, quick. A good asset in forming a plan, then a backup, then another. I like options. I choose my words carefully: “Hey, you want any coffee? I’m buying?”

I like the way Angela makes coffee, the old-fashioned DC-10 technique: a splash of club soda on the bottom of the pot before brewing–eases the acidity, gives a smooth flavor. Hell, no rush here–I hate redoing stuff. The radar picture won’t be too well defined until about 300 miles out, even better at 160. Have a cup of Boeing brew and relax.

Okay, now we’ve got something to work with. Did I mention how much I love the 737-800 radar? It has its own GPS system, always plotting where it is–and it knows the terrain everywhere it finds itself and miracle: it screens out ground clutter–and does its own tilt for each range. What you see is what’s there–how cool and smart is that?

This picture is looking southeast. The blob over HIKAY is the nasty storm cell headed for the airport. As I figured, we’ll either beat it, or the airport will close–and it did as we approached 100 miles out. We expected that.

The good news is that we’re assigned a holding pattern over Wichita Falls. Sheppard has a couple of long runways and jet fuel available. Once we’re established in holding at 33,000 feet–a good altitude for fuel economy–I call the Sheppard tower on another radio: how late are you open tonight? How late is the fueler open?

Eleven o’clock for the tower, all night for the fueler. It’s just after 10pm. We’ve got fuel for 40, maybe 50 minutes of holding, then we need about 4,000 pounds to fly north to Oklahoma City.

But we’re right on top of Wichita falls/Sheppard. I can see it–perfect weather. No additional fuel for the divert–we just spiral down.F/O concurs. We start setting up navaids, approaches.

Our holding racetrack--right over an excellent divert spot.

DFW approach updates the airport re-opening projection: midnight.

The mass exodus begins from various holding stacks because no one has that much loiter fuel. Most on the north side are heading for Oklahoma City.  “Put Wichita Falls on request,” I tell the F/O, as we continue all divert prep and logistics with our dispatcher in Fort Worth.

We exit the holding stack northbound with a descent clearance, all of the divert notifications and nav system reprogramming done, approach briefed–we’re way ahead. The winking lights of two jets above us in the pattern suggest what I’d be thinking if I were them: “Smart bastards–first into Sheppard, first for fuel, first out.”

Yup.

Sheppard Approach: “Plan runway 33 center.”

Me: “Unable.” The center runway is 150 feet wide; our wingspan is around 130. The left runway is 300 feet wide–but the Air Force is using it for night traffic patterns in my ex-girlfriend:

Tough darts, wingnuts: when it was me in the Air Force flying the White Rocket, I’d have said tell the civilians to get lost–we’re busy here. Now, with 160 passengers and a crew of 7 on board, I think differently.

I’m doing the math, checking the descent rate and speed and distance–it’s all coming together nicely, “in the slot” as we say. Over the threshhold, follow the HUD cues projected before me on the glass; little narrow-gauge skid marks from smaller jets slide under the nose, then touchdown.

Clear the runway, set the brakes for a minute–whip out my cell phone and call the fueler, “Landmark Aviation.”

“How much fuel do you need,” asks a friendly voice. We have 5,800 pounds on board, I’d wag 3,000-4,000 to get to DFW, 3,000-4,000 more for delays. Plus some more thousands for peace of mind and the unexpected, two factors that usually don’t work well together.

“We need 12,000.”

“No problem, taxi on down.”

Tight maneuvering on narrow taxiways and a small transient ramp, but slowly, carefully, watching the wingtips–we park. I see the lights of two other airliners approaching from the south. Hah! The fuel truck is already here.

First Officer is outside, doing the exterior inspection. I’m on the phone with dispatch for a clearance plan, on the radio with tower for a proposed launch window, then with DFW approach for an expected route, then the phone again for current DFW weather.

My fuel guess is pretty good: dispatch wants us to have 15,000 pounds of fuel–we have 17,500. I love jet fuel.

Me signing for six tons of jet fuel.

Behind us, a Super-80 waits, an Airbus waiting behind him. I chat with the MD-80 captain in the quaint Wichita Falls terminal–he needs to have flight plan faxed to him; we printed ours on our on-board data link printer. I considered for a moment suggesting the dispatch send his to our jet, but I’m not even sure that’s possible. And we’re ready to blast off.

Supposedly, the terminal folks are on their way back and they’ll fire up the FAX machine for him and his 140 passengers. Too bad you ain’t on the Boeing, I thought but didn’t say.

Carefully, point by point, we check our route, then our performance data. Never mind that it’s nearly midnight, 11 hours into our workday–every single detail will be checked. I will see and he will crosscheck every number put into the performance system.

We start engines, a ground man pulls the chocks and salutes: clear to go.

I have a better idea. We sit with brakes parked and accomplish all pre-takeoff checklists so that I don’t have divided attention taxiing out over the mini-sized taxiways.

Tower clears us for take-off. One last check of numbers–the runway, the rotate speed, the weight, the power setting, all check out. Stand up the throttles, all exterior lights on, punch the take-off power button on the throttles and she leaps forward with a growl.

Off the nose, black sky, more storms; cloud to cloud and cloud to ground lightning weaving a brilliant latticework to the south, where we’re going. Dead ahead, more spot decisions, plans, backups, numbers, radar and ultimately, maybe a cup of coffee to go for the drive home once we navigate the weather gauntlet.

But nothing’s set in stone; we’ll just see what’s what when we get to DFW. The coffee and DFW will just have to wait, but I’m patient, and careful. All in good time–despite all pressures to the contrary, all passenger and crew urgency, fatigue; I tune it all out. Every step carefully, thoughtfully–that’s what summer flying is all about.

Quite a light show in the DFW terminal area, and the hurdles spring up one by one, then in droves. Weird, but I kind of like the challenge. But that’s another story.