Archive for airline

Passengers Removed for Non-Compliance: A Pilot’s View.

Posted in 9/11, air travel, airline industry, airline pilot, airline pilot blog, passenger, passenger compliance with tags , , , , , , , , , on June 10, 2013 by Chris Manno

Kicked off: 100 Jewish students were asked to leave an AirTran flight headed for Atlanta from New York last Monday

You probably read the headline, which made the news more because of the students’ baseless allegation that they we’re removed from their flight because they were Jewish. (Read the story: click here)

But let’s go beyond that smokescreen and look at the real issue from a pilot’s viewpoint–because it was a pilot’s responsibility to have them removed for non-compliance with crewmember instructions.

There are two issues here: electronic interference from handheld devices in flight, and equally important, compliance with federal regulations and flight crew instructions. First, let’s look at electronic devices and their possible effect on a flight.

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Let’s go to the heart of the matter: landings. Why? Because this is the phase of flight during which the instrument guidance is arguably to most vital: you’re dealing with limited or practically speaking, no visibility as you attempt to land (versus taking off, when you’re climbing away from the terrain) and are therefore very dependent on your instruments for crucial guidance about pitch, roll descent rate and altitude.

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Pilots are dependent upon the information gleaned from an array of very sensitive electronic signals generated both on the ground and on board, which provide critical safety and navigation parameters for an approach. Would a handheld device somewhere in the cabin affect these signals or worse, put out signals of it’s own that would interfere with aircraft systems?

Engineers say “maybe,” which is secret engineer (god love ‘em, they’ve built us some fantastic air machines) code for “we can’t rule that out.” Do you as a passenger want that “ruled out” as your flight approaches the concrete on instruments at 160 mph?

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A typical counter argument we often hear is this: “Sure, fly-by-wire (meaning, no direct cables to controls but rather, electronic servos) aircraft like the Airbus could be susceptible, but your average passenger jet actually does have cable controls, which are not subject to electronic interference.”

But the problem is, even those aircraft with direct control linkage, when operating on autopilot, are then controlled by servos that are susceptible to electronic interference. A stray signal can–and has–created a spurious autopilot input and when aircraft (fly-by-wire or control cable) are within feet of the ground, that interference can be disastrous.

Big picture answer, from the pilot perspective: we work hard to eliminate all variables in the safe approach to poor ceiling and visibility landings. We HAVE to ensure the validity of the data that substitutes for our own visual cues in order to land in marginal flight conditions, or we simply can’t–or won’t–land.

Which brings us to issue number two: compliance with federal regulations and flight crew instructions. And let’s get back to the youth group in question. Complaince is a binary–you either do, or don’t. There’s no room for “we think it’s okay to have our cellphones on in flight–so we won’t comply.”

They clearly don’t understand the binary nature of compliance or more importantly, the equally black and white nature of my options as a pilot, given the circumstances: I have to ensure the flight is operated in full compliance with all federal regulations (“cell phones and personal electronic devices off for taxi-out and take-off”), just as I have to–as noted above–be confident in the integrity of the instrumentation upon which I base our ability to safely fly.

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To make matters worse, albeit simpler, in today’s air travel environment, the issue of compliance is even more cut-and-dried than ever. Used to be, if we had an non-compliance issue, I could personally go back and explain the situation and gain the compliance we need to satisfy the ironclad regulatory and safety requirements mentioned above. Those days ended on September 11th, 2001. Now, pilots will by regulation (if not common sense) stay on the flight deck and simply enforce whatever the cabin crew requires to ensure compliance, period. Rule one in that dilemma is don’t take off with a problem you don’t want to handle again in the air or on landing.

There again is the simple binary: comply, or don’t fly.

Student group boarding the AirTran flight in Atlanta.

I don’t wish the kids involved in this incident anything other than better experiences in the future, although given the regulatory and safety explanations above, I can’t find it anything other than disappointing that some of them would try to make this an ethnic or racial incident.

In fact, summer time is all about student travel, often in large groups, and most are very well-behaved. I’m glad to be taking them on the first or last leg of their adventure. But maybe the primary lesson that needs to come before–and during–the educational experience is one regarding mandatory compliance with legitimate instructions: comply, or don’t fly.

And now they know why.

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Tales From The Flight Deck

Posted in airline, airline industry, flight, flight attendant, flight crew with tags , , , , , , , , , , , , on April 23, 2013 by Chris Manno

dc10 frontBack in the day, you’d slide that DC-10 electric seat forward in the copilot’s position and hunker down for the long haul: 9 hours from DFW to Paris on a good day with favorable winds. But more than flight time or miles or fuel flow and track routing, pacing was the order of the day: you’re going to be sitting here all night–don’t be in any rush to do anything.

That was over twenty years ago–closer to twenty-five. And the captains in those days had at least that many years with the airline in order to have advanced seniority-wise into the widebody left seat ranks, rarified air in any airline. So we’re talking what–a half century into the past, into the flight memories and aviation lore to be shared in the cold, dark, midnight sky over Greenland and the Atlantic?

Always liked flying with Bob C., now deceased, but who in those long hours at altitude would relate memories of flying wing for Iven  Kincheloe over the Yalu River during the Korean War. Barely hanging onto his wing, trying not to get killed . . . he was a madman . . .

connieBut tonight’s story hour would come from a different source. Dick B. had flown Super Connies for TWA before quiting to take a job with my airline when I was still in pre-school. “A better deal,” he’d always say, “although flying plumber on the Connie was a heck of an education.”

Plumber. Or, in more correct parlance, flight engineer. Back in the fifties, he’d say, the airline biz was a whole ‘nother animal. Of course, we all still say that: when were you hired? Ninety-one? Well, all through the eighties this airline was a blast . . .

Still, even with a grain of salt or two, the Kinchloe or Connie stories were a welcome relief from the doldrums of midnight cruise across the pond.

Tonight Dick was holding forth about the early Connie days, back when the Cold War was heating up; the days when a lot of guys like Bob were just out of the Air Force after the post-Korean War draw down. Guys like Dick had never served, so he’s been able to spend his early years on the engineer’s panel instead of hanging onto Iven Kinchloe’s wing for dear life.

Those were the days of Kruschev bellowing about the demise of democracy, and Sputnik, and the nuclear standoff. In the midst of it all, both countries at least made a show of diplomacy. That’s where Dick came in.

Besides the well-known “red phone” from the Kremlin to the White House, other lesser gestures intended to defuse the Cold War took place as well.

aeroflotAeroflot would be allowed one flight a day into “Idlewilde Field”–later renamed Kennedy International–in New York City, and one U.S. carrier would be granted a landing slot in Moscow. A small but meaningful attempt at detente. The U.S. flag carrier granted this Moscow route was, of course, TWA; and the aircraft making the maiden flight was the Super Constellation. On board was one very young, excited flight engineer named Dick.

It was common knowledge that the Aeroflot aircraft would be packed to the gills with spying equipment like cameras and other electronic data gathering devices. Maybe that’s why Kennedy was chosen as the landing base by the U.S. State Department: nothing to overfly, no way to take spy photos out there in the Long Island hinterlands.

But in the spy vs. spy paranoia of the Cold War, the Connie crew just knew they’d be spied on once they landed in Russia. So, Dick told us, when the crew reached their layover hotel in Moscow, they made a pact: they’d all search their rooms for the listening devices and spying equipment they knew had to be there. Dick tore apart his room and found nothing–but in short order, his phone rang: the lead flight attendant had found a mysterious metal canister under her bed.  Aha. Be right down with my tools.

The good flight engineer grabbed his tool bag and hustled to the flight attendant’s room, already packed with the captain and the rest of the crew, with the bed shoved aside, mysterious, gleaming canister in the center of the floor.

Carefully, using a crescent wrench adjusted for the odd caliber of the nuts on the bolts ringing the canisters, the engineer removed each bolt carefully. Suspense built with the last bolt . . . deep breath, lift the canister . . .

Nothing.

But within minutes, there was an angry voice at the door, fists pounding, and footsteps rushing down the hall and towards the room. The crew prepared for the worst.

kgbInstead, it was the maitre d, enraged, plus the hotel manager. As it turned out, the flight attendant’s room was above the main dining room. Instead of disabling a sinister spy device, the crew had unwittingly removed the anchor plate for the chandelier in the dining room.

Oops. maybe Kruschev was right–maybe Americans were the real crazies, despite the world famous pictures of him pounding the podium with his own shoe at a televised news conference. And my question, though I didn’t ask, is whether the red phone on Eisenhower’s desk rang shortly afterward, with a demand for payment for one smashed chandelier and maybe a buffet line.

But those days, and those pilots, are now long gone. Now, in the left seat, it’s pilots like me remembering them, but also our own early days with the airline and the adventures that span thousands of air miles.

And when it gets dark, and quiet, and dull on the flight deck at 41,000 feet a thousand miles from anywhere, it’s time.

Did I ever tell you about that time in London when the police picked up the entire crew walking down the middle of the street at 3am?

And so it goes . . .

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How Big is the Sky?

Posted in airline, airline delays, airline industry, airline pilot, airline pilot blog, airline pilot podcast, airline podcast, airport with tags , , , , , , , , , on April 13, 2013 by Chris Manno

cockpit panoThe cockpit is a solemn place in the pregnant pause between preflight and pushback. Always, like a deserted island where everything’s already been said: checklists done, preflight complete, systems verified, amen. Plenty more details and decision points ahead, but nothing to worry about now, because the litany of procedures, numbers, actions, maneuvers and control inputs are etched in your mind like an inscription in granite. Thinking about the details is unneeded; knowing what’s to come and when is like running a hand over the inscription without reading the words–and that’s enough for now.

“You have a visitor,” the number one flight attendant breaks the reverie, ushering a school-aged boy into the cockpit. He looked to be maybe seven . . . eight? Dutifully wide-eyed behind thick glasses, a woman–must be his mom–hovering behind.

“C’mon in,” you say. “Are you the new copilot?” You jerk a thumb toward the F/O. “Because he’s pretty useless. You can do a better job–you ready?” Covertly, F/O gives you the finger. You smile.

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The young man shakes his head in silence. “Go ahead,” mom prompts. “Ask him.” Then she adds, “He’s usually a chatterbox; loves airplanes. I think he’s a little overwhelmed.”

Good thing I’ve been such a smartass–that doesn’t help. “Sure, ask away,” you say. Stuff about airspeed? Controls? How we operate systems? He fixes you with a flat stare like he was looking right through you and into your heart.

“How big is the sky?”

Now there’s a question I’ve never been asked. And I’m not even sure how to answer.

“Yeah, Captain,” a smirking F/O echoes, “You’ve spent about thirty years in the sky. Just how big is it?”

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Hard to say. Seen it when it wasn’t big enough, plunging straight down with a tangled parachute, cows below coming into focus faster than I ever wanted. Had to get a reserve chute out before finding where the sky ended and the earth began and even then, hit like a ton of bricks as if both earth and sky wanted to teach me a lesson about leaving one for the other.

38Other times, the boundaries hardly mattered; gravity, the speed of sound–just mileposts on the way to somewhere higher, farther, faster and more furious than anything else in the thinnest parts of the sky. Those times felt like you were bigger than the sky itself, bulletproof and immortal.

But then you’ve seen it, too, when it was too large, swallowing up a past or a future, a passage never to be undone.

Because when it is, the sky is mute but bears the passage anyway, indifferent: coming back? Gone forever, though you thought not.

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There’s a road through the sky for that too. Too big, too far, but crossing the blue was a choice to be borne nonetheless. And if the sky were time, you’ve seen it too short, knowing some folks are making a one way passage . . .

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. . . while others are only now setting out on their first. We’re all in the same sky, big or small as it is. You can ask the question, but the answer depends.

“I mean,” a small voice breaks into the suspended moment of thought and silence. “I mean in case we fall.” Big eyes, in all seriousness, all seven or eight years looking ahead and asking.

You just can’t worry about that. In fact, it wouldn’t matter anyway–we all go where we must, take the sky as it comes, cross it where we can, while we can. With those close to us or alone, however we must. Shepherded by mom today, shepherding his own tomorrow.

At the speed of sound on his own, without wings if he wants (bad idea, trust me), to new worlds and old, forward as we all go through the blue till it dims to black.

Smile. “We won’t,” you tell him. “You won’t, and we won’t. So let’s go fly.”

He thinks about it for a moment, his eyes searching, but not on me; elsewhere, maybe finding a place for the idea, judging for himself the size of the sky ahead of him. Mom gives me a look: what, knowing? Ponderous? Then a smile, steering him by the shoulders back to the cabin.

Couple more minutes and it’ll be time: seal it up, push it back, light the fires and taxi, then take off.  How big is the sky?

Well, let’s go find out.

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Airline Pilot Confidential: The Teddy Bear Incident.

Posted in air travel, airline delays, airline pilot, airline pilot blog, airlines, airport, airport security, flight crew, flight delays, passenger, unaccompanied minors with tags , , , , , , , , , , , on March 23, 2013 by Chris Manno

flashIt’s the middle day of three back-to-back turns–pace yourself.

In fact, it’s the second leg of the middle turn, Dulles International, 7pm–time to get out of town: the elephant walk of international widebody jets commences shortly.  If we can push back even five minutes early, we can beat the line–and the wake turbulence delay.

prflt docsUse the captain’s invisibility cloak: the ability to do most pre-flight planning on the smart phone. Check the weather, the route, the fuel load. Add more fuel. Sign the release with a touch of the screen, then send a hard copy to a gate printer, all from the cockpit. Wait for it to finish printing then slip into the terminal discretely, invisibly, to pick up the paperwork, avoiding the gate chaos directly. Don’t make eye contact, don’t invite hassles, complaints, requests, anything that delays the door slam and brake release to get ahead of the fat boys headed for the runway. Still have to fly to DFW, drive home–then back out to do the turn again tomorrow. Minutes from pushback, be invisible now.

But wait. Out of the corner of your eye, you see it: a teenage girl, on her phone, tense; next to her, what could only be her younger sister in tears. No parents, no adults, just the agent telling them both, “You either board now, or you’ll have to fly tomorrow.” That sends the little one into big sobs.

timer 3Less than fifteen minutes till push. Can you maybe say you didn’t see any of this? But you did.

“What do you need?” you ask the older, maybe sixteen-year-old sister.

She puts the cell phone down for a second, plaintive. “She left her backpack at security.”

Sigh. The agent is looking at you pointedly, his eyes saying we need to board now and shut the aircraft door. But from the tears in the young girl’s eyes, you pretty much guess what’s in the backpack. I consider taking the youngster back through security–but then think better of it.

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We’d have to run to the center of the terminal, down two escalators, onto the train to the main terminal, up two more escalators, then find the security checkpoint that might still have the backpack–then retrace our steps, before departure time in fifteen minutes. Not going to happen.

I catch the older sister’s eye. “You have some ID?” She nods. “Let’s go.” I head off at a fast walk toward the mid terminal; “Wait here!” she tells her little sister, and the agent slumps the message damn you captain. Big sister’s on my heels, asking, “Can we do this?” Just shrug; “They’re not leaving without me.”

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We tumble down the two-story escalator two steps at a time, shoving past others like obnoxious travelers. I envision people watching, trying to figure out why an airline captain in uniform is running away from a teenager in hot pursuit. I also remember the miles I ran that morning before flight.

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Even though the automated voice is warning that the doors are closing–do not delay this train–I do anyway, holding the door as she jumps aboard. “It’s got all her school books,” she says, out of breath. Right: I have a big picture of a fifth grader hauling a load of schoolbooks on spring break.

“No worries,” I say, “It could happen to anyone.” She nods. “Special guys in there?” I ask casually. She smiles sheepishly.

I don’t care: that’s a very real tragedy for a youngster, losing all the stuffed guys that mean the world to them. Not on my watch.

We spill out of the train on the far end, then WAIT: this will take us to baggage claim and out of the secure area–we need the TSA checkpoint! We dash back through the closing exit doors, then push through the boarding passengers and out the other side.

Two sets of identical escalators–both going down. Means we have to rush up the steps–but which ones? “Which security checkpoint did you use?” I ask. She looks confused; they are identical, not sure how one could really know anyway. “Let’s try this one,” I say, rushing the steps.

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We reach the TSA supervisor’s stand. He shakes his head. “No pink backpack here–try the other side.”

Figures. We run the length of the concourse and arrive at the opposite checkpoint. “You’re lucky,” a cheerful TSA agent in a pressed blue shirt says, “we were getting ready to send it to lost and found.”

Identification checked, signatures. She sees me eying her sister’s backpack. “Uh, we need to start putting a nametag on this, don’t we?”

I nod. Lesson learned. It’s confusing, especially kids traveling alone. “I was on the phone with my Mom,” she says, “hoping we could get someone to drive out here and pick up the backpack.”

“No worries,” I say, in my mind’s eye picturing the waves of 747s and A-340s pushing back, lining up for takeoff.  “Anyone can lose stuff at the airport, especially at security.”

We retrace our steps as fast as we can, me feeling the morning miles, my friend feeling and looking relieved. At the gate, she hands the backpack to little sister who still looks mortified.

They rush down the jetbridge to board. I walk, telling the agent “Just charge me with the delay.” He gives me a glare that says I was going to anyway, which I answer with a smile that says I don’t care.

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The elephants already started the parade and we squeezed into the conga line. Sure, I’d have some explaining to do a thousand miles or so west. But no one missed their connection in DFW, no one was unduly delayed; and most importantly, no one’s little world collapsed with the loss of everyone they loved. That, to me, matters a lot.

Because we don’t just fly jets–we fly people. That, and the occasional special bear.

The Pilot Poser: Silence is Golden.

Posted in air travel, airline, airline pilot, airline pilot blog, flight crew, pilot with tags , , , , , , , , , on February 15, 2013 by Chris Manno

You’d only know this if you’d been in the cockpit of an airliner. And I have been–for almost 28 years now.  Over 21 of those years as captain.

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Sooner or later, you’ll have to fly with “that pilot:” the one who is impressed with himself, and more importantly, his impression of himself. The “self” he assumes others see, but in real life, something else is apparent.

Seriously?

Unfortunately, “that guy” craves recognition. May have the awful bumper sticker on their car proclaiming “My other car is a Boeing;” they need to be seen in aviator sunglasses (never owned a pair), have to wear a gawd awful watch the size of Flavor Flav’s clock (flight attendant bride gave me too nice a tank watch for me to ever wear the cliche), and of course, off duty they dress like the calendar says the present year minus twenty. They can be ex-military (if anyone asks, I always answer, “No–I was in the Air Force;” big difference.) or all-civilian types; regardless, the arrested development crosses both borders.

Worse than “the pose” is the time warp they cling to. They’re mired in the “Married With Children” Al Bundy “There I was . . .” thing, yammering on about the glory days (Al was always telling his dusty-ancient Polk High School football team stories) and here’s why it’s BS: even though the median pilot age at my airline is probably 50+, you’ll see the stickers on the kitbag of the military squadrons they once belonged to–even though they haven’t flown a military jet since the pilots now actually flying those jets were in diapers.

“There I was . . .”

Sigh. It’s going to be a long trip. They tend to emphasize appearances, which really only matter in public–which is actually the last place I want to be “a pilot:”  I prefer, as do most of the pilots I respect, to be mostly invisible in public. Here’s where I’d rather be an actual pilot:

IMG_2391Where it actually matters. Where other actual pilots respect you for doing a good job, for knowing your stuff, for being dependable. Behind the closed and bolted shut (thank god) cockpit door, where all that really matters is how you perform.

And at that, too, there’s a further preference:

“Can we have a little ‘shut up’ around here?”

Archie Bunker said it best. There’s just not a whole lot of yapping that needs to go on in flight. My favorite type of First Officer is the person who says little, who concentrates on what needs to be done. Don’t want to be lectured about politics, or harebrained and ill-informed (pilots are always the last to know) investment and stock market schemes. Or, God forbid, religion, which somehow is always associated with extremism, anti-feminism, home schooling and weird “Yearning for Zion” cultism.Odds are overwhelming that there’s an oprressed, decidedly frumpy and tired spouse at home dealing with your plentiful “offspring.”

Want to talk baseball? Maybe. College football? Sure. But please God, don’t trap me on the flight deck with the Rush Limbaugh wannabe who’ll parrot whatever was most recently on NPR (the sure sign of geriatric “lost the will to live”–and think: listening to NPR) as if it were original thought. And labor-management strife? I’ll say it out loud: this is neither the time nor the place . Besides, you’re preaching to the choir. Take it up later with your dog who might not mind hearing you rant.

night cockpitIt’s a relatively small space up in the pointy end–and nothing makes it seem more cramped or the hours longer than a large and ceaseless yap. Captain or First Officer–and I’ve been both–nobody needs to be a blast fence (see “labor-management strife” above), comic foil or sounding board for the other person also locked into the cockpit.

So, outside the cockpit, feel free to go for “the look,” the pose, whether you’re a pilot or not (probably worse if you are–get over it). Walk the walk, yack the yack (NPR and union parrot talk); knock yourself out. But inside, respect the inner curmudgeon lurking in the the quiet, uniformed figure in the other seat. The best pilots, or at least the ones I’d want fly with, are all about quietly doing what makes good air sense rather than yapping about it. And the key word is, quietly.

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Winter Flying: Faith and Defiance.

Posted in airline, airline pilot blog, flight, flight crew, flight delays, jet, passenger, pilot, travel, weather with tags , , , , , , , , , , , , , , on January 13, 2013 by Chris Manno

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I can’t decide if winter flying is is one long act of defiance, or shorter acts of combined faith. On a cold January day with an icy, raggedy ceiling and needle-like freezing rain rasping against the fuselage on taxi-out, on board it’s a steady 75 degrees. People aboard reflect the destination, not our departure point–and act of faith on their part requiring an act of defiance on mine.

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It’s actually a worthy challenge, bringing all of the details to a successful conclusion: flight planning, routing, de-icing, preflight, taxi-out and pre-take-off de-icing. There’s a puzzle to assemble, jagged pieces of holdover times for de-icing fluid, precip rates and types–you know what’s reported, but you deal with what’s actually happening–and it’s up to you to account for the difference. Take-off performance degrades; weight limits based on the restrictions of leaving, but with due diligence to the weather conditions 1,200 miles south.

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Boeing has given us a marvelous machine that will wake up encased in ice, but in a matter of minutes will operate from the ice box to the tropics. Not magic–just a lot of grunt work by a lot of people.

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It’s a lot slower, but more than the temperature is involved: there are more requirements, plus people and machines work slower in the cold. As they should be expected to do, but which often results in frustration for those whose involvement is limited to riding the jet rather than trying to fly it safely. Sorry.

But eventually, we get to this:

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Again, that’s going to be slow, too, by necessity. But be patient: the destination must be worth the trip, right? But inevitably, the factors a passenger plans to escape by air don’t make that escape easy.

Half the battle is getting into the air–where the other half is usually just as challenging. Again, the same crud that you want to escape packs a punch from the surface to the stratosphere. We’ll deal with that, too, at 300 knots, or maybe 280 if it’s bumpy. Already told the cabin crew to remain seated till I call them, when I’m sure we’re in safe, stable air. More griping from passengers, I know, but they’re not responsible for not putting a crewmember through a ceiling panel.

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This is how it might look if anyone checked ahead (I did) so it wasn’t surprising face to face, really. Which looks more like this, and nobody’s getting to paradise till they work their way through this frontal line.

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Eventually, we win: the further south we go, the more miles we put behind us, the weather–and the escape–become reality. You begin to get a glimpse of paradise with your 320 mile digital vision. The 20-20 eyeballs show the passage from land to water, a sure sign of warmer days for 160 souls on board, patient or not.

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Soon it’s all blue, with ghostly outlines below that carve the indigo into brown and green, lush islands poking above the mild, warm seas.

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Nassau, the Bahamas, straight ahead. Power back, begin the slow, gentle glide from seven miles high to sea level. More islands slide silently below the nose. Never tire of seeing the parade of blues, browns, greens; paradise.

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Where’s the snow now? The icy grip of winter? Escape–by the lucky hundred and sixty aboard, each with their own getaway plan, winter runaways we eagerly aid and abet: someone has to break free, to teach winter a lesson.

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A world away, if only but the blink of an eye in a lifetime, it’s nonetheless an eyeful. I’m happy for those who’ll stay, at least for a while.

IMG_1390Welcome to Nassau. For me, it’s a few moments of sunshine and sea air on the ramp while ground crews unload cargo, reload, refuel and get us turned around and ready for launch back to the north. Too soon, in a way, but not soon enough in another: this isn’t my escape–it’s my job.  From which, for the vagabond pilot, home is the escape. Will be back here, back and forth, all winter.

IMG_1388He’s headed home, too, a longer way back, but with a couple hundred aboard not facing the cold quite yet. But likely missing the scenery shrinking below as we climb and arc away to the north.

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So long to paradise, hello radar scan; fuel burn, overwater navigation, peaceful cruise until you face the enemy line you already slipped through once today. Still there, waiting. The sun gives up, slips into the muck and so do you, both promising another trip around the globe another day.

IMG_1391There’s the final act of defiance, or maybe faith: through the choppy, sleet-streaked darkness, at 200 knots, toward the runway you better know is below the 200 foot ceiling.

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Then it’s all about home, after appeasing the winter gods (“We brought at least as many back from paradise–you can ruin the rest of their season, plus make them wistful for the tropics the rest of the year!”) yet again. A healthy respect goes both ways; careful defiance, faithful flight. Starts again tomorrow.

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Un-Pilotish: Just Say No.

Posted in airline, airline cartoon, airline pilot blog, airliner, flight, flight crew, jet with tags , , , , , , , , , , , , , , , , on January 4, 2013 by Chris Manno

STAR TW

Top of descent with a hundred knots of tailwind. You’ve been asking for a descent for the last forty miles with no success, and you know why: outbounds are climbing below you and worse, they’re staying low nose to nose because of what’s been a tailwind for you since the west coast–but which would be a headwind for them westbound.

So it’s the double-whammy: high, and hot; closing on the altitude crossing restrictions are cramping the descent algorithm–there’s not enough “forward” left to to execute a civilized “down.”

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“Cross Fever at 11,000 and 250 knots,” comes the ATC instructions, and I immediately think of a captain I used to fly with in the 1980s who would have, without hesitation, answered, “We can do it–but we’ll have to leave the airplane behind.” Instead, I just say, “Unable.”

I know, I know: we probably could make the crossing restriction, but why play the odds? And if you’ve flown long enough, you know the odds are about 90% that this ain’t the end of the story: the Dreaded Hypotenuse. That is:

STAR TW direct

You’re going to get cleared direct to another point, shaving off the miles of “forward” you were counting on to execute the “down” at a civilized rate–with the same crossing restriction. Last month up in New York Center I heard a commuter pilot on frequency asking for relief on a crossing restriction he had innocently enough accepted fifty miles back: “Can we get relief on that crossing restriction?”

Without missing a beat, NY Center replied, “Absolutely not.” Now who wishes they were a heretic–or wants to leave the airplane behind?

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And there’s the problem: “unable” is, well, un-pilotish. Which is actually not a bad thing to strive for. Here’s what I’m thinking: for some reason, the “cultural” aspect of being a pilot has insidiously taken on a life of its own: we can do anything, best any challenge, defy gravity, wear ridiculously big watches

–which is a latent “Flavor Flav” urge driving many pilots, which I’ve never understood–and sometimes we forget in the “never say no”  to a challenge mindset that one person we should more often say no to is ourselves. Still with me? Let’s have a new captain flashback.

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Fog creeping up the Rio Grande Valley like a ghost; moonless night dark as space. Tons of gas, literally, and paper calculations that equal one good approach to minimums, then divert to San Antonio. Tidy plan. Works well on paper.

Unable? My ass: can do!

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After the first missed approach (wow, the ceiling really is below the minimum descent altitude) the new captain consults the F-100′s “Progress–Fuel Predict” readout, which shows enough endurance for a second approach–then a divert to San Antonio.

Today’s captain voice-in-the-head, some 20 years more experienced, says, “Tell yourself no, stupid!” Divert now. For the record–then and now–I’ve never had a big pilot watch, or aviator sunglasses, or a creepy mustache, or any of the other silliness that seems to be part of the pilot stereotype. But I did have that “never back down from a challenge” mentality that I guess lands you in the cockpit in the first place.

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“We’re requesting one more ILS, with clearance on request to San Antonio on the missed approach,” the intrepid First Officer relayed to the Approach Controller. Fine, thought the new captain; we can do this.

Second approach, same result: pea soup. On the second missed approach, Departure control sends us to Enroute: “State your request.”

We’d like to go direct San Antonio at 14,000′. San Antonio is now 1/8th mile visibility in fog.  You planning to hold?

Actually, planning to just say no–first to myself, then anyone else offering an uncertain gamble, challenge or no, in flight from now on. How unpilotish–and yet, common-sensical.

We raced the sinking temperature-dewpoint spread blanketing the state south to north with fog and landed in Austin with less fuel than I’d ever seen on the gages before–although my base Chief Pilot, over a couple of beers, told me he’d actually landed with less. He’s a “say no” guy now, too.

And that’s the whole deal: say “no” early–and often. Let Air Traffic Control manage their own airspace congestion without expecting an airshow on your part. Talk yourself out of any bad bets before anyone can even suggest you play the odds.

And above all–avoid the pilot stereotype.  It really doesn’t fly well, despite the mythology.

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The WordPress.com stats helper monkeys prepared a 2012 annual report for this blog:

Here’s an excerpt:

About 55,000 tourists visit Liechtenstein every year. This blog was viewed about 170,000 times in 2012. If it were Liechtenstein, it would take about 3 years for that many people to see it. Your blog had more visits than a small country in Europe!

Click here to see the complete report.

2012: An Airline Pilot’s View

Posted in air travel, airline, airline pilot blog with tags , , , , , , , , , on December 29, 2012 by Chris Manno

Just thinking last night, flying back to DFW: where has this year gone?

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It’s been another year and thousands of miles below the nose of the Boeing, one flight hour at a time, about 800 hours in 2012. The view has been everything from stunning to mundane, inspirational to humbling, but all of it good. Where to begin? How about this week?

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Winter time in West Palm Beach: the winds come out of the north, meaning you land to the west–which means a long final approach over the Atlantic, facing westbound into the blazing sunset. That small cloud schooner happened by at just the right time to offer the perfect sun shade on approach.

Rewind just to last week. Punched out of a cirrus deck at 38,000 feet and looking down . . . what the heck is that?

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A West Texas dirt sky: dust and grit from the Panhandle swirling up over 15,000 feet, engulfing Lubbock, Texas. A late year dust storm, powerful and thick. Returning from the coast five hours later, in the darkness, all you could see below was a dull glow of city lights through the red cloud still swirling there.

Of course no look back at 2012 would be complete without a shot of the Utah badlands, a view you just can never tire of:

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And I never, ever tire of watching Bryce Canyon, Utah, repaint itself according to the sunlight and the season.

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Spring of 2012 brought beautiful weather to the Pacific Northwest, of course, making for some stunning mountain views:

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I never tire of the views of Mt. Ranier, always covered in some type of cirrus veil. Colder temps? Northern winds and climate? Not sure why, but the sky is usually calm, with decks of stately cirrus laid across the sky from horizon to horizon.

Spring also brought wildfire season, and 2012 had plenty in Colorado:

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Seems like the fires went on longer than ever this year, but maybe not. And storm season made spring and summer the usual challenge, although the Boeing radar and the ability to cruise at higher altitude makes the season easier to manage:

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Sometimes you just have to go off the magenta line and plot your own course, you know? And despite all the technology plotting course lines for you, there’s nothing wrong with a sailor’s eye finding the best path through the towering canyons:

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That’s kind of what being a pilot is all about, isn’t it? Freedom you just don’t have on the earth or the sea, for that matter. Still, that’s nothing new, is it? But here’s what is:

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Technology at the cutting edge: American Airlines is the first and only airline certified by the FAA to use all digital flight charts and publications in all phases of flight. So there’s my iPad with the most up-to-date approach depictions and at a touch of the correct tab, any chart I need–rather than the 2,000 (literally–not kidding) pages of flimsy paper in several volumes we used to carry. “Welcome to the curse,” a First Officer said to me when I became one myself.  He meant the tedious posting of chart revisions twice a month–and at last that curse has been lifted.

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Not “new” on board this year but I’d be remiss if I didn’t mention them: the hard-working professionals on the far side of the cockpit door. Another year of friends, laughing, commiserating, being a crew together coast-to-coast. Once you do it, you’ll know what I mean.

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Which of course brings up–at least for me–pie in the sky. A lot this year; how can that be bad?

Fall brought those sunset departures from the California shore, explaining where the term “Gold Coast” came from if you bother to look:

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And of course I always do–and if you follow this blog, you know I share the view with you. And here’s that magic moment, the million dollar view, cruising east at dusk: the sky burns red and fiery orange, halfway from day to night, the moon caught rising in between:

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Not all of the stunning views are as noble or uplifting. The sad stuff gets your attention in a different way.

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After super-storm Sandy, here’s the approach to JFK, crossing the shore: no lights, no power, beach sand driven blocks inland.

Heartbreaking to see, but there’s no avoiding it is there?

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That’s where sunset comes as a relief. From the darkness comes time to reflect, to savor the perfect world humming around you in the cockpit. Regardless of where you’ve been, it’s always coming home that’s the best. It’s been a great year, great flying–looking for more of the same in 2013. And if you stick around this blog next year, you’ll have the inside view, too.

See you then.

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Holiday Air Travel Tips 2012

Posted in air travel, airline, airline pilot blog, airliner with tags , , , , , , , , , , , , , , on December 2, 2012 by Chris Manno

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This year we’re going to do the holiday air travel tips different, for one good reason: leisure fliers never do what airline industry insiders recommend. Don’t know why; maybe travelers already know everything, maybe they don’t care—maybe they just don’t like to be told what to do.

Regardless, since air travelers so often seem to do the exact opposite of whatever the airline industry recommends, here’s our new approach:

–Don’t prepare ahead of time. Nada—no collecting your travel info (flight numbers, departure times) in one handy place. Rather, have a bunch of papers with boarding passes, itineraries, receipts and even hand-scrawled notes, cram them into your bag somewhere and pull them out, act confused and look for someone (and there are PLENTY of airport staffers ready help you!) to untangle the mess for you. Much easier than having your act together and your travel information at your fingertips!

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–Bring your dog, and let the dog out of its kennel in the airport public areas! Everyone loves your dog, no one is allergic to your dog, and other dogs won’t react adversely to your taking “just a little break” out of the required carrier, on or off the plane, right? And do ignore whatever “business” it does on the floor because “It’s no big deal” and the airport has “people to handle that,” of course. So no one else in the airport could possibly worry about health hazards.

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–Don’t pack sensibly. In fact, just bring everything that fits into your suitcase—never mind sorting out liquids or cosmetics; those will be sorted for you by the TSA. That’s what the screening is for, and the passengers in line behind you aren’t in a rush to get on their flights anyway.

–Do not put your name inside your luggage! If you do, once the flimsy luggage tag is torn off, the airline will know who owns the suitcase, rather than sending it on a Disney-worthy odyssey to the Land of Lost Toys. You want that, don’t you?

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–Rely on the airlines for your basic caloric needs. Food has been plentiful on the airlines since about 1965, remember? So why shouldn’t you expect in the course of your 6 hours of travel that the airline will cater a meal for you? Don’t bring non-perishable snack for yourself and please, don’t bring water aboard the plane. Some nutty people actually have reusable water containers that they fill up after security, then bring them on board to ensure their own hydration. Crazy, right?

redneck–Dress like a bum or a heroin addict. That makes it seem natural to all the service personnel that you’ll encounter that you have high expectations, even with questionable taste and hygiene, and so they’ll be ready to work closely and cheerfully with you. Please wear your headphones, have your music jacked up so that when the Flight Attendants ask you if you’d like a beverage, you can say, “What?” for the thousandth time in their very long day.

–Once you board the aircraft, hog all of the overhead bin space near your seat. Realize when the flight attendants announce on the P.A., “Overhead bins are shared space—please place one small hand-carried article under the seat in front of you,” they don’t mean “you” as in you. Rather, it’s the “Smokey the Bear” type “you:” like only “you” can prevent forest fires,” which doesn’t mean you personally, right? That’s everyone but you—and they know it. Act like you don’t even hear the P.A. as other passengers struggle to get their items stowed.

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–Once your flight reaches your destination and parks at the gate, as soon as the seatbelt sign is turned off, do not remain comfortably seated. Rather, immediately jump up and either stand uncomfortably hunched over because of the overhead bin, or crowd into the aisle even though the door isn’t even open and you’re not going anywhere anyway until all of the passengers in front of you have gathered their belongings and moved up the aisle. Why wait? Cram yourself into the aisle.

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There, now you have the latest “do’s” and “don’ts” and it’s up to you to sort out one from the other. Hope this new way of passing the information registers in a useful way but regardless, when human nature takes over and the “me first” priority rules the day, at least you’ll have a tall tale about your awful trip to regale your friends with. Bon voyage!

Special Note: as of today, JetHead has had 300,915 visitors.

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Meditations From A Darkened Sky.

Posted in air travel, airline, airline pilot blog, airliner, airlines, flight crew with tags , , , , , , , , , , , , , , , , on November 10, 2012 by Chris Manno

Day doesn’t give up the sky easily.

Last ditch, the blue fistfights with darkness like death: parts of the horizon arc fade differently, the sun exits dramatically or not; subtle or sudden, Ophelia or Faustus, depending on which way you’re flying and how high you are.

I mean east to west: bam, the sunset cattle-brands the horizon into an angry tight lip, then slams the sky shut like a granny purse, socking away the day for safekeeping, to snore under a fat pillow of layered cottony cirrus and leftover cloud piles, indifferent, floating; nothing to see here folks, so move along.

But eastbound? Not so fast: a jaundice swirls into the cloud bottoms, then fever fires the skyline like a malaria flush, the sun sighs itself westward, the horizon twists a blue frown–if you’re high enough, say forty-some-thousand–the downturn matches the curve of the earth, wingtip to wingtip. If you could hear it, dusk would be a groan; resignation, played out and spent, the day says “uncle;” hold that thought for tomorrow, finito.

Moonrise, maybe? Or not, depending on which rosary bead the month assigned to the comatose day, barely on life support and just waiting for last rites if the priest would ever get here. Yet, what is there to save? You pull the plug or you don’t, but the day flatlines regardless.

Like the cartoon before the main feature, the moon wants you to laugh, to goof around. “What the hell!” you say then wish you had the words back. Gotcha, again: joker luna burns her way through an undercast like an Alamagordo A-bomb. Or, just plain, unadorned, served up like tomorrow tossing a volleyball into today, shiny bone-white and perfect fine china, place setting for one but you’ll have to eat with your hands.  Any old way, any late day, the moon’s solid like the inner workings of a clock, underwriting tides and light in waves and wedges, depending on which blue you sail on.

And we sail on. Lights of passing ships, red on the right means a jet headed your way, emerald green and we’re fellow travellers. Sometimes moonlight makes their contrail glow like the luminescence of the deep sea and we’re just so many minnow streaking god-knows-where or why. Other times you only see the contrail when you cross it, then bump like a dumptruck when you do.

Opening act, the moonrise is: hey, where are you from? Seen it before; climb into the sky and race you till dawn, except celestial fine china never tires–but you do. You’re looking to the main event anyway: the Milky Way.

But tonight the Milky Way is part skim: atmospheric crud, even seven miles high, and you’ve got bad seats for the whole night show. What the hell, find your friends–Orion, never lets you down; Cassiopeia, vain beauty like you even looking at her, Ceres, you dog, and you, your jet flashing like a pimpmobile from below, insignificant from above. It’s a celestial tailgate, but you’re fake, manmade and only flying for now. But still.

Once it’s night, it’s just dark. Sure, we have the wubba, the blankie, the 14-satellite good to fifty feet GPS accuracy, and the guy in the left seat, keeper of the algorithms of gravity and lift and flight like the atomic clock that says when and how you fly and land. Because unlike the days sailing the night–you’re not really part of the heavens: visitor parking–and there’s a limit.

That’s okay. The non-stop must stop; it’s not “just flying,” which everything else in the sky does, but rather, “a flight.” And you, flyer for life, guy with the hands on the controls and the deliberately silent, taciturn “you’ll never get anything out of me” recalcitrance yet flying for all the years of your life, there is this. All of this; and you’re one lucky son of a bitch every time your feet leave the ground and the night sky lets you fly anyway.

When it’s all said and done, and you’re slipping through the terminal headed for home, and others wonder about your sly smile, you can’t help but think to yourself, how could I not?

But nobody would “get it,” really, so why say a word? Better just leave it at that.

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