Archive for the airport Category

Air Travel Illustrated: The Holiday Flights.

Posted in air travel, airline, airline cartoon, airline cartoon book, airline delays, airline industry, airline passenger, airline pilot, airline pilot blog, airliner, airlines, airport, airport security, cartoon, fear of flying, flight attendant, flight crew, flight delays, jet, passenger, pilot, travel with tags , , , , , , , , , , , , on November 26, 2014 by Chris Manno

Some times words won’t do, or maybe illustrations can do better. Regardless, if you’re flying somewhere for the holiday, this is your life enroute. If you’re home already, here’s what you’re missing.

First, my best advice either way:

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With that in mind, make sensible reservations based upon experience, rather than an idealized hope:

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Flights are packed, so plan your inflight strategy:

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Getting a last minute seat can be nearly impossible due to holiday load factors, unless you’re willing to compromise:

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Keep in mind that you’ll have to handle your own baggage:

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Prepare mentally for the challenges of airport security:

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Please board only when your sedative is called:

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Ignore the pompous guys impressing each other in First Class:

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Or maybe share your admiration for them as you pass by:

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Realize that children are on-board, so you’ll need to deal with them:

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And parents, remember it’s your responsibility to discipline your kids on board:

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Pay attention to the flight attendants when they speak to you:

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And they may be talking to you even indirectly:

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So pay attention:

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And when I turn on the seatbelt sign, it does mean you:

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Realize that weather can complicate our flight:

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So be prepared.

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Anticipate the post-holiday letdown:

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Enjoy your leftovers properly:

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And congratulate yourself for traveling and thereby avoiding a worse fate. Bon voyage!

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Air Travel: 3 Simple Ways to Make Your Summer Flights Easy

Posted in airline, airline cartoon, airline industry, airline passenger, airline pilot, airline pilot blog, airliner, airlines, airport, flight, flight attendant, flight crew, jet flight with tags , , , , , , , , , , , , on June 9, 2014 by Chris Manno

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Summer time air travel can be stressful, but there are practical and simple things you can do to make your trip easier. Here are my top 3 simple ways to make your summer air travel as efficient and low stress as possible.

1. Information: install the smart phone apps for the travel services that apply to your trip (airline, hotel, rental car) and take a few minutes before your trip to set them up with “push” notifications so you will automatically be notified of gate changes, delays and even rebooking. If you’re notified of a delay by the airline, having a hotel, rental car or resort app installed will put you in touch with those important services quickly and easily. Your pharmacy’s smart phone prescription app can speed you through the refill process in a distant city, or transfer prescriptions in many cases.

 

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Many airline apps let you rebook instantly, avoiding long waits in a customer service line, and can outline your options quickly without you having to navigate a website. Best of all, you can beat the rush when re-booking is necessary. On some airlines–American Airlines is one–you can use the airline’s app and website in flight through the on-board WIFI for free.

On taxi in, when you’re cleared to use your cell phone, you will be notified–if you authorized “push” notifications–of your next gate accurately if you’re connecting, or your baggage claim if your travel is complete. The gate agents pull that info 10-15 minutes before your gate arrival, and we print it out in flight 30-40 minutes prior to landing. But your “push” notifications will be more timely and accurate than the other two sources.

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You can delete any travel apps you don’t need later, but while you’re on the move, there’s no quicker or more accurate way to get the answers you need to your immediate travel needs. Install the apps, know how they work, and use them to stay ahead of the crowd–especially in case of cancellations, delays or gate changes.

2. Survival gear. First, count on none of your basic needs being met: food, water, shelter. Provide all three yourself. First, food: if you can’t buy something in the terminal to take along–and often you can’t–better have whatever compact, long shelf life calories source you can pack: power bars, granola bars–whatever you prefer that will stave off hunger.

Ditto for water: you “can” get water on board, but the question is when, and sometimes, how–are you in the back and they’re starting the beverage service from the front? Or vice versa? Or is it too turbulent to safely move about the cabin for passengers or crew? Just have a liter of bottled water handy per person, then don’t worry about it.

Finally, “shelter:” dress for the trip, not the destination. That resort-wear will not keep you warm in a chilly cabin, particularly on long flights. And here’s a crew secret: your flight attendants are active, working, and blanketed in layers of polyester. Who do you think calls us to ask for changes in the cabin temp? If they’re melting under the uniform layers, you’re going to wish you weren’t in shorts and a tank top, because we’re more likely to hear “cool it down” than “warm it up” from our working crew in back.

cabin freeze

3. Consolidate: all vitals and valuables in one hand-carried, locked bag. Medication, documents and here’s the big one–valuables, like your watch, wallet and any jewelry MUST go into this one locked bag BEFORE security. Why would you ever–and I see this all the time–put your wallet, watch, cell phone and other valuables into an open container on an unmonitored conveyer belt? Why not consolidate them all and then after you’ve successfully passed through security screening, retrieve your items from your locked bag?

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And locked is the key: if you’re pulled aside for additional screening, do you want all of your valuables laying out in the open, outside your reach and often, out of your sight? Even if that one locked bag requires extra screening, the lock ensures it will only be searched in your presence.

The final part of “consolidate” applies to your personal belongings: do NOT disperse your items all over your seat area. It’s a sure way to leave an item on a plane, a fact that is borne out by the number of passports, wallets, personal entertainment devices, tablets, keys and phones that turn up on overnight cleaning of aircraft. If you leave valuables, much less valuable documents like a passport, in the seat back pocket or anywhere else, you’ll likely never see them again. And speaking of “seeing” them, the normal climbs, descents, banking and on landing, braking will cause whatever loose items you may leave or drop on the floor to end up rows away. Even if you check your immediate area before deplaning, some items might have vanished. So don’t scatter your belongings about! Return items to your hand carried bag immediately after use or when not in use.

Face it–air travel is stressful as it is, but a lot of stress can be alleviated by these three steps. Information is king when you’re departing, trying to connect, or are changing plans on the fly due to delays or cancellations. Get the apps, set them up, and use them. Stay hydrated, fed, and warm to ease the physical stress. And finally, move smart: consolidate your valuables and do not let your personal items become strewn about your seating or waiting areas on board or in the terminal. Inflight forces will help them slide away, or if you leave them inadvertently, chances are slim that you’ll ever recover those items.

Follow these simple steps–and have a good flight and a great vacation.

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Flying the Fuel Mule to Seattle

Posted in air travel, airline pilot blog, airliner, airlines, airport, flight crew, jet, passenger, pilot, travel with tags , , , , , , , , , , , on April 9, 2014 by Chris Manno

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Pace yourself: a Seattle turn is 1,600 miles northwest, then 1,600 southeast. Seduced by the 12 day work month, you’re about to find out how 90 flight hours can be logged in so few days. And, for W2 purposes, you’ll pick up another day of voluntary flying, to top out near 100 hours–in only 13 days. Looks good on paper, fly it.

First, consider the illusion: 8.2 hours of flying turns into an 11 hour work day–if all goes as planned. Here’s how it unfolds: report at 11:40 for preflight duties, pushback at 12:40. If, that is, the inbound arrives at the gate on time. Arrival weather can slow that down considerably, and so can maintenance requirements on the $55-million dollar air machine. That could happen before it leaves wherever it started its flight day–Miami, in our case–which will put it on our gate late. Regardless, your day starts on schedule no matter when you eventually pushback.

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Until you get your hands on the jet, consider the route, the weather, and the winds. That last element is crucial, because wind variance from planned can easily add 10-15% to your fuel burn. DFW to Nashville? Barely 2 hours, so plus or minus 10% is nominal. But over 4.5 hours? You can’t ignore the extra fuel burn, which could easily be 1,000 pounds or more. on longer flights, you have to be mulishly stubborn about fuel. Here’s how.

The winds used by the flight planning computer program are fairly accurate, but not perfect. They are a blend of historical data, predictive calculations, and some real time pilot reports. But consider their “Best if Used By” label: they were fresh 3 or 4 hours ago when reported, but with the sun that many hours higher since, you know wind patterns and intensity will change.

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Which brings up another wild card: the front range of the Rockies. You have to cross that ridge northwest bound, probably just west of Pike’s Peak. The old rule of thumb says you’re vulnerable to mountain wave turbulence half again as high as the mountain range, so if you figure between 15,000 and 20,000 on top of a generous average for the range, you’d figure to be a smooth cruise in the upper 30-thousands, right? Seldom works that way and in fact, often the ride is worse higher and better lower. That’s due to many variable factors: the jetstream pattern, heating and temperature bands in layers, and the orographic effect of the uneven range peaks themselves. Plus, the higher sun angle throws adiabatic heating into the mix, adding convection to the orographic disruption. End results: riding a dump truck down a dirt road.

Add those concerns to your awareness of the slimmer margin between high and low speed buffet at the higher altitudes, particularly early in cruise when fuel quantity and thus aircraft weight is the highest. Sometimes, lower than optimum cruise altitude is a wiser choice if there’s a possibility of significant turbulence. Again, there will be a higher fuel burn for that segment of cruise.

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So there’s another possible fuel penalty, and it’s not as simple as the increased incremental fuel burn at a lower altitude for the front range transit time, although that is substantial. You also have to add the fuel burn for another climb back to optimum cruise altitude for the remainder of the flight.

Plus, if anywhere in the 1,600 mile route we discovery that a lower altitude is a better ride compared to a turbulent optimum cruise altitude, we’re going to descend and accept a higher fuel burn. Again, short flight like Nashville? No worries–just stay low. But not for 2-3 hours as in the Seattle flight.

So, in your head, you’re computing a comfortable arrival fuel, plus an extra 15% for wind and turbulence options. And “comfortable” depends on current and forecast Seattle weather. Yes, “current” weather in Seattle is important for a couple reasons. First, if their weather is causing flight delays there now, there’s a good chance for the imposition of arrival metering–unless it clears in the 5 hours before your planned landing time. That could mean an outbound (YOU) ground stop, or even enroute metering, vectoring or slowdown–all of which cost fuel.

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The ground stop eventuality saves jet fuel, but burns YOUR energy, adding an hour or more to what’s typically an 11-12 hour workday for a Seattle turn. That type of delay on top of any maintenance or inbound delay can make your day an endurance contest: just getting to Seattle in 5-ish hours is only half of the game–you still have to juggle all of those factors and the same mileage southbound.

There are a few windfalls that will likely come your way, too. Frequently, the cargo load will drop off, sometimes the passenger count too, but that’s very unlikely for Seattle. But the cargo weight dropping a thousand pounds or more will allow an early climb to a higher cruise altitude with a lower fuel flow and more favorable winds.

Today we’re actually flying longer route on a more northerly course, passing east of Denver, and I can see why: there the jetstream becomes more of a crosswind than the headwind we’d get on a more westerly route. The typical westerly route is shorter mileage on a map, but not in the sky where the flow of the air mass acts like a treadmill: it’s already moving against us, whereas on the more easterly course, it’s not. No treadmill effect, or at least significantly lower.

So, here’s the numbers game for today: SEATAC’s landing south (grumble: longer arrival and  approach) with variable winds (could switch to north, you hope) and neither poor weather nor delays. Ceiling 700 to 1,000 and, with the trend data, improving. Good. 6.0 arrival fuel will be fine, and it will likely balloon to 7 if all goes well but comprises a good pad if not. Worst case, we visit McChord AFB twenty-some miles south.

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Weather at DFW makes for outbound delays, not due to the heavy rain so much as the convective (read: spring thunderstorms) cells dotting the radar, disrupting the standard departure routing and forcing all jets into a 10 mile in-trail spacing to allow radar vectoring after takeoff. More grumbling: sure don’t want our southbound leg to be delayed or god forbid, ground-stopped in Seattle. But the steadily moving frontal line snarling DFW will be well clear by the time we return around 10 pm. We’ll worry about that later.

Somewhere over Wyoming at take-off plus two hours, you share a wry observation with the First Officer: “We’re not even halfway yet.” She laughs: “And even that’s only halfway to halfway.”

Hello, Idaho.

Hello, Idaho.

True enough. Because every single step of analysis, planning, preflight and execution repeats itself sure as Bill Murray’s Groundhog’s Day as soon as you set the brakes in Seattle.

Pace yourself: it’s going to be a long day. If you’re lucky, you’ll get home 12-13 hours after you left for the airport this morning, allowing you to get a good rest in order to do it all over again tomorrow.

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Malaysian 370 and the Land of Oz.

Posted in airline pilot blog, airport, airport security, jet, passenger, pilot with tags , , , , , , , , , , on March 19, 2014 by Chris Manno

Since we first considered here what didn’t happen to Malaysian Flight 370, there’s been a virtual flood of “theories” proposing what did.

The problem is, all of them start out with “it’s possible that” (rather than “the facts indicate”), from which a thinking person could only conclude what “might” have happened–with no better chance of knowing what actually did. Worse, once the boundaries are stretched to include “possible” and “might” as operative terms, you no longer have an investigation at all; rather, you have a piece of creative writing.

So much of what has been advanced as “theory” lately falls into that category, and those who are not airline flight operations insiders are most vulnerable to what is no doubt their good faith desire to find answers. But, with neither the technical background nor the aviation experience to separate what’s plausible from what isn’t, the results obscure the very truth they search for in the first place.

Malaysian authorities brief the press.

Let’s start with the most recent red herring “released” by Malaysian authorities–“the big left turn,” which supposedly “proves” that the turn was deliberately programmed into the flight computers, presumably by someone with nefarious intent.

In a word, that’s meaningless. There are just too many active and passive ways for “the big left turn” to be executed, even with no “programming” by what they insinuate was a rogue pilot. For example, look at the photo below:

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The letters to the left are all navigation waypoints, composed of four or five character words representing geographic navigational fixes. Notice the waypoint “PROUD,” followed by the word “then,” which is atop the five empty boxes?

Below that, see the words, “Route Discontinuity?” That is the aircraft’s Flight Management System (FMS) telling me, the pilot, that I haven’t told it where to proceed after PROUD. In other words, there’s a break in the route and if I don’t fill those five empty boxes, the FMS will execute a big left turn (or right, depending on the shortest distance due to winds) and backtrack along the route to the points it came from.

And that’s just one possible, passive real time cause for “The Big Left Turn” so many theorists–including the Malaysian authorities and a news-starved press corps rushing to fill dead air–inexplicably point to as proof of some sort of deliberate, diabolical course programming.

Also, for some unfounded reason, the Malaysian authorities insist that “such a drastic turn could only be done by the autopilot coupled to the Flight Management System.”

Power control is key to airspeed.

Absolute nonsense. Daily, flight by flight I and hundreds of airline pilots hand fly all manner of climbs, descents and turns at all altitudes and speeds. That’s what we do.

Which brings me to the newest red herring that has the press panting and Malaysian authorities puffing up: the captain’s flight simulator video game. Supposedly, they’re going to search the game’s memory to see if the captain had “planned or practiced programming or flying” the Dreaded Big Left Turn.

Seriously? A captain with 18,000 flight hours needs to “practice” a left turn, or rehearse the FMS direct track to a waypoint? Which leads from the ridiculous to the absurd: no career pilot would need or want to “rehearse” a task that is on the level of an average person turning left into their own driveway. Even worse, accepting that the Malaysian authorities are investigating this as a serious clue is to accept that such a fundamentally meaningless red herring even bears investigation.

Once you do, it’s down the rabbit hole: “might” and “could” substitute for “did,” “assumptions” displace facts, which leads to conclusions that hold water like a sieve. Meanwhile, as the Malaysian authorities proffer useless leads, contradicting themselves with their own red herrings, inconsistencies and half truths–while the real investigative trail goes cold, and gets old.

What would motivate Malaysian authorities to divert public scrutiny to such empty yet showy “revelations?” Could it be to deflect attention from their top to bottom mishandling of the incident since the first minute: if, as the Malaysian authorities finally admitted, their military radar detected an unplanned, unauthorized penetration of their airspace by an uncommunicative jet at 35,000, why did the Malaysian Air Force not scramble fighters to intercept this very clear violation of their airspace and threat to their population at large?

Malaysian Air Force F-18

If they had (yes, their Air Force has fighters and they are guided by the very radar that detected the straying airliner) no one today would be searching for Malaysian 370–because they would have followed it and determined their course and intentions.

It would seem less embarrassing for government and aviation authorities to paper over that glaring failure with sideshows like a crewmember’s flight simulator, or which pilot spoke last on the radio, or a mysterious Big Left Turn–which is probably why they’re doing exactly that.

And into the dead silence left by a complete lack of real evidence, come the voices of those who propose creative theories whose flames are fanned by social media with the nonsensical equivocation, “well, nothing else makes any more sense,” or “you can’t prove this didn’t happen.”

For example, some pundits propose there “might” have been a “fire,” which “could possibly” explain the transponder being “off.” Not “turned off,” in this scenario seemingly validated mostly by the way Hollywood portrays cockpit electrical failures: sparks, lights flicker out like in your house during a thunderstorm, then someone barks at a radio, “Ground control, come in please! Omigod–it’s dead!”

But a Boeing jet is not like your house, nor a Hollywood make-believe cockpit. There are multiple power sources and current routings, all designed to swap sources and even types of power to vital equipment–especially to communications and safety gear, including radios and firefighting systems.

And even if there were a fire, a turn toward land and an immediate descent with a mayday call is as instinctive to pilots as breathing and, in my Boeing jet–just like theirs–under most conditions I can set it up to perform the descent and level off safely even without me maintaining consciousness. That’s the way airliners are designed to fly, that’s the way professional pilots fly them.

And as my colleague Jeremy Giguere (he pilots The Big Kahuna, the Boeing-747) notes, Swissair 155 had a fire that destroyed the aircraft–but they talked with controllers for a full 15 minutes as they headed for land.

Fire? Sinister flight path reprogramming? All come under the venerable pilot term “WAG,” which translates to “Wild Ass Guess,” which is exactly what it sounds like.

So let me be clear: I don’t know what happened to Flight 370–and nor does anyone else. That’s because there are no facts from which to draw conclusions and until there are, I won’t attempt to wring fact from fiction.

To do so is to enter the Land of Oz where trees throw apples and winged monkeys dart about the sky, and Dreaded Big Left Turns plus Fire “possibilities” create a chaos that obscures what really ought to be a quiet, diligent search for facts and truth, when or if ever they are discovered.

Despite the shameful Malaysian bungling and the pointless social media circus following this puzzling tragedy, I believe in time the real facts will come out. Then a properly conducted investigation will yield a probable cause that will allow the aviation industry and flying community to make air travel safer.

The 200 lost souls and the loved ones they left behind deserve nothing less.

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A “simple” aircraft change? You tell me.

Posted in air travel, airline delays, airline pilot blog, airliner, airlines, airport, flight crew, jet, passenger, pilot, travel with tags , , , , , , , on December 1, 2013 by Chris Manno

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Walking down the jet bridge to the plane, flight plan in hand after outwitting two balky printers, and I overhear a man telling a woman, “It was something to do with the plane coming in.”

Maybe a touch of skepticism, or maybe I’m over-thinking because I’m a little defensive since I’m the one who flew it in. Late.

“This flight’s late because of something with a plane in Dallas?” she asks.

And also, I’ve already taken a load of crap from the Number 4 flight attendant, urging me to take whatever shortcuts I can to speed up this turn-around so she won’t miss her 2-day New Orleans trip, which she really wants to do.

I want to un-hear that: I don’t take any shortcuts, ever, and it’s difficult for me too–I have a life, and a body clock that doesn’t care for flying after midnight. But that’s the captain double-down: tired, late–you don’t rush, you take extra care to not mess something up.

“The jet we were supposed to fly out of DFW took a few birds in an engine on their approach,” I interrupt, breaking my own cardinal rule of maintaining invisibility, “So we had to swap planes.”

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“Oh,” she says, still not sounding convinced. I can’t really blame her for that, because it does seem like a pretty simple thing, a swap, right?

You tell me.

Flashback: I meet the inbound crew as they deplane. This is where captains exchange a look that usually tells the story. Normally, at that moment, the captain handing over the aircraft says something preemptive like, “Good jet.”

This time, silence. Then the “other” look. “We hit a bunch of birds on the approach.”

Crap.

“Where?” I ask.

“Mostly the nose.” Mostly. I know what that means. I have to ask.

“Any adverse engine indications?”

He shrugs. “Not that we noticed.” Good–maybe it’s just a guts clean-off and a thorough exterior inspection.

But I know better. “Well,” I say, making a lame attempt at levity, “that’s what they get for indiscriminate flocking.”

He laughs weakly, giving me a “you’re screwed” look as he walks off. Guess I’ll save the “canary-al disease” joke for another bird strike.

I drag my flight gear down the jet bridge and park it near the door to the ramp. Down the stairs to the ramp, then over to the nose gear.

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Yup–bloody skid marks, guts on the strut. But not a real problem. Two maintenance techs are already on the ramp, flashlights in hand, meaning they’d just done a close-up inspection of an engine. One is shaking his head. Crap.

He jerks his thumb toward the right engine. “It took a few,” he says.

CFM 56 N1

I check for myself: shiny spots on the huge N1 fan blades, meaning they’d been “shined” by a semi-soft impact at 30,000 RPM and 160 mph. Some down-ish debris in the first and second stages, and the final clue, the exhaust area smells like burned kerosene and rotisserie chicken. Actually, the latter makes me a little hungry.

“Well,” I ask, “what do you think?”

One tech shakes his head. “They’re probably going to have us bore-scope the engine. But even if we don’t, it’ll take at least an hour or more to get inside to make sure there’s no debris blocking the oil cooler.”

Or any of the other gazillion probes and moving parts. The engine can eat birds no problem, but it’s the fine tolerances for moving parts and intakes that demands close inspection: even dust-fine volcanic ash can trash a jet engine.

My internal clock calculator runs: it’ll take a few minutes for the techs to report their findings to Maintenance Control in Tulsa. Give them fifteen more minutes to come up with a plan: clean? Clean and bore scope? If the former, expect a 1:30 delay; the latter means taking the aircraft out of service.

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I could be fine with the first option if the two mechanics are (any of them who haven’t been laid off are super-experienced) but if I were Tulsa I’d insist on the second–and I’m sure they will.

So I’ll shortstop this by calling Flight Dispatch.

“We haven’t been notified of an engine problem yet,” he says, sitting in the War Room two miles south of the airport. “But I’ll  go talk to the equipment desk to give them a heads-up.”

They’re the folks–also in the war room–who reassign jets to meet needs such as this. The ramp crew is milling around with questioning looks: do we load bags and cargo, only to have to unload and reload them on another? That takes time.

The techs shrug. “We have to call Tulsa.” They head for the jet bridge phone.

“Just hold off,” I tell the Crew Chief, rolling the dice. If I’m right, this will speed the process of switching planes. If I’m wrong, we’ll be late and it’ll be my fault. But I’m betting that once Tulsa works their decision tree and passes it along to the Equipment Desk, we’ll be getting assigned to a new “tail number.”

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Back up to the gate podium where my crew is milling around, trying not to act like they’re dreading their 10 hour workday going to twelve or more. I am too.

“I’m betting on a change of aircraft,” I tell them. “I’ll let you know.”

“Can you call catering?” our Number One asks. “I don’t want to have to do a First Class meal service with the leftovers from some other catering.”

“Sure,” I answer. We can take whatever extra fuel there is on board, though I make a note to subtract the max landing weight and fuel burn first, but she wants to do a decent service.

I type the code for our flight into the computer and instead of departure time, it says “DCN 13:40.” Good–that means Tulsa has put a maintenance hold on the flight, saying they’ll have a “decision” by 13:40. We’re supposed to push at 14:05, so we know this one’s going “off-schedule,” but at least the Equipment Desk can line up a spare.

We’re at pushback time. I call Dispatch back. “Any word yet?”

“No,” he says, “but call me back in ten minutes and maybe they’ll have something for us. But I do know they’ve burned all the 737 spares today.” Meaning there have already been several maintenance swaps today. Some days are like that, and it has more to do with the birds’ bad planning than the airline’s.

Some of the more than 40 jets damaged by hail in the storm, awaiting inspection and repair.

That elicits a line of people asking if they can be put on another flight. I say nothing, but would warn them that they’ll end up standby on a later flight–better stick with this one. Glad I’m not an agent, because people are demanding to know what we don’t know ourselves: decisions are unfolding, not some hidden secret.

My cell phone rings: Flight Dispatch. “Looks like the Equipment Desk is stealing the 6 o’clock’s bird. It flew in from LaGuardia.” That means a later flight will be delayed outbound. But likely, that’ll be a flight terminating at its destination, not bringing back 150 people (for a total of 300 waiting on this one, counting both legs) as we are. “It’s two gates down.”

It’s not official yet, and I don’t want to start a stampede. But I can get down there and determine what we need on board, plus get the F/O busy preflighting the aircraft. “Looks like gate A-17,” I tell the Number One quietly. I remember the call to Catering, but they can’t start swapping until the word filters down.

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The pilot’s signature date in the new aircraft’s logbook is yesterday–Dispatch says it flew in from LGA. Did the captain forget to sign it? Or has it not flown yet today? If the latter, that means a longer origination preflight rather than just a quick through-flight checklist.

“Just do the full origination,” I tell the F/O, who’s already grouchy, but too bad. Better safe than sorry. “I’ll do the outside,” I tell him, throwing him a bone. I actually like the outside–I like the jet, it’s beautiful: high wing, graceful 7′ winglets. The smell of jet fuel–and I’m still thinking wistfully of rotisserie chicken.

Two gates down, I see the catering truck pull up to our old jet. Good–that means that if the catering company has gotten the word, the assignment is official so now I can get a new flight plan (they are aircraft specific) and flight release from the computer on board and the paperwork from the gate printer. Time to wrap up the exterior admiration and get the release done upstairs.

catering1

As I fold up the new flight plan, up stairs in the terminal, a young woman, a passenger, approaches me haltingly.

“Can I ask you a question?”

“You just did,” I answer, then kick myself: a nervous flyer, stupid. You’re such a smart ass.

She brushes it aside. “Is it dangerous when birds go into an engine?”

“No,” I answer honestly. “Not unless they’re really huge. The inbound crew didn’t even notice any engine effects.” I consider telling her about the homey baked chicken smell wafting from the tailpipe, but I shut up.

 

I fold my stack of flight paperwork and head for the cockpit as boarding starts. The door warning panel shows both cargo doors open, which means they’re at least loading stuff–I can hear the tumult of bags and cargo from the forward hold–and the aft catering door is open, so at least that swap is underway, too.

lights doors

We finish our preflight, verify the route and refile an ATC clearance twice before the ATC computer accepts us, having timed out the original clearance.

The F/O is grumpy again because I overruled the high Mach number he wanted to use at cruise. But that makes little sense: we’re pushing back an hour and twenty late; the higher Mach number might shave 5 minutes off, but for a thousand pounds of fuel? Really? I’m all about arrival fuel, which means time and options.

“You ready for me to close up?” the agent asks, poking his head into the cockpit.

“Not yet.” I have one eye on the fuel totalizer–they’re still pumping fuel aboard, and that requires at least one escape path for passengers in case of fire. And it’s pumping slowly.

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Finally, the total reads 19,400 pounds. “Go ahead, pull the bridge,” I say.

With the jet bridge gone, the ground crew begins our pushback. Going to be late into the west coast, even later back here. After midnight, driving home.

Worry about that later–there are over two thousand miles and an equal number of details to be managed to exacting standards between now and then.

Back to the present.

“Why does a simple airplane change take so long?” the woman on the jetbridge repeats.

I’m back to my cloak of invisibility, heading for the cockpit. You explain it to her, I tell her travel companion, in my head. I still have one more set of everything to accomplish before we all get to drive home.

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The Flight of the Pilgrims

Posted in air travel, airline pilot blog, airliner, airlines, airport, flight crew, jet, passenger, pilot, travel with tags , , , , , , , , , , , , , , on November 23, 2013 by Chris Manno

The construction paper Indian headband was festooned with crayon-decorated paper feathers, hand-colored in orange and brown. The boy under it had the whirlwind dishevelment of preschoolers, with boundless energy and activity pulling clothing awry, and he stood staring wide-eyed at the airport equivalent of a Disney character–the airline pilot.

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His beleaguered mom, holding a baby on one hip while attempting to fold up a stroller, says, “He’s the one who will fly the airplane for us!”

“Police man!” The boy chirps. You laugh at that. The pilgrims–literally, in the pint-sized dynamo wearing crayon feathers–are flying: it’s the holiday season.

“I can help with either the baby or the stroller,” I say, realizing that I’m not even halfway qualified to operate the Byzantine affair of joints and latches that fold-up strollers have become. But I’ve also spent a whole flight day with baby puke or worse drying on my uniform, so I’m more willing to take on the stroller.

We'll remind you of the proper procedure after you've successfully accomplished it.

The average business traveler, typically posing as studiously bored and self-assured, couldn’t hold a candle to pilgrim mom, juggling kids, strollers, car seats and bags.

And that’s because unlike the straphanger biz flyer, the pilgrims are not simply going from point to point, conceding their presence to the process of travel–flight, in our case–grudgingly, and with neither wonder nor trepidation.

But in the kid’s eyes, wide and clear, there was the wonder of Thanksgiving, turkeys, family; who even knows what flight actually is, but it’s bound to be magic!

“Can I give you this?” I say, digging into my suitcase. I’ve been dragging this bulky thing around for weeks, figuring when the families start their holiday migration, I could give it to someone who could use it.

“It’s a car seat cover,” I say. “you don’t want her” I point to the little one still on her hip, smiling almost slyly, “car seat getting grimy in the cargo hold.”

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And the cover has taken up most of the spare space in my bag. Darling Bride was going to throw it out, because our “baby” is now a teenager. I said no–not just to the throwing out, but also to my membership in the parent club concerned with such things. Cute baby, too. She deserves a clean car seat.

“Are you serious?” mom asks, looking over the bag almost perfectly sized for the car seat among her pile of hand carried bags.

Well, yeah I am serious. I actually need to get down the jet bridge myself, and get on with preflight, fuel loads, landing weight, takeoff thrust (we’ll use MAX and don’t forget the wet runway correction), weather enroute, systems downgrades and setting the jet up for flight.

But first, I can share a pilgrim moment myself.

“Well only if you want,” I say. “We always used this, and it even makes it easy to carry and retrieve from baggage claim.” I miss those days, our years of travel with our little one, a sweet girl like the one in her arms. Now she’s a teenager, 5′ 8″ and of course still wonderful as ever, but dads still get wistful sometimes about good old times.

“Sure,” she says. “Thanks!” I stash her car seat in the bag, zipping it deftly, though not as smoothly as her stroller disassembly but still. I attach the bag tag the agent hands me.

“You’re good to go,” I say, glad that my bag’s finally unstuffed. “Tell the pilgrims at your Thanksgiving dinner I said hello,” I tell the pre-schooler in the construction paper head dress. He still just stares, and I only wish I knew what he was thinking.

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But best to get on board before the spell wears off, before he dashes off in perpetual motion, in flight, imaginary or real.

I’ll take care of the real part, I decide, walking down the empty jet bridge to the cockpit. We’ll take him, his family, the elderly folks in wheel chairs cued up at the gate for pre-boarding, the college students with their books and backpacks, military men and women; everyone–we’ll do more than just fly.

It’s a holiday pilgrimage to family and home, tradition, reunion, togetherness. More than just a flight, we’ll make a passage together.

Okay, as soon as they all deplane safely into the arms of family and friends, I’ll turn right around and retrace the flight path with more pilgrims, connecting them with the places and things that matter to them.

Crowded terminals, packed flights, cranky kids, beleaguered moms, family, holiday and finally home. That’s the flight of the pilgrims, an annual rite that often ain’t pretty, but always has it’s windfalls. Like my little headdress friend, and our mutual admiration for the costumes we each wore.

From now until sometime after New Years, air travel becomes more than just flight. Since I fly year round, I was going to be here anyway, but somehow there’s just more to it right now. Maybe it just seems more meaningful at either end, and maybe it really is. Could be sharing space with believers in pilgrims, or the mirrored reflections of such things in our own lives playing out anew in those making their way across the country this season.

Something to think about at level off. For now, time to get ready for flight.

DFW ramp dusk

Jet Fuelishness

Posted in air travel, airline pilot blog, airliner, airlines, airport, flight crew, jet, passenger, pilot, travel with tags , , , , , , , , , , , , , , on November 15, 2013 by Chris Manno

I’ve always agreed with the pilot maxim, “The only time you can have too much fuel is when you’re on fire.” But, as with all things in life, there’s a catch: first, you have to be able to lift the weight into the air, and second, you have to be able to bring the tonnage to a stop on landing.

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Two simple requirements, or so it would seem–yet nothing could be further from the truth. Let’s look at the second requirement: stopping distance.

All month I’ve been flying into John Wayne-Orange County Airport in Santa Ana. That’s by choice–I like the  typically favorable weather, plus the lack of ground traffic that makes for a quick in and out. Plus, the food options from Gerry’s Wood Fired Dogs to Ruby’s awesome turkey burgers rival the Udon, Cat Cora and Tyler Florence options at San Francisco International. But I digress.

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Today I’m flying the 737-800 from DFW to Santa Ana (SNA) and approximately 2 hours from takeoff, I’ll call Flight Dispatch and ask, “What fuel load are you planning today?” And he will say, “I don’t know.”

That’s because the flight planning system won’t issue a fuel load until one hour prior. I realize that–but as crew, we show up one hour prior and by then, the fuel is already being pumped into the jet. I want to shortstop a problem unique to SNA. That is, fuel is really expensive at some California airports, including taxes, airport assessments and surcharges. So it does make sense to “ferry” some fuel into those airports.

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That is, if I need an arrival fuel of say, typically, 5,200 pounds in order to have divert or go-around options at the destination, we fuel up to that total, then add “ferry fuel,” or an additional upload so as to require less refueling, buying less with the added fees, taxes and cost for the return flight.

Problem is, SNA has a fairly short runway (5,700 feet, versus 13,000 at DFW) making stopping distance is critical.

So, while extra fuel saves money on refueling (yes, you have to figure that it does exact a higher fuel burn inbound because of the additional weight), we still have to have a sufficient stopping margin.

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In all cases, the maximum landing weight of the jet based on the structural limit is 144,000 pounds which, on a dry runway, requires 5,300 feet out of the 5,700 feet available to stop. I discount headwinds, which are favorable, and simply disallow tailwind corrections: at 144,000 pounds, I require zero–I’m not even trifling with a 400 foot margin touching down at 150 knots.

So my effort in calling Dispatch is to intervene in the numbers game: do NOT plan max “savings” ferry fuel until you know what the zero fuel weight (passengers, cargo, empty jet–everything BUT fuel) is.

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Then subtract the zero fuel weight from 144,000 (max landing weight), deduct the planned enroute fuel burn and see what is left over–THAT , minus 2,000 pounds as a safety buffer (mine personally), and you’ll have a reasonable ferry fuel load.

The problem is, by the time I get to the jet, the “planned” fuel load–which doesn’t include the above calculation, because the zero fuel weight isn’t firm yet–is already aboard. If I do the math and find that we’ll be arriving weighing over the max landing weight, I have two choices: defuel (bad choice) before pushback or fly lower (dumb choice) to reduce the landing weight.

Both are bad options: if we defuel, that fuel must be discarded–trashed–because quality assurance standards wisely say you cannot take fuel from one aircraft’s tanks and meet the purity standards for another aircraft. So that’s money in the trash, plus a guaranteed delay to accomplish the defuel.

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The “fly lower” option works, but look what we’ve done: to “save” on return fuel, we’ve wasted thousands by flying at 24,000 feet versus 38,000 or 40,000 feet, just to squeak in under the maximum landing weight. And it’s bumpier and noisier down there among the cumulus clouds.

I always choose the second option, although I don’t always like landing at the maximum structural limit of the airframe on the shortest runway in the system. But, at least we can save the absolute maximum fuel for the return, rather than simply defueling into the trash.

On a longer runway, say LAX, stopping distance wouldn’t be a consideration, but the 144,000 pound limit is simply universal: doesn’t matter where you land, 144,000 pounds is max allowable. I need to intervene in the mathematics before the fuel goes on the jet outbound.

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The second, problem: the return. Dispatch may shave the arrival fuel to 5.0, which is sufficient, but there’s a catch. He’s planned us at a low altitude (29,000) because of chop reported in Arizona at the higher altitudes. If he’s right, at that lower altitude (FL290) I know from 38 years as a pilot that there will be both flight deviations for spacing or weather, or a choppy ride anyway.

So here’s what I personally do: I add another thousand for additional time and distance flexibility in case the turbulence forecast is correct–but I also plan to climb immediately to 39,000 feet to see for myself if the ride is choppy. That’s because I’ve just flown through that airspace inbound and know firsthand what the winds and the rides are, whereas the Dispatch and even the ATC reports are hours old. Plus, and again, this is based on over 22 years as an airline captain, I know we’re taking off at dusk and the entire thermodynamics of the air mass will change dramatically.

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So based on intuition, I’ll do the climb to 39,000 and “take the hit:” the early climb will be heavier and burn more fuel versus a later step climb, but my gut feel says we’ll regain that amount and more by cruising the longer time at the higher altitude. Notice I didn’t say 41,000, because I’m claiming a little pad because of the narrower range between high and low speed buffet at the max altitude. Plus, this time of year, surfing the jet stream at the higher altitudes will get you 510 knots or more across the ground. That’s the pay dirt of efficient flying.

Also, if I’m wrong, I did add the fuel pad up front. But I bet I’m not. The alternative is to fly lower (noisier, crowded, more weather) and experiment with the step climb–which burns fuel, too, and if you have to come back down because the ride’s bad, you’ll wish you hadn’t. But in the worst case, we’ll still land at DFW with a comfortable fuel pad.

And if I’m right, we’ll save a couple thousand pounds eastbound at the higher altitude and land fat on fuel. Fuel is time, to me, so nothing could be more important than more fuel.

Unless as I noted above, you’re on fire, or more realistically, as I’ve just explained, you’re trying to achieve the best outcome as efficiently as possible. Anything less is just plane fuelishness.

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